Thank you for your quick and true service I am a permanent client.

This place does not know about customer service. Do not go to them under any circumstances. I do not understand how they are still in business. I have had to call them over the span of a few months because a tax return I filed with them. There voicemail is always full and they never pick up. Once I finally got ahold of them the lady on the line was rude to me and treated me like I was stupid. If you can file with turbotax for free or go to any other tax place because this place place does not know how to run a business.

She is great would recommend her great person very helpful

She did not give me any paperwork to show my last tax payer and the IRS is coming after me because this lady did not file my taxes right and I am going sue her soon. Now for 2years the IRS thinks I am fraud. This lady is not the right person to go to. She took my money that I file taxes with and she never gave me a receipt. Watch out for these fake tax payers please.

Professional, perfect, wonderful, easy process, BIG RETURNS possible, nice polite atmosphere, and I can go on and on. My husband and I have been to many Tax Services and this place is the BEST. Thank you for taking care of us for the last ten years and now taking care of my sons and their families. We appreciate your business.

I have been going to Debbie at Kleitzs since I first started filing taxes as a teen about 12 years ago. My mom uses them too. For the most part, I never had an issue until the last 3 years. Debbie put the wrong address on my husbands (then boyfriend) taxes 3 years ago which held his taxes up until June after filing around Feb.Then 2 years ago against my husbands advice we went back to Debbie as I figured Id been dealing with them for years & never had a problem. That was the first time we could file joint as we are now married. I initially asked for a comparison: joint vs separate as I was unsure of my husbands financial situation & was advised to file join. So, we did only to have the IRS try to take both of our taxes due to student loans. When I asked Debbie about it again, she said I was supposed to file an injured spouse form with my taxes. HOW WOULD I HAVE KNOWN THAT if it wasnt told to me when I initially asked. After filing the form, I didnt get my part of our taxes last year until about April/May.Finally, this year when we filed, all seemed okay. I recently needed a copy of my 2019 forms so that we could see what steps we need to take to buy a home but I couldnt get my forms online as the site wasnt working. I reached out to Debbie who then told me that I hadnt gotten paid my taxes in the last few years. I corrected her & advised I had & was just waiting for them for this year. After a few exchanges via email, she later told me that she was never paid for 2018 due to the injured spouse filing & the money being sent directly to me and asked if I wanted to pay via cc or debit. I explained that I didnt understand how she wasnt paid for 2018 when shes always gotten her cut before my money was released to me. I also didnt understand why this wasnt mentioned when I filed this year for 2019. She then explained (unbeknownst to us) that she put on our taxes to pay the fees for both years so that she would get paid once our money was released. We still have yet to get our taxes back due to everything closing for COVID and I explained that while I would be more than willing to make sure she got her money, I didnt understand why I was being asked to pay before she gave me a copy of my forms when she just said she put on our taxes to have both years fees taken out. Its like I would be paying her an extra time! She then became very rude, speaking over me & going back & forward. She asked what I needed the forms for & I told her (though I didnt have to) & she rudely stated youre trying to buy a house but cant pay me my money! I explained that we werent actually purchasing a home yet, as we are just inquiring about the steps needed to get one & are also looking into a downpayment assistance program. She then kept saying well I have bills to pay too & its like you dont care that I havent been paid in the last two years. I explained that I already said I would ensure she got her money but I havent gotten my taxes back yet, had just spent almost $3K to get a few things off my credit report & that the fact that she wasnt paid for 2018 had just been brought to my attention & never once mentioned when I filed my taxes WITH HER for 2019. Ive never had to pay her directly so again....HOW WOULD I HAVE KNOWN she didnt get her money!? I just didnt have the money at that moment. Tired of going back & forward, I told her that I didnt appreciate the way she was treating me, being rude, talking over me & holding my papers hostage until I paid her as if it was my fault so I wouldnt be coming back to her again. She then told me I dont care if you never come back to me again b/c I feel like youre a stickler! I never once called her a name or was disrespectful! She then said a few more things & hung up on me! - a loyal customer whos been coming to her for more than a decade even when my husband didnt want to use her anymore! NEVER AGAIN! Debbies great until you have an issue! Ive seen other reviews saying the same but never believed it until now! My advice - FIND SOMEONE ELSE! I will be!

Really helpful and professional ladys .. I did my taxes for the first time and love it.I told my whole family Morales and Diaz they come too they love it.. thanks Kleitz taxs 👍

I have been doing my taxes with Debbie for over 30 years I love this lady she the best I would not go anywhere else thanks Debbie

Debbie is extremely rude! Was talking to over the phone and she hung up on me. Worst experience extremely dissatisfied! Save your money and time don’t go to her!

Fix your phone. Rude.

There great Christian woman ....

Have done my taxes for years here and super easy 🙌🙏