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Veronicas Insurance Moreno Valley
24992 Alessandro Blvd STE N, Moreno Valley, CA 92553, United States
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Mi
Review №1

100% recommend make sure you talk to Camila. She really cares about her clients and makes sure they’re getting great deals the company has to offer. She gave me multiple options for me to choose from depending on my needs :) She was awesome, appreciate your hard work !!

Ge
Review №2

Camila has great customer service skills! She was very helpful and informative. She had a great attitude and was very sweet! Camila made sure to help us save money!! Ask for her at this branch.

Ka
Review №3

They’re the worst insurance company you could ever go with. To start, they can’t seem to get your information correct even after you repeatedly mentioned it to haven it correct it. They have no clue in what they’re doing . They totally lie about pricing. They give one price and they charge you a different amount. This place is a reap off. Horrible service

Jl
Review №4

Amazing...bought my car and they worked with my monthly payments that works for me..i keep coming back

Su
Review №5

Horrible. Terrible customer service. If I could give them negative 5 stars I would. Dont use this company!

J
Review №6

Great customer service! Went in today and was helped out by Elizabeth, she was very professional and very nice.The whole staff was Great, made us feel welcomed, Thank you!

Ja
Review №7

Quick and easiest experience of getting an SR22 Insurance.... Thought I would have to go over my budget due to my driving record but Veronica and Brenda were such a great help in finding me the lowest monthly payment... Great customer service!

Ya
Review №8

I have been with them for years and I recently added another vehicle and they quoted me and I agreed so I continue to sign all paperwork but when recieved my first payment the amount was higher than what they had told me. I called them and none of them knew why. Finally, another person told me that their down payments are never lower than $200 to add a vehicle that is why they charged me soo much for my first bill. I then asked to speak to the manager and I left them a message and to please have her call me back. Its been almost a month and I still dont recieve a phone call from their manager

Ro
Review №9

Elizabeth peralta was really nice and patience with me and my mother. She gave us a quote and we didn’t need to second guess if we where gonna get a better rate anywhere else. She was so transparent she made me feel like I was a family member the way she was trying to help me and my mother.I’ve had mercury insurance before this and they where very professional but here at Veronica’s insurance they are like family. It was really easy and great connections with the entire staff we all share good conversation like real people!

Pa
Review №10

I recently started my car insurance with this company. They helped me to get a good price for my car, I won’t to hesitate to call them again for my future vehicle. Thank you so much Veronica, I never thought that I was going to talk to you directly.!!

Ro
Review №11

Yesenia Trejo has been a very helpful person. Best customer service ever received. Would recommend this insurance place to anyone. Kindly follows up with us, and has been very helpful.

Ma
Review №12

Very good service.. My husband loves his insurance company.. He has no problems with them 😎😀

Mi
Review №13

I was helped today by Elizabeth Peralta.Her customer service was excellent and exceeded my expectations. She helped me with all my needs and did it in a timely manner. I highly recommend doing business with Veronica’s insurance.

Ja
Review №14

Brenda helped get me a discount on my policy, Im very pleased with the customer service given!

Mo
Review №15

Great experience

Je
Review №16

I been with Adriana’s insurance for almost a year and they have been so friendly and helpful, I was able to get a good price for both my cars even when I had couple speeding tickets. I got my first consultation with Maria and she was really nice, definitely would recommend going there and also ask for her she will help as much as she can. 👍🏽👍🏽👍🏽👍🏽

Je
Review №17

Everyone is super friendly and so helpful! Elizabeth definitely took care of us. Thank you!

jo
Review №18

Elizabeth went above and beyond to provide the best customer service possible. She was very professional and helpful. Me and my girlfriend left happy. I will recommend veronicas to family and friends. Great service, and good prices. Thank you, Mrs. Peralta!

Je
Review №19

I would like to thank your company for their excellent support, Your Agent, Lorenzo Guerra took care of all my questions and concerns!!I am writing this review as a humble note of appreciation for the outstanding customer service provided. The ability to provide the resolution quickly exceeded my expectations.

le
Review №20

Veronica was very helpful and informative. She was able to help us find a plan very quickly.

Ta
Review №21

Great atmosphere very nice and clean inside the lady’s working there where very nice and helpful I was helped by Elizabeth she was very welcoming and helped us get a great deal fast

C
Review №22

Be careful with this company. They will charge you a large broker fee to start your policy that is not going towards your first month payment. The will also charge you extra just to make changes to your policy. This is a very shady company that likes to take advantage of the Latino community.

Te
Review №23

I went in to get a quote and end up leaving with a satisfying policy Elizabeth worked with me in all aspects I highly recommend seeing her because she go make sure you leave satisfied and with an affordable policy she is great🙂.

Mi
Review №24

Thanks Elizabeth Peralta for your friendly service and for getting me the insurance I need

Bu
Review №25

Thanks to Elizabeth Peralta I was able to save $300 on my monthly insurance policy

De
Review №26

I had a similar situation as Monica Gomez that happened at this same location, I went to get a quote in the office about 3 weeks ago and down payment was extremely high and agent Lorenzo was unable to bring it down so then Jorge Tellez walked over and couldnt convince me to pay such high down payment so I said no thanks, he began to offer a gift card for Starbucks and said why dont I just take you out for dinner tonight, even after he saw that I was married he kept coming on to me in an uncomfortable way making me feel disrespected and annoyed , he is so unprofessional and rude. I called corporate and I got the same runaround, tolled me someone would cal me back to get a statement from me and never got call back I tried calling back and they place me on hold for 10 plus minutes.

es
Review №27

Went to Adrianas Insurance and was helped by Lorenzo Guerra. Was very helpful, answered all my questions and was able to get me a very good price and car insurance. Highly recommend them. Ask for Lorenzo Guerra

An
Review №28

This place is amazing they gave me a great deal and Dalia gave me outstanding customer service. I would definitely recommend them to all my family and friends.

Ja
Review №29

I think I can do better, I was insured after the made 1 call. I thought a ins. Brockerwould check a few different places.but I needed ins.i do like my coverage road ser included, just to exp.

Sa
Review №30

I get in and get out,...

Ma
Review №31

Elizabeth Peralta did a fantastic job on helping me with everything I needed help with:)

Ch
Review №32

Brenda Martinez really helped me out with adding my new Kia shortage and gave me a great rate and there customer service is on point. Love veronica insurance.

ji
Review №33

Yesenia was very helpful, I highly recommend coming here

Mo
Review №34

Went to this Adrianas Insurance to get a quote for auto and had the worse experience ever, the down payment was a lot higher than expected and they couldnt bring down payment any lower, so I tried to leave when the Manager Jorge T walked over very aggressive asking why I didnt want the insurance I tried to not be rude and said I wasnt interested he kept insisting the price wasnt even that high, I apologized which I shouldnt of for any inconvenience and tried walking out when Jorge said out loud that he would invite me out for dinner if I purchased insurance, that made me feel very uncomfortable and disrespected since there was a lot of customers and employees in the office at the time, I tried calling corporate to complain and they said someone would call me back to get a statement from me and never got a call back. Horrible experience and very unprofessional.

yo
Review №35

Very good service and very helpful. I recommend going with Lorenzo Guerra he was very helpful and able to find a good insurance policy.

An
Review №36

Maria Cervantes its amazing, she did everything she had to do to help with my car insurance ill make sure I come back to renew my policy with her, shes great 😉🤩💖

Is
Review №37

I went to Adrianas Insurance a week ago to get my F250 insured i was surprise of the excellent customer service , i really appreciate when you have a company that cares about what you need, and work to give you the best price with out compromised your safety. Thank you Lorenzo Guerra for your great service!!!!!!

La
Review №38

I really enjoy the service Maria always gives me she is the best I recommend her for any service if you go to this location

Pr
Review №39

My experience today was great I was greeted by the staff as soon as I walked in... I was helped by Maria who indeed helped me in finding the best price for my 2015 and her customer service great by the way thanks Jorge manager for the Free shirt ps Lorenzo thanks for the extra help

Ad
Review №40

Thank you Elizabeth for your friendly service! 😊

Ar
Review №41

Great customer service especially maria so if you ever walk in to get insurance here definitely ask for her she will help you alot like she did with me

Ma
Review №42

This office has the best customer service ever thanks for all your help derrick , maria , jorge and yesenia you guys rock 🥰🤗

La
Review №43

Lorenzo Guerra helped me out with my car, he gave really good service and was very helpful

Da
Review №44

I had a pleasant experience today with Brenda!

Mi
Review №45

I really reccomend thjs office because because they go out of their way to help the custkmer if your looking for good customer servixe this is the office thankd to the whole office staff there

Ir
Review №46

Excellent customer service, I totally recommend you This location...Adrianas Insurance 👌

Sa
Review №47

Yesenia was polite and really professional and I would definitely go back .

To
Review №48

Brenda Martinez was very friendly and quick

br
Review №49

Quickly resolved all of my problems and concerns. Highly recommend Brenda.

So
Review №50

Great service and very helpful.

Cl
Review №51

The worst decision I ever made....I currently have their services. I paid close to $400 down and two weeks from the down payment date, I had to pay another $138.00. My old policy with GEICO was total of $612.00 for six months. This company seem to be extremely expensive in comparison to others. I called them tonight to add a vehicle to my policy and they said the company I am with national doesnt accept my vehicle and said I would be charged another $260 to start a policy with another company and $86 a month for liability coverage. With GEICO I paid $88 a month for full coverage on my KIA and $42 a month on my Porsche. They are very unreasonable. I am switching to Freeway. They are charging me $230 to start my new coverage for both cars and $160 a month for both. Which is about what I was paying at GEICO. Search around.Addendum,Its been a month since I cancel my policy. I recently received a bill for $100.00 and it states that it is for unpaid balance between start of my policy and the cancelation date of my policy. When I called them they told me to contact the actual company although on the paperwork it says the contact agent. They told me it may be from the companys cancellation fee but on the bill it clearly states that it is not a cancellation fee They just added on charges for whatever reason and I have paperwork saying that I zero balance at the date of my cancellation. I had that printed out the day that I cancelled my policy. This company is a serious rip off.

Wa
Review №52

Had a bad experience but they have done what they can to make my experience better and they have 👍

By
Review №53

I just called this agency and Karla abruptly hanged up on me. When I called back she acted innocent. No manners and on top of the bad costumer service. Its not like she is working for free. This ruined my day. Thanks Karla

TI
Review №54

Cuidado amigos con Adrianas insuranceson unos mentirosos te hablan muy bonito y te dan una cotizacion de vajo precio pero para empezar sus down payment es muy altoy la compania de seguro que te asignan te cobra lo que quiereademas cada ves es mas alta tu mensualidadte suben 3 o 4 dollars por mes no te entregan copia de los documentos que firmas---------------------Careful guys, with Adrianas insurance, they are liars. They talk nicely and they give you a low price quotation, but the down payment is too high to start with, and the insurance company that they assign charges what they want. Besides, every month you monthly payment gets higher by 3 to 4 dollars, also they dont give you a copy from the documents you signed.

cr
Review №55

Yesenia Trejo great

Ro
Review №56

The guys are nice there and good business.

El
Review №57

Fast and friendly also at at a good price

Ro
Review №58

Horrible customer service. I literally was ready to pay down payment and everything and couldnt even get service. Dont expect any response if you get into an accident or anything

Ka
Review №59

Awesome service 👍.

Ja
Review №60

They are cheap but dont expect them to go the extra mile when you need help with something.

Ly
Review №61

Maria Cervantes has been a Pleasure to purchase Ins From,Maria explaines Everything and Does it with A SMILE!!

Ir
Review №62

People are super chill good service

Ma
Review №63

Good

An
Review №64

They need clean their windows from inside too much death bugs..disgusting.

Ma
Review №65

Not much assistance

Sh
Review №66

Great services

Pa
Review №67

Great Service

En
Review №68

Its whatever. But they made me wait for long time. People skipped me they dont care.

El
Review №69

Love it

Me
Review №70

Fake company

Ma
Review №71

Thank you very much Dalia Gutiérrez for all your help and for finding the best price for me and my daughter! Highly recommended!!

Bo
Review №72

Bad service for adding someone to my insurance they charged me 300 pure fraud

Al
Review №73

They go overboard with the prices, it hurts that you have to take insurance

Oc
Review №74

Yesenia Trejo behaved very kindly to me and gave me the best prices. I recommend everyone to come with her. They will not regret it.

Mi
Review №75

The best agents in the world as I tried bien.Veronica the office manager gave me very good prices and confiansa

No
Review №76

If you want good service, I recommend mariann, very good agent, thank you for your help.

Ja
Review №77

If you want good service, go to this office, everyone is always very friendly and helps with everything, super good attitude

To
Review №78

We ask for service apart from that they want to charge you for everything ... Apart from your insurance, they are a total sham.

ve
Review №79

I went to Adriana’s and they treated me well. The boys are very friendly and quick attention

jo
Review №80

Good service and yesenia trejo was very kind to me.

Ti
Review №81

Thanks to the office staff for the help

Ra
Review №82

It only remains for me to comment that Karla has always given me an excellent service, she is very kind and professional, thank you Karlita.

An
Review №83

Today I went to the Moreno Valley office and the guys were very friendly, Lorenzo Guerra told me, offering me excellent service. Thank you Adriana’s insurance.

El
Review №84

Maria ez an eztreya in hers excellent zervizio

Ju
Review №85

They charged me for insurance and they never passed the information to the DMV and my cars were uninsured almost a whole month until DMV sent me a notice

Vi
Review №86

I like Marias service, it always helps me when my insurance cancels me for lack of payment, thanks Maria.

Ro
Review №87

Dressage they upload when they want without any explanation I prefer to pay more and not get surprises every 6 months and if you want to change company with themselves you have to pay 60.00 dollars as a new client (THEY ARE CRAZY AND BAD CERVICIO AND DESPOTAS)

Ro
Review №88

I am a client of adrianas insurance and their attention especially from karla in the devmoreno valley location would give 10 stars but only 5 can be given

GR
Review №89

Very bad service Mr. Who was only in the office very discriminatory and rude ... I do not come to this office again ... Soli came to make a payment for my insurance and I had no desire to return.

El
Review №90

They are very thieves they want to charge you for everything 100 to 200 dollars for adding any car please do not do business are a few rats are riding the money they have a lot of demands

Ma
Review №91

Thank you Maria for your service. You are very kind.

Ka
Review №92

Good office of car insurers with affordable prices

Ca
Review №93

They are a ball of thieves, liars.They are useless. Do not go with them.

Al
Review №94

Rateros charge you up to fart you

ko
Review №95

Thanks for helping me Miss Karla

Ju
Review №96

They are thieves.

Information
32 Photos
96 Comments
3.8 Rating
  • Address:24992 Alessandro Blvd STE N, Moreno Valley, CA 92553, United States
  • Site:https://veronicasinsurance.com/es/
  • Phone:+1 951-421-1875
Categories
  • Auto insurance agency
  • Health insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–6pm
  • Saturday:10am–2pm
  • Sunday:9am–8pm
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