Had a great experience at this lab. Staff were friendly and efficient!
In two separate instances, years apart, I have visited LabCorp for lab work after checking their hours online. LabCorp was not open; the hours are not often updated online. Call before planning to go.
After many transfers, super loud hold music for 8 min, I got the pleasure of speaking to someone with a bad attitude(dont know a name because she spoke so quickly and with a heavy accent). Very rude and still did not answer the question about insurance. So I will not be getting lab work done here. Very poor representation for a company... if you are rude you should not be in customer service.
Had an order to have labs drawn and sent to my doctor but they never sent the results and then required the doctor office have me sign a release to get the results. The doctors name and office was listed on the blood draw order...what a waste of time for me and the doctors staff!
Required by insurance company to use this company for all lab work. Samples are all sent across the country to be processed, which delays results.
If you need your results....do not expect them to follow up. They are not proactive, but they are rude and obviously have zero concerns of patients that need their services. Management needs to address these issues.
They never sent the Drs office the test result which was clearly marked on the orders.