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Cost-U-Less Insurance
2900 Standiford Ave #25, Modesto, CA 95350, United States
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Ja
Review №1

So far my experience has been wonderful

Ri
Review №2

Great Customer Service! I live in Fresno and had been with the same insurance broker for over 8 years and their lack of customer service and care some how transferred me to Cost-U-Less in Modesto and they were Fantastic! They were able to beat every quote that I was given to add another car onto my current policy! I would defiantly recommend them!

Ka
Review №3

Maricruz Guzman attended me and I got to say best customer service I have ever gotten!! She took her time and was extremely honest and I loved that about her!!!! I gave her the wrong VIN number by accident and she was very patient with us and still managed to help us out I recommend her!!!!! If I could give her a 1,000 Stars I would!!!

Tr
Review №4

First time writing a review for anyone and let me just say these guys deserve it! Their attention to detail is awesome and they truly care about protecting you. I am grateful I was able to do business with Gabriel and Emily. They went above and beyond to make sure I had the correct coverage. 5 stars.

aa
Review №5

When I first called up this insurance place, the young lady who helped me was very nice and energetic, her names Emily. Emily has and been outstanding. If I had a problem or anything. She’d be there to help, always. If y’all need help getting things done ask for her because she’ll be on it without hesitation. Thank you Emily for always being there to help me out.

mi
Review №6

I am so very thankful for Maricruz. I had a difficult problem and she helped me (even though it was her lunch hour) .I couldn’t ask for better. Her service is 100%

Je
Review №7

Emily was super helpful!! She was patient with me on the phone and very thorough! I would recommend going to cost u less and asking for Emily 😊🚗🚗

Je
Review №8

One of the best customer experiences that I have had. Emily was super nice and knowledgeable about everything. 10/10 would recommend !!! :)

Sa
Review №9

This has been the best broker experience ever. Emily and Bonnie were super helpful and Gabe their manager was top notch! Im so excited to do business with these guys

Ze
Review №10

Very professional and helpful. Emily garcia one of the employees always satisfies and helps me with every question I have. Highly recommend!

Li
Review №11

Bonnie is the person to go to. I had gotten a few quotes from other insurance agencies, but Im glad that I didnt settle for a different place. Thanks to her I got the best deal. She really exceeded my expectations! Thank u.

Da
Review №12

This is amazing place. Great customer service. Ashly went above and beyond to help me. She actually cared about getting me a good deal and we had great conversation. I will recommend her to anyone getting insurance. Thank you guys for being great at what you do!

As
Review №13

Worst company thought I can come back to this company and they can help me tried to call for a rental their phones don’t go through called the main insurance office it keeps repeating the same voicemail. Tried to cancel my insurance the girl Ellie is telling me I have to pay the down payment when they gave me the worst experience on the phone. She said she spoke to her manager Carlos and he can’t cancel it. I have to pay 50 dollar to cancel my policy worst company either liability or full coverage not a good insurance company at all.

Ka
Review №14

Best insurance place Ive ever experienced! Bonnie is super sweet and caring; she makes my visits very pleasant. She also goes above and beyond for each and every one of her clients. 10/10 recommended

De
Review №15

Been going through Cost U Less for over 7 years now and have no reason not to. They really try to find you the cheapest and or the best insurance for your needs. Francine is great and really took the time, more than she had to, to ensure my policy was the best i could get. Highly recommend.

Is
Review №16

The lady I spoke with was very professional and helpful. I believe her name was Bonny, she helped me thoroughly and made sure I was comfortable throughout the whole process.

Pa
Review №17

Well the insurance guy is trying to scam me. With a higher premium than quoted and forging my signature, taking all the money off my card a little st a time. His name is Ivan, he told me he was the boss so I was lucky. Then when iIcalled three of the girls on the phone senrsme to some bogus answering machines. Finally the girl the fourth or fifth time was very nice Bonnie R. she deserves five star and to work with a better company, that wont get turned in to the better business bureau.

Tr
Review №18

First class customer service from Bonnie!!!On top of everything with excellent communication with a smile you can hear on the phone.

Ro
Review №19

I was told about this place by my brother and I really liked the deal they got me, good price and better customer service than my old insurance company. Will definitely tell my friends about this place. The lady who helped me her name was Bri and she knows a lot of what she’s doing and made me feel comfortable knowing everything would be done correctly

He
Review №20

Bonnie Richina was great. She had awesome customer service and help me understand everything. Thank you so much for you help. Highly recommended.

El
Review №21

Bonnie helped me find the best insurance for my car! She was the sweetest and we worked with her for over a week! Go to Bonnie!

Pr
Review №22

Great customer service, works on budget and very humble and kind. youll not be disheartened. Associate Ms. Briseida Rodriguez was very very helpful. Thank you so much for being faithful and helpful. Best service in town and reasonable.

Ni
Review №23

Fernando was awesome. Very helpful and communicative over the phone for my qoute and got me in and out of the office in a timely fashion. Great service for a great deal.

Ga
Review №24

I was helped by Nadine in the standiford office and she was very helpful and patient to resolve an issue that I had with my policy and answer any questions that I had. Great customer service!

Ki
Review №25

Great customer service! Francine Frague helped me get cheap and reliable car insurance. She also was very kind and answered all of our questions in detail with honesty. Thank you.

sm
Review №26

Francine Fragua is suck a great help! She has a way with words. Very kind an helpful I would highly recommend her. Cost-U-Less Insurance is by far the best insurance we had.

Jo
Review №27

I purchased insurance from the manager Ashly Avila. The service was fast, easy and worth it. Her whole team is nice and professional. She made sure I knew how the coverage I purchased worked. So if your looking for insurance and good customer service this is the office to visit.

Ja
Review №28

Bonnie was so helpful and very nice. She knew what she was talking about.

Jo
Review №29

I found this place and was blessed o be helped by Yamila Pena in the Modesto location on Standiford. She was not only helpful, but listened attentively. This office is not only professional, but offers great customer service. My insurance went from $509 to $185. They are very welcoming. Come in and do yourself the favor.

Li
Review №30

I was helped by Briseida Rodriguez when I got my insurance. She was very helpful and very kind. Great customer service!

an
Review №31

Ashly Avila was down to earth with us. She went beyond her duties. Ashly will really take care of you and your necessity depending on what type of policy is needed & required. I felt that customer service from ashly really impacts on a very positive manner to business and costumers. If you need unic service and quick response from a person that really hears you out. Go with Ashly Avila! 😃😉

Ma
Review №32

Bonnie was super AWESOME got me a great price.

Sa
Review №33

I was helped by Salina at the Standiford office. She made everything super quick and easy. Getting car insurance at this office is definitely recommended!! Ask for Salina

Al
Review №34

Had a great experience, very polite and attentive to all my questions! Highly recommended, cost u less from Standiford with Bonnie!

ma
Review №35

Gotta go bonnie has the best customer service skills very helpful an she gets you the lowest rates possible

Kr
Review №36

Great to know I found a friendly office to come for insurance needs. Bonnie is great :)

Da
Review №37

Ashly helped me pick the best insurance policy for me. Very nice and friendly. Definetly recommend.

Je
Review №38

Ive personally have delt with two offices in Modesto. One in person and the other over the phone (standiford office ) both are unable to stay on the phone and have a conversation about their policy and payment collection practices.

No
Review №39

Bonnie Richina was very helpful.. love the service thank u for your help 10 stars ⭐️⭐️⭐️⭐️ for sure

An
Review №40

This place has everything great prices and great service I am very please with my experience here and will be referring my friends and family here.

Me
Review №41

Bonnie was incredibly helpful and personable. When looking for insurance, she was easily accessible and prepared.

Jo
Review №42

I had very good experience with Briseida , she was very helpful and fast . She helped me alot . thank you so much ... I will recommend more people ...

Dh
Review №43

Thank you Yamila for the great experience at cost you less. Great communication answer all my questions and gave me a great quote.

Ja
Review №44

My visit was pleasant. Francine and Fernando did a great job of making the process fast and easy.

Ga
Review №45

Francine and Fernando helped me get a renters policy and had excellent customer service and were delightful to work with

Ho
Review №46

Francine fragua has really good customers service she helped me out a lot with giving me insurance I highly recommend her.

FA
Review №47

Came to cost u less insurance today and got to work with yamila pena excellent rep. got us awesome deal got us covered for great price and also very friendly personality :)

Ja
Review №48

I had came in for some questions with my policy and Bonnie was very friendly and gave me all the answers I needed. Great office!

Sa
Review №49

Briseida helped me get my insurance for my wife and I and she was very nice, they have great prices and knowledgeable staff

Me
Review №50

Bri is so friendly, informative and got a even better discount on our policy! Thank you Bri for all your assistance, we can’t thank you enough!

Pl
Review №51

Yamilla helped me the people are nice efficient I got my insurance and happy with my service

Mo
Review №52

Awsome staff.. Great service very helpful and professional.. Betty Avila is awsome answered all my questions. Best insurance place ive been to.☺

Je
Review №53

Rip Off Beware!!! If you ever need help, you will not get it. They only make money by overcharging you and they do not even cary your policy, Stonewood will and has a 1 star rating everywhere! This is a scam company and should not be doing business anywhere!

Al
Review №54

It was really fast and good service. Yamila was alot of help and made it easy to find the coverage that i needed.

Da
Review №55

Theres a whole new team in there I loved it. The manager ashly avila has a great attitude and knows her stuff. I would recommend costuless to anyone looking for good affordable insurance ... even if you dont get to work with ashly her team is just as great and helpful.

fr
Review №56

Ashly Avila was great help and looking forward to working with her and appreciate her assistant

Ju
Review №57

Really nice service, francine and fernando where great!!

Mi
Review №58

Very friendly office, def will be letting my friends know come see Bonnie for insurance needs.

Qu
Review №59

Awesome as always!!!

Du
Review №60

There a broker for insurance and our a can do type of company.

Mo
Review №61

Ashly Avila was great .... awesome customer service 😉

Cl
Review №62

Says theyre open online and when I got there the door was locked with no one inside. The open sign was also flashing saying theyre open.

Ju
Review №63

Ashley & team are awesome!

Ab
Review №64

Francine Fragua is the best,

ad
Review №65

It is the worst place to get insurance Mrs. FRANCINE FRAGUA attended me on June 18, I went to the office to ask to cancel a vehicle and instead of canceling my vehicle she canceled my policy and opened a new one telling me that it was the best for me I believed him and he only deceived me because after paying $ 154 a month for two vehicles now I would have to pay $ 366.00For the new policy, the way this person acts is not fair because he is only cheating for his benefit because when checking my receipt they are down payment $ 125.99 Documentation fees $ 25.00 Broker fee FRANCINE FRAGUA $ 200.01 payment fee $ 15.00 total $ 366.00 it is unfair that she iso, do not be fooled byNobody perhaps the other agents are loyal, but in my experience she only deceived me, however I spoke on the phone a few days after my comment saying that she would solve my problem, but again she only deceived me, you cant really trust someone who hes just lying over and over again what a disappointment that for some people we dont trust anyone else and just in case they dont believe me I have proof of what Im saying

Information
9 Photos
65 Comments
4.6 Rating
  • Address:2900 Standiford Ave #25, Modesto, CA 95350, United States
  • Site:https://www.costulessdirect.com/resources/locations/modesto-95350/?utm_source=google&utm_medium=yext&utm_content=MOD1
  • Phone:+1 209-542-9734
Categories
  • Auto insurance agency
  • Insurance agency
  • Tax preparation
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:9am–7pm
Service options
  • On-site services:Yes
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