My organization needed some very specific help in the Del Ray area. Jay was flexible, professional and eager to help. He went above and beyond the scope of service, he saved us considerable efforts and was able to provide unexpected urgent technical service! I would highly recommend Jay for your local IT needs.

Very pleased with his quick response and efficient service. Highly recommend. I would give 6 stars if I could

Jay is AMAZING....a lifesaver. Time and time again he has come to the rescue whether a big or small computer issue - he always solves the problem. Personable, confident and and knowledgeable. Highly recommend!!!!

Reliable, responsible, knowlegedable, first rate computer consultant. Highly recommend. Reasonable rates and personable

Excellent. Fix my computer quickly. Mark was terrific.

All of a sudden my computer froze. I was about to pull my weave out when I went on Nextdoor and looked for a rec. Jay Shapiro. He sent Mark for the home visit and voila!—within one hour my computer was back on track. Hallelujah!!!

On a Saturday afternoon, I called every place in the area and none were as friendly, nor as helpful as Jay Shapiro. I went to multiple locations in the Upper East side who simply told me what I was asking could not be done.Jay was very personable, I gave him a call on 1/25/2020 and he was polite, knowledgeable, and professional. I explained what I needed done to my laptop, and although he wasnt available (he was with his family) he got a hold of someone who was nearby and let me know that they would take care of me. After I met with the recommended technician, Jay gave me a call and checked in on me to make sure I was all set. I highly recommend this place.

Fair price. Computer worked well for Zoom interview. Great job.

Jay quickly and professionally helped me with my office tech needs. A pleasure to work with him.

Jay Shapiro has done extensive computer consulting for me over the last few years. He is excellent. Examples include recommending and installing outlook, restoring and protecting my computer. He has also been a patient tutor, teaching me how to scan and attach as well as how to text. His backup technicians are very knowledgeable and helpful. Their names are Mark, Brian, and Michael.

I was not satisfied with the serves he gave. I ask him to take off photos and sign off my computer and the Tech caption is still there. He did clean my computer..

Excellent professional and communication skills, honest and responsible. He returned my call immediately even I call after hours and give me an appointment next day. Resolved a problem with my lap top in a few minutes. Highly recommended.

Very happy that I found Jay! I was stuck in Paradox hell. No one else knew how to convert our old Paradox files into Microsoft--friendly documents. After some problem solving, Jay was able to take care of it expeditiously. I am relieved -- and very satisfied. Now, I plan on using Jay for more of our small business office needs. You will be pleased with his attention, work ethic and results.

Brought in my surface pro for some work due to freezing. Jay went above and beyond and communicated with me continuously throughout the process. Cost was reasonable and he even offered to follow up in a month to make sure the machine was working flawlessly! Highly recommended!

My computer froze. Jay was wonderful! He came to my home and knew precisely what was needed to bring my computer back. He worked diligently and continues to do so to resolve my issues. Jay is courteous, sincere, and tenacious. He makes sure you understand just what is being done and what needs to be done. He is conscientious and shows up on time; and if, for some reason, he is delayed, he calls to let you know. I trust Jay with all that is on my computer and am glad I found him. I know I can count on him to see the job to a satisfactory resolution.

Jay has worked on my rather complicated computer set-up for several months now, and I cannot recommend him highly enough. He has a broad knowledge base which allows him to be innovative in approaching problems from several different directions. One of the things which has impressed (and helped) me most is his ability to discreetly educate the client about the problem, its probable cause, the remedy - and what to do to avoid it if at all possible in the future. I am amazed to find that I typically find myself feeling more competent after Jay has done his work!All of these qualities, along with a good sense of humor and a generally positive disposition, make working with him a pleasure, as well as being extremely productive.

Had a wonderful experience with Jay! Very knowledgeable about computers and very patient - answered all my questions and explained how to do things on my own. So convenient that he comes to your home. Highly recommend!

Jay is a responsible and highly knowledgeable computer technician. He helped me with several issues I had on my computer which were resolved in a timely manner. He is also friendly and likable and knows what he is doing. I recommend his services if you are looking for a professional, reputable computer person.

Jay helped me set up my new printer. He was very detailed about all the features being set up correctly and gave me a tutorial as well. I am absolutely 100% satisfied and highly recommend Jay for any technical support issues. And he is a super nice guy!

He was very professional. Drove from Manhattan to see me and resolve my hacking issue. I highly recommend his services. Jay is a consumate professional, warm, friendly, and above all, extremely knowledgeable.

Jay is very personable and easy to work with. Better than your average computer shop looking to empty your pockets. I would recommend Jay to anyone in need of computer repair/upgrade.

Above and beyond! Server crashes right before Christmas vacation! As soon as I returned, had to find a replacement. Found Jays number online. Called his service. He called me back within 15 minutes! Recovered ALL my information! Replaced my defective hard drive with an SSD and reinstalled the operating system. Even helped me networking. He is the best! Having him replace my hard drive in another computer next week. Highly recommended. Any small business owner should have Jay in his corner!

Please do not hesitate to call and hire Jay for any computer needs. Responsive, fair, honest... called Jay on a Sunday -- he hooked me up with Brian -- had my computer back on Monday morning. Great, great service, smart guys. What else can I say? This is New Yorks BEST geek squad (I say that affectionately).

It is a pleasure to recommend Mr Shapiro. I recently had significant difficulties with my computer and Mr Shapiro was quite persistent, patient and diligent in his efforts. The solution was effective and to my full satisfaction. His fee was very reasonable. I recommend him without hesitation.

I had the distinct pleasure of hiring Jay and his team to come in and handle data recovery and operating system formatting for a company I was working with. He and his team were very professional and didn’t nickel and dime us with honest estimates. I highly recommend him and would hire him and his team again.

Made an apptmt almost a week ago for today - Monday, 11/25/19 - at 3pm. At about 2:30pm he emailed me saying he was feeling a little under the weather thus was cancelling today, but could come tomorrow. The problem is this week is Thanksgiving and I wont even be home till late tomorrow and Wed, and Thurs is a holiday. Thus he not only wasted my time today in a very, very, busy holiday week, but is now causing me to go at least another week without a working PC since today is the only day I had available this week! Plus I now must find someone else to fix my PC. And to have cancelled on such short notice was especially inconsiderate! In my opinion, hes unprofessional and unreliable, and has definitely lost a customer.

I was recently hacked and locked out of my home personal computer. I found Jay Shapiro Computers online and called him immediately. I was concerned that I would lose all my documents, pictures, etc. He set my mind at ease and assured me that he could save everything. Although I was skeptical, having already been burned, I brought my computer over to him. He could have accessed my computer remotely but being locked out he could not gain access to the internet. After meeting Jay face-to-face, I felt a calm come over me. Within a couple of days he was able to rid my computer of any bugs, viruses, etc. and reloaded my very important documents, etc. He even uploaded a Malware program to further guard against the monsters. I personally recommend Jay Shapiro to solve all your computer needs. He answered all my many, many questions and concerns. I personally found him to be very affordable, patient, charismatic, knowledgeable and diligent. Without hesitation I suggest you call Jay Shapiro Computers to get the job done right!

Jay went above and beyond. After being quoted over $1000 to repair my laptop, I found jay who assured me he could do it at a fraction of the cost. Jay is a professional and is as personable as they come. You wont find another repair shop that will do better work, at a fair cost, as Jay Shapiro Computers.

He was very responsive and went above and beyond our expectations.

Jay Shapiro has just finished fixing my computer expertly and painlessly. I am most impressed with his expertise and efficiency. I would recommend him to anyone needing computer assistance!

I had a virus on my computer and called Jay Shapiro to see if he could fix it. He was able to remove the virus in reasonable time and now my computer is working great. He also cleaned up my computer and made it faster. I had a few questions after I got it back and he was quick to get back to me which I really appreciated. I highly recommend his services.

I haver been fortunate enough to come across Jay Shapiro several years ago. He is exceedingly knowledgeable about all aspects of computer operation and maintenance as well being up to date on all current programs and apps. He keeps my computers functioning smoothly and I highly recommend him

Came over and gave us an honest estimate. We ordered what was needed and he was here to install it expeditiously. I highly recommend his services

Jay is top notch, very personable, and was able to repair my laptop in a timely manner. I highly recommend his services.

Nice guy, experienced. Traveled quite a ways to get to me. Spent a great deal of time to recover my files. Highly recommend

Jay Shapiro is terrific! Hes knowledgeable, professional, and reliable. He even cleaned my computer remotely to work around my busy schedule. I run a small business and Jay is now my go-to for all my computer needs. I highly recommend his services!

Professional, thorough, and explained things well in laymans terms. I highly recommend his services to anyone needing computer help

I have worked with Jay Shapiro for over 7 years. I find his work to be excellent and reliable. I would highly recommend him to anyone. He is familiar with old-school technology as well as the latest gadgets.

I realized a little too late that someone was trying to scam me, so I called Jay to help me protect my computer before any real damage was done. He was at my apartment within the hour and worked for three hours servicing my computer and setting up new protections. It was such a relief to have the issue dealt with so quickly and in the comfort of my own home.

Jay Shapiro is a conscientious NYC professional. He is prompt, courteous, talented, hardworking and maintains his focus. I found he supported me fully, even as I called him to follow up on intricate and arcane aspects of the problem he addressed for me. I would utilize his services again should there be a problem. In short, his service is highly recommended.

He knows what he is doing. Patience is definitely one of his traits. I highly recommend him for any technical issues you may have

I hired Jay to help build my son’s computer. He was very professional, competent, reliable, responsive and efficient with his time. Jay was knowledgeable and helpful and followed up with us after the fact.I would use Jay again and I would definitely recommend him to anyone that needs help with their computer.

Solved a very pesky problem for me, pleasant to be around, good pricing -- a good experience all around

I had a PC screen issue that I went to Jay for. After assessing the damage, he gave me a great explanation of the issue and the steps (including a timeline) needed to fix it. I would definitely recommend Jay for any persons computer needs!

As we were hacked, Jay came to our rescue on a very short noticemade sure that none of our programs were compromised and helped us to restore all our settings.Outstanding service. Top security

My husband and I have been very satisfied with the services provided by Jay Shapiro and his technicians. Jay is always very responsive to our issues and we can count on him to solve the problems in a timely, competent, caring way. We are not computer experts so his help has been invaluable.

Jay gives the best considered advice and work I have seen in a long time. Time, cost, quality, and need are all included. He is extremely easy to work with in this often overwhelming time of throw away devices. I highly recommend this clever fellow to anyone who wants these silly devices to work so we can earn a living.

Jay goes above and beyond the call of duty. He is honest and will give you the best bang for your buck. I highly recommend him to anyone in a pinch

Jay arrived promptly for his appointment to fix my computer. He was very knowledgeable and professional. His fees were reasonable and within the range of his estimate. I would recommend him with complete confidence.

He was quite responsive to my technical needs. I had a dead hard drive and he was able to recover the data. He even came back for a 2nd trip free of charge to make sure I was satisfied. I highly recommend Jay Shapiro Computers

I have used Jay Shapiro twice already and he has always saved the day. He is punctual, professional, and is able to communicate effectively with a non-computer person such as myself. I highly recommend him

Jay is a very professional technician. He came to my house and repaired all the issues attached to my computer. I recommend him highly

Very good and patient. Kept me updated on his progress. Highly recommend him. Most professional

I had some home wireless problems and found Jay on Home Advisor. I wanted someone to come on site, not work with me remotely. Jay told me he gets the most satisfaction out of solving problems, and he solved a few for me. When we hit a snag with Spectrum, he didnt give up until we reached a resolution. He is professional, prompt and knowledgeable. I would work with him again any time and happy to recommend him.

Jay is wonderful. He got here when he said he would, fixed my computer efficiently and even set up a printer. He is great and makes me feel calmer about having anything go wrong in the future.

I was having PC issues and was badly in need of an upgrade from Vista to Win 8. I needed to look for help.I accidentally (and luckily) found an ad for Jay Shapiro Computers.Since then, I have used his team twice so far. Both times I was more than pleased with his professionalism, pricing and excellent customer service. If you do need someone to assist or repair your PC, you will not go wrong using Jay Shapiro.

Nr Shapiro was professional, knowledgeable, and not geeky in any way. He takes the time to explain what he is doing with pleasure. I recommend him highly and without reservation as he genuinely takes pride in his work.

I would like to thank Jay Shapiro Computers for their professional help with my home printer! Jay came over same day and saved me for being able to print. I work from home. He is amazing and always reliable for any computer needs! If you need help with set ups to huge computer issues, Jay Shapiro computers can fix any computer issues! Thank you Jay Shapiro Computers!

I contacted him regarding some connectivity issues in my apartment. I had already gotten a few estimates doing it the conventional way however Jay was able to suggest a more cost effective way. I highly recommend him as he is not only knowledgeable but honest.

Amazing service. Had a lot of viruses. Quite efficient and knowledgeable. Highly recommend

He came to my place and did an excellent job. He was able to diagnose the hardware problem expeditiously. Highly recommend

I work on an old Mac system with old towers that started giving me trouble. Jay doggedly restored my Mac. I also had two very old Macs that he also restored - each with their own separate problems - not an easy task. I believe his expertise is with PCs but has incredible knowledge of old Mac. I highly recommend Jay for all your computer needs.

Jay is a fantastic computer whiz and a wonderful teacher. He has the knowledge and the patience to to relate to his clients. I really recommend Jay for any and all computer work.

Jay is extremely knowledgeable and very patient. One of the calmest Tech guys I have worked with. You will enjoy Jay and his work experience is the best.

He was a lifesaver. I had multiple issues and he was able to address them all with professionalism. I highly recommend him and his services

My computer needs to be cleaned and updated. Jay was excellent at getting rid of all the malware and other nasties had collected over time. Made sure all issues were fixed and the I understood what he was doing.Plus he likes animals. Will use again.

I own a small construction company and service NYC and the outer boroughs.Time is very limited. Recently we had computer issues and time was of the essence.I called Jay and within 1 hour he was on site resolving our issues.From this positive experience I have upgraded my computers, printers and internet service.Jay handled everything we needed to keep our workforce up and running.I highly recommend Jay and his team.

Jay was terrific to work with. He was persistent in his efforts to solve my problems. Was ultimately successful. Highly recommend

I have know Jay for several years and he has always come through for me even on weekends. Myself being non-technical Jay has been able to solve any computer-related problem I have encountered. I highly recommend him

I own a small company with a few employees. Jay is always reliable. Every time I use his company I can rest assure the job will get done.

Jay Shapiro came to my rescue, when I had last minute problems with a very important Power Point presentation. It was a Saturday night, and time was running out. Luckily, I had kept an ad for Jay’s company. I called him, and although he didn’t know me, he came that very evening to help out. He made some adjustments in my computer, and then taught me how to use Power Point to get the results I needed. Jay is very knowledgeable, and he will work hard to fix any problems you have with your computer. He is also a pleasure to talk to. Jay really saved the day for me, and I highly recommend his services.

. I had 4 laptops that needed updates to windows 10 and the technician was fast courteous and knowledgeable. he was willing to work around my schedule even coming on a weekend. I will use again

Excellent customer service. Same day service. Thorough in all aspects. I highly recommend for all your IT needs(pc or Mac)

The hard drive on mac crashed, Jay was able to quickly and thoroughly evaluate the problem, recover all of my information, and save me a lot of money from having to get a new computer. I would highly recommend his services.

Mr. Shapiro responded to our call with in hours, he was very good at listening what was the problem was, then he responded all of our questions and concerns, he came next morning, on a Saturday, and by the early afternoon we had all of the network malfunctions solved and cellular signal improved inside the apartment. Great Service, Very Professional and Fair Pricing.

Wonderful experience, exceptional. I highly recommend him for any non-technie like myself.

Jay was prompt, respectful, very knowledgeable and pleasant. He fixed our machines and checked everything to our satisfaction. We recommend him highly.

Jay was very personable, patient, efficient, and, most importantly, knowledgeable. He quickly worked through a number of thorny problems, leaving me with a cleaner, more user-friendly machine. Would definitely use him in the futue.

If there were more stars to give I would give them. Great experience!

Honest and reliable. I was hacked and he was here early the next day. I highly recommend him

I spoke with Jay and in 10 minutes, his assistant Brian called me and logged into my computer remotely. He set up malware and spyware icons and even downloading Chrome for me. They are the best and are very trustworthy and dependable.

HE is so easy to work with and so trust worthy! I highly recommend him! *An honest and thoughtful and thorough gentleman.* FIVE STARS ALL THE WAY!!!!

Excellent service. Highly recommend. Got me out of a pinch. Will call him for future needs

Excellent service. Patient and willing to work things through till the end. I highly recommend.

Jay has saved me on numerous occasions over the years whenever I have been having computer problems or my computer has been loaded with viruses and unusable. Jay, is fast, efficient, reliable and trustworthy. Hes calm and patient and I recommend him without reservation. Hes the best! Thank you, Jay.

Jay has done excellent work on my two computers over a three year period thus far. I am happy to recommend him.

I have used Jay Shapiro Computers for years. I called him recently and he was here the next day to help me expeditiously as well as professionally. I highly recommend him to anyone who needs tech help

Excellent response time, resolved all my issues without delay. Highly recommend to all those in need of excellent technical support

Excellent ! Jay found things that were slowing me down, and others that could possibly put my data at risk. The actual problems that were my initial concern were relatively minor and were soon fixed. Im really glad he did a deep dive on my system. Highly recommended. AAT NYC 12/18/2017

Jay has been repairing & maintaining my business computer for over 7 years, his company has been an invaluable asset to my business. For example I got a virus out of nowhere a few months ago and remotely 2 hours later it was all fixed so my business did not miss a beat. Jay is reliable, fair, and beyond skilled in both software and hardware repair. No matter the issue, no matter the type of computer, he is always more then prepared to handle the task with top notch results. If you run a small to medium size business, or for your personal computer needs, Jay is like having a best in class IT person at your disposal.

Jay was the upmost professional who also knows his stuff. He came to my place and got the files off of my out of commission computer in less than 2 hours. Recommended.

Jays the best! Reliable, thorough, efficient - Jay provides quick service at truly reasonable prices. Jay and his associates truly know their craft; even issues that I was unaware of were fixed. Ive used Jays services not only for my home pcs but also at two different jobs over the years. Jays no nonsense, no attitude - he takes the time to explain. Once Jay fixes your issues you will never use anyone else. Many thanks Jay!

Great experience. Helped resolve a lot of hanging issues. Will definitely use again

Save my butt. Professional and a real hero. Courteous and on time. Highly recommend

Alex P 08/05/2015 I got in contact with Jay Shapiro , I was having a big virus issue on my MAC computer,I always believed that MAC (apple) computers didt get many virus or none at all.I could not even turn the computer on with out it going crazy on me . Spoke to Jay about it and since Im from Jersey ,we decided for him to take over the computer from his place of work. He worked tirelessly on it ,until he found the problem and corrected it. For anyone or any company needing any computer TECH to fix their PC issues , this is the guy to reach ,responds very fast ,professional ,and most importantly knows what he is doing. If you have a problem dont hesitate to call him, I recommend his work and I dont really write reviews but Im a satisfied customer.

Flexible and patient. I had 3 problems and he solved 2. The third was a hardware issue that was my fault. All around pleasant experience

My 2008 IMAC wouldnt start (stuck on white screen). I called Jay and he was able to remove my hard drive, back it up, and reinstall a new hard drive. Thanks Jay for getting me back up and running. Hopefully, old software will hold up.

Jay Shapiro was fantastic! I googled him and he was available in 45 minutes. He got the job done, reasonably priced and I would use him again. Thank you Jay:-)

Jay was professional and knowledgeable, helped me get some insight into a tough technical problem.

I was facing a corrupted hard drive on my PC with many problems. Jay Shapiro responded immediately to my online search for a technician. He sent Brian Lipman who tackled all issues with confidence, perseverance. and skill...Was reliable and available on the weekend. Brian responded to all my questions and doubts with patience and helpful explanations. Thank you.My computer is like new!Would highly recommend Jay and Brian.FE