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The Insurance Store
41811 Ivy St Ste B, Murrieta, CA 92562, United States
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Jo
Review №1

Bobby Sabeh is a true professional, problem solver and trusted advisor. I have been with an Insurance carrier in the commercial insurance business for 28 years and earning your way to be a trusted advisor is extremely difficult. Bobby understands the two critical keys to success: (1) respond timely even if you don’t have the answer (2) solve your clients problems even if they didn’t know there was a problem. The biggest mistake agents make is writing a new account and then forgetting about how you earned it. Bobby will keep in touch with his clients and find solutions to help lower your total cost of risk. Call Bobby!

Es
Review №2

Prompt response when we need something, professional service. Lately we have been working with Alex he has gone above and beyond to make sure our needs are met. We have also worked with other members of the team and all are as wonderful. Thank you so much, really appreciate you all!

Ro
Review №3

Ive really enjoyed Bailey and Lorraine, they sent the documents I need on time. Every time I have a question, they respond and explain to me. They are very reliable. I really appreciate their help.

NI
Review №4

Lisa Marie was most helpful and her team. They helped achieved a very affordable policy for my company. Thank you again for all your help.

Ed
Review №5

Kelli was very helpful, and great in responding to any questions we had in a timely manner and overall made the process extremely easy on our end. Very professional and responds quickly. She had the best customer service and made everything go smoothly.

Al
Review №6

Received my quote quickly, my agent Kelli was extremely responsive. The insurance rate outdid numerous other companies by far. It was a very simple process, and I am highly pleased to say the least.

Do
Review №7

Claudia has been very helpful and very thorough. I enjoy working with her.

Ju
Review №8

The service is PHENOMENAL! Mr. Bobby helped me through out and his response time is exceptional. He was able to put me in a premium in 48 hours with a very low down payment! while other agents would tell me it will take 2-3 weeks to give me an answer. I am so glad Bobby reached out to me and I definitely will be referring business to them.

Jo
Review №9

Kate was so supportive as we were trying to make a decision regarding our Home Insurance. She was professional and personable. She called when she said she would and provided the best service!

HR
Review №10

I am Jagminder Singh from HR06 Express, Inc. Kelli has assisted and supported me in my entire Commercial Vehicle insurance renewal process. She is very professional, cooperative and has knowledge of the work that she does. She is very helpful. I got very hard time from my previous insurance agent, but Kelli made the process so simple and gave a very reasonable & low price from A++ rated company. I really recommend TIS for your commercial Vehicle Insurance.

Al
Review №11

Selene was very helpful in providing a quote that eventually led to being a new customer. She was great at communicating via email and phone calls. I had so many questions and she took her time in explaining the coverage and requirements. I was able to have coverage within the week and it was more than I previously had.

Lo
Review №12

Lorraine is a superstar! My request required responsiveness and clarity on the complexity from an insurance offering standpoint. She rose to the occasion. You have a client for life.

Je
Review №13

Bobby S. with the Insurance Store was so helpful in guiding me with choosing a new auto policy. Since getting my new policy I needed to make some changes and again I reached out to Bobby and he made those changes possible and helped me to save some money. I will highly recommend him to anyone looking to get a new auto policy.

ma
Review №14

Chelsey is amazing. She provided timely insurance quotes and walked me through the process, which made it easy on my end. If you want it done right with expert guidance….contact Chelsey at the insurance store!

Je
Review №15

The people at the insurance store are very professional and very helpful! They are always friendly to talk to and they make me feel valued as a customer.

Ma
Review №16

My agent Selene is super polite and extremely nice ,and extremely helpful on getting the best prices for the customer. She did the best job on getting me the same coverage while saving me a nice amount of money. I am extremely happy and will continue coming to her.

ju
Review №17

From the beginning Mark and Linda have been very helpful and attentive to any questions or concerns we have. Linda is super friendly and quick to respond our emails. Mark is always looking for our best interest and really strives to get us the best rates for commercial insurance. Wonderful people to work with!

Pr
Review №18

Andrew Willis did amazing work. Thank you for all the hard work you put towards to give us a great quote for our insurance company. I really appreciate all the hard work you have done to make this happen. Thank you

Ke
Review №19

Kelli Clerisse is the insurance angel 😇.I got lots of calls about renewing my policy from many agents whos rates were outrageously high. Kellis call was the one that made the difference. Upfront low rate no negotiating necessary. She is very professional and responds quickly. Thank you for helping me find the coverage I need to keep my business going.

Ru
Review №20

Excellent service!! Very professional!! Selene helped me and answered all my questions. Super fast service!! I look forward to keep doing business with them.

Ik
Review №21

From the very first call til the end, Lisa Wright has been very polite, clear, and responsive. She was always fast with answers to my questions and even with so many sudden changes and requests along the way, she helped out without any delays. The fast process couldn’t have been achieved if it wasn’t for her and I’m really thankful for all her help. Lisa will be the go-to for the quotes!

Ri
Review №22

Kelli made it so easy. She had the best customer service and any question we had Were answer Immediately. The process was smooth no headaches. I’m very happy for choosing this company.

kh
Review №23

Great help great work done in a timely manner and helped me save a lot by offering me a better policy.Thanks to Kelli and her team .

Ru
Review №24

Love Jenn and Lindsay! Always on top of things and taking care of my business. I wish they did home and auto, so they could have all my business

De
Review №25

Anni Hallmark was very helpful and stayed on the line to make sure I received the certificate.

Os
Review №26

They are quick to respond to any request or questions. Ive been with The Insurance Store for years and they keep me satisfied anytime I need anything. Highly Recommended!

St
Review №27

I love the insurance store. I would never take my business elsewhere

Ra
Review №28

I was in a time crunch when I called The Insurance Store and Lisamarie Wright was quick to get me a great quote. She was very responsive & easy to work with. My insurance coverage now is amazing and incomparable. I can already tell I will be a customer of The Insurance Store for a very long time. Thank you Lisamarie & team!

Su
Review №29

Sarika was outstanding in going beyond expected service.Indeed appreciate her professionalism and response to our query.

Ma
Review №30

Such a great company! Codi Graybill has been absolutely awesome and a pleasure to work with. I have never had any issues getting what I need, the responses are quick and Codi is always willing to help. I truly appreciate the great customer service.

S.
Review №31

Selene and TIS saved the day. Another insurance company requested (and accepted) my deposit and made me think I had a policy. AFTER my policy expired they said the couldn’t cover me! Selene was able to get a couple day turn around and get me insured. Plus she is very transparent about the process, explains cab scores etc. Looking forward to a year with the services they’ve already provided.

D.
Review №32

Kate was very helpful and friendly in getting us a homeowners policy , in a very timely manner !!

Za
Review №33

Erin was very courteous helpful and very professional. She went way and Beyond the call offered job. She made me feel very comfortable and reassured. A great person. She should be running the company with the type of attitude an energy does she has.

su
Review №34

With everyone being sue happy in California I wanted to make sure that I am protecting my assets while getting the best coverage for my dollar. I reached out to The Isurance Store and was helped by Bobby Sabeh. While I felt no sales pressure, Bobby was very professional and explained the various options available to me for homeowners, earthquake, auto and umbrella insurance. He made sure I understood my coverages which I greatly appreciated and I ended up getting better and higher coverage and still saved money over my previous insurance. Thank you Bobby and thank you Insurance Store! I will definitely be spreading the word 🤩

Co
Review №35

My first year in business has been a roller coaster but I am apart of an trucking community where we discuss industry news, updates and share resources. With that being said my insurance has been the biggest expense of my new business and during one our calls someone mentioned Mohave Insurance program so of course as I keep striving to improve overhead and shrinkage in my business I reached out and Kelli Clerisse answered my inquiry and shall we say the rest is history. My previous insurance coverage was coming to an end and the qoute I received from The Insurance Store and I couldnt belive my eyes the down payment for 2 trucks was lower than it was for my first truck and the monthly payment the same lower and did I say on TWO TRUCKS!!! they are a game and I recommend TIS for all industry newbies!!!!!

fu
Review №36

Chelsea has been nothing but outstanding fast and responding and always keeping you updated hands down this is the best place to get your insurance and all your permits hassle-free

Xa
Review №37

Very proffesional and prompt. So glad I was refeered to them

Ca
Review №38

Ashley was very patient, personable, professional and prompt regarding the process of getting my insurance set up again! It’s always a blessing to work with people like her in the industry!

Br
Review №39

Bobby was very patient, helpful and quick! He made it very easy getting insurance on my vehicle, and I will definitely be recommending him! Thank you! :)

To
Review №40

Frank has been a pleasure to work with, he is very knowledgeable and is easy to communicate with. In the time that our company has worked with Frank he has demonstrated a high level of professionalism, strong work ethic, and willingness to assist in our ever changing needs. I highly recommend his services.

Je
Review №41

Selene was very helpful and professional and answer all the questions and concerns i have

Er
Review №42

Look no futher than right here If you need insurance. Erin and her staff are the absolute best! The whole team is incredibly responsive and isnt like other insurance agencies that take their sweet time to get a simple document processed. Erin not only got me a much lower rate on my commercial policy but she also fought tooth and nail to clear up an issue I had that affected my current policy. Any other place wouldve given up and send me else where but her patience with the issue was unreal and I am beyond appreciative!Lara is who I deal with when it comes to documents and she is super quick and always has a great attitude. Even if your having a bad day, her attitude easily makes the day a little brighter. If you read this far in believe me you have nothing to lose calling them and having them try to help you out . You wont regret it 😃

Li
Review №43

Ashley Rosemore is a true professional, handles business expediently and is so very helpful with issues that need attention. She and Frank Faldmo have always gone the extra mile for us and we will continue to use this business because of these individuals.

Si
Review №44

Andrew has provided me with outstanding customer service every time I’ve worked with him. He is not only polite and professional but he is also quick. He is patient with all of my questions. I’ve been able to count on him many times to provide me with the best insurance policies for semi-trucks. I will continue to work with Andrew and I recommend others do, too!

Je
Review №45

They where amazing and helped used very quickly.

Da
Review №46

Great costumer service and greattt prices !

Di
Review №47

Selene always goes above and beyond to help me. Some of the best customer service I’ve ever received. Keep up the great work

sa
Review №48

So I worked with Lisamarie all I can say is this girl is amazing she helped us with our new insurance renewal and she answers us when ever we call or text herShe explained everything abut out new insuranceI’ll definitely stay with her for next yearI truly recommend her u guys should work her she’s awesome I’ll give her 1000000 star

RS
Review №49

Kelli did all the job, she reached me out and literally have done everything and replied all of my questions. Their underwriter is financially stable and they had a great offer.

Jo
Review №50

Has been the best experience I have with insurance ,my agent Lorraine is Always helping me she’s so kind and nice and I’m very please working with this insurance company thank you

Ar
Review №51

They are very professional and answer any doubts or concerns in a very efficient manner. I’m glad I got recommended to this place, excellent service.

Ro
Review №52

The ting that I like the best about them is the fast responsiveness. Every time I needed something, I was always treated like I am the only customer. Very professional and friendly!

Ca
Review №53

Lisamarie Wright was very professional and quick when she was working on my quote, she made the process of getting insurance smooth, I highly recommend The Insurance store.

Cy
Review №54

Amazing Experience!! I definitely recommend this agency. Lorraine Davenport has provided top of the line service and addressed all our inquiries and questions in a timely fashion. Super professional, always there and super responsive! Very happy we have found this agency.

Ad
Review №55

I went to different insurance company but since I meet Keli and she introduce me about the bundle they offered me I’m shocked about how confortable for the price and she very responsive I think I’m stuck with them for right now

Mi
Review №56

They found us insurance and covered us when nobody else could (FOR A BETTER RATE THAN COMPREHENSIBLE). Their staff if amazing and hardworking, especially Kelli. Really saved us and our work for this upcoming year. A huge thank you to the entire team. I cant express how much it means to us to be covered this year and able to work. I would write more but it would look like a fake review so while I am still ahead, go with TIS when you need your insurance.

He
Review №57

Andrew really went above and beyond to get us the absolute best prize for our new commercial insurance, he was always on top of everything and worked very hard on our policy. Outstanding communication skills and excellent customer service, if I was his boss I would give him a raise. 😃

By
Review №58

Selene was excellent to work with. She helped us to get coverage quickly! We were in a bind with our policy expiring soon. She and her team made the process easy and stayed in contact with us every step of the way. I would definitely recommend them!

Ma
Review №59

After talking and trying different insurance companies and getting half answers and no call backs and the run around , I did not expect to receive this excellent experience from (TIS) THE INSURANCE STORE , hands down absolutely THE BEST!!! EXCELLENT CUSTOMER SERVICE !!! I have been looking for a place where they know their day in, day out business, and know it well, where they instill confidence by providing me with the rightu policies and take the time to explain what is being done, respectfully I might add. I had many questions and concerns and all was taken care of and all my questions were answered. I can say that the whole staff works together and that is a huge plus. With this level of service, I know I am staying here for the life of my business. To say I am happy with the results is an understatement. THANK YOU ( TIS) .

Ja
Review №60

She fast like flash. I really appreciate her.

Jo
Review №61

Kelli is great, she got me better rate even though I am still a new carrier barely a year old. You get feedback back quick if you request addition of cert holders, and theyll give you access so you can add cert holders for brokers 24/7

Re
Review №62

Not sure if there is ever the chance to give 10 stars but Erin and Codi from The Insurance Store deserve them! It’s nice to have an insurance agent that is quick to respond, assist with your needs and anticipate what’s needed next! We are new to the commercial insurance industry and they both walked us through with patience and guidance. If you need full service coverage, Erin, Codi and the rest of the team at The Insurance Store are all you need!

Ke
Review №63

Mrs. Lorraine was very helpful and professional. She made the experience and setup very easy

Si
Review №64

I have been doing business with this company for at least 15 years they are professional very friendly awesome customer service they make you feel like family I would highly recommend them to anyone that is looking for a company that put the customer needs first thank you to them all for their service

co
Review №65

Such an amazing and easy experience getting insured!! Erin was so helpful with the whole process, answered all my questions and explained everything so clearly. If you need insurance this is the place to go! Thank you again!

Da
Review №66

These guys know their business and do things at a paramount level platform. There simply is no better and they set the standard above everyone else. A tough act to follow!Dave Bell/Bell Construction

Ju
Review №67

Chelsea Brock was recommended to me by a coworker. I needed commercial truck insurance and Chelsea has been super helpful. She answered all of my questions and kept me updated regularly. Chelsea is very professional and I recommend her to anyone that is struggling to start their own business and has insurance needs. Let me tell you, It has not been easy and Chelsea made sure I was taken care of. Thank you Chelsea.

Al
Review №68

Friendly and personable. Listened to what I was looking for and even got me a rate cheaper then I anticipated!

Be
Review №69

Bill Reeder and Linda Deuel do an amazing job and provide quick service. Not to mention that they look out for their clients, their needs and their pocket books. I highly recommend The Insurance Store for all your business or personal needs. They will take great care of you.

Om
Review №70

The insurance store was great,helpful ,knowledgeable and professional.My agent Erin was able to find me the best rates .She was easy to talk to and answered every question. my experience was 👍👍👍.

Ni
Review №71

After going to about 3 agencies Erin and her team where able to get me a wonderful quote. Thank you so much Erin I highly suggest give her a call and she will give you the best quote in town..

Ro
Review №72

Lindsay is there every time I need her. She took care of my problem right away. She’s always been very helpful with any problem I’ve had. Thank you Lindsay!! I would keep making business with them.

HE
Review №73

One of the best an knowledgeable guys I had a pleasure working with, Andrew made it possible everything he promised made it happen with a very good quote saved me an my company a lot of money for the year thank you

Ge
Review №74

Codi and Erin are AMAZING! Always respond to emails in a timely manner and help me with any questions or concerns. They make everything easy for me. I recommend them to all my friends and family, 10/10!

Fr
Review №75

Im very satisfied with the service. Thanks

Ba
Review №76

Representative very helpful. Follow ups provided until situation resolved. Thanks for everything 👍🏽

Da
Review №77

Its always a pleasure talking with Codi. She answers all of my questions thoroughly and stays in communication with me throughout every renewal. I could not ask for better or friendlier help. Codi and Erin have been consistently excellent and help me out so much. Thank you Codi and Erin.

Zu
Review №78

Very good experience, great service and satisfactory prices include more protection items!

mi
Review №79

Selene was amazing and she made our renewal process flawless. She was helpful and patient and also responded very quickly on every email.I strongly recommend The Insurance Store.

Sa
Review №80

EXCELLENT customer service ! We have our commercial insure with Ins store and have excellent service. We were looking to find better coverage for our personal vehicles and Lisa Marie was extremely helpful. She gave us multiple options on car insurance to fit our needs and made the process so easy. We will be recommending Ins store to our friends family and colleagues.

Do
Review №81

Selene did outstanding work for me. I went from having a massive insurance renewal rate that would just about put me out of business and signing on with Selene and she got my rates dropped big time. Now with the rates she got me, my company can continue to move forward and build it as a family trucking company.

Ci
Review №82

Gloria was my agent, and she was extremely helpful and patient in explaining everything to me in detail. She was also very quick to respond back to me whenever I had a question. Thank you for all your help it’s truly appreciated.

Mi
Review №83

Very friendly and get things done in a timely manner! Definitely recommended!

Al
Review №84

Great personnel and very helpful people and kind courteous.

Al
Review №85

Wonderful insurance company and professional as it provides the best service, It contains all types of insurance..in addition to flexibility in dealing with customers, excellent service by Lisamarie, she helped me to get the best price on my auto and home insurance.. I definitely recommend TIS the Insurance Store!

Ta
Review №86

We needed an auto policy and The Insurance Store saved us hundreds of dollars! Their service was very quick, easy, and we had everything done in a timely manner. Thanks Lisamarie! We will definitely be using The Insurance Store for all of our needs.

jo
Review №87

Erin Whitney is very nice, helpful and professional. I’m very happy with her service. Every time I need a document or make any changes to my insurance she gets it done fast and effectively. I couldn’t be happier with her service, she is the best 👍🏼😃

Ge
Review №88

Great service!!! They work hard on getting you the best quote!!! Just got my commercial policy and they saved me lots!!! I really recommend the insurance store.

Je
Review №89

The Insurance Store has not only given me the best rates but they continually go above and beyond with customer service. Codi is great and has always done whatever she could to help me out. I strongly recommend this company to my family and friends.

Go
Review №90

Awesome service . I work with 2 Wonderful people in the store Gloria and Kelly they are the best. Highly recommend

Br
Review №91

LisaMarie & Ann provided the best customer service anyone could ask for. They not only helped with my husband’s trucking insurance they also helped with lowering my auto insurance tremendously with better coverage. Thank you so much

De
Review №92

I would just like to say Lisa Marie Wright is amazing. She was able to write two new policies for me and saved me a ton of money. She bundled my renters and car insurance together and I have never been happier!! She shopped for the best rates and made sure I had the best coverage for both my car and favorite shoes...Love her!! I would recommend her for any insurance coverage needed!!

ma
Review №93

You’ll appreciate working with Lisamarie. She was attentive, expedient and got me a really good insurance. I definitely recommend working with her.

Mi
Review №94

Nothing is better then dealing with a real person and having Frank Faldmo as our agent is the best. He responds to questions right away and treats you as if you are part of his own family.

Ch
Review №95

Excellent service very quick and no hassle.

lu
Review №96

Thank you Lisa was awesome services.

Ju
Review №97

Representative Gloria is very helpful and provides prompt replies.

Sa
Review №98

Kellie was very helpful, making it easier for us to decide what works best for us.

No
Review №99

Selene made our experience easy and flawless did everything while on the road , great service, Value and above all quick and professional assistance.

Jo
Review №100

Lorraine helped me sort out exactly what kind of coverage I would need and found me excellent discount for my policy! Definitely would recommend working with her for your insurance needs!

Information
32 Photos
100 Comments
5 Rating
  • Address:41811 Ivy St Ste B, Murrieta, CA 92562, United States
  • Site:https://www.tisteam.com/
  • Phone:+1 951-200-5655
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Motorcycle insurance agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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