Short version: Five-star review for Cliff and I absolutely recommend him. He was friendly, did a good job, and was reasonably priced. Perhaps most importantly, he made a mistake - and corrected it the right way when I called him to ask about it!Long version: I have never had my 96 minivan cleaned, so it needed it. More importantly, the back seat folds down into a stow and go compartment for a larger trunk. A few weeks ago, I lifted up the seat - and discovered that it was soaking wet with an inch of water in the compartment. For $250, Cliff detailed the entire interior, thoroughly cleaned the ruined trunk, and replaced the insulation below the carpet. $250 is a lot, but not for the hours this kind of job would cost. (Just detailing would have been about $150, if I recall correctly.) Also, Cliff came to me, picked up my car leaving his in my apartment parking lot, then swapped them back at the end of the day. So helpful and incredibly convenient!Initially, it seemed Cliff did a great job. Unfortunately, I found the next day that he had not put the back seat down again, leaving a major stain in the car. I texted him a picture and called him about it - and he was embarrassed to have missed it and very apologetic, and I didnt even have to ask if he would clean it as part of the original fee. As soon as our schedules aligned, he had it taken care of. My motto is, we all make mistakes perfectly - what matters is how we handles them. And Cliff handled it perfectly. That gets anyone an extra star in my book. Thanks, Cliff! Hopefully I wont need another detailing, but Ill recommend him to any friend who does.