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Tri State Domestic
11 Wall St, New York, NY 10004, United States
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Li
Review №1

I found Tri State Domestic to be professional, responsive, and effective. We found a fantastic housekeeper that my family absolutely loves! I highly recommend their service.

Re
Review №2

We hired a wonderful couple working with this agency. Locating the right fit over the course of several months can be challenging. Tri State Domestic flawlessly aided us in the process. i couldnt be more pleased. I highly recommend their services.

Pa
Review №3

We hired a great housekeeper from Tri State. Luz has fit right into our busy home and has assumed her duties with a smile. She works well with the others and is especially fond of our little dog. We are very satisfied with the way the team at Tri State listened to what we really needed, provided their thoughts and ultimately sent us Luz. Great job! Keep it up

Jo
Review №4

We have used Tri State Domestic several times over the past years, they have always been very loyal and reliable. They found us our current Chef and Housekeeper. Most recently they placed a very talented Personal Assistant that also will be overseeing renovation in our Hamptons home. Our family appreciated the precise screening process, Tri State does not inundate us with droves of semi- qualified applicants.... they vet them and send us the best of the best to fit our unique needs.

Ro
Review №5

Our fantastic nanny Lauren has been with us for 5 years and we met her through this great agency. The whole process was seamless. I felt that all of my questions were answered in a thoughtful & sincere way. If we have another staffing need we will absolutely call Tri State Domestic again!

Wi
Review №6

We are very happy with our recent hire of a full time Housekeeper. Tri State Domestic sent us 3 wonderful applicants who were all qualified. The most difficult part of the process was making the decision on what applicant we wanted to hire, they were all good. We did make our decision after a try out and things are running smoothly.Thank you

Al
Review №7

GREAT AGENCY! HIGHLY RECOMMEND THEIR SERVICE. WE HAVE USED THEM WITH TREMENDOUS SUCCESS FOR THE PAST 10 YEARS. MARK & MATTHEW ALWAYS UNDERSTAND ME & WHAT IM LOOKING FOR.

Ba
Review №8

Our requirements for a new housekeeper were challenging because we needed someone able to travel with the family for the winter and summer. Tri State Domestic filled the position and all of my requirements were satisfied. We expect another child soon and will happily use them exclusively for the new nanny position.

Am
Review №9

We couldn’t be more pleased with the housekeeper/companion we hired for my mother and father. Now we no longer worry about dad driving and mom forgetting her medication. Sophia has fit right into their busy lifestyle and she even prepares meals in advance to cover her days off. Tri State Domestic was a pleasure to work with.

Mi
Review №10

Tri State Domestic delivered when the other agencies could not. I needed a replacement executive assistant under stringent time constraints and a niche skill set. Tri State found exactly what I was looking for. Im grateful for their professional and prompt service. I recommend this agency for any staffing needs that you may have.

Ei
Review №11

I have used several different agencies through the years. I have found the people at Tri State Domestic to be a major improvement over the other agencies I have tried. They took the time to understand what I was seeking, specific duties the housekeeper would be assigned, and the type of service I was accustomed too. They provided quality applicants and worked with my hectic schedule setting up interviews and trials.

Mi
Review №12

We used Tri State Domestic for our nanny search, and found a great nanny for our three children. I appreciated how the fee and replacement guarantee was simple and laid out right on the website. This was our first domestic hire and was seamless.

Li
Review №13

I recently hired a nanny through this agency and I am very pleased with the service they provided. Our new nanny is wonderful and our kids are very happy with the choice. I recommend this agency.

Mi
Review №14

We hired a capable houseman using this staffing agency. I like the fact that every candidate included a small bio, a photo, and references from prior positions. We were impressed with their service and professionalism. We highly recommend Tri State as being a fine agency to utilize.

Ma
Review №15

Tri State Domestic is the most professional staffing agency to work with in NYC. Service is unmatched and professionalism perpetually displayed. I would HIGHLY recommend working with this agency. Working with Mark & Matthew is a total and complete pleasure. They display what true dedicated professionals should be!

Ma
Review №16

I always felt as if I were being taken care of in a professional manner. They sent me quality applicants and I just knew the third housekeeper I interviewed was a perfect fit for my home.Thanks and great job.

El
Review №17

I have been working with the same family as a nanny for the past 7 years. I was placed in this position with one of Tri State Domestics clients. I have been very happy in this position. Tri State domestic was very nice with me and they gave me such a wonderful job. If you are looking to work with a great agency you should call them.

As
Review №18

We absolutely LOVE our nanny! Thank you for helping us find the newest member of the family. I recommend this agency!!!

Ja
Review №19

A few weeks prior to the birth of our son we called Tri State Domestic in effort to get information about hiring a baby nurse to live-in for a few months. We hired a baby nurse and then offered Louise the opportunity to stay on with us as a full time nanny. I don’t know how I would have made it through the last year without her. Thank you Tri State!

Jo
Review №20

I was referred to Tri State Domestic by a colleague who also used their services. I had been skeptical of using such services in the past. However, I can say, without exception, that my dealings with Matthew & the folks at Tri State have been exceptional. I trust their judgement and I appreciate their efforts in meeting my high standards & needs.

Ra
Review №21

Our family needed a part-time housekeeper that drives to assist with the shopping, errands, and picking up the children. My neighbor suggested that they had very good luck when using Tri State Domestic so we gave them a call. The service was professional and within a few weeks we hired ourpart-time housekeeper. Things are running very smoothly and Im happy we called.

Su
Review №22

I hired a housekeeper through Tri State, they listened to what I needed in my hire, in the past other agencies sent who every they had available.This practice saved me time and I liked that. I had a real person listening to my needs and they delivered.

Al
Review №23

We found our wonderful nanny through Tri State. They were professional, answered all of our questions, and made me feel at ease throughout the process. Excellent agency!

Do
Review №24

Tri State Domestic has proven to be a reliable source for staffing in our homes. We have contracted with them to staff our UES home and our house in Bridgehampton. They do not waste our time with non-qualified applicants or undocumented workers. We know when we receive a candidate they have been thoroughly vetted and their backgrounds checked. I am not accustomed to writing reviews, but felt compelled to write one in this instance. Hopefully my review will encourage potential families to use this agency.

Er
Review №25

Im so grateful to have found this agency, after going through numerous agencies with horrible experiences. Matthew was so kind and patient with us. He made my experience super easy! I interviewed a ton of woman until I found one who I absolutely love. And, shes beyond amazing! We are very happy.

Er
Review №26

Great agency. Tri State Domestic was productive, friendly, and I even had an after-hours cell number for one of the owners. I recommend.

Jo
Review №27

What a great staffing agency. They listened to my grandmother’s needs and appropriately suggested several nursing aid options to me and my family. Great experience overall.

Sa
Review №28

I used Tri State Domestic for my mother when her housekeeper retired. I called them again when my housekeeper moved back to her country. They are always very efficient and I highly recommend the team.

Ma
Review №29

I highly recommend Tri State Domestic for their professionalism. They work very closely with clients & candidates, and I trust their judgement. I certainly plan on using Tri State for my future staffing needs.

St
Review №30

Our experience with this agency has been productive and collaborative. I give them my full recommendation.

To
Review №31

Great Overall Experience. Mark and his team quickly helped my family find the perfect candidate to replace our outgoing housekeeper. Highly Recommend.

So
Review №32

I found Tri State domestic on Indeed. com, sent them my resume and applied for the position I was interested in. In the end I did not get the position, but I accepted and was ready to move on. The only thing I had asked the owner was if he could ask the family if there was a specific reason why I did not get the position. I just wanted some feedback that could have possibly helped on my next interview. Well his reply was not very kind and I felt it was quite rude honestly. A few of my supportive nanny friends left some reviews and this is where the owner completely lost himself, from calling me excessively, to yelling at me on the phone, and saying some very unkind things, to now my personal information on this google review. It has gotten so bad that someone keeps calling my phone up to 5 times a day, privately and then not saying a word on the phone. What have I done to deserve this? I was just a young lady looking for an agency for help and now I am completely devastated! I see that I have to be the bigger person since the owner will not. But just imagine if this happened to someone you knew, or your child, how you would feel with her personal information exposed. All I can do now is move on and hope for the best.

Sa
Review №33

Wonderful Agency, Wonderful Experience! I dont normally write reviews however, after seeing these negative reviews from friends of a nanny who did not get the job she wanted, I had to comment. These are not even real reviews!! THIS IS A FORM OF BULLYING!! You all should be ashamed of yourselves. We had the best experience with this agency. The owners are professional, kind and very helpful. They found us our amazing nanny and we could not be happier. I recommend them all the time to anyone in need of their services. Truly a 5 star business that DESERVES a 5 star review.

Ro
Review №34

These Reviews are not spam. We have all seen the email and it was disturbing to say the least. Thats right...a group of over 5,000 nannies have seen an email that was sent from this man. Maybe he has been great to the people that decide to use his services but he is awful to the staff that he is trying to place in your homes. I would personally not want to have someone in my who who has been talked down to by the person who is supposed to also have their best interest in mind or who has had their phone number and email address plastered all over Google. This is in no way how a business should treat an employee or future employee.We have seen your email. I cannot stress this enough. We have also seen other disgusting things that you have said.It takes a bigger man to apologize and try to make it right instead of trying to justify their actions and scare people with false libel claims. I suggest that you look up the definition. I can tell that a lawyer hasnt advised you to post this because it would be a huge mistake on your part. Just apologize and move past this.

Ch
Review №35

Excellent service and unmatched professionalism. Mark and Matthew at tri state domestic are definitely among the best. My wife and I couldnt be more pleased with the help we have gotten from them. We highly recommend them to all of our friends.

je
Review №36

Peace of mind...I was once a disbeliever in agencies myself. I refused to use them based on my previous experience. But, we found the perfect nanny through Tri State Domestic, so the results speak for themselves. They made the experience super easy & well worth the investment.

Ed
Review №37

I have personally known the owners for 8 years and find them to be highly professional and reputable in the conduct of their business. I utilized their services to place an estate manager for one of my clients in Tuxedo Park, NY and they did an exceptional job. I highly recommend this agency.

St
Review №38

I have to say that these guys Are extremely professional, knowledgeable and helpful to those of us that are looking for jobs and the domestic field. I rarely write reviews but after reading the -ones I had to post my review . Remember it’s not the agency that actually does the hiring is the family that your resent to , so if you don’t get the job it’s not the agency’s fault . Keep up the good work..Steven Novelli

Am
Review №39

I can not recommend this Agency enough! I tell my friends, family and clients about Tristate for all their staffing needs. They are so professional and thorough and they guarantee their placements. Don’t be fooled by the name Tristate.. they service nation wide. I highly recommend Tristate Domestic!

De
Review №40

They were able to fit my home with a good couple team. They were thorough and the back ground check was excellent. We recommend their services.

el
Review №41

I had a positive experience with this agency. The thing I liked most was they took the time to determine what our needs were specifically. I will use them again in the future.

Pa
Review №42

We used Tri State Domestic when we needed a full time chef, they even set up calls for us on the weekend for after interview and tasting conversations. I enjoyed working with them

Ca
Review №43

Tri State domestic helped me find the perfect housekeeper - extremely pleased!

Ka
Review №44

I have edited my review, as the owner of this company has clearly seen his wrong, and has removed his unprofessional comments.That being said, I clearly state that his behavior is exactly why we opted to go with a different company. We HAVE been in contact with your company, but DID not sign a contract or any paperwork.This is a company that you should avoid. My current nanny family had considered using them - and after watching how theyve replied to posts on here, and how theyve handled anything honest. None of the reviews posted break any terms of service - but their replies- VERY unprofessional.Publically posting someones personal information as a way to retaliate against a review they do not like, is a huge red flag. Avoid at all costs. I will be reporting this company to google in hopes of having the comments that violate confidentiality between their former client and themselves deleted or edited.EDITED: As I stated very clearly, we opted to NOT use this company based on his reply. I have taken screen captures, of all posts, and forwarded them to the gal with whom theyre illegally posting all her information for. I fully intend to help get these guys either a dose of reality that they cannot treat people like this, or at the very least, get the word out that they are not a company that cares about their customers.

Je
Review №45

I appreciated the time and attention they took to make sure they found the right housekeeper for us that was ok with pets. They were very responsive!

Gl
Review №46

This is a good agency. They took the time necessary to make our experience pleasant. I recommend them.

De
Review №47

While I have never (and now WILL never) worked with this agency, I feel compelled to leave a review noting the exceptionally irrational nature of the owners response to negative reviews stemming from his rude interaction with a nanny he represented.Professional 5 star companies do not insult potential placements with racially tinged rants. Nor do such companies reply to reviews by publicly broadcasting the name and contact information of a potential placement who simply wanted feedback on her most recent job interview with a client of the agency.Unless you are willing to risk having your personal information maliciously spread across the internet, dont even consider working with Tri State Nannies and Mark.

m
Review №48

Great Agency! We enjoyed our experience with them immensely. Thank you.

Ev
Review №49

Edited to add: This is NOT a spam review. While it is true that I personally have never worked with Tri State Domestic, I feel it is important to alert the public of the events that transpired here. It seems that all the negative reviews just say Tri State Domestic is rude and unprofessional. The point of this review is to tell you exactly WHY he is rude and unprofessional. If you dont believe me, go ahead and look at his response calling us troll friends and posting a nannys personal information (which is also against Googles rules-way to pick and chose which rules to follow, Mark). Please think: if this is how he handles sensitive information of employees then how will he handle YOUR information if he decides he doesnt like you. Please reconsider working with Tri State Domestic.Mark, the owner of this fine company (please note the heavy sarcasm), has really made an enemy out of an INTERNATIONAL nanny community with over 6,000 members.It all started when one of our most loved and respected members asked for feedback after a family decided to go with another child care option after a seemingly perfect interview. He denied her request with a short email that read No. Let it go. HIGHLY unprofessional for the owner of an agency. In the nanny community, nannies look to agencies as a advocate. Someone who will always stay by their side. Good agencies have good nannies that continue to make their clients happy. Let me tell you, telling a nanny to let it go is NOT a way to keep a good nanny.When word got out a few of our fellow nannies wrote some reviews just to not only let clients know, but other nannies just how unprofessional Mark really is. He then called the nanny and threatened her with legal action even noting this is why I dont work with you people. I guess we can only insinuate what you people mean but it may be worth mentioning that this particular nanny is a woman of color.This infuriated even more nannies so the negative reviews started pouring in. Mark eventually felt the need to shut down his original Tri State Domestic page.There was one particular nanny who reviewed his company, that he sent a message to threatening legal action, though the nanny did nothing wrong but write a review.Mark from Tri State Domestic is certainly not a pleasure to work with, and really shouldnt be in business. There are plenty of fine household staffing agencies in New York, Tri State Domestic is not one of them.

Ri
Review №50

Great agency and great experience. 10/10 would recommend.

St
Review №51

Professional service of New YorkI must start with saying this agency lacks professionalism. A few days ago I heard of this company and found them on Facebook. They had quite a few reviews that werent great.Instead of fixing the problem or improving themselves for future interactions with possible nannies and families this company deleted their Facebook page and made a new one while also threatening other nannies and mannies over Facebook.A nanny asked this company for feedback about a position she didnt get. Instead of helping her our or simply letting her know in a respectful way that they werent able to ask the family why they made the choice they did an employee told her to Let it go. He then called her and yelled at her. AS IF that wasnt enough unprofessionalism he then told her This is why I dont work with you people.Now his you people comment could mean anything. Does he not like working with a professional nanny who likes feedback so she can improve herself? Does he not like working with women? Does he not like working with people of color? It doesnt really matter what people he meant when the implications of who he meant are bad enough.And as if the above wasnt bad enough this agency posted the nannies name and personal information on google while bashing her. The company is saying she recieved what she asked for as far as feed back HOWEVER I can attest to the fact that her email was respectful and the companies email was NOT.**ON A DIFFERENT note Googles terms prohibit leaving someones personal information such as number and email. This company is replying back to reviews citing the terms of google are being broken while simultaneously breaking them by posting the nannies personal information. This not only puts the nanny at danger of strangers having her number and full name but its also just another mark of how unprofessional this company is.**As a new york nanny I will never go through this company. They could have apologized in the beginning but instead have chosen to intimidate people and show their true stripes. I urge other nannies and families to think about this review and others just like mine before trusting them with helping you or your family.

Su
Review №52

Tri State Domestic is prepared, professional,and prompt in assessing and moving on your placement desires and opportunities.

Ca
Review №53

Unprofessional, rude, and downright horrible. Nannies and families, please think twice before consulting with them.

Lo
Review №54

Terrible experience, I never recommend this agency. Mike he was aggressive and rude by phone, he discriminated my way to speak in English and screaming. People like him dont respect hard work and woman. Is not a professional agency.A terrible experience, I felt humiliated, discriminated against on the phone. Mike abused me terribly, he wouldnt let me speak and yelled at me. He had never been through a similar situation. A lot of care to clients and people looking for work or some service with them. They are not professionals. IT DESERVES TO BE INVESTIGATED FOR BAD TREATMENT.

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14 Photos
54 Comments
4.1 Rating
  • Address:11 Wall St, New York, NY 10004, United States
  • Site:http://www.tristatedomestic.com/
  • Phone:+1 646-290-8891
Categories
  • Employment agency
  • Child care agency
  • Executive search firm
  • Home help service agency
  • House cleaning service
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:Closed
From the business
  • Identifies as veteran-led:Yes
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