I wish I could give ProFlo more than 5 stars because they truly deserve it. My family and I are super grateful to the entire team for their helpfulness, timeliness, responsiveness, and professionalism. Jamie Trammell is wonderful! He is very kind and trustworthy, genuinely cares for his customers, and goes out of his way for them. We are so thankful for all of his help throughout the whole process! When the team came to work, they were extremely clean, thorough, and efficient. If youre thinking about where to go for your HVAC needs, dont bother wasting your time looking anywhere else. The best customer service and the best at what they do!

To our valued customers. The comment listed below under the name Ron Hunter is not legitimate. Our company has no one by that name in our database. We take pride in our reviews on Yelp and Google and our customer service speaks for itself. Our competition leaves these negative comments to discourage you and we apologize on their behalf for their unprofessional behavior.

Great service experience for the price. I’m not sure how they operate on these small of margins. We had a miscommunication but was made right by them. They were able to disconnect, move, reconnect and fill my outdoor unit for a patio being poured for 1/4 the price of 2 other estimates. Good work! Will be using next time.

Jamie came out to the house and gave us a very thorough and investigative inspection to determine what we needed in the way of a HVAC unit for our house. He took his time and really looked at everything to know what would be the most cost effective and reliable unit to get. He made suggestions and recommendations that we appreciated. He did not try to upsell us and he was extremely professional. We had other companies come out, and every one of them tried to sell us a bigger unit than we needed. We look forward to working with Jamie and his crew.

Jesse was very personable, professional and knowledgeable. Theyre not just looking to upgrade you to a new unit. I highly recommend for service and repair.

Local family owned business that takes pride in their customer satisfaction. Their technician, Brian, who came out to check our A/C system was very friendly, yet professional. He was very knowledgeable and truly knew what he was doing. Very hands-on, trying to fix the problem rather than just writing a big ticket bill like most chains would!

From start to finish a truly professional company! Called at 8pm and had someone here within 15 mins. Was told by another company that my unit couldnt be fixed and would need to spend 14k for a new one! 600 bucks, a couple parts and two hours later and we are back in business! Mateo was our tech and he was AWESOME! The most friendly person and walked me through all steps as he worked on it! Recommend to all and I will be using again in my commercial real estate business and already referred them to multiple people!

Best of the best! Professional. On time. Great prices. I had a Nest Pro with a Heat Pump installed and Daniel provided excellent service and some training to ensure I could handle any minor issues that may come up. Highly recommended! ProFlo is my go to for HVAC and Plumbing from now on!

A company that takes customer satisfaction to heart. Texted Brian on a Saturday night that there was something wrong with the AC, he was out of town, but said he would take care of it. Monday morning before 8 am the scheduling department called to set up an appointment for noon the same Monday. Daniel the technician, called me at 10 am that he was ready to come over because he had finished his other calls. Daniel checked the system , thermostat codes and the unit. Explained in detail what had happened, everything was working great, and off to his next call all in under 30 minutes. A true professional that takes pride in his work. Thanks Daniel and the entire ProFlo staff.

The AC system ProFlo installed never worked properly. I had to pay another company to fix it.Why two stars, not one? Two reasons:I was initially impressed when the general manager, Jamie, bid on an ac installation. He was friendly, professional, and seemed very thorough. We went with ProFlo despite getting a lower bid.The new AC system could never keep the house consistently cool, but Jamie came back to the house several times in an attempt to fix the system. I thought he would stand by his work. The new condenser they installed failed after a few months, and Jamie had it replaced under warranty without question.Unfortunately, there were too many problems. Im not an HVAC professional, so Im sharing what I learned from two separate HVAC companies that examined the system Jamie installed:1) The system was poorly designed. The duct work was inadequate, with some ducting coming out of the AC coil instead of the plenum (Im told this is a bad idea). The AC coil did not match the condenser. (Im told this can cause unnecessary strain on the system, which might be why the condenser failed). The return register did not feed enough air into the system (a new return had to be installed). The system was installed vertically, despite insufficient space to put a correct vertical system, so this also impeded airflow (it should have been a horizontal system).2) The furnace needed to be replaced. Jamie initially told me the furnace *might* need to be replaced, but upon installation told me it was fine. Another HVAC technician inspected the furnace and identified rust and other obvious problems that Jamie should have spotted.Jamie finally sent who he described was his best tech to inspect our system, and that tech agreed that the system was poorly designed. The recommended fix was a redesigned AC system and new furnace, and Jamie proposed a price that was more than the cost of the initial system. (Why not just propose the job right the first time?!)I negotiated a lower price with Jamie and the company owner, but Jamie never sent me a complete proposal for the new work. Shortly afterwards, he stopped responding to my texts and emails and did not follow up as promised.

The integrity and quality of service is excellent! Highly recommend. Danny was extremely helpful and knowledgeable. Bravo!

My heater died and Proflo was able to come out the next day. The technician Mateo had it up and running in about an hour. He was very knowledgeable, quick and very courteous. I also thought that Proflo was reasonably priced. Ill definitely be calling on them again in the future.

I recently had a toilet installed along with replacing shower valve and they were on time and quick. It was a painless process with no hassale.Thank you!

With this review, I want to comment about the communications during our first phase (assessment, estimate, negotiation only).Bryan Todd responded promptly to my husband phone call regarding our 30 year furnace, then came in for the assessment and gave us good advise not to spend $600 to fix it which we absolutely agreed.Starting last summer, we already thought about to replace the whole system (AC & furnace); so we had some estimates but didnt get it done.After comparing all 3 estimates including one from the Costco business associate, we picked this company due to good price, prompt communications from Bryan and his office manager, Bryans patience to answer all my questions and concerns.The installation is set for this coming Monday. I will give you more updates.

Ive been using proflo for my business HVAC for a few years and they always did a great job. Fast forward to today when my dog decided to tear up our ac wires at our house right before we were having people over on a summer day. Called proflo and brian came out and within an hour had us up and running again.Great company and great customer service!

Just the best! Today was the second time that Ive had the pleasure doing business with ProFlo. Last year the installed a brand new air conditioning / heater unit and today they replace a 12-year old condenser. These guys are professional, courteous and do fantastic work. The quality of the items and the service is fantastic. Thank you to Isaac Palacios and crew today. I highly recommend!!

Called for an issue with my water heater, repair man showed up on time took one look he didnt even try to start it , he stated he couldnt help me however he would charge me $1,700 for a new heater ..Charged me $65 as a service fee for his gas and time.. it turned out to be a simple fix that someone with minimal plumbing knowledge should have noticed.

They were good people with very respectable personalities and did a very high quality job on the install and clean up . Very courteous and professional group of guys.we appreciate the quality job. Thanks Jamie ,also .Marcus and Brent .

We used this company to replace a 40 year old Heating and Air Conditioning unit. Josh and Jay were the technicians, the did an excellent job installing the new and removing the old system. They were clean, on time, kept me informed as they progressed, and cleaned up and hauled away all the old materials. I would highly recommend this company, they are very up front with there prices and extremely professional.

I had Jamie come out and give me a estimate, not only was he honest about my options but also blew out my other estimate by $1800!!! I had bobby and aldo install my system today and im beyond pleased. Have already reffered them to friends and family and plan on using them for my commercial buildings!

I have been in property management for over 12 years and have had my experience with multiple vendors. Since working with ProFlo for the past six months I can honestly say that my owners are in good hands. Jamie has been amazing handling all of my property management needs, from owners special requests and tenants availabilities. He keepsus updated with every account and when we have have questions he is more than willing to stop what he is doing to take his time to explain it to us. I have nothing but great things to say about Jamie and the rest of the team. Not only do they do HVAC but they also do Plumbing!I will continue to recommend them to anyone I know. Keep up the good work and all of us from California Realty Group Inc., we appreciate all your hard work!

Mateo was great and on time. Kudos to you for the booties sir!

I have family here from NJ and on their 2nd day here the temp was 98 degrees and we just found the whole AC unit had to be replaced with outside unit and restoration of the base it was sitting on needed repairs due to sheet rock and structure weakening from a leak in the old unit, so to make a long story short Proflo was able to get all the repairs done and install a new AC unit within 1 day there was a team of 3-4 techs here and I really wanted to thank Jamie, Aldo, and Jake for their professional work and quick response time. I recommend them to anyone who is having issues with AC, especially this time of year. Great Work! My family is happy and we can all be comfortable for remainder of their visit and years to come!

Jamie Trammell, Jay, Isaac, and Marcus were professional in all aspects. They were on time, courteous, careful not to damage walls, floors etc. and completed the installation of my new carrier air conditioner and furnace plus new ducting on time. My house has never had a good flow of air in it until now! Thank you Proflow

Had Jamie out to my house for a free estimate today and couldn’t be happier with his professionalism, he was very personable. His quote was 1500 less then another local carrier dealer and I went ahead with proflo for my install next week I will update once the job is complete. Thanks Jamie

I had 2 companies give me a diagnosis and estimate on my airconditioner problem. The first company could not tell me for sure what the problem was. ProFlo was the second company. They told me exactly what was wrong, within 10 minutes. Bobby came out the next day with the part they had to order, and my airconditioner was working 15 minutes later. He was very friendly and professional. Thank you Bobby for a job well done. I would definitely recommend ProFlo.

Excellent service provided by this company. I was able to call in, they helped trouble shoot the potential issue over the phone, and when they arrived, they immediately got to work and had the unit back up and running very quickly. Incredibly friendly and knowledgeable, as well as very professional.

Outstanding! I am very pleased with the install that proflo did at my house. Flawless, from the girls in the office to the technicians that did the work I am blown away. Superb customer service! Keep up the great work proflo!

Proflow saves the day! Our a/c unit stopped working on one of the hottest days. Spoke to Bryan, pretty sure he was the owner. He sent one of his guys to take a look at it. Initially the wife and I thought it was going to cost an arm and a leg to get it going and with a newborn in the house we would of had no choice but to sacrifice the limbs needed to fix it. Not sure the gentlemans name who came but he was super professional, not only friendly but he took a lot of pride in what he does, really stood out amongst other cronies weve had service from.Ultimately we had a coil issue, fortunately for us he had the part in his van in 1 hour later we were back to our normal cool house. Words cant describe the pleasure and joy it was to work with such a professional establishment. From my family to yours, we thank you!

The technician Bill when above and beyond to fix an issue with our Tankless water heater very awesome service !

Ryan McGee was my plumber from proflo plumbing! He was amazing, he was on time and ready. He explained everything in great detail, and let me know exactly what I was paying for!!! Amazing guy loved my service!!!

We had an emergency plumbing situation at our new home! We called immidetaly they came out with smiles on there face. There price was almost half of other local companies. I highly recommend Pro Flo and tgere team! Thanks again guys!

Proflo had amazing service they came right on time and and gotnevrything finished as soon as possible

Proflos plumber ryan was at my house in no time, he was very professional and made sure I was happy before he left would definitely come back

Horrible service