Treasure trove of items, dont expect crazy steep discounts (usually things are 30-40% off retail) unless its pretty beat up. Fair prices, probably a bulk discount but Im not sure. The team is very friendly and has an amazing knowledge of where things are located (there are so many items). Staff is also very knowledgeable about the quality of different items and how they are used. You will need to thoroughly clean anything you get that isnt in original packaging because those items often have a layer of grease/dust but its very expected. Not an issue.There is a very sweet doggy who roams around the store every once in a while - call ahead if you have allergies.

Friendly sta helpful staff with allot of condition used equipment and all other restaurant items.

I have really appreciated working with Alisa over the years. I would definitely recommend using Jos F. Palen for your restaurant equipment needs.

I cant thank Joe enough for his generosity in supplying me with plates to do an art project to help those in recovery. I have known Joe for years and he possesses a sincere and kind heart. Thank you so much for your support in making a difference in the lives of others.

Fun place. Its like walking into a treasure trove. If you are looking for one of a kind items and/or antiques you may just find what you are looking for. This is great for me because I am an event planner and I can find those specialty items that are no longer sold in stores to make my events even more special. Also, they rent almost everything for a small fraction of the cost. Great for me!

Drove out to the store to see a cooler. Thought it looked good so I went to the front desk to see if I could make an offer to purchase. After waiting 5 min for the women working the front desk to get off her personal call, she told me neither Joe or someone authorized to sell the equipment was in. She told me someone would call me. It took them a week to call then another week to review. Called again today and told me they would have someone call me. Still nothing. At this point I will definitely be taking my business elsewhere. Figure out some professionalism.

Great Friendly Staff.If you cant find your hospitality needs here, they dont make it.

Absolute garbage. Would you like to shop at a store with no prices and unhelpful, insulting staff? THIS IS YOUR PLACE! Looks to be a bit on the sketchy side as well, as Ive had many people tell me they shared the experience I had of being offered no sales tax on cash purchases. I wonder if the State of MN would be interested in that? People in the restaurant industry feel like they need to deal with this unwashed gargoyle, but there are plenty of other places that dont treat their customers like trash. And, if you need an example of the professionalism of this company, check out their response to other bad reviews.

Support Small Businesses! Great place for a variety of restaurant equipment. Love the team. Fun place to look around. Never know what you might find.

I always have a pleasant experience at the Palen Company. Lots of unique finds and staff are helpful. Check them out.

Palen has EVERYTHING! And the service cant be beat. I walked in the door, said I needed an 8 qt chafing dish, and was out of there with the chafer, and the sterno, in about 15 minutes. If you have time, hang out and browse, because it is fascinating in there. But if youre in a hurry, they will take great care of you.

I couldn’t be more satisfied and thrilled with my experience here. Joe, and his friendly team had everything I needed at an affordable price.

Not professional.messy and smelly.Good luck finding the entrance.Not big on customer service.Did not even notice me when I entered.

What a mess.... We couldnt get prices from anyone, the store is dirty and unorganized, no customer service to speak of, the things they post online arent available (I get a scammy vibe from this place). My advice, enter at your own risk.

Ive been going here for years! This is ALWAYS my first go to when my needs arise! And its a little bit of a drive for me!Joe, Josh, family and staff are such fun to work with! Oh..The treasures you find! Ive walked in for 3 items, and left with my truck spilling over! Prices are great! There is ALOT of stuff. The staff is very knowledgeable on where most things are..So just ask.This is NOT some fancy showroom..But your not paying fancy showroom prices. The unfortunate truth is: restaurants come and go, this is where ALOT of it goes.I grimace to write this review because I feel this place is my little secret (although they are always busy) and feel like Im opening the flood gate!But being a business owner as well...these reviews mean alot. And everyone is quick to write a negative, but quite the opposite for a positive!!Ill keep going back! Again and again!!Laurie, ownerFroggy Bottoms River PubNorthfield, MN

Good place to.pick up commercial restraunt equipment

Great service and staff!

Jos f Palen runs a good business and is fair with his pricing

Jos is great

They have everything

Messy and smelly.