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Dons Mobile Auto Repair Services
6319 Chesapeake Blvd, Norfolk, VA 23513, United States
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Pa
Review №1

Polite and respectful of you when you come in with questions. Good workmanship and very knowledgeable about things automotive. Not real expensive but is worth the price.

Et
Review №2

Awsome as always Fair prices Good people

Da
Review №3

Warning!!! DO NOT let them work on your car. My wife paid them to replace fuel pump in her car, 4 months later her car back in the shop for the same thing .They ask her to bring her back to check it out again. We said NO! When we pick her car it had rat poop in the floor and in the chairs. We ask for copies of receipts were the parts were purchase. They told me they cant give us copies. So we dont know if they put new parts in the car .So Warning to anyone who looking to get their car fix. They are not the ones to trust with you car. Now she have to replace the complete fuel system in her car. Her car is leaking gas from the engine were they supposed to replace the fuel pump.

Ch
Review №4

Oh I found this auto shop when searching for a mobile mechanic. Although they don’t come to you, I would highly recommend them. They did a great job fixing my car today and even took time to try to find the best price for the part. Driving past, you might not even notice this place near Norview Elementary, but take some time to find it. They’ll do a great job for you like they did for me.

Ja
Review №5

They had my car for 3 weeks and still didnt fix it .They gave me the run around . They lied so much they forgot what lie they told me . I wouldnt recommend them to anyone . The sad part is they have worked on my cars before. Im truly disappointed in there services.

Do
Review №6

I am the service manager at Dons Mobile Auto Repair. I wanted to post that there are things that have been said and posted about our business that are not true. We have thrived on reliability, honesty and efficiency for our customers for the last 40 years as a family run business. We apologize to anyone who may have felt a certain kind of way about our business, but, we are here to help you the best way we can so that your vehicle will be safe and reliable to drive.

Ju
Review №7

Warning do not take your car here... My car was here for roughly 2 months Money merchandise in other items were Stolen out of my car The owner don.. Did nothing about it i spend $2500 For a used transmission customer service Extremely rude Extremely disrespectful Do not take your car here There Are very shady They are thieves There is a reason the owner carries a gun Take your car here at your own risk👎

Mi
Review №8

Horrible... Maybe your experience will be better than mine... I will never have these guys work on my vehicle again... Not even sure these guys are certified..

Ja
Review №9

I can always count on my car to be fixed and returned back to me perfectly! Can’t complain

Sa
Review №10

Second time having my car worked on at Dons. Repairs completed in a timely manner. The employees are very helpful in answering any questions about my car. Thanks for your great service

Ja
Review №11

A great place to take you vehicle for repair. Don makes you feel very comfortable in the whole process. I have a car there now getting fixed. Will get to pick it up this Friday. Don and is staff are top notch. His daughter is very helpful when you call about your vehicle.

Pa
Review №12

Attention DO NOT TAKE YOUR CAR HERE.THEY ARE VERY UNPROFESSIONAL AND DO NOT PUT PARTS BACK ON TO YOUR VEHICLE. THEY LET ALCOHOLICS WORK ON YOUR CAR WHOM SEEM TO CAN NOT REMEMBER WHAT PARTS THEY TOOK OFF AND THEY ARE VERY NONCHALANT AND UNPROFESSIONAL I WILL CONTINUE TO BLOG AND LET PEOPLE KNOW HOW THIS SHOP LIED AND AND EVEN CONTACTED THE POLICE BEHIND MY PART.ONCE THEY GET YOUR MONEY THEY TREAT YOU LIKE CRAP

Ga
Review №13

In my opinion they are crooks! Overcharge women because they dont know any better for a simple repairs. My friend sent her car there, less than 30 days the same problem that she took it there for they wanted to charge again to fix the same problem!!!!! Also a friends sister went there for some repairs and they saw her coming and drained her pockets. IF YOU CHOOSE, PROCEED WITH CAUTION!!!!!!!!⚠️⚠️👎👎👎

la
Review №14

Had two problems with my vehicle from a failed inspection. I needed to replace a ball joint and a catalytic converter. A mechanic friend of mine told me approximately how much it should cost. Don was the first place I called that quoted a price near what I was told was appropriate.Don did the repairs. When I took the vehicle back to the inspection place I found out the ball joint was properly repaired but there were multiple welds at the catalytic converter leaking exhaust.I took it back to dons and he ended up replacing the muffler (there was nothing wrong with it) and welding multiple pieces of pipe together to make an exhaust pipe. He tried to charge me for the muffler but I told him I wouldnt pay for it. He also wanted to take the vehicle to a different inspection place near him free of charge. I decided to take the car back to the guy who inspected it. When I left dons, he told me that there were no leaks and it would pass.Turns out one of the leaks at the catalytic converter weld was still leaking. Not only did don replace the muffler but he took out my perfectly good exhaust pipe and replaced it with several small pieces of pipe welded together. Now exhaust was leaking from the weld at the muffler and two or three welds in between the muffler and catalytic converter as well. I called don back and argued with him for a while. He basically just deflected and said 160 was pricy for a new exhaust pipe but at least I got a new muffler out of it.Ended up having to get the exhaust pipe replaced at big als for 160 but at least it will pass inspection.Don will probably give you a good price, at least the first time, but you may end up spending more to fix what he did. I found out later that don had tried to screw over a family member years ago. I wish I had known that prior to taking my vehicle there.I think he probably broke my original muffler and tried to play it off as if it were already broken. I also think he has an arrangement with a nearby inspection place where a car that clearly will not pass inspection will get a sticker saying it is good.Do not visit this shop unless you want a good connection to a shady auto inspector.

L.
Review №15

These people are very nonchalant and nasty. They did work on my car but every time I brought it back, something new was wrong that was not before. Also, they take sometimes two days to fix my car. I attempted to give them another chance because they are cheaper than the other place I got to, but still I was shown that the girl that works at the desk is rude and nasty. They tell you they will have it done and it isnt. Also, often the parts of your car they fix seem to steal be messed up and you have to come back. Dont come here if you want fast, professional, kind, and proper service. Come here for the opposite and a cheap price for things you didnt have wrong.

Je
Review №16

1 because 0 stars is not optional. Worst service ever. They kept my truck for almost 2 months, they broke 2 fans, 1 radiator, hoses, wires, etc. Don always tried to keep me happy, but the people who touched my truck had no idea. They wired wrong my cooling system, I had to re-doit myself at home. Wasted money.

Ja
Review №17

Very professional place that make sure your vehicle is ready before it goes out the door. My vehicle wasnt ready the day it was schedule to be released and I was compensated for the delay. They will always have my business.

Ma
Review №18

Great work, reasonable prices and great customer service.

Ch
Review №19

Needed an alternator for my Lexus . done quick .people are nice .

Ti
Review №20

Fixed all the wrong parts saying i needed that anyway but still had the same problem i did when i bought it in poor work!

gi
Review №21

Warning I made the biggest mistake by not reading the reviews if youre looking for a clean mechanic shop where you can trust the people around your belongings this is not the place rude disrespectful very nasty poor customer service they had my car for roughly two months everything in my car was stolen they took their time fixing my car I do not even live in that state I wouldnt recommend you taking a car here never again

Ki
Review №22

Lovely family owned business much respect for these people

To
Review №23

Love everything about this business and the family owning it

Ph
Review №24

Good work, but customer services could be better & price could be lower!😐

Pa
Review №25

Great place to get your car worked on very professional and labor rates are the best in hampton roads would recommend this place to any body they have worked on my cars for years and i have never had a problem with them at all like i have said great people here

Cl
Review №26

This place is amazing its the perfect place to go to to get your car fixed. I went there and it has cheap prices and they give you your car back on the day they say they will.

Ch
Review №27

!!!WARNING!!!!WARNING!!!!!!WARNING!!!I dont even know where to start there was so many problems with there business lets start with he charged me to replace my engine and didnt, he stole all 4 of my brand new tires and replaced them with rotted tires and cleaned them so that they would look new I had all kind of body damage broken grill, missing chanel glasses out my glovebox , now I have to get my car inspected to see what else he took off and sold.My car is the first black ford taurus in the picture you can see how he parked it on that fence which had bushes all over an it scratched my bumper paint off.Stay away from this place they will RIP you off and be very disrespectful to you.

Eb
Review №28

Great service, fast and very affordable. Works on my entire familys cars.

Ea
Review №29

Neva kum hea. My girl took her kar she jus bought 2 dons. This clown said her alternator was bad, so she took it 2 auto zone 2 get checkd n 2 my surprise they said it wAs perfect. Nothing was rong wit it. True story. Unfortunately. Smh

Sh
Review №30

When your car needs a repair take it to Dons he can fix it trust me he has worked on all of my cars

ja
Review №31

Always get good service here.

Ch
Review №32

I went here to get a key cut, but they didnt cut my particular style. The gave me the another nearby business address which offered the service. Thats networking!

Ho
Review №33

Do awesome work they are cheap and reliable

As
Review №34

Great people, low prices, great experience

Pa
Review №35

Good service with quick turnaround

wh
Review №36

Very helpful and knowledgeable

Je
Review №37

The worst!

Information
1 Photos
37 Comments
3.8 Rating
  • Address:6319 Chesapeake Blvd, Norfolk, VA 23513, United States
  • Site:http://dons-mobile-auto.poi.place/
  • Phone:+1 757-857-4666
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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