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Octopus Car Wash
4519 N Green Bay Ave, Milwaukee, WI 53209, United States
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An
Review №1

I paid $150 for the detail job ever. When I Lifted the center Compartment up. It was filthy. I asked whyHe hadn’t cleaned it. He said he never opened it up. He continue to walk away until I told him he need to clean it right now didn’t know until I got home trash we’re still all in the car. This is what I paid $150 for worst job ever

jo
Review №2

They changed the name to 7Expresd car wash . I was there today8/24/2021 Poor very poor Service until you look at your receipt very carefully they double charged me 4 service I asked 4 A Ultra wash pkg that was $8.53 my understanding that’s including wax wash And then they turn around in charge to me one full service wash that was $9.48 and changed me a extra $2.84 and the total came to $20.85.And my car was not clean at all. Windows was’nt clean at all.car was’t did that good.I will not be back there at all

GW
Review №3

I usually use another car wash but it was closed today for some reason. So I had used Octopus about 3 years ago and it was very good. Today it was below average for any car wash I have been too.Here are some of the issues:- Line was very slow. It took over an hour from when I pulled in until I left.- There seemed to be no supervision going on at all.- I got the Diamond package and the van did not seem any cleaner or brighter than a basic wash.- I ask NOT to get any scent. The ticket had all the scents crossed out. The van now stinks to high heaven. It is now sitting in the driveway with all the windows open, a box fan blowing in it, and you can smell it from 5 feet away.- The dashboard was not cleaned. When I asked about that they said that was extra. Kind of thought the $20+ Diamond package would cover that.- The final area where everything gets wiped down was very chaotic.- All my door jams were wet when I got home. They used to open the doors and wipe that down.- The front of the car is not clean. Many bug stains still there I had to get a rag and clean that myself.- My mats were pulled up to clean under them. But they were not put back in with the locks on them. I had to do the front and back when I got home.I do not think I will be going back there anytime soon.

Ch
Review №4

Used to love this place. Very very very unhappy. Guess I’ll have to find somewhere new. So disappointed, quality of equipment very poor. I feel bad for the employees. Supposed to open at 9. Didn’t get helped till 9:25. Didn’t open door till 9:30. Staff didn’t care I’d been waiting an hour! Quality of service was poor and almost no one was wearing their mask properly.

Da
Review №5

IDK whats happened in the past months with this business but I will not be returning. You pay for the best wash and they half complete the job. Unless the owner is outside watching, expect your car to be partially completed.

Le
Review №6

Used to be a great service .Not sure if it is under new ownership ,but it changedThe hours of operation on Sunday is 9 to 5:30 .Waiting outside at 9:10 ,no signs of opening .

Al
Review №7

I paid for the full service and when the car went through, none of the foam wax, rainx, etc came out of the dispensers, just water. The pulled the mats out without releasing the clips and broke all of the clips.I hear that there is a new owner now. I will never go back.

Te
Review №8

Love this place. The hands on car washing is awesome. They really take there time making sure you leave with a spotless vehicle inside and out.

Ch
Review №9

They used to be much better! I drive over 20 minutes to come to this car wash and I dont think I will be coming back 😞There were spots inside and outside That were completely untouched! And there were at least 5 guys that were working on my car. Its sad to see the quality go down so much. The people were nice and the price is good but unfortunately not worth it anymore.

Mi
Review №10

I paid for the best wash plus 4 car mats. Im looking at my car and the outside driver side is still dirty and the interior I came home and re did front dash and wiped down all doors inside. I probably wont be back my charge was $24.50 and $5.00 tip. live and learn

An
Review №11

Good carwash experience! Very helpful employees who did excellent job!! One employee helped get a piece of tape off of the inside surface of my back window. A+

Ra
Review №12

Machine barely working, workers arguing, and barely doing their jobs, and you have to ask for things to be done that youve paid for. This business has gone down in standards as well as customer service... Sad.

Je
Review №13

The service was terrible.I went in with a dirty car came out the same. The previous owner in workers was much better. A lot of kids running around Unsupervised

St
Review №14

Wouldn’t recommend. I waited in line for over an hour and regretted it. Paid $24 dollars for Diamond package and dash cleaning…and the car is barely clean..the dash and windows were not even touched . However, there was a young man who was very kind that came to complete the dash and windows when I asked. Honestly, I feel like I would have done better at a gas station car wash.

Pa
Review №15

Diamond car wash on Saturday June 4, 2021. Basically no water and the worst wash ever. Car was still very dirty after the wash. Extremely disappointed. Have been a patron of this place for more than 20 years.

Al
Review №16

Agree with the recent reviews. The place used to be much better. Tried it twice this year. First trip, the wash broke down and I ended up stuck in the line for two hours. Today, the line wasnt so long so decided to give it a try. SUPER SLOW. Ended up being an almost 90 minute odyssey. Final results were average. Theyre still doing a lot of business but I wonder how long theyll continue to have a line of customers when the service is this poor.

Je
Review №17

June 8, 2021. The time spent at the carwash was 1 1/2 hours, though there was barely a line. The track pulling the car through the car wash didnt work and so cars had to wait for a driver to drive through. The sprays were not working. The manager, who was careful to say he wasnt the owner, said workers manually put the various products (waxes, sealants, RainX) on. There is no way to verify this. The interior (dashboard, arm rests) were not dusted much less cleaned. This was their top of the line wash/wax ($21.50) and my last visit to Octopus.

Ap
Review №18

It was good just took awhile for them to wash my vehicle.

E.
Review №19

They have really fell off. I paid for a full service wash. I paid extra for plastic mats to be cleaned. They didnt even bother. I wont be going back.

Be
Review №20

I have been coming to Octopus Car Wash since about 1974. I have never seen this place run so poorly. They vacuumed my truck with a wet/dry vacuum. I guess the industrial vacuum system has been broken for a while. You can just see the low quality that is operation now. I will never be returning to Octopus. 😞 So sad.....

Ka
Review №21

I have been coming here for years for basic car wash. This is the first time only one side of the car was not completely washed (bottom panels across the entire passenger side of car were dirty/untouched), dash not dusted, rug in rear seat not vacuumed, passenger seat not vacuumed. I finished the back outside of vehicle and passenger outside, dusted and finished vacuuming...:( I get a better car wash from a cheap drive through.) When I spend $11, I expect the outside to be cleaned at the least.

Ha
Review №22

Terrible- only 3 cars in front of us and it took an hour. The worker pulling the cars up for the final stage had a cigarette in his mouth the entire time, inside the vehicles. Cleaning itself was very mediocre. Do not come here under the new ownership!

He
Review №23

Cash register down had to leave and go back. Inside windshields need more work.

Ka
Review №24

The car wash is immaculate but they dont take the time to really clean inside I still had French fries on floor n my cup holder was not touched but there was at least 8 or 9 people working on my car so that was disappointing

Sh
Review №25

Be prepared to wait but if youre from Milwaukee and had a family into their cars this place is nostalgia at its finest. So it brings back memories for me!

Ro
Review №26

Not how it use to be. Staff were arguing. Took a very long time. I was there for over an hour and the line was not even long. Bunch of people standing around doing nothing. They drive your car thru instead of putting it on the tracks so it’s really not getting washed. They don’t even do a ok job of vacuuming. I will NEVER go their again.

E
Review №27

Dont know if this is under new ownership but staff is running around and the wash keeps stoping and i waited 3 hours to get a car wash. Normally it was 25-30 min when busy. Have been coming here for many years 20+ dont think i will be back unless i hear something has changed totally ridiculous

Ma
Review №28

The guys left my trax nice and clean.

Je
Review №29

First time ever visiting the wash and certainly the Last. From surface dirt, pink foam to my windows which were terrible, I will not be donating anymore money for such a joke of a wash.

Na
Review №30

From start to finish it took 1 hour & 20 minutes to get my car washed.... wont return

St
Review №31

Octopus is a great place to get your car wash I love how my car looks after getting a car wash it feels like it is new!

Ch
Review №32

Great wash, horrible service. They weren’t even busy and it took over an hour for a routine wash on a weekday. Never again.

Pa
Review №33

Sorry to say this place is not what it used to be. Used to be very happy with the service and results. Now much is left undone.

ke
Review №34

Always packed because they service is amazing, wouldn’t go anywhere else.

Ty
Review №35

Well, first of all Its now owned by a different Person. Their will be some unexpected problems while transitioning. I know that I would not require their service in the future. Compare the old way of doing business to the way their doing it now, post and let us know about your experience.

Ve
Review №36

It was terrible . My car was not clean on the outside and my tires where barely done.

Za
Review №37

Great service for a great price.

De
Review №38

It was great I had a great experience

Ro
Review №39

Considering all the snow not bad a clean car drives better is my saying ☺️😄

Bi
Review №40

I havent been here in months but on today May 16th 2021 I am vowing not to come back, the young lady at the cash register is angry about customers being here, wouldnt speak to any of us. She then looked at me and said why you here so early? I am watching them drive the vehicles through instead of them being taken by the remote wheels, the vehicles are not cleaned just rinsed off....what has happened to the Octopus Car Wash.....I will admit this is not the car wash I remember

Ca
Review №41

The belt that moves the car through the wash was broken and I stayed in that line for a hour and they didnt tell us what was going on. 1 person was driving the vehicle s through and it took so long. No discount or apology. That was wrong of this owner

Mo
Review №42

They are good last time I went was bad. They did not vacuum my car all they left the backseat on vacuumed and the cleaning of the interior was not good at all.

LO
Review №43

We waiting 2 hours just for the workers to barely clean the car and scratch it and leave stains. you will end up spending more repairing the car after you pay an overpriced purchase. DO NOT GO HERE

GO
Review №44

After going through the car wash They called me over to get my vehicle and I noticed as we drove off the windows look dusty and dirty I also noticed the center council did not seem to be properly cleaned. I called and spoke to the manager who told me he was sorry. He also stated I would have to come in so he could walk around the vehicle after I had gotten a decent distance from the car wash this would be the only way to get it done properly. The manager argued with me and refused to give me a free car wash to correct the problem. I was a customer for many years I will never ever go back to octopus again.

Cl
Review №45

I went to the car wash around 5 pm, The place was very busy, The staff maintained a professional attitude, while moving the vehicles promptly through the car wash. They did a fantastic job.

D.
Review №46

Octopus Car Wash seems to have had a changing of tentacles regarding their ownership. And it is showing in their customer service almost immediately. Cars not being given the service requested or properly serviced. Several of us customers that were there getting our cars washed made that observation and stated we would not be coming back.

Jo
Review №47

Services were very very poor. You are better off elsewhere

Ma
Review №48

For the 3rd time there water system was down and they did a hand whip down kinda thing with soap, its not worth the line wait to not get a full clean..... they also dont tell you that the water system is down

do
Review №49

Friendly and fast Great experience name really does speak for it self

La
Review №50

Horrible! Left my back window dirtySumthin broke down to where each car took dam near 35/45 min to washBad experience

Jo
Review №51

If your not early, youre out of luck on a clean car. Towels and water become dirty after so Manny washes. And they miss spots on your car

Ho
Review №52

I love coming here great overall experience

Ro
Review №53

The wash was perfect but the time it took was terrible it took almost two hours to get done

Da
Review №54

This car wash has changed hands. The service is much different!

le
Review №55

Was there at 15 9am and sat there until 15 after waiting in line not the first time either need better service shouldnt have to wait that long.

Mi
Review №56

Wash the car yourself. Poor service at every turn.

Na
Review №57

Not worth $21 at all I needed to ask them three times to clean something that they needed to be cleaning already

Na
Review №58

I love the quick and friendly service I had with Octapus car wash. My vehicle smells really good, and she CLEAN. I love it... Thanks Octapus

Br
Review №59

Did not get my tire dressing. But otherwise the service was good.😀👍

Le
Review №60

New management not good service no more.

Ro
Review №61

To long of a wait. Make sure they perform the services you paid for.

Ru
Review №62

They Always Do a Very Good Job !! 🏆

Le
Review №63

Was their today, service has gone way down, some of the workers minds was not on thire work, taking to long to get the cars out.

Pe
Review №64

I worked here when I was 16yrs old Today was a experience I was Sooo dissatisfied w/ the way things was ran how things were Handled Please restore this treasure Please retrain the employees N fix that that Broken track

Ca
Review №65

Had to turn around and have them complete the interior of the vehicle that I had to pay extra for.

Ni
Review №66

I would not recommend, the service is not the same. My car was not clean at all!!

Gr
Review №67

Not the same i believe change in owner and services, never have car wash scents/ fragrances in, half dry your car now not the same as it use to be when it was Octopus car wash yes they changed the name, very disappointed pray it gets better.

Fa
Review №68

People if u dont have a nice car they want clean ur car rite.. u better off doing it ur self

Pe
Review №69

Terrible service on last visit

Ni
Review №70

They are quick and thorough. I only wish they still did detailing.

Sh
Review №71

I always have to come behind the workers. NOT GOOD!!!!!!

S
Review №72

Octopus is my favorite car wash, But this last visit inwhich had been a while because of covid, i wasnt completely satisfied i felt the workers couldve done more of a thorough job on my vechicle because there was a few missed spots in my vechicle and smeared windows.

Li
Review №73

The workers need to give more detail on the drying services and to the inside of the vehicles.

Sh
Review №74

They have really went down!

T
Review №75

Bad car wash rush job poor service

Be
Review №76

Wish I knew the employee in the green shirt that found my wedding ring! Talk about honesty and dedication! I was not only shocked that they found my wedding ring that I had been looking for that past 7 months, but to have found it in my car which had been cleaned several times in the past 7 months. I made sure I compensated the employee that found my ring immediately! I cant say thank you, thank you, thank you enough! They officially have earned my continued business for life!

Ge
Review №77

Have not seen another one like it in Milwaukee. Very nice and great work

ka
Review №78

Terrible Experience and car wasnt clean at all

An
Review №79

They actually do a good job.

Ch
Review №80

The worst place every

St
Review №81

Terrible wait ed for one hour and they did a poor job

Ky
Review №82

Great PLACE TO WASH UR CAR AT...

aa
Review №83

Wow! Never coming here again. They put my dads car on the rack sloppy and it came off and we left with a damaged car

Co
Review №84

Great attention to detail yet wipe the whole truck down frt to back2

Ra
Review №85

I’ve been coming here for years and years! Best car wash place in the city and I live in the suburbs!!! Thanks for a great clean per usual. While there may be wait times it’s worth the wait, it’s a reason why this place is packed everyday!!!

Ki
Review №86

Long wait just for a rush job dirt spots still on car gotta ask them to do windows just bad service 😒

Yo
Review №87

Windows could have been clean better

Ju
Review №88

Still not open back up yet, I think they are doing repairs or renovations!

Iv
Review №89

It took 1:30 minutes! Just for them not to clean the inside of the truck and I had to ask for them to clean the passenger side of the truck. Paid for premium service and I didnt even get basic service.

Ro
Review №90

Nice job

W
Review №91

One of the best in the city quick service and attention to detail. Really like the retail store was able to find breast cancer license frames and logos for my wifes car as well as hard to find make specific car key holder,the animal print mats and steering wheel covers.

An
Review №92

They do a nice job washing cars if you really need your car wash clean inside and out octopus is a nice car wash to go to

Ro
Review №93

Quick service Good people

Ch
Review №94

Excellent service great staff

Su
Review №95

I have a 2001 Honda Civic and I only take it to Octopus car wash. They make my old car shine like a new penny ❤

Ma
Review №96

Dont get me wrong the machine does an excellent job with a nice shine finish to your car rims, but for the pricing you would expect more interior cleaning such as the dashboard, etc. Always busy here so plan ahead before coming. Prepare for if they dont say anything about your tip you leave in the box. Im sure they appreciate it but they can at least tell you they do.

sh
Review №97

The service is horrible. I arrived with a dirty car and tires and left with a dirty care and tires after paying $16 for a car wash. How sad is that? Octopus Carwash has disappointed me twice but it want happen a third time. Oh, I forgot to mentioned to add to the dissatisfaction, I waited 1 hour and10 minutes in line before getting my half washed. Never again!

Ke
Review №98

5 dollar does a good job. If not the manager there run u gain if not satisfied . They dont post it but they will do it . Good guys there and vacuumed cleaners r strong.

Er
Review №99

They need help bad

M
Review №100

Im DONEOver 1 1/2 hour to get a wash! Still bird dropping on windshield. I could say more!

Information
99 Photos
100 Comments
3.7 Rating
  • Address:4519 N Green Bay Ave, Milwaukee, WI 53209, United States
  • Site:http://www.octopuscarwashmke.com/
  • Phone:+1 414-265-2233
Categories
  • Car wash
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:8am–5:30pm
  • Sunday:8:30am–4pm
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