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Velasquez Complete Auto Care
7623 W Hampton Ave, Milwaukee, WI 53218, United States
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Comments
Al
Review №1

They made my old truck sound like a brand new machine! I am very pleased. This was my first experience with them and I definitely will be back! Awesome service!

St
Review №2

Velasquez complete auto repaired a exhaust on my vehicle,but during inspection their was a power outage, while vehicle was up in the air on the rack. Well, long story short it was due a wind surge We Energies finally got the power on the shop gave me 20% off the total cost, and a $20 oil with my next repair for the inconvenience of not having my vehicle.

Ea
Review №3

Came in for a muffler issue, less than 2 hours later it was no longer an issue and the service was affordable. Fast, professional and quality service. 2 thumbs way up.

Tr
Review №4

This auto shop was affordable, clean, neat and professional! The service was absolutely great. My car (Lucy Green) was immediately feeling herself upon repair 😆

Ki
Review №5

Great experience. Friendly staff. Reasonably priced and didnt have to wait long for service to be completed.

Ju
Review №6

The customer service was exceptional. The quality of service was great. The staff was exceptional as well. I will do business again and again

Ca
Review №7

Over charged so for a oil change and inner and outer tire rods so i was told 849 dollars. And my oil light keep saying its low. They were fast and got it done right away i guess for what it cost me. Never again

Mi
Review №8

Great service went in on a Saturday morning for an oil change and they got me right on. I explained that Id had two oil changes prior and the oil is always low on my dipstick so before the oil change they hoisted it in the air checked for leaks and didnt see any and after they finished the oil change I checked the stick and it was full and the oil looked clear and cleaner than midas and woodmans

Mo
Review №9

Excellent service and the prices were reasonable from what I compared with other shops

He
Review №10

Terrible customer service from guy who looked at my truck this morning. I previously had service there and the manager was cool but he wasnt there today.

Co
Review №11

Ricardo is the best, he doesnt speak much English but hes super helpful, saw i needed help changing my tire so he grabbed a jack and a wedge and changed it for me. Super nice guy very helpful.

Da
Review №12

Not the best prices sometimes, but they do good work fast. Their customer service could be better.

Re
Review №13

Mfs dont even answer the phone

Ta
Review №14

Explain everything and worked with me. Cool so far

Au
Review №15

This place is SOOOOOO unprofessional. I had an appt and the machine that they needed to fix my car broke 5 days ago. They didnt even attempt to contact me nor would they call a different location to help me get my vehicle serviced. I would suggest you go somewhere else.

Ta
Review №16

Very good work but high prices

ty
Review №17

Great service and great quality work

Eb
Review №18

Excellent mechanics and professionalism.

Li
Review №19

Great! More than fair price & fast , too. Will go back when needed.

Tr
Review №20

My car has been waiting 3days to get looked at now they tell me to come at 8 and there not even open been waitng outside their shop for about 2 hours and still no one has showed up very unprofessional and untimely I highly don’t recommend going here !

An
Review №21

Poor car came out worsened then it can in the shop

Ed
Review №22

Very good job !!! Work was done right and fast

Co
Review №23

Quick service, didnt need an appointment. They gave me a price and stuck to it. Pretty straight forward repair but still it was affordable. I appreciated their service.

Co
Review №24

Very fast and affordable. They took me at the end of the day on a Saturday and got me out with a custom muffler and pipe bent in no time. I think I paid the Gringo rate, but I plan to keep going back so someday Ill get the regular price.

Jo
Review №25

Went in to see if they can put in a new air conditioning or repair the old one. Will cost me 50 bucks to see but they will take it off the cost. But looks like you have to leave you in my case van there

Ma
Review №26

3 time back same car. Think the guy burned a wire cause check engine lights are coming on and off after last visit so back again. This place on Hampton is the worst one to go to. The guy at the front desk don’t say nothing or don’t speak English. Also long wait for easy fix will never come back again

Li
Review №27

No service here under staff

YS
Review №28

Man they tried to charge $220 just to replace my brake pads they are super overpriced that should’ve been a $70-100 job

La
Review №29

This place is a scam! I will never be setting a foot in there. Price is ridiculous! Thankfully I had my man with me or else they would’ve tried to pull a fast one

Ma
Review №30

Been dealing with them for 20 yrs, always satisfied with there work/ service.

Ph
Review №31

I took my pick up truck for exhaust work. The mechanic was inspecting exhaust and in the process he is trying to up sale. So he starts moving brake lines. Causing a leak. Then said 400 dollars to repair. I have gave this place my business for years. Will never go back!!

Ju
Review №32

Love the cash discount. The lady running the counter could use a little empathy. Free estimates although they missed a bunch of issue the first time around. Repairs were pricey, but car repairs generally are

Da
Review №33

Awesome work. It took all day but very satisfied with the end result. The lady Maria at desk is very friendly and helpful.

da
Review №34

Terrible experience took it there to get a simple brake job for my car and my car havent been right ever since i drove it out the lot. They did not bleed the brakes after putting the new pads and rotors on ruining my caliper in the process. Smh no good

Do
Review №35

They do a good job and they always be honest about your car.

Ma
Review №36

This place gets real busy so it fills up fast a little pricey but I got everything I needed done and got a warranty so cant complain good customer service.

S
Review №37

Very long wait! I was quoted 45mins, it ended up being a hour and a half. I still wasnt able to get the work done. Per my records, they didnt have the part. So they suggested purchasing it and they would charge me $500 to put it on. Subtracting the $35 they charged me to look at it. I wouldnt recommend

Na
Review №38

The service was very nice. They were professional.

ra
Review №39

Very helpful was very honest

Ka
Review №40

Under staffed and smelt like Roach Spray

co
Review №41

Quick, fast, ACCURATE!

Ti
Review №42

Great service. Didnt add oil sticker for oil change and added wrong oil filter

Co
Review №43

Complete Auto care,fast and friendly service. Prices are fair and honest . May I suggest this place if you need your car fixed fast. First come, first served.

Mi
Review №44

I called ahead was told to come in and I would get service when I arrived 1 hour later I was refused service saying they were full... The Manager refused to address the issue...

Sh
Review №45

I went in to get my ball joints done. They told me that it would be 30 mins. 2 hours later they said I was next. 30 mins after that I took my keys and left. My car barely made it there because of the issue. I had to slowly drive back home and hope that know other damage occurred. Poor service

Al
Review №46

I was charged twice for my pizza my bankacount was negative $50 dollars bad experience I am done with this place.

hu
Review №47

Thank you Velasquez, I got a excellent service ! Im really happy!! I recommended you guy!!

Eb
Review №48

Too long of a wait. Didnt get seviced😣

De
Review №49

They made sure our car was right, Maria was very nice and welcoming.

Sa
Review №50

All love

Ro
Review №51

Waited over an hr just tonhave them look at a hole in exhaust and price it. 2 min job guess what ended up leaving. 10 people inside waiting 2 fuys waited iver 8 hrs and where on there 2nd day because they dudnt fix the problem. Horrible..

Da
Review №52

Had twice for exhaust work that I was over charged for and its still not right

Bi
Review №53

I had my motor rebuilt in 4 days no problems nore did I had to come back

Be
Review №54

Best Service & Price for Car Repair in Milwaukee. The shop is clean & they are open early in the morning.

de
Review №55

They will take care of you, best prises

Li
Review №56

They do an amazing job but god, their prices are so high.

De
Review №57

Great work here.... Only problem is the really long wait, due to the great work they do lol.

DJ
Review №58

Knowledgeable people amazing people skills

Ca
Review №59

The staff was helpful even after they messed up my car the cooperated but the service prices are high

to
Review №60

My abs sensor wasnt remover when they did my wheel bearing... the guy that did my wheel bearing broke my sensor n told me that is was too rust that it broke off but when i look at the sensor it wasnt broken! The guy left the sensor on the hub n press the old bearing out n broke the sensor cuz it was a straight cut off on the sensor!!!

Al
Review №61

Great service and great price

St
Review №62

Great price for quality work

Ro
Review №63

Service was great and the cheapest so for.

La
Review №64

Their good Mechanics but too pricey

Ro
Review №65

Great people good pricing

Ja
Review №66

Great shop

Ti
Review №67

Things just arent as cheap as it used to be but they did what I asked. Nuff said

St
Review №68

Service was fast and friendly

re
Review №69

Very expensive, not like the other Velasquez chains.

An
Review №70

Fastest exhaust specialist

ca
Review №71

Great work each and every time

La
Review №72

Not happy at all with my Service

Ju
Review №73

Broke parts and told me my vehicle came in like that when I know for a fact i didnt take it in that way

P
Review №74

Best prices in town

Lu
Review №75

Good job and very helpful

Ze
Review №76

Fast service

Ja
Review №77

Expensive repair cost

Di
Review №78

To many turnover with employee

Ro
Review №79

Good work

Ni
Review №80

Nice place

Br
Review №81

2 hour wait and my car is still parked on the street. I was told 1 1/2 hour wait for job to be done and after all this time they havent even started. I will not be returning here.

Li
Review №82

Over priced

Ch
Review №83

Good service!

ja
Review №84

Over price

Ma
Review №85

Ok

Ca
Review №86

Great

Fl
Review №87

Slow

Ni
Review №88

Milwaukee

Ja
Review №89

Disadvantage

Information
44 Photos
89 Comments
3.5 Rating
  • Address:7623 W Hampton Ave, Milwaukee, WI 53218, United States
  • Site:https://www.velasquezautocare.com/
  • Phone:+1 414-253-2225
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:7am–5pm
  • Friday:Closed
  • Saturday:8am–7pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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