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Lexus of Milwaukee
1433 W Silver Spring Dr, Milwaukee, WI 53209, United States
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An
Review №1

They had a car I really wanted. I got to the dealership and Jeff was about to leave for the day but stayed to help me out. The experience was very pleasant and there was no pressure to buy the car. Frank in finance was awesome too a total straight shooter and got me a better finance rate than I thought I would get. Thank you everyone for a wonderful experience and getting me the car of my dreams for an affordable price!

Na
Review №2

Val was very knowledge and helpful! I highly recommend working with him! He was so patient, kind , helpful, dedicated and will overall provide 5 star service! Thank you Val! This was the easiest dealership I have ever worked with! I had a wonderful experience!

Al
Review №3

Excellent service and help with buying my new vehicle with the help of Charlie. Working with Charlie made the experience enjoyable and stress free. Was patient and informative through the entire process. Recommend working with him when you go to Lexus of Milwaukee.

GT
Review №4

Minna is a fantastic sales person. she is so nice and kind. She offered the best best deal. Great service and good price!

Ri
Review №5

My wife Renee and I have been searching for a used Volvo XC60 and found one we liked at Lexus of Milwaukee. We were put in touch with Charlie Potter, and that turned out to be a great service to us. Charlie took me on a virtual tour of the car prior to my wife and I driving up to the dealership the following day from Chicago. Charlie sent me a message first thing in the morning prior to departing for the dealership to let me know that the vehicle was still available and to confirm our appointment. Once we arrived at the dealership, Charlie was the courteous, knowledgeable, and professional representative that made our car buying experience a positive one. Charlie gave us extra confidence to make our purchase. Many thanks to Pete for connecting us to Charlie, and thanks to Frank for taking care of the paperwork in an efficient and professional manner. Lexus of Milwaukee provided us with a great team that took great care of us. Much appreciated!

Ma
Review №6

Since I have purchased my Lexus ct200h F Sport out of state a few years ago, I have always trusted it to be worked on by Lexus of Milwaukee. I know its in great hands and whenever I take it in, I get exactly what I need. I know that is an additional service is recommended, it needs to be done. That is how I keep the best care of a vehicle that will last for many years to come. The work is great and the service writers do a great job.

Ia
Review №7

Val is great. He is the best and he knows his stuff. If you need a car you need to go to him.

ca
Review №8

Purchased a Lexus from Charlie last night and it was a great experience. He is very responsive, professional and attentive. I had been waiting on a new vehicle to reach their lot so I could see it. As soon as the vehicle got their he sent me pictures and stayed late to make sure I didn’t miss out on the car. Great experience and I would recommend going to Charlie if you are considering a vehicle at Lexus Of Milwaukee! 🙂

pe
Review №9

Charlie Potter was my salesman and made purchasing a car a positive and enjoyable experience. He was a great salesperson to work with—personable, informative, honest, and helpful in every way. I would highly recommend him to others.

Be
Review №10

I had an amazing experience working with Charlie! Such an easy going guy and made sure I got exactly what I was looking for. He made my car buying experience super simple and quick! Thanks again!

Ro
Review №11

Charlie made our first time buying experience here at Lexus Milwaukee smooth as it can be. He was able to help us get our vehicle and we were in and out within 4 hours. I would recommend reaching out to Charlie as he was able to help us! Super friendly and very nice to work with. Look forward to come in again someday. Thanks again Charlie!

Ka
Review №12

Val B. Is truly a master sales representing Lexus brands. We are repeat purchasers and very happy with the overall service , negotiation and transaction. We will continue to purchase these fine vehicles from representatives like Val and the team.

To
Review №13

I had been searching for a specific LC500 for a bit and located one at Lexus of Milwaukee, since I was not from around the MKE area i needed to fit the trip in with another appointment so I stopped in last minute to view and test drive the car I was interested in. I was greeted by Charlie Potter upon entering the showroom and I can tell you Charlie was a polite and helpful salesperson which is a nice change from some dealerships. I was able to test drive the car I wanted to look at and made one more trip back to spend some more time with Charlie in the LC that I would ultimately purchase. The entire staff from Pete the sales manager and Ben the technology specialist to Pete the service writer and Frankie the finance person were all great to work with. I know there are many choices in dealerships in the MKE area but I would recommend Lexus of Milwaukee each and every time, great job guys and I love my car!

An
Review №14

Yesterday it was time to return a lease we had. My husband told me that now I needed a car, so we started to drive and saw a Lexus branch, and he told me Lets go in there. I just couldnt believe it. We met Cecilia, immediately she listened to us. She got us the best deal ever (by the way she tried speaking Spanish -she did a great job!) We left we the car of my dream. The finance guy was also welcoming and explained each one of the papers I was signing. Cecilia was waiting for us with a beautiful rose 🌹 bouquets 💐 Thank you Lexus of Milwaukee and thank you Cecilia 😊❤️ 🚙

Ch
Review №15

Val is awesome. He was very attentive. He knew the product like no other and explained everything to me. I will bring him all my friends.

An
Review №16

I cam in the other day to get a new Lexus. I was not to sure which vehicle I wanted to get. Good thing Charlie Potter was there and helped me make my decision! He answered all my questions and made sure I was 100% satisfied with my experience there. I drove off the lot the same day with a beautiful new car!

Be
Review №17

Top notch service from this dealership! The buying process could not have went any smoother or quicker. Thanks to Charlie for getting us in our new vehicle.

La
Review №18

Came to this dealership after a bad experience elsewhere to see a car that’s been on my radar. To my surprise my experience here was amazing. I thank Minna for all the time and effort that she put in. This young lady is very professional and passionate about helping people. You can trust her, she felt like family. I will be bringing all my friends and family her way!

Wa
Review №19

Val was very professional and promptly greeted me for my appointment. He was knowledge and courteous. Would definitely recommend him to others. He is the best.

Jo
Review №20

Vlad is a top notch, outstanding salesman. He makes the entire process easy. I wanted something very specific and he made it happen. Second vehicle I bought from him, and will be back for the third! Ben, the tech guru, was great at explaining the new technology and getting me set up to enjoy my vehicle. Excellent customer service.

Mi
Review №21

Omg!!! The experience I received from Minna was second to none!! I walked in on faith, and I promise I feel she was heaven sent. Never did I wake up this morning thinking I would be a Lexus car owner. Its been a dream of mine since I was a little girl!Moral of the story: Minna made sure I left with a Lexus. Not only that, I was stressed because I had a little dent on the rental I had been driving, and she went over and beyond to make sure I was able to get it fixed. I recommend Minna to anyone! Lets just call her the dream grantor and miracle worker!!

An
Review №22

Bought a GX 460 at a fair deal. Very nice dealership and very accommodating. My salesman, Ed, was very helpful and a pleasure to work with. Would recommend.

Ch
Review №23

Minna Spivey was a God sent this morning. I went in to the dealership to trade in my lease. Minna was very personable and she listen to me my needs. I never felt pressure to buy a car. Minna went above and beyond to make my experience amazing and memorable. I will definitely send business to Lexus of Milwaukee. Minna is an amazing sales representative. And she has a great career ahead of her. I finally can say I trust someone.

ke
Review №24

Best to steer clear of this dealership. I leased a vehicle, 2021 ES hybrid in May. As of todays date, I have yet to receive my plates or proof of title. I have called the dealership over a dozen times and have had maybe 3 call-backs with excuses and runaround. WI State law states that title work must be processed within 7 business days. Not only have they broken the law, there is no record with DMV of this transaction. I just filed a complaint with WI Attorney Generals Office. Beyond frustrated with level of dishonesty and incompetence.

Pa
Review №25

We bought a pre owned Lexus from Charlie Powell last weekend. He was very attentive, helping us choose between three options and showing us all the features and benefits of the L certified cars. We are happy with the choice we made and glad to have had Charlie as our salesman.

Ca
Review №26

Excellent customer service from the beginning to the end. My sales person MINNA was very knowledgeable and listen to all my concerns plus Ben the technology specialist explained the features of the car thoroughly. Thumbs up to Evan and Austin. They were all awesome. Enjoyed working with all the staff at Lexus of Milwaukee!

Ca
Review №27

Charlie Potter ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Car buying with Lexus of Milwaukee was a great experience. They treated me/customer with well respect and they guided me through out the process of buying a car. They were good at listening and it was an easy process. It was a wonderful experience. Charlie helped make the process easy and he knew what I was looking for. Thanks Lexus of Milwaukee and would recommend them again for my next car.

Br
Review №28

I see some pretty amazing comments about the place and its service, but must I say Charlie P is the guy! Hes been extremely helpful both during the search and even after the purchase. He checks in to make sure things are still going as expected. When you think about outstanding service and customer satisfaction, it goes way fast the time that the customer is jn the building.

xi
Review №29

I worked with Charles Potter today for my ES250, 2.5 hours I am allSet. He is high efficiency. Good answer to my question. He helps me to get a good price. Anytime you want a car, come to him.

Pr
Review №30

Val is the best salesperson ever. He really took care of me and my need and really listened to me. I would for sure recommend him to every person I know. If you need to buy a car you need to go to Val at Lexus

An
Review №31

Charles Potter was an awesome person to work with when purchasing my car. He gave my honest opinions on all of the selections they had, and was super helpful with running financing options to make sure I got the best one for me. I also got great value for my trade in. Charlie went above and beyond and I couldn’t be happier with my car

Gl
Review №32

Go look on Yelp the reviews there are much more accurate. I bought a used vehicle from out of town and the state I live in requires a free and clear title. The title lady PAT can not figure out to save her life that that is what I need. I STILL dont have a free and clear tirle for this vehicle and sadly I had to call up an attorney anf nothing still has been resolved. I give them 2 stars because my sales person was super nice and picked me up from my hotel to drive me to the dealership. Vlad is awesome the rest of the experience not so much.

Za
Review №33

Val was very helpful and took time to answer questions. He worked with us to get the best deal on the Lexus we wanted on the same visit.

Su
Review №34

Excellent service and would like to thank Vlad for all his help! Very happy w the purchase and the service.

Mi
Review №35

I had a very pleasant experience shopping for my new car here. It was very easy working with Charlie Potter. He was very polite and answered all my questions.

Cu
Review №36

Val was incredible with his service today. His knowledge of the vehicles and the process made the experience as easy as possible.

To
Review №37

Charlie Potter was AMAZING to work with. I have never had such a smooth and effortless car buying experience. He knew we were on a time crunch and he made things happen. Thank you Charlie!

Op
Review №38

Val exceptional customer service with a work through knowledge of the vehicle. He s very awesome

Me
Review №39

Hands down one of the best car buying experiences Ive ever had. Charlie Potter is the best and so is the rest of the team @LexusofMilwaukee.

Yo
Review №40

The purchase of my new vehicle at Lexus of Milwaukee was very slick and great overall experience. The sales guys were also very attentive and quick to figure out what I needed. He understood my needs and he found my perfect vehicle in a day. He was helpful in every aspect and also assisted me with any needs that I had in days after the purchase was made. Also, during the purchase process, my buying decisions were respected and no one was to pushy which made my overall buying experience exceptional! All in all, I grade the entire service provided by guys at Lexus of Milwaukee 10 out of 10! Thank you guys!

Su
Review №41

I’ve purchased several cars in my life but my experience with MINNA was so seamless. She was extremely responsive and took care of all my concerns. She went above and beyond to get the exact vehicle I wanted. Ask to work with her if you go to this location, you won’t be disappointed!!!!!!!

Da
Review №42

Val is a great salesmen.Explained everything in clear manner.Show me good features of the car I want to purchase.Made me comfortable and very smooth experience.Great experience getting my first Lexus.

Fi
Review №43

We just picked up our UX 250H. Charlie was great, he was friendly, knowledgeable and answered all of our questions. We had a truly positive experience.

De
Review №44

Best car buying experience ever! Great price, service, explanation of my new car features, a nice surprise when I came to pick it up and reached out later to make sure that I was satisfied.

Em
Review №45

The entire team at Lexus in Glendale was incredibly welcoming, helpful, friendly and informative. Kristen was also an amazing sales woman! She is thoughtful and caring. I wouldn’t trust another team of people.

Ol
Review №46

Val was very courteous and kind. He helped my boyfriend find his car in no time. We would highly recommend this salesperson and this Lexus!

Mi
Review №47

I just purchased a 2017 IS300 F Sport, and every step of the process was amazing! I worked with Maria, and she blew me away. I originally went to look at a different vehicle, but it wasn’t exactly what I wanted. She showed me another IS they had on the lot, and it ended up being the one I purchased. She is very knowledgeable, confident, and relaxing to work with. I never felt pressured or anxious about anything. This is an experience I haven’t had at other dealers previously. Frank in financing did an outstanding job explaining the paperwork, and Hunter did a great job going over the details of the car. I live 1.5 hrs away from this dealer, and plan to buy from them from here on. I can’t say thank you enough to Maria, Frank, Hunter and everyone else there! 5 stars truly isn’t enough to rate them.

Lo
Review №48

Big shoutout to Charlie Potter! Made this trade-in super easy and was able to accommodate everything I needed for my family. If you are looking at a car at this dealership go to Charlie he will take care of you.

St
Review №49

Exceptional service! From the moment I walked in the door I felt like royalty! Great trade in value, great pricing, easy financing processAnd my sales team was amazing! Thank you Vlad.sales consultant, Hunter the car guy was super helpful and walked me step by step over my car Customer for LIFE!

Ma
Review №50

Bought a used car at the end of June, 2021. Got pulled over by the police a few weeks back and was advised that my plates are not registered. Called the dealership, they stated it was the DMVs fault and they are behind. Called the DMV, they stated there is no request for a plate transfer. Called the dealership back, now I was told that there is a spelling issue on the title with the previous owner/bank and it cannot be transferred into my name. Ive owned the car for a couple of months and Im just finding out about a title issue. Ive been working with the dealership, however, the dealership is clueless as to how to fix the issue. Meanwhile, Im left without a car to drive to take kids to and from school, to go to work, etc.

Ji
Review №51

Cece was very helpful at Lexus. I am so happy that I got to meet her. My mom was looking for a car after her accident and she gave her all of the information she needed

Je
Review №52

My husband and I wanted to find the impossible car, one with all the features we both wanted. We were going to settle and wait for the new lines of cars to come out to see if any of them had what we wanted when we went to Lexus of Milwaukee. Maria and Pete found exactly what we were looking for in our price point, we were absolutely stunned and still are! Our Lexus is amazing and fought over for who gets to drive it!

Ka
Review №53

I like lexus Milwaukee team work Pete and his Team did good job I bought lexus Rx350 for my wife . Sales person name Edward Curran very nice and help ful person no pressure to customers and very good job . Finance department frank good and friendly all over very good experience

Am
Review №54

I had such an awesome experience with Lexus last week Thursday. I traded in my Ford Escape, which was in awful driving condition. I drove around a 2021 atomic silver NX 300 and fell in love! This SUV is extremely safe, drives smoothly, and has such cool tech features. I had immediate support from Austin D. with paperwork and the financing part, Ben K. for showing me around and cruising the town for test-drive, and Frank M. to assist with final signatures and transfers. I cant thank Lexus staff enough for their quick and kind service!

It
Review №55

Did a test drive with Rodrigo a few days ago and it was great! He was very knowledgeable about the cars, details, etc. I did not buy that day, but when Im ready to purchase Ill definitely go back to work with Rodrigo!

Ja
Review №56

Maria is very straightforward with none of the back and forth. Overall, she makes the car buying process easy and enjoyable.

Ta
Review №57

Great experience! Charlie Potter is fantastic! He answered all my questions and made this process so quick and easy! If I ever need another car I’m coming to see Charlie!

Bi
Review №58

Good service! The staff is very professional and polite .Charles he help me a good deals . thank you!

Ms
Review №59

1st class, A1 experience in all aspects of my Lexus buying forayWay to go Jacob!

Je
Review №60

We just purchased a car from Lexus of Milwaukee. MEENA is amazing. Highly suggest her! She stayed late, went ABOVE and BEYOND, exhibited EXTREME professionalism, handled the situation better than we could have expected, and picked up the pieces from a previous salespersons oversight while maintaining a positive attitude and a CUSTOMER FIRST attitude. We had been in the market for awhile and we test drove a fair amount of vehicles. Lexus of Brookfield had one we liked but the sales person could not put the deal together. Lexus of Milwaukee, specifically MEENA, went above and beyond to ensure we were satisfied. We cannot thank her enough. NO PRESSURE, just professionalism and excellent listening skills. We will DEFINITELY buy other cars from her and Lexus of Milwaukee. Highly suggest! Just test drive a vehicle with Meena and you will agree!

Mo
Review №61

Cecilia helped us with the purchase of our Toyota Sienna and made what would have been an otherwise unpleasant experience car shopping with our toddlers quick, easy, and painless. She answered all of our questions and worked with us to get a great deal. Definitely recommend!

To
Review №62

Lexus Of Milwaukee is the best dealership I have ever done business with when it comes to purchasing a car and I have buying cars for fifty plus years. Their new and used car inventory is outstanding and their customer service is second to none. They have a highly professional staff and well trained who will try to, if possible, answer all your questions in an honest manner. I just purchased my third car there and extremely well pleased. Lexus quality is unsurpassed and this dealership matches that quality when it comes to customer satisfaction.

Jo
Review №63

I called for 3 days and was told every day that a sales person would call me back. They didnt. I applied for a loan online and was accepted. And in the middle of a call talking about the cars features they tell me the car is sold. I asked to put money down multiple times and they wouldnt let me.

Sh
Review №64

Just got me a 2018 Lexus and it went soooo smooth!!!!! Sales Consultant Minna Spivey was right on top of everything, from her approach to getting me EXACTLY what i wanted!!!! Thank you Minna Spivey for your patience and thinking positive. I am so greatful!!! Thanks to everyone who made me feel comfortable!!!😁😁😁

gr
Review №65

As a first time car buyer this experience was fabulous. Maria found a car for me that was exactly what I was looking for and was absolutely great to work with! Everyone was friendly and made the experience smooth and enjoyable. I would highly recommend and use for future car purchases!

Ma
Review №66

Absolutely Seamless shopping experience. My sales process began over the phone, and after speaking with several dealerships, I could tell immediately that this is the place I wanted to work with. The entire process was smooth and well thought out. I could tell they are truly committed to providing a great customer experience. We purchased a new Lexus RX 350 which had loads of tech we werent up to date on. Hunter provided an easy learning experience for us. He even went over the common user-error mistakes and how to avoid them. I highly recommend Lexus of Milwaukee .

Li
Review №67

Minna was so wonderful. This is my 1st Lexus and I will buy from again. Thank you.

Ra
Review №68

Had a really smooth experience!. Kristen is top notch!. Very nice and friendly and will definitely dealwith her again !!.Also, Malik and Pete were also superb and got me a great deal!!. Some of the nicest and friendliest guys I’ve met at a dealership. It was just smooooth.

Co
Review №69

I had a really great experience at the dealership getting my car. They got me a great rate and I got to leave with the perfect vehicle for me.Unfortunately, after that my experience was lackluster. I spent months trying to get a service I paid for and after speaking with the dealership & emailing 2 members of management, I never got a response.Eventually, I had to write a letter to the dealership threatening to take them to small claims court if I didnt get a refund. This apparently got their attention. They sent a refund check out within a week of getting that letter. I got my refund in December and I bought the car & service I didnt receive back in May.Im glad they ultimately made it right with the refund but it was absurd that I had to go to such lengths to get my money back and to this day, none of my emails have been answered. Any sort of communication or apology or aknowledgement of the issue would have gone a long way for me to mend things. I found it to be very disappointing customer service that I couldnt get help sooner and had to resort to threats in order to get assistance. Thats simply not right.To sum this up: the experience you get before you buy the car is pretty good. The experience and assistance after you buy is terrible and could use some real improvements.

Ad
Review №70

Charlie Potter and Tarlan Alieve were great to work with on the purchase of our new vehicle - beyond just the test drive and tech demo. They gave us the flexibility and space to ensure the vehicle was a good fit for the whole family. Great service at every step!

Ki
Review №71

I bought my first car from Kristen and it was an amazing experience. The process was fast and easy as a first time buyer. I was very pleased to say the least.

As
Review №72

Wonderful customer service! I had THE best experience here. Everyone was so friendly. Esp Minna was awesome and so helpful in getting me the exact car I wanted! Love this location and love my car! Thank you Minna! 5 stars!

Al
Review №73

Malik is amazing, always sharp and always provides great customer service and experience.

Ma
Review №74

Great to work with got me a great deal on my vehicle 5 stars all the way..thanks Charlie Potter

Th
Review №75

Maria was the salesperson who worked with me and I was very impressed by the selection on the lot, and how stress free the whole process was. I love my new UX!

Ro
Review №76

Friendly very knowledgeable helpful make buying a car a wonderful experience

Lu
Review №77

Can’t sing the praises of this dealership enough. From sales to service, the attention to excellence is exceptional. Val, in Sales, was the reason I purchased my RX 350 about a month ago. He was professional, knowledgeable and extremely courteous. I am extremely happy with my new vehicle and highly recommend Val if you’re in the market for a new car! Thank you Lexus of Milwaukee

Jo
Review №78

Great cars and dealership! There for an interview.

Ba
Review №79

I had a great experience buying a car from Minna. My last car purchase was about ten years ago so I was very skeptical about everything. Minna was very patient and understanding. You can tell she genuinely cares. I would highly recommend her. If you are in the market for a car be sure to ask for her.

Ch
Review №80

Cecilia sales person was extremely professional and very knowledgeable. It was a joy to work with her. Rashard in the finance department was great. My overall experience on the vehicle was smooth, quick and delightful.

Sa
Review №81

Been a Lexus of Milwaukee customer for almost 5 years. Wonderful dealership and service team. Each experience at this shop has been great from the purchase process to every service visit. Friendly and courteous staff who listen and communicate well. There is never a feeling of them trying to sell something or fix something that isnt wanted or needed. If on the random occurrence something goes wrong it is addressed immediately by multiple staff.

Na
Review №82

Bought this beauty from them and Im loving it! Thank to Kristin for her help, she was professional and answered all my questions. Thanks to the rest of the team too, the finance team and the GM :) 5 stars for sure! ❤️

Vi
Review №83

Purchase date September 5 2020.Sales person Val did all the work to help us finish the car purchasing formality. His attitude to go extra mile for the customer was very impressive.We are previous Lexus user. First decided that what car do we want. Then Called the dealership and asked Pete what we looking for and said that we will visit the dealership only if the price meets our expectation. He understood the seriousness and offered us the price.Next day we visited him and we were introduced to Val. Both said that they don’t have the car in stock but can arrange from other dealership.Val, very same day picked up the car from the other dealership and brought the car to our house in the afternoon to show us the car. We liked Val’s readiness and quickness to help the customer.Next day we went to the dealership to purchase the vehicle. Car was ready, We were done in few ours.Our special thanks to Malik to recognize us as a serious customer.

Br
Review №84

Charlie Potter is the real deal! I only got good vibes and good advice from that man! Ill defiantly be coming back for my next vehicle purchase.

Mi
Review №85

Made a deal for a used GMC Sierra they had on the lot. Charlie Potter was an excellent salesman and was able to answer all my questions and get a deal done I was happy with. I live hours away so Charlie was great with the communication and answering emails and zoom calls very quickly. Thanks again Charlie!

Sa
Review №86

Val is a very friendly and patient person. He answered all my questions and concerns. I felt valued while conversing with him. He is the very best

Sa
Review №87

First, I love my new car! The UX 250h wasnt initially on my list, however after my test drive at Lexus of MKE, I was easily sold! Second, my experience with Charlie Potter was truly a 5 star (6 if I could give it) experience. Hes knowledgable, helpful, fun and fair. Car shopping (especially these days) can be stressful, but working with Charlie was very easy. Id recommend this dealership and Charlie to anyone!

Ch
Review №88

My wife and I visited a few Lexus dealers over the last few weeks, but were unable to locate the perfect vehicle. We elected to take a longer drive to visit the Lexus of Milwaukee dealership on Silver Spring Drive, and try our luck there. We were pleasantly greeted by Vladmir Babakhanov (who goes by Vlad), and he helped us explore all his dealership and Lexus overall had to offer us. Vlad was a true gentleman, he highly respected us, wasnt pushy at all, was genuinely concerned about our needs/wants, and remainded very patient with us as we considered options. With Vlads help we were able to locate a vehicle checking 9 of the 10 boxes in options we wanted!! (Our 10th box really could have been checked as well, had we wanted to wait a bit to build our vehicle and wait for the 2022 model year. We elected not to wait, and Vlad found us the best vehicle!) Without a doubt, I would recommend anyone considering a Lexus or used vehicle from this dealership, to request Vlad as your salesman. You will not be disappointed. Id also like to acknowledge the friendly and not pushy staff that we had the pleasure of working with (Malik, Franky, Tech Ben,...). Each of these representatives were professional and easy to work with... all very down to Earth, making our experience very enjoyable. This was a no pressure environment. To top it all off, Vlad presented my wife with a dozen roses as an additional Thank You for our business. 5 stars for Vlad & 5 stars for this dealership!

Li
Review №89

I loved my experience at Lexus! My salesman was Amazing (Cecilia) was helpful, knowledgeable, and worked with me to meet my needs. The managers were also nice and welcoming. My car buy nightmare, turned into my Dream Ride ( RX 350)😄🥰. Thanks Cecilia !!! I will be back to see you for my daughters car and more.🚗

Dr
Review №90

I was pretty nervous going into the process of purchasing a used car. I worked with Ben and he made the process SO MUCH easier and less stressful. He presented options to me clearly, and worked hard to make sure what I ended up with matched not only my budget, but the style I liked most. The pressure to buy was basically nonexistent, and I never felt like I was being pushed into any decision. I am so happy with my car and I will definitely be returning to Lexus of Milwaukee for my next car buying experience! 11/10 experience. I will be recommending to friends and family!

Le
Review №91

My sales associate Minna was amazing. I highly recommend her!

Je
Review №92

Great experience at Lexus of Milwaukee. Charlie Potter answered all of my questions and was very professional.

Fe
Review №93

Excellent customer service!! Met all of our needs and made the entire experience very easy!! Customer for life!!

Ca
Review №94

Minna was so sweet I really appreciated her.. went to Carmax and had a horrible experience will be coming back to minna to purchase my dream car

Se
Review №95

I had an ok experience here at the dealership, as there were some unpleasant moments when I had to initially interact with dealership managers. However, I want to give special thanks and applauds to Max Mazur, the salesman, as he is the reason, I am giving this dealership 5 stars. People like Max deserve to be recognized for his efforts of being honest, helpful, and simply for being customer oriented. Max went above and beyond in helping me to complete the transaction on my LX570. Max was always honest and patient when answering my questions and he made sure that at the end I was completely satisfied with the car purchase. Highly recommend Max as your Lexus car salesman!

Al
Review №96

Good ppl work there

Al
Review №97

The service is amazing! I would recommend Lexus of Milwaukee to all my friends and family. My service advisor was very knowledgeable and his communication was excellent. I felt I was very well taken care of. The technician did a great job. I will be returning.

Be
Review №98

Worst customer service, you dont even feel you are calling a lexus dealership! Not helpful and trained staff. I purchased a brand new lexus which they told me I have lifetime free carwash on this car. Now I am calling to schedule a carwash and they say we are understaffed and we dont do carwash anymore!Look for a better lexus dealer especially if you wanna buy a new car. I would go to Chicago lexus dealerships next time.

Jo
Review №99

Minna was a very nice sales lady- ask for her when you buy ur next car!

Pa
Review №100

Tyler, Sarah, and Dan (both) were so professional and helpful as we decided to purchase our first Lexus! We had so many questions and Tyler answered all of them. It was obvious that he was researching cars for us while we werent even there. His thoughtfulness in understanding what we were looking for was obvious as he actually listened to create a profile of our needs. The whole staff was welcoming and patient! It was definitely our best car buying experience ever!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1433 W Silver Spring Dr, Milwaukee, WI 53209, United States
  • Site:https://www.lexusofmilwaukee.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 414-386-5749
Categories
  • Car detailing service
  • Car dealer
  • Lexus dealer
  • Car leasing service
  • Car repair and maintenance
  • Oil change service
  • Used car dealer
  • Wheel alignment service
Working hours
  • Monday:7am–8pm
  • Tuesday:7am–8pm
  • Wednesday:7am–8pm
  • Thursday:7am–8pm
  • Friday:7am–6pm
  • Saturday:8am–6pm
  • Sunday:Closed
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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