They were awesome. Dropped it off late in the day and they still looked at it. They had a guess based on our description and that was the problem.Had it fixed by the next morning. Very professional.
I went in for a minor maintenance issue toward closing, and they had my Macbook cleaned up and back to me before lunch the next morning. They were very helpful and had great customer service. I would definitely recommend anyone to go there for computer issues!
My first experience with Fox Ridge was awesome! Fast and professional. I had my laptop back the next day running smoothly.
Very professional. Quick response. Fixed my Windows issue and had me up and running the next morning. Obviously hardware issues requiring parts will take longer.These guys are for real. NOT a store front staffed with amateur hackers commonly seen in this industry.
I brought in a 2nd generation iPod that needed a replacement battery. Not something they typically see or repair, but they were able to find a replacement battery. Turn around time was faster than predicted and the price was lower! Very professional. I would highly recommend them.
I am very happy with Fox Ridge Computers. I sent them an email and they got back to me quickly, and were very friendly. I was worried that if something besides the original problem were wrong the laptop may still not work, and they assured me that I wouldnt need to worry about that. They made sure it was working before calling me. The result is great, and they gave me a student discount I didnt even know I could get! They will be the first and only ones I call if I need help in the future.
I needed a repair and upgrade to laptop, and they gave a no-presure quote with assurances, that if they were not able to do either, there would be no charge. Excellent and timely work. Will be a return customer when future needs arise.
I was having issues with my computer not updating and shutting down. They evaluated it quickly, fixed the problem and had it back to me within 2 days! I highly recommend Fox Ridge!
The technicians were very knowledgeable and staff very courteous!East to access as well. They also answer phone calls!
GREAT SERVICE AND GREAT KNOWLEDGE WHEN I HAD PROBLEMS WITH MY COMPUTER. VERY PROMPT ALSO. I HIGHLY RECOMMEND THEM LAVERNE HOLT
Fox Ridge was able to get my laptop working faster. Too many unnecessary programs were making it run slow. Great job!
Fox Ridge was able to restore my phone back to functioning status. I was very pleased with the service and the quality of the parts they used.
Loved how knowledgeable they were and decent prices!
I have and old Dell Inspiron laptop I dearly love but all the updates we were experiencing finely got to it and crashed and killed the hard drive. I was referred to Fox Ridge by an old friend and they replaced my hard drive and operating system very quickly at a very good price.They are a very friendly group and do good work at a reasonable price. Look them up on north Forth but they told they will be moving the next week or two to a location on South Forth Street. Look them up. Good folks to work with at good prices.
Fox Ridge Computers was recommended to me by a friend for replacing a back cover to an Apple Iphone I had dropped and broken. The service was exceptional with a family personal touch. Noah and Effie and Mike were all excellent to work with and the repairs were much appreciated and professional. Certainly, the Fox family cares about their friends/customers and it shows. Best to them. David
I will definitely return if we need assistance with my son’s computer. Not only did they fix the computer but they showed my son what he did incorrectly and how to fix the issue.
I was searching on the internet for a tech to clean and service my PC. I usually look at the reviews to make my decision. Well, the reviews spoke for themselves.The folks at Fox Ridge Computers didnt disappoint me. The staff and Noah did a wonderful job for me for a reasonable price. Thanks! I would highly recommend them for any kind of computer repair. If I should have need for that service, you can bet I will take it back to Fox Ridge.
Fox Ridge Computers was fast and professional. They were very accommodating and helped me get my phone back up and running after they replaced the battery for my IPhone. Glad to know theres a local place in Murray that offers this service. Thank you Noah and the crew at Fox Ridge Computers!
I had a laptop that was running very slow, and I needed it fixed quickly. They got it back to me before the day I told them I needed it by, and it is running better than it did when new! Very pleased with Fox Ridge Computers!
(Murrays Fox Ridge Computers). I am not here to bash on the business but rather to warn any other potential customers/clients who may end up having a similar experience. I will not name anyone (for obvious reasons) so I will refer to the one who assisted me as X. I went Fox Ridge because my recently Custom Built PC didnt have any display and they said they could help. I sent a request through their website but didnt get a timely reply so I called them instead (first red flag). When I called I knew and told them what was wrong (my motherboard needed a BIOS Update to be compatible with my CPU) as did my research and consulted with experienced PC builders. This is fairly simple fix but I dont have the tools (a compatible CPU to complete the update) or experience. I went on Wednesday (9/3) around 1PM to take them my PC, but the person who assisted me wasnt the same as the one on the phone, it was X. So I had to explain to X the situation again but I particuarly remember stating I am 99% sure that the motherboard needs a BIOS update to be compatible with the CPU. Anyways, he seemed to dismiss what I had said and just said that we will look at it and I will call you later today with an update or something similar. I waited all day but nothing (second red flag). I figured he just got busy or something so I waited patiently the next day. Nothing the whole day, I looked my ticket on their website consistently during all of this and it said created on 3/3, last update 3/3 (third red flag). On Friday at around 11 am, I decided to call just to ask for update or an explanation on why he hadnt called me like he said would. Expecting the woman from Wednesday, I suprisingly heard X answer so I explained why I called, my concern etc. He made a bunch of different excuses (recently arrived laptop parts, blah blah). I said I understood but I was just wondering when I could have an actual update. He said I have a pc up right now, yours is next. I will call you when I get to it. I thought to myself he is probably lying (just saying something to get me off the phone), but I gave him the benefit of the doubt. They are closed on the weekend so I figured he would get to mine on that Friday, Monday, or at the latest Tuesday and I would have an update. Keep in mind that even though its quite a simple fix, I didnt expect back instantly and in fact I just wanted an update. I waited patiently all of those days (didnt contact them hastling them for an update on the situation or on my PC). Today (Wednesday, 3/10), I was frustrated with lack of communication so I called them again at around 11. Again X answered, I told who I was and asked for an update, and explaination why he hadnt called me yet. He made a bunch of excuses again (which I will not pretend to have been listening to), but he said I have yours up right now I tried all the cords and different graphic cards but still have no display. Why is he trying that when I already told him what was wrong with it? Maybe he wants to make sure I am right before he does anything about it. Again, he said he would call later today with an update, which I didnt believe but I respectfully said perfect, my goodbyes and hung up. At around 3pm, he calls me and tells me what he said before, and saying that he cant get any display, etc. I interrupted him and explained to him again that the motherboard needs a BIOS update to be compatible with my CPU so it wont show any display until its updated. He tried to argue that it should show at least the BIOS, but I told him not even the BIOS would show up until the motherboard was updated with a different compatible CPU. Again sort of dismissive of what I was arguing, he stated that they didnt have any compatible CPU just laying around but could order one put it together for me or I could pick it up. I was astonished that not only did it take a week for him to even tell anything about my PC but he told what I told him the first day. Why tell me you can do it for me if you couldnt the whole time? Waste of time!
I brought my PC to this place as a complete disaster. Noah helped me fixed my issue and went above and beyond what I asked. Noah pays attention to detail and his work shows it. Very professional service and friendly. I would recommend this store to anyone with computer issues. Thanks again Noah!
Ive taken 5 devices to Fox Ridge Computers and they have always been very quick, helpful, and upfront about their pricing. I took my phone to them recently with a broken screen and it was the first time they didnt have it in stock but they got it in the beginning of the next week and very quickly fixed it up.Front of office worker was very friendly and helpful.Thanks for your help! I highly recommend this place.
When I took my computer in it was totally useless. I could not print, play a game or create a document. Fox Ridge worked a miracle. The computer works as well as the day i bought it. I would highly recommend this company for any computer needs you have.
I have used fox ridge twice in just a few weeksStaff is kind and patientService was excellentVery professionalVery cost affordableWill use this company for our phone/computer needs in the future
They were excellent to deal with and fixed my computer quickley. I am old and dont know much about setting up so I went back this morning and got some help which I appreciate very much. Hope I dont need them anymore but if anything happens to my computer you bet I know where to go . Thanks again
Fast, professional service by all of the excellent technicians at Fox Ridge Computers! Thank you!
Everyone at Fox Ridge was very helpful and friendly. They were professional, competent and got the job done in a timely manner. I will go back there if I need further assistance.
Analyzed and fixed our very slow computer at a very reasonable price. Wonderful to have Fox Ridge Computers in Murray!
Smashed my Iphone screen and was leaving town for a trip. Had it back up and running with a new screen by the end of the day! Reasonable price, professional service and local.
The service is top-notch, thoroughly professional, and reasonably priced. You simply cannot go wrong with Noah at Fox Ridge!
Today was the second time I have used their services. Just like the first time, they were super friendly & professional and quick to diagnose and fix the problem. I will never go anywhere else. I highly recommend them!
Great place! All the staff are friendly, and the prices are SO reasonable! Noah repaired my computer quickly, and went the extra mile to make sure it was done correctly! I wont go anywhere else if I have another problem! Thank you!
Absolutely fantastic service. Needed some fixes on the screen frame of a HP laptop I had and was able to diagnose and give me a quote on repairs FOR FREE. I ended up just deciding on buying a new laptop due to costs and Noah even helped me find a more reliable laptop. I’m definitely coming here again.
Fox Ridge provided prompt, professional service at a reasonable price. I highly recommend their services!
Highly recommend Fox Ridge, after an update to Outlook recently, suddenly began receiving duplicate emails in Outlook, Noah at Fox Ridge fixed the problem carefully on our Mac. Very Professional company and their team is extremely knowledgeable. Happy to know we have access to expertise like this in Murray.
The whole staff was friendly and helpful! I only went to them because of customer reviews, so I am posting my own. They were very straightforward and honest about the problems with my computer. They worked to get it repaired and back to me as quickly as possible. I will return if I ever need tech repairs!
Fantastic!! Noah was wonderful, professional, easy to work with!! The entire staff so helpful! Highly recommend!
Noah did an awesome job with my phone. Only tech place il use from now on.
Both Noah and Mike work on my PC, both went above and beyond to repair my PC, Im very happy with the work they done and I highly recommed Fox Ridge Computers.
Good, high quality repair. My hard drive which contained all my archive files gave up the ghost. I first took it to the geek squad at Best Buy. They told me the disk was totally blank and that they couldnt touch it without an upfront payment of thousands to their data recovery shop in Lexington. Then, a friend recommended Fox Ridge in Murray. They were able to read the disk using some Linux software by the end of the day! Recovery took a couple more days because they were in the middle of relocating their shop.And they only charge $99 for recovery of a failed drive! So, compared to the Geek Squad, Fox Ridge saved me thousands of dollars and their work was quick and error free.In the future, anytime I need computer work, Fox Ridge is my go to place.Orville Cypret
Quick service. Very satisfied! I had the battery replaced in my iPhone after my phone had stopped holding a charge. It was like new again with the fresh battery! I highly recommend Fox Ridge Computers.
I have used them for several things phone battery, broken screen and a couple other phone issues but most recently they did a transfer from an old computer to a new one. Everything works great and they are fantastic to work with!!! I absolutely recommend Fox-Ridge or Dev-Source!!!
Had issues with my Mac and was immediately relieved to find them professionally handling it. Labeled everything for accuracy and the next day had my laptop back and running smoothly.
Excellent customer service! Needed a hard drive transfer and it was taken care of promptly. Recommend them for any computer needs!
I had an external hard drive fail and Noah was able to recover over 2TB of data for a terrific price. Additionally, the other staff members were very courteous and friendly.
Fox Ridge did a great job repairing my computer. They were courteous, prompt, and went out of their way to be helpful.
Great experience. Helped debug two computers and got them running faster.
Even I, the Tech King, can use some assistance every now and again. Thanks to the folks out at FoxRidge for getting me squared away with a new screen protector for my most prized possession! Great price, fast turn around, and friendly people!
Great people who take your concerns and check them out immediately. Will ask for their help if needed in the future.
So glad there’s a place like Fox Ridge to take my cell phone or tablet or even my computer if something needs fixing. Needed a screen protector for my new iPhone & tablet. HATE trying to get those done right myself! They had to order one for my phone cause it was so new but didn’t take long. Put it on & I was out in minutes. Same with my tablet. Good deal!
Dropped off phone & had it fixed within the hour
I had problems transferring data to a new computer and they did the transfer while I waited. If you have computer problems this is the place to go. They are very friendly and know their business. I highly recommend them!
Noah and all the people at Fox Ridge are awesome! Their customer service is second to none! Wouldnt trust anyone else to fix my phone!
Very friendly staff, when told that I was not computer savvy they were patient and understanding and didnt turn their nose up at me so I would definitely trust them with any computer problem. Thanks guys.
Great service and friendly staff.
Great spot.Noah was friendly,professional, and honest with good advice.
Noah did an excellent job fixing the screen on my iPhone X. Great company to deal with and excellent customer service.
Professional
Great people to work with.
Very fast friendly service!
Really fast friendly Service
Fast courteous service.
Nobody better at computer repair.