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Mobil 1 Lube Express
1438 Memorial Blvd, Murfreesboro, TN 37129, United States
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Review №1

The good: fast professional oil change. The tech was friendly and efficient. I was able to wait in my car.The bad: no fluid or tire checksThe ugly: almost $100. High quality full synthetic oil, but that still seems really high.Bottom line: ok if you are in a rush and can’t get to your usual car place that will do this for 1/2 or 1/3 the price.

Da
Review №2

The tech was nice but that’s the only positive thing I have to say about this business.It’s run down, dirty, and the service is terrible. The tech dropped oil and that’s it. The filter wasn’t changed, the other fluids weren’t topped off, nothing else was checked period! I sat in my truck and watched it happen. I’ll be moving on somewhere else to get my truck serviced. New customers reading this, find another place to get your oil changed.

Co
Review №3

Wow... after being a loyal customer for years to this location, I will NEVER be coming back.Charged me almost $100 for the oil change but did not even bother to do the inspection like they always have. Did not top off any other fluids, did not check my cabin filter,and did not even check my tire pressure and add as needed. EVEN WITH THE LIGHT ON IN THE CAR AND I LEFT IT RUNNING FOR YOU. I am almost afraid you all did not even bother to do the oil change correctly...did you actually dump the old oil and change my filter? Because it is VERY hard to believe... NEVER RECOMMENDING TO ANYONE

Jo
Review №4

The service was fast, friendly and efficient. The service tech was knowledgeable and helpful

Do
Review №5

I love the guys here. I always give them a hard time and there always up for a laugh. 😁

Su
Review №6

Very nice & excellent customer service! Will use them again!

Jo
Review №7

Use to work here back in the day and sad to say really sad how it is now. Service slow. 4 bays and only 2 used. No one in uniform. And quality not the best. No saftey checks after service of the car. Price is really bad but wont count it against them with the hard times. That said one thing ill point out is the poor comunication with customers on what they are having done. Will i come back more then likely no.

Ri
Review №8

Waited for 10 mins behind 1 car being serviced. No one came out to speak to me. It was an hour before closing but I would have thought the guy would have ackowledged me. Looked like there were only 2 guys working anyway.

Ki
Review №9

I have never gotten such terrific service before! I felt like everything was thoroughly checked by the wonderful, knowledgeable staff. Very reasonably priced. Fast too.

J
Review №10

Fast, friendly service! Would definitely recommend and definitely go back.

Ti
Review №11

These guys are fast and friendly. Just make sure you let them know up front exactly what you want done. By telling them up front they dont spend time checking your air filter, cabin filter, etc.

ja
Review №12

I went in today for an oil change and was very happy with the service, professionalism and quality and cleanliness of the facilities . They explained to me in detail every step and quickly completed my service with confidence. I will be back and recommend all I can.Thanks!

Sh
Review №13

This facility has had great people and great service. Unfortunately, the owner and general manager only care about numbers not quality. They have let some very good people go for some very petty reasons. Just because you have the right to fire in this state, does not mean its the right thing to do. Store management and leadership are constantly going above and beyond to ensure customers do not notice the holes in their leadership.

De
Review №14

Very professional & friendly. Knew what kind of oil thats right for whatever vehicle, no BS.

Te
Review №15

My son took his truck in to have oil changed. Immediately were attended to, asked a few questions and Gave us some options, my son uses full synthetic in his Avalanche and he states prices were fair except for the extra $10 for the oil filter. Besides that ,they were very friendly and knowledgeable. Even showed us the oil before and after the change, definitely will be back

Ni
Review №16

This place is fantastic. They are convenient, and they do the job correct. I drive about 2500-3000 miles a MONTH, and they take care. Come here if you need an oil change for a solid price. Thanks guys!

Ro
Review №17

Theo was the one who serviced my vehicle. I didnt have to wait more than a second when I pulled into the back to be directed on what to do. He greeted me with a smile and immediately asked what he could do and explained what options were available. The whole process took no longer than 15 minutes, and he told me every single thing that was done to the car. The price at the end was exactly as told at the start, no hidden or added on fees.Chris was another mechanic on at that time, and he was also very friendly!Jennifer handled the check out and she was helpful and delightful.Awesome experience!

da
Review №18

I have been coming to this location for several years now and from the first day have always received the highest level of service and courtesy. I drive a Jeep Wrangler MW3 Edition that gets the full synthetic treatment.Thank you guys for a great experience every time I roll in.

Br
Review №19

I just left this place and felt they deserved a review. Staff was very friendly and very informative of every step of the all change process. Of course they offered to do additional services, as they should. The pricing was very reasonable, but most importantly the professional attitude And politeness of the staff is what would bring me back here. I’m not from this area, but if I were, I would always utilize them. Great experience !

St
Review №20

I just recieved EXCELLENT service here. Im from out of town and needed an oil change. I interacted with 3 different employees, all of whom were very professional and polite. They alerted me to the possibility of a leak under the hood, asked questions, and provided education on the maintenance of my vehicle. Totally impressed!

Jo
Review №21

I would like to say thank you to all our clients. you are keeping all of us employed here at Mobil 1. Sometimes we can make mistakes but we always want to make your experience better. There has been some price changes some services for the better others are just to cover some cost of the product. I can assure you that we shop weekly and compare with other service centers to be competitive. We pride ourselves on customer service. We want you happy and the feeling that you can always call or drop by and see if we can help in any way. We want you business! Mention this google review and receive $10.00 off. Thank you and God bless.

Fr
Review №22

Fast and friendly honest service I’ll definitely be coming back. Special K was funny,polite, and informative about what my vehicle needs. The office manger Jeniffer was very nice and polite. Great experience all around 5 star service!!!

To
Review №23

This place is amazing! They were able to get me in and out within an hour. They showed me the dipstick before the changed my oil, then after. They told me about my filter and my coolant fluid. They have no pressure in making the decisions, but told me it would be a good idea to flush the coolant system. They were very honest and friendly. I will definitely be going back!

ro
Review №24

If I come to youre establishment at this time and youre techs are not in masks wearing gloves for the protection of youre customers I will not use youre service.

An
Review №25

Just had my first experience with this place. I was immediately greeted by friendly faces and it was a smooth and quick process. Granted, there was only one other car. Nonetheless, they did a great job. Everyone was very kind and polite. Would definitely recommend this place for those who use mobile 1 oil.

St
Review №26

The fastest oil change Ive ever had done. Very reasonable prices. Very friendly and polite staff. Would go again

JA
Review №27

From the time I pulled into the line for an oil change until I pulled out every person,(4), was thoughtful, well spoken, made sure I understood my options, and was friendly. The service was so quick I had no time to return the emails I had planned to.The marquis out front said your car is our passion on the day I showed up and I truly believe it. This group of people arent just working a job, they are doing a great job of providing service and providing the best of thing ever: a smile on my face when I leave.If only you were in my hometown.

Ar
Review №28

I started taking my cars to this establishment since March 2015. Always had a great experience and the prices were reasonable.Today I took two cars for Oil and Filter Change, and all of a sudden got hit with a Premium Oil Filter charge of $8.99 for my SUV and $4.99 for my sedan. Doesnt a Full Service Oil and Filter change supposed to include the filter??? After all, you are already paying $36.99 for full service.When I inquire why the premium filter charge, I was told that it was a non-common filter for the SUV, first time I hear this since owning the SUV since 2009.I then asked why the $4.99 filter charge on my Sedan, and was told that its been always like that and the previous times (3) I was charged incorrectly.So basically they quietly increased the prices without being up front about it. Which truly bothers me. Honesty should be a core value on a business...Ill be taking my business (3 cars) somewhere else.

El
Review №29

Wonderful experience! These guys know what they are doing and deliver exceptional customer service at all times. They go above and beyond for you and your vehicle. Front desk customer service is warm, friendly, and welcoming. Definitely my go to for auto care and maintenance.

Mi
Review №30

Good people. Fast, friendly service with standard pricing.

Pr
Review №31

Ive been using this Mobil location for several years now. I am a car enthusiast and drive high end stuff. They have always been more than fair and I trust the husband / wife team that manages this location. When your oil changes are routinely $150-$200 per car it nice to see the same faces, and know your car is in good hands.I had one -- very minor issue a few years ago, it was resolved without question.This is not a shop that constantly attempts to up sell or overcharge you for filters, etc. When Ive needed extra coolant or a new air filter -- its always discussed before hand and charges are clearly disclosed.When it comes to routine service, you get what you pay for. Whether you drive a honda civic or high end european car -- this store will take care of you.I see some reviews about price changes -- thats part of life, oil prices fluctuate. I save about 50% over dealer oil change prices -- every time.

Na
Review №32

The best experience Mr. theo is an excellent mechanic!👍

Mr
Review №33

Didnt put the fluids I asked them to refill in. And if they did they put it in the wrong tank. In that case of my truck tears up you will be paying for it... Dont go to these guys they cant follow simple directions.

Ca
Review №34

The first time I had been was for an oil change. The people working were great. They recommended items but werent pushy for me to buy. I will be back for my next oil change!

Re
Review №35

Mike was very friendly and service was fast and awesome.

To
Review №36

This place is awesome, I had never been there before and Im one of those guys who change my own oil except when its cold outside but the price of this place and the speed of the service makes me want to just let them do it from now on.

CO
Review №37

JT and company are honest hard-working men. I had a cooling system issue so I came in for a coolant flush. They showed and thoroughly explained what was wrong with my cooling system for no charge. It was like receiving a free diagnostic. I highly suggest seeing these guys to keep your car running at optimum.

Ki
Review №38

Great people. Great service. Honest. They will physically show and explain what your car needs.

Ro
Review №39

Wow, i was so happy with the customer service and quick job they did. The owner is very knowledgeable of vehicles and very funny. I recommend it!!!

An
Review №40

Awesome Awesome love the guys. Always friendly and they know cars.

ke
Review №41

Good and fast , really like this service.

bo
Review №42

No one that worked there was wearing a mask

Pa
Review №43

Only place I go for an oil change.. Treat you like family.. Always remembers me...

Kr
Review №44

Wonderful customer service. Quick and extremely professional. Will be my go to for now on.

Ja
Review №45

Reasonable price, fast friendly service, and no BS. I cross the country for work. The folks here make it easy!

Mi
Review №46

Great place. Use them all the time for my personal and company use. very polite and professional.

Me
Review №47

I absolutely love this place. When we moved to Murfreesboro a couple years ago we found this place. Everybody has been so friendly! When I pull up they even know who I am. Ive never had a problem. We originally went to another oil place and they didnt screw my oil on and all my oil leaked out. :(If you are looking for a great place you have found it! I wish I knew everybodys name but I dont. :(Thank you!

Ro
Review №48

Just had my first experience, great people! Very impressed with customer service.

Be
Review №49

Extremely friendly and helpful. Explain any added maintenance items they might address.

M
Review №50

They were so amazing very efficient very quick told me exactly what I need and nothing more I dropped off my car ask for a full service went shopping got back they were done definitely coming back

Jo
Review №51

So friendly and nice. Reasonable prices and awesome discounts!!!

sa
Review №52

Always do a Great job! And they actually change your oil instead of saying they did and didnt . they are fast and great customer service

Au
Review №53

Quick & friendly service. Would definitely recommend for a quick & easy oil change!

To
Review №54

Very quick and knowledgeable

Da
Review №55

Very friendly, knowledgeable staff. Reasonable pricing and fast service.

Sc
Review №56

They are very helpful and professional. I highly recommend coming here if you are looking for a quick oil change.

Mi
Review №57

Have gone here for 14 years, never a problem. Ask for Special K, hes the expert.

Je
Review №58

Good customer service

Ja
Review №59

Extremely professional and friendly very happy with my experience will be back

Sa
Review №60

Great and quick service

Je
Review №61

Very fast and friendly

Mo
Review №62

Friendly people, fast oil change. Told me what I needed and didnt need. Will be back!

Br
Review №63

Fast and great service! Wonderful experience!

Ma
Review №64

Excellent service and very friendly workers! I will keep coming back!

an
Review №65

Very nice place to get your oil change for synthetic oil

Am
Review №66

Very pleasant, professional, courtesy given, efficient. And womens day is on Tuesdays! $5 off oil change!

Jo
Review №67

Was greeted with thank you for your business nice friendly staff, great service!!! Will be going here from now on.

Da
Review №68

Under new ownership but still the best place to get an oil change. Mobil 1 !

Ma
Review №69

Friendly customer service.

er
Review №70

Im a little biest becouse i work here

Ja
Review №71

Fast. Friendly. Fun.

Je
Review №72

Fast but a bit pricey for an oil and filter change.

Ke
Review №73

The woman at register was hateful to another employee in front of customers poor service DONT GO TO THIS STORE!! Had better service at south church street store.

Ed
Review №74

Fast friendly good prices

Mi
Review №75

My experience felt more like a NASCAR pit-stop, than an oil change for my SUV.After, I was directed into the bay a lady came to my window and just said, full service? To which I replied, no, just an oil change. She then, disappeared and was not seen until she gave me the bill. Which was confusing to me because I wasnt asked what type of oil I would like, or shown the oil on the dipstick after the new oil had been added, nothing was shown nor ran by me. So, I asked what type of oil was put into my SUV? I was told it was whatever was on the cap, so I asked if i could have full synthetic (which is what Ive used for 3+ years now). After, I said that it seemed like I had just broken the news to her that her house had caught on fire and all 23 of her cats had died.From the moment I declined the FULL SERVICE oil change, I was treated like I didnt matter. It felt like I didnt have a choice to what was put into my SUV.I will never go back to this place and I will never tell anyone else to go here either.

Is
Review №76

Great service. Friendly. Helpful.

To
Review №77

Very polite and professional

Ch
Review №78

Fast friendly and excellent service!

Fr
Review №79

$120 to do an oil change! LMFAO!!!

Da
Review №80

To pricey

Je
Review №81

Great service.

It
Review №82

Excellent customer service

Ch
Review №83

Great customer service!!

Au
Review №84

Always treat me right.

Vi
Review №85

The only place i get my oil change

Ly
Review №86

Always friendly staff

Ro
Review №87

Excellent service!

Lo
Review №88

Way too expensive and slow.

De
Review №89

Terrible

Br
Review №90

Very friendly

Gi
Review №91

Very efficient work and very friendly employees

Information
15 Photos
91 Comments
4.6 Rating
  • Address:1438 Memorial Blvd, Murfreesboro, TN 37129, United States
  • Site:http://www.mobiloil.com/USA-English/MotorOil/Car_Care/Mobil_1_Lube_Express.aspx
  • Phone:+1 615-893-2261
Categories
  • Oil change service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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