Great customer service. They took there time to check me in and explain the service since this was my first time. The dealership was clean, everyone was friendly and they had several different beverages to choose from in the waiting area. I will definitely be coming back here. Keep up the good work!!!!

Excellent customer service. Dave attended to me on my arrival and he was phenomenal! He went above and beyond to ensure my car was ready in time. Thank you, Dave. I look forward to working with you in the future.

So far I am enjoying Newark ToyotaWorld much more than the previous place I went for service! They always do a good job here and make you feel well taken care of!

Very professional staff. Ken was very attentive to my needs and was responsive with updates on my new vehicle. Katie was more than helpful getting my accessory package installed in a short amount of time and i was in my car the next day. Edgar was more than thorough regarding information on warranty options as well as the financing paperwork. Will highly recommend and definitely go there for my next vehicle.

Quick and easy. Took my car dma day early because a spot became available. Thank you so much.

Bill Chaffee, the assistant service manager is great. He is very on top of things and makes sure everything is handled properly. All of the staff that I dealt with at the service center were friendly, professional and very personable. I would definitely recommend this service center.

As per usual. I am so pleased with this location Marrows Rd Delaware. Satisfied with the work, the fair cost and the respect when i call or show up. This Service Dept rocks.But your sales reps can stop trying to get me to trade up. I love my 2012 (Ravioli) Rav 4. It never lets me down.

Dave was our service writer and he was awesome! We brought in a new used 4Runner for its first service since purchase at another dealer. He explained what exactly it needed and confirmed the prior service to be certain. He made us feel good about the maintenance experience and our recent purchase!

I had a great experience dealing with Delontae as my sales person, Brandon as the GM and Mark Chance as the Finance Manager. Obviously inventory is hard to find due to the car shortage so they worked well with me securing a vehicle that was inbound from the factory. I would highly recommend Newark Toyota as it was a great experience in all facets!

Never again will I purchase or recommend this horrendous dealership! It has been one problem after another. Once you sign the papers they are horrible. Trying to getting completed was grueling to say the least. I’ve purchased more then 20 cars in my life time. This was a certified used car! My tags have expired my state has no record of this info sent and the dealership seems to think this is ok! Very rude staff that answers the phone and then there is never a follow up from the department. The only one that has help me is Mark Chance.

Dave was great! He was able to help me to get my coupon to go through and explained everything in much detail. The staff overall is great!

Fast, efficient, courteous service. As soon as I arrived Cheryl gave me a list of what was due and how much it would cost. Once it was done I got a written and verbal rundown on what the mechanic saw and the services performed. Easy in and easy out! Nicely done Newark ToyotaWorld! Thanks!

Drove down on a Sunday from north jersey they had a Challenger I wanted to purchase .Took forever for the paperwork… My bad I signed the paperwork… I was planning to pay the car off next day … made a substantial downpayment … finance the rest … they slipped in a $5000 plus “ finance charge “ My credit is like a 780 … my bad I was tired long trip backBunch of crooks don’t go there

I am always treated as though I’m an honored guest! The work done was explained very clearly to me and I was kept up to date via text and email. Friendly, yet very professional. Clean bright waiting area with TV and free coffee. I will always be a Toyota girl!

Wonderful experience as usual. I have been taking my Toyota Prius since 2014. The quality and timeliness of service is great. The waiting area is comfortable and well equipped. Would always return for my service needs

Chris DelPeche is an excellent salesman and if I lived outside of the state I would still purchase a vehicle from him remotely. I also have to say that the lot attendant and the detail professional at the sales location did an excellent job with taking care of an issue that I had with my paint. Has off to you guys I wouldn’t go anywhere else!

We have been with Newark toyota World for many years, since 1990.They do regular maintenance on our 2 Toyotas, oil changes, tires, and all other items that need to be done to keep our 2 cars going. This past week my 2003 Matrix needed a whole front suspension system installed, due to age and just wear and tear. on my car. They were able to repair my Matrix back to super comfortable ride once again. WE will not go to any other place for anything for our 2 cars. Newark Toyota World is tip top GREAT!!!!!

There was an unfortunate mishap involving my Tacoma at the Newark Toyota Service Center. I was concerned that Id have to argue and debate over responsibility for the damages, but management took immediate control and saw to it that my truck was repaired on their dime. They were generous, fast and clean. I sincerely appreciate the assistance of everyone involved. Thank you.

I recently purchased a Certified Toyota Camry a few months ago. I made an appointment to have my oil changed and tires rotated. I worked with Dave Ferguson and he was extremely polite and very helpful. Dave took the time to explain the process and how long it would take. When my vehicle was done he took the time to throughly go over the condition of my vehicle overall and advised which services I should do next and what I should do in the next year or so. I have never taken a vehicle to a dealership for service. I definitely will be back and I highly recommend working with Dave.

Had a fantastic experience with my car purchase. Matt was awesome! Everything went smoothly and everyone was super nice. I highly recommend using this dealership!

They did a fabulous job taking care of my company car and the communication was excellent. Definitely five stars. They fixed the car and even finished before was promised.

Eric the MoMan was great! I got just the car I wanted and he is still in communication with me on anything I need! Great service. Would recommend him and this dealership to anyone I know!

I purchased a new Venza last week from Newark Toyota. The staff was very professional and made the buying process very easy. However, when I got home, I realized that I didnt receive a wheel lock key, and I was charged $65 twice for wheel locks. No response from anyone at the dealership despite numerous tries. So, thats why I m giving a 3 star.

Awesome! From my first call with Lidia Hanson who then directed me to Chris Delpéche their professionalism was outstanding. Chris is very knowledgeable and I have already recommended him to my fellow Toyota drivers!!!

They did my oil change. They have a nice waiting area with two televisions. Both televisions were playing Friends. I found this strange as you could have one playing Friends and the other playing some other syndicated show from the 90’s. When I became bored of watching Friends. I walked around the parking lot. The parking lot, if you walk up and down the rows, is about a quarter of a mile. So you could get some exercise while waiting instead of watching unrelatable television.

My service writer, Bill Chaffee, is attentive, knowledgeable and prompt.

Oil change and tire rotation were done within the time frame. Prices are good. Had a tire replacement in a timely manner. Overall good service. Nice waiting area.

A pleasure to deal with Newark Toyota World! Easy to schedule periodic service, regular oil changes lube, filters etc. Service writers are knowledgeable, courteous and efficient. Would not hesitate to recommend this organization.

My vehicle was returned damaged, dirty also parts missing part I later found in the back seat instead of on my car. Ive been over charged andThe Cashiers/front desk peopleAre on their cell phones and dare to ask for help they treat you as if they are annoyed by you. Offer a credit for you next service for all the mistakes made. Why would I return ?They don’t wash your car afterService either. shuttle Service also not available anymore. Don’t waste your time.I given this service center to many chances to make me feel Less than. I’ll take my service elsewhere. At this point jiffy lube has better service.

Excellent service; service personnel William Chaffee very helpful, patient in explaining everything that needed to be done to take care of my requests. Everyone there is always friendly and helpful.

Always have a great experience here. Cheryl Gephart went above and beyond to make sure my vehicle was taken care of. Thank you

We just bought our vehicle from ToyotaWorld and Chris Depeche was our Sales Consultant. Our experience during the whole process was incomparable. Chris was so helpful, accommodating and so cool!

Toyotaworld service is excellent. The staff is friendly, polite and explain beforehand what they are doing to service your vehicle.

The Assistant Service Manager that handled my car maintenance was outstanding. Very professional and customer focused.

Dave Ferguson got my vehicle in late and got it out on time before they closed. Also saved us some money with our Toyota rewards. Great guy and team!

Got a tow hitch installed. No problems. It looks good. Well done!!

Wow is what I can say, very pleased, no pressure from neither salesman nor the closer. I was happy to be the first buyer for the salesman. Did a great job. He even missed a date to ensure we were good.

Excellent service! The maintenance light came on and the service was performed in a timely manner.

WowThe place is great.Our experience was the best we ever had in purchasing a vehicle.We would return in a heartbeat because of the awesome experience we had .Eric was our sales manager and we appreciated his kindness and years of experience in the auto world.He’s the Best,Their staff was friendly and it made our decision quite easy to make the purchase.Keep up the spreading the Love and kindness to the community and abroad.!Together with Toyota and their friendly staff our nation will have healing and build on the strength of unity.Thanks again for your kindness Eric and the financial teamManny

Oil change was fast and affordable while AC tuneup did the job on 20 year old car, much appreciated.

The staff at Newark Toyota World are very professional and went above and beyond to find me my Tacoma. Highly recommended if you are looking for a new vehicle. Ask for Ken Steen. He’ll take care of you. Thanks again Ken.

Luis Lopez was very nice and professional

They are experienced, They make sure everything is good with your vehicle, I would recommended them for any one

My first time at Toyota World was great. Good stuff, Dave Ferguson was very friendly and helped me with everything. Thanks for your help Dave

Had the worst ever business interaction with Newark Toyota World today. After seeing a car online, I called to see if it was available. Was told several times over a few days that it was a newly traded in car and in service. Finally today when I called at 1:00 I was told the car was out and ready for sale. The woman I spoke to said she would have a salesperson get in touch with me. The salesperson got in touch with me at 3:00. At that time I was told the car was still available but now it was in detailing and would be ready very shortly if I wanted to come in. I said yes and was very interested in the car. I told this dealership several times that I was driving in from out of state with an 1.5 hour drive one way. I was told that the General manager gave special permission to the salesman to hold the car till 6:30 since I was coming from far away. I get there at 4:30 and was told it was still in detailing and would be ready in an hour. At 5:30 I get a call and was told by the salesman that someone sold the car to someone else from under him. I asked to speak to the manager to see what happened. He tried telling me that he had no clue that someone else sold the car after telling my salesman he would hold the car till 6:30. The salesman even put a sold sign in the car. Sounds like in-house politics and unethical business practices at a customers expense.

Firstly, our sales guy Mark Truong was extremely helpful throughout the entire process but if we had not been waiting two months for this truck to come in we would of went else where that could of been more accommodating. The manager, Jim is taking advantage of customers during this shortage. Adding on services to the vehicle without asking but refusing to remove them after realizing that is something we never agreed upon. Shameful.

NTW makes buying a car easy. I found that the new Toyota I wanted was in stock. I was able to configure the options and apply for credit online.I made an appointment to come to the dealership and was in and out in about one hour, driving my new vehicle. The staff was courteous and answered all my questions with no BS. They even went to the trouble of helping me qualify for a cash back incentive by finding bank financing to match their promotional rate.The car was in perfect condition with no defects. I highly recommend Newark Toyota World.Here is a caveat. Be sure of exactly what you want and be ready to buy. There is a shortage of née cars and trucks, especially Honda and Toyota. NTW will not even take deposits, because the vehicle you look out today may be sold by tomorrow. Don’t waste the dealer’s time, and he won’t waste yours.

I was kept informed and left approximately 1-1/2 hours later. An excellent job was done as usual!

Very professional and courteous service - every time.

My first visit was impressive, the staff is efficient, friendly and knowledgeable . I have had 3 new cars, of other models , over the past 6 years and the service here stands out - Dave Ferguson did too

I purchased a 2018 Toyota Rav4 3 years ago. I was given 2 years of free oil changes. The first time I went to the service center, the man that waved me into the garage was rude. The next 2 times I went, the service writer was fine. Yesterday, I was treated rudely by 3 different men as I entered the service building and while I was waiting for the service writer that I had requested. I did speak to a manager and told him my experience and he said that the the men that I had come into contact with was not the experience that I should have had and apologized. I am not sure if I will return for service again.

I recently purchased a 2014 Mercedes Benz 300 C. My product specialist was Chloe Hennig. Chloe was very helpful with questions I had and she truly wanted to make sure I was happy with my purchase. I have bought several vehicles from Newark Toyota World because they spend the extra time with you to give you a great buying experience. Thank you Chloe for making me a happy customer. Very much appreciated.Rick Wiedenmann

I purchased my 3rd vehicle from Newark Toyota World and my sales advisor, Ken S. each time, I had a marvelous experience. Ken always puts the customer first, no matter what time of day. Ken is responsive and takes personal ownership, even on his days off. The entire Newark Toyota team, inclusive of the Service Department, is exceptional, which makes the experience that much more enjoyable. Great Job!

I had the chance to work with Eric Mosely and he was great! We got right to work and while I didnt anticipate getting the car the same day, he was very up front and honest as to what options he and the dealership had available. We were able to get everything done with only 2 price quotes and Eric being more than willing to look for the best deal for me which I feel I got. Everyone I worked with there was polite, friendly and I would recommend going their for your next vehicle.

Service Department is great, especially Dave Wagner. Really appreciate that he remembers my name every time I bring in one of my Toyotas for service. He is very knowledgeable about the Toyota brand. Highly recommended.

ToyotaWorld is a great place to get a vehicle our salesman Chris Willis did an awesome job!! He knew exactly what my husband was looking for in a vehicle!! When we couldnt get into one vehicle he found us another vehicle and we are extremely happy with our purchase!!

I been having suspension issues with my 2018 Tacoma lease. Factory wise the suspension is not faulted. However the Tacoma is infamous for having weak leaf springs. I use mine for work and have enough tools in the bed, plus a cap, to make the rear sag..I contacted Newark Toyota World service dept. hoping i can have them resolve my particular issue.To no avail. The rep on the phone told me my truck was simply overloaded. There was nothing they would do..I would figure he would have suggested a remedy, considering all the possibilities with the after marketSuspension items for this exact scenario.This would have given him business but he declined to help.. should i be surprised these days??Guess i’ll look else where. Thanks Newark Toyota.

Chris D and David G made my car purchase a breeze. It felt like I was home from home. I would recommend Newark Toyota World without hesitation. You will not regret making this your number one for car buying.

Great experience! I purchased a Jeep Wrangler from Ken at Newark Toyota world and would definitely recommend. Great service and great prices. Will definitely be back!

I am very happy with the service that I received from Newark Toyota World. I have had great experiences with previous car purchases with Chris Delpeche as our salesman, so I gave him a call and 5 days later, we were in there purchasing a perfect gently used car for our teen daughters. Really pleased with the customer service and how he guided us every step of the way!! Would definitely recommend to others.

Best and quickest car buying experience Ive ever had. Was in a bad situation (my fault) and Ajay was very understand and willing to help. I would recommend him and NTW every day of the week! Go see Ajay!

Horrible customer service! Told numerous times that a service manager would call back they NEVER did! Said car was fixed got 6 miles from service department and lights came on AGAIN! Service Department has had my car just as much as I have! Have jump through hoops to even find out any information on my car.

Newark ToyotaWorld is by far the best dealership in New Castle County. Ken Steen is an expert in Toyoto and offered a very smooth and pleasant buying experience. #toyotaownerforlife

I wanted to see if my broken heated drivers seat was covered under the warranty I got with the Certified Toyota I bought from Newark Toyota in 2017. I didnt think I still had coverage for anything but I found the original Certified Warranty and it said I had coverage for something until early 2022. So, I called and was told that I might have coverage on the seat problem. I offered to give the person the number on the warranty but she couldnt help me find out that way. So, she transferred me to Newark Toyota Service dept. They said I had to bring it in to find out. When I got there a few days later I was told they had to do a test on the vehicle to see exactly what part had stopped working. It would cost $139.00. Thinking that it might be worth it I said ok reluctantly and I was wondering why they had to do anything to find out if my heated drivers seat was covered under the warranty. Of course, it was not covered and I received a discount and only had to pay $120.00 to find that out. My question is why do you have to make a claim and be denied in order to find that out and pay $120.00? Seems like I got ripped off by the service department at Newark Toyota.

Amazing experience as alway purchased a 2021 Toyota Sequoia, AJ was amazing and helpful straight to the point. very easy and quick process with the Toyota Team.

Just bought a used Corolla from Newark Toyota for my 17 year old son-his first car. This now makes the 4th Toyota (2 Siennas and a 4 Runner) we have purchased there. Our salesman, Eric Mosley is the reason why. Eric has all the fine attributes of a superior salesperson-honest, dependable, knowledgeable, conscientious and above all treats his customer with respect and concern. We go to Eric for all our car purchases and would trust no-one else.One example of Eric going the extra mile is after we had agreed to purchase the Corolla, Eric had the car thoroughly cleaned. We noticed the front headlights had the normal oxidation on them but did not make a deal of it since the car was 5 years old. Without asking or telling us, Eric had the shop buff out the lights and they now look brand new--which not only made us very happy but my 17 year old son! That extra effort made a 5 year old car look almost brand new. Eric knows how to take care of a customer.

If you are looking for a new Toyota this is the right place. No hassle no pressure. Also look for big guy Chris, he can get you a great deal

Very friendly customer service and quality work ! I enjoy coming to this Toyota Service Center because they are quick and Bill Chaffee took care of us very well. I highly recommend this Toyota Service Center over any others in the surrounding states. Thanks Bill!!!

Would really like to commend Dave Ferguson service advisor for brilliant and exceptional customer service provided. Brought in my suv for bike rack installation and my original service advisor had to leave the next day and so he had handed me to some one else.When I reached it was lunch time and no one was around. Got a bit of run around trying to find my car and it was painful just to get my car pulled up to the drive , forget getting some one to help me understand the parts.That is when Dave Ferguson stepped in and took charge seeing me running around and got my car, worked tirelessly with me to help me understand the parts and turned out what would have been a very disappointing visit into one of my most memorable and pleasant one. Hope they hire more of Dave Fergusons which can make customers journey so much pleasant.Gave 3 stars because of the run arounds and some of the other issues I faced

We had a wonderful experience at Newark ToyotaWorld with Matt Vento. Matt is passionate about cars and amazingly knowledgable about all aspects of them; their history, the companies that produce them and the industry in general…. which we truly appreciated. We are impressed with his sincerity and work ethic to find the best fit for us. He was flexible at setting up an appointment to meet and so helpful once we arrived. He spent time answering questions and sharing information, all to help us determine what would work best for us. He even shared his personal cell number in case of future questions. Although we’re sure the other sales people are great, we highly recommend Matt Vento to anyone seeing a knowledgable, engaging and helpful representative.

Newark ToyotaWorld is the best. After running my 2005 Toyota Corolla into the ground, I just traded in for a 2021 RAV4! Chris Willis was my Product Specialist, and he was fabulous. As a first time new car buyer, I was nervous and even brought my dad with me for backup, but once I got there I felt so comfortable and at ease! Chris took the time to explain everything, and I never felt pressured into buying anything I felt I didnt need. He was down to earth and answered all my questions transparently. Edgar Estrada the Finance Manager was also very kind, transparent, and informative. Thank you to the whole team! Ill definitely continue to bring my car back here for maintenance!

I wouldn’t trust my wife’s Toyota to anyone other than Dave Wagner. Dave is a great asset to Newark ToyotaWorld. I hope he never leaves Newark ToyotaWorld.

I had a problem with my windows. I arrived for my appointment & was immediately checked in. My problem was fixed in 30 minutes. Everyone was very courteous and efficient. I am very pleased with the service I have been receiving at Newark ToyotaWorld.

I stood around in the show room for about 10 minutes no one acknowledged me, said hello or even really looked my way. I understand some people may be with other customers but it would be nice to at least be acknowledged and hear someone say I’ll be with you in a minute. Alas...nothing. Weird way of showing you want someone’s business.

Frank was professional, knowledgeable and courteous. Made appointment convenient to meet my schedule and needs which was very much appreciated.

Great service, Dave Ferguson is the go to guy. Provides the best service out of all their service representatives.

This is my second purchase from Newark Toyota, and my family are regular customers. Why? Because the dealership is upbeat, ethical and fair. Sales and service personnel are kind, knowledgeable and efficient. Special kudos to Mark Barto, who sold me my second rav today. He is as honest and sincere as the day is long. The dealership sets the standard for excellence in New Castle County.

Recently visited and purchased my 4th vehicle from Mark Barto! Mark always makes this process a breeze and makes things happen. Ive never left disappointed or non-confident in any of my purchases over the last 6 year of working with Mark. I highly recommend him for your next vehicle purchase!

Chris Delpéche is not only an amazing Toyota Sales Representative, he is a very patient, kind man. We are thankful for all he has done with both cars my family has purchase from him. I’ll never buy from anyone else. I’d you are looking for a solid, honest person to buy your car from... you have to go see Chris!

Had a pleasant afternoon looking over the available used cars. With the help of the very pleasant young salesman, I chose a beautiful flame red Camry. I was totally pleased with every aspect of the transaction.

I am very happy with the service that I received and the car we ended up buying. I called and made an appointment to go see a vehicle. A couple hours later, salesman Jeff Fedena called me back to say that the car that I was interested in had been sold. He asked me a few questions about what I was looking for and said he would try and find me something. A few hours later, he called me back and said he had found something. I went there that afternoon and purchased a beautiful Toyota Sienna that was even nicer than the original car I was interested in. I give Jeff a lot of credit or finding the perfect car for me. He made it very easy to get exactly what I was looking for.

The folks at Newark Toyota are always great communicators about prices, services, & times. They do their best to work you In ahead of schedule whenever possible. Glad to see them complying with all COVID courtesies & safety precautions. Great work, too. Highly recommended.

Very positive experience, found a car with the features, cost, and mileage that I needed. Excellent service received by Chris Delpeche! Would recommend to family + friends.

From start to finish my service experience was stellar!The rep informed me of any current coupons that would apply to my services that day, told me what needed to be done based on my last visit and approximately how long it would take. When the appointment was complete Dave checked me out and offered to take my car through the car wash when he sensed my hesitation. That’s what I call “going a step beyond”!

I had a real good experience. I went into the dealership knowing exactly what I wanted and knowing they probably wouldnt have a black 2018 4Runner TRD Pro. I was correct. My sales rep, Ken Steen, was able to swap an Newark Toyota allocated blue Pro with another dealers black Pro. It took time to get to the states from Japan and time to get from New York to Delaware, but it was totally worth the wait. Ken was very responsive and called, emailed or texted with updates and answered all of my questions.

This was the absolute worst experience I have ever had with any business ever. Screwed me over and sold the car after the GENERAL MANAGER of the store said he would hold a car for me. We drove and hour and a half and they knew that! And they still screwed me over. This place is horrible.

My experience with Toyota has been absolutely wonderful. I worked with Chris Delpeche at the Newark Toyota dealership. Chris was great to work with as we discussed my needs and wants. He never tried to sell me a particular car model or overload me with technical data. He was extremely helpful and knowledgeable with answering all of my questions. I highly recommend Chris and Newark Toyota for a good experience in purchasing a car.

I WAS TREATED WITH RESPECT AND QUALITY SERVICE AND THAT MEANS ALOT TO A DISABLED MARINE CORPS VETERAN LIKE ME. SEMPER FI TO TOYOTA WORLD

As a newcomer to Delaware, my experience with this dealership went extremely well. Everyone was very friendly and courtesy. Brian went above and beyond to make me feel welcome all while exuding professional assistance. 😀

Dave made sure we were well informed every step of the way in our 30,000 mile check up. He went over the check sheet when the car was done and explained about how many more miles we could get out of the breaks before we needed to be concerned. He made this another pleasant experience. Great personality. Made us feel right at home

Once again I had service for my Highlander Newark Toyota in Delaware yesterday. Mr. Curley has always been friendly and professional. In fact every employee treats you professionally here. This is my second Highlander and I have been most pleased with the excellent service I receive at Newark Toyota.Mr. Curley is a professional and treats each us that way.Mathias Fallis

Haha! This is so funny. They will need to confiscate your deposit if you default. But they can only refund your deposit if they breach the contract. Isnt this funny? This is their own law. It is the overlord clause. I suggest you contact Toyota. Disqualify them as distributors. Of course, perhaps this is Toyotas usual style. If Akio Toyoda knew about this, he would praise them. Because he has such a group of crooks selling vehicles on behalf of Toyota.

My disappointment didn’t take long...I pulled into the bay and waited 15min standing next to my car before anyone came over to assist meI’m just standing there looking SILLY. Never had this problem @ Price Toyotacame in for an oil change April 8 3:30 apptalmost 2hrs later before I got my car back...i understand their multipoint inspection but come on...lesson learned NEVER AGAIN!!! will I never return there

Newark Toyota world is a tough one to beat! From the moment i was on the lot till the very last signature, it felt like ‘family’ all throught the building. Delontae Watkins was my salesman and he did a fantastic job finding my family a car! He answered all of my questions and reassured me that this was the place to be. Even during this time with covid- it felt safe inside. People were properly social distancing, cars were being wiped down after test drives, everyone had their masks on etc. Aaron was the finance person and again another fantastic job, super professional, very helpful with answering my questions. From top to bottom Newark Toyota world is the place to go to buy a car, especially a Toyota!

Wonderful shopping experience with Mark Truong. I found my dream car with his help.

This place was flat out terrible. The Manager is very rude with a large ego. They are a horrible business and I would not recommend their services to anyone.

Dave Ferguson recently serviced three of our vehicles and, as always, did an excellent job of helping us get the service scheduled, managing the timing and keeping us posted on everything. He even finalized several lingering issues with our FJ Cruiser that others were previously unable to resolve. He is always courteous and professional and goes out of his way to be as helpful as possible. He is a tremendous asset to the Newark Toyota World Service Department.

Richard Litz was my salesman and provided me with a awesome experience. No hassle and not pushy like the typical car salesman. I would highly recommend him to anyone and will use him myself in the future.Also, Katie that takes care of accessories was very knowledgeable and helpful in my decision making!

Excellent customer service! I had the pleasure of working with Matt Payne at Newark Toyotaworld. Matt was able to secure a used inventory vehicle for me, provide different financing options, answer all my vehicle related questions knowledgeably; all with a pleasant and positive demeanor. I definitely recommend visiting Toyotaworld for your next vehicle purchase!

Each time I bring my car in for service, I become more and more impressed with Newark Toyota World. Dave Ferguson is terrific. When I make my appointments, I make sure Dave will be on that day. He is very thorough, never rushes, and makes great suggestions for money saving options while providing the very best service. He calls during the service work to let me know how things are going and to let me know and discuss if they found anything unanticipated. My car is in great shape and I am confident in the work they do - and for very reasonable prices.