Absolutely terrible location. My Dr sent me there to get blood work. The staff at labcorp are very unprofessional, the facility is dirty and unsanitary. I left without getting my blood drawn. I calked labcorp headquarters to explain the experience, the labcorp representative laughed and thought it was a funny story. I calked my Dr asked him to provide an alternative place to get my blood work and recommended that his clinic find somewhere else to send their patients.

Took these jokers 2 weeks to get my labs done, That my doctor needed right away. Back home Labcorp does a good job but this one, like most everything in West Texas, is a joke. No customer care or service.

I was issued lab orders for bloodwork and the doc sent me here. When I typed in the address to GPS my way, I saw they had less than 2 stars with 55 reviews. Initially, I panicked. After telling myself to not pay attention to the reviews, I went to the clinic. Lo and behold, the lady at the desk was friendly. She was also the one to draw my blood, which was quick and painless. She was friendly when prepping me for the poke too, we made small talk. I immediately left knowing I HAD to write a positive review. If only to give someone else peace of mind that not every experience at this place is a bad one.

Ive been there 4 times with my husband for bloodwork. Each time the staff has been professional and fast. I depend on reviews to guide my decision where to go and Im glad I decided to to go there despite the bad reviews. We have been pleased every time. Getting to review and print his bloodwork on the website has been a bonus.

It was very fast, and efficient. I had to wait for less than five minutes, and was finished within about 15 minutes.

This place is the worst place I have been too corporate needs to come down and straighten them out takes 30-55 minutes to check in just to take blood of a ursine sample. Someone needs their management to step up !!!

The staff had such a difficult time drawing blood from my child’s arm. The older woman was practically laying on my 1 year old daughter’s arm to hold it straight when she was not moving that much. My child was screaming like never before during the entire process more so because of the force they used just to find a vein. Her arm was shocking red with the woman’s fingerprints indented in my baby’s skin because of how unnecessarily tight she was holding her. After the blood was drawn I blocked the woman’s hand saying that I do not want a bandage Bc trying to take it off irritates my child’s skin. The staff member completely ignores my request and forcefully puts the bandage over my finger. It was a horrible experience and will not be going back.

Came 25 min before they closed. They turned me away. Said their system was shut down already. This is why these people make $12/hr. Bad business.

I am the MD that sent the patients to this Lab core.They are RUDE beyond belief. Please ask your insurance to authorize a different lab. ANY LAB anywhere is better than this place.

Workers were rude and not friendly, didn’t tell me how I would receive my results or even a word/warning before she stuck the needle in me.

Visited office and had blood drawn. Looked online for my results and no record of my visit was online. called the office no answer, went by the office and they told me they couldnt help me. Called the 1-800 number they gave me couldnt get anyone on the phone, couldnt get anyone to tell me where my specimen was. I have the receipt from the visit and NO one can help me. if you can avoid this place I would. The only reason I go is that the service are relatively inexpensive. this place is terrible and the staff is very unhelpful. I have to bring my orders in by hand every time because if I dont they wont have the fax from my doctor.

Staff especially front desk is pretty bad. Really unprofessional. They don’t take electronic insurance cards and I offered to email and in this year of 2020 they don’t have a to email? Yea they need to upgrade their ability to help individuals.

Gave them my insurance info, they still charged me, they reroute your calls to somewhere else. I only got anywhere because I told them I would be reporting them for fraud.

Went this morning for blood work my doctor sent in. Staff was great. I pre-booked my appointment online and check in was quick. The front desk lady answered a question I had about my copay and was pleasant. The lady who drew my blood was awesome. She was fast, efficient, and I barely felt the stick. Im wondering if people are mistaking efficiency for rudeness. I didnt encounter one rude person there. I did have to wait about 15 minutes after check in but thats it.

After reading the reviews I had prepared myself for the dreaded visit. Everything went smooth, I was in & out quickly. The only problem I had was the lady at the front desk asked for my paperwork, I was there to take a drug test, I had received an email saying I didnt need paperwork, that they can get the information they need off of my phone. It clearly stated that in the email, the lady said she would allow it this one time but not again. Just thought it was odd that it stated I didnt need paperwork, then I get there & I do. Anyways, she allowed it to happen & took care of me. I can see why some people think she is rude, she is very matter of fact. I just wish they would make it more clear on what you need to bring, it seems like a miscommunication from Labcorp & companies that are hiring. So bring your paperwork with you, or you might not get helped.

Went in for blood work. I had seen the bad reviews and was expecting the worst of this place. My experience actually pretty good. It was quick and easy no problems whatsoever.

Absolute worst front desk person I have ever come in contact with. I would almost think I’m on a hidden camera tv show. She was so hateful. She didn’t answer questions, and to top it off, she literally threw my credit card back to me. No exaggeration. I have never on my life experienced worse customer service. I will not go back and I would encourage others to find a different place also.

The staff member at the Texas Tech Physicians Center of the Permian Basin was immensely rude and refused service to my wife because it was 4:45pm and that was too close to 5pm. We attempted to explain that we live almost an hour away and having to come back at a later date was impractical but she rudely repeated that she would not be drawing my wifes blood samples. I will be contacting her supervisor.

Just had a really good experience! No wait (had an appointment). The lady that worked up front and drew my blood was very nice. Couldnt have went any better.

It’s been years since we have been here, office may be updated and quick BUT, the lady at the front desk should be FIRED!! We had a misunderstanding over a drug test, all we seen is no drinks allowed so my daughter opened the first door to take a drink of water and she was refused due to that. Another very nice employee tried to speak up for her since she saw her the entire time but nope! Where are all the signs ? She was so dang mean , rude and hateful that I left before getting my granddaughters lab work done for her neurologist!! Is the rest of the staff like this? I’m not going to change a 5 year olds arm to a staff member who should not be allowed to work with any thing with a heart beat or not! I have strong words for this female and chosen names for her!

The “lady” who works the front desk/reception knows no other way but to act rude and hateful to literally every person she comes in contact with. She truly hates her job and human beings in general. Apparently LabCorp does not read these reviews or changes would’ve been made long ago (based on other comments and poor experiences)....so, with that, I took my orders and went elsewhere for my lab work. I’d rather pay out-of-pocket than give these folks one dime of my business.

9/7/2017 LabCorp location in Midland, Texas (2500 Illinois) is a very unprofessional highly anti-patient atmosphere. Sad but true, I do not blame the staff, which are few or less, I think Management needs to take responsibility and get their butts kicked. Why, you might ask: I was the 3rd person in line, got in the Q.......waited almost an hour for the one staff person to process and attend only 3 ahead of me. While I waited 4 more came in, 3 left after no front desk help. My time to get blood drawn ,once I got inside, took about 3 minutes from start to finish......go figure!! Also, this is a NO STAR service, one must select one star to be able to post this review.

No wait. Polite staff. As blood work goes, it was good.

This place is awful. Mean staff that does not care about their patients! I took my 7 month old in to get his blood drawn. The nurse couldnt find his vein and then yelled at me because he was crying so his blood wasnt coming out fast enough.... she ended up not getting enough blood so we had to go somewhere else. The front desk lady was just as bad, she was so rude. I would not recommend this place to my worst enemy! This place needs new staff or should be closed! I wish I could give this place a 0 star because thats what it is!

Ive been here twice, the first time they didnt send my results to the doctor and when I tried to call to ask them to send them the woman on the phone said I cant hear you! And hung up on me, so I called back and she did the same thing again. The second time the doctor called me to tell me they had called the lab themselves to make sure theyd received the orders and even gave me the info from their confirmation. I show up at the lab and they say they have no orders. I call the doctor and they confirmed they had sent them to the exact fax number but said they will resend. I know stuff like that happens but its the way the front desk woman spoke to me and reacted to me that is awful. Very rude, very unprofessional. I do not recommend this place.

Took my 16 year-old son in for blood work. While waiting heard the lady in front of us. The front desk asked where her 24 hr urine sample was and she said she knew nothing about that. The rude front desk lady (short with grey hair) laughed and said she could not get blood work done with out it. The patient said I wish I had known that because I am a teacher and I have to make arrangements to come back. the rude Lab Corp lady laughed at here and closed the window.

Front desk staff was rude and unhelpful. Lady taking bloodwork did not engage in conversation or respond when I spoke with her. Did not acknowledge my requests. Was rude and quick to get me out when needed to rest because lightheaded. Do not recommend.

The drug test scheduling system does not work with the facility. I drove all the way there and was refused a test even with an appointment...

Terribly unfriendly, unhelpful front staff. Once you get past them it’s ok. Words can’t descibe how awful their client relations are

Awful experience today! The woman working front desk with the grey hair is so rude!! Im highly dissatisfied with her customer service. I live in D.C and never experienced anyone this poorly mannered in a professional environment, I thought Texas was supposed to be the friendly state. My technician with the bad eyebrows was so unfriendly and made snide comments. I would definitely call your employer after a drug screening because these workers here seem like the kind of people who would lose your samples just to be petty.

Office staff was rude. The sample vial my doctor gave wasnt the right one so they told me I had to transfer my daughters stool into different collection vials. Thats fine. The nurse slammed the vials down on the counter and walked out of the room. No instructions or anything were given. The nurse also never returned. I finally left them on the counter and walked out. I will NOT use Labcorp again and my daughters pediatrician will hear about our unpleasant experience too. Surely there are better labs in town?!

The lab test that was completed was not the test that was ordered by the Dr. A chemistry profile was ordered and a CBC was done. I myself saw the order on the request slip for the Chemistry, but the lab denies it was a fault of their own.

The front staff was very curt and unprofessional. I had orders from Methodist Transplant Hospital in San Antonio & every time I come to LabCorp, they have problems following the orders. If they need you to come back, they are rude and very matter of fact instead of explaining why. My orders required that I be fasting and she was insistent that I didnt need to be. Pretty sure that I need to be fasting for a fasting blood sugar!!!

Made appointment online. No problems at check-in. Rachel was amazing.

They did great, really nice staff, don’t know why this place has bad reviews. My experience was great

Worst lab corp ever! The two technicians are rude as hell and uneducated. Not friendly at all. Both had attitudes. Sorry ass place. They purposely made us wait. Im going to call customer service and report this place.

Wish i would have read the reviews before coming here. I have huge swelling on my arm from the lady drawing blood incorrectly. She was rushing and obviously didnt draw my blood correctly. Had i not known to apply pressure afterwards it would be way worse. This place needs new employees or should be shut down. Unbelievable.

Inefficient, rude front end process. Staff demanding and irritable. Took four trips to get it done taking an hour of my life each time, when two trips should have been enough. Avoid like they are the purple plauge from hell if at all possible.

This place is a freaking joke. Nobody ever answers the phone & we waited for 15 minutes and nobody ever came to the desk. Need to put a big help wanted sign on the door

The people in the back drawing are very nice, the horrible, lax, and completely put out front desk lady is apathetic, rude and completely indifferent. I cannot imagine she gets paid to act this way

We had the worst experience with the front staff lady today. My wife and my 7 yr old kid had a horrible experience with her. I dropped my wife and kid for a lab test and had to leave for job. She was too rude and was not willing to finish test unless someone come and look after my kid. I wonder how should single parent react to such crazy demand of her. She was not soft spoken at all, my daughter was hungry, but that lady in the front was neither doing the test nor letting my wife and kid leave the lab! She had kept my wifes ID and could not let her leave nor do willing to conduct the test. It will be great if LabCorp pay attention to the gravity of the situation the way their staff behave with their cusomers, especially when most of the google reviews about their Midland office are bad!

No one answers the phone, it keeps repeating the same thing when it tells you to press #4, 5 and 6. If theyre not going to answer, then they dont need a phone!

Terrible staff, not very competent in their positions. They lose orders and then try to blame doctors for not sending them.

IT IS RIDICULOUS HOW LONG THEY MAKE YOU WAIT. LIKE SERIOUSLY HOW LONG ARE YOU SUPPOSE TO HOLD YOUR URINE. MY BLADDER IS ABOUT TO BURST. BUT ITS POINTLESS TO WAIT THIS LONG.

The nurse stuck the needle in my arm too far and the needle went all the way through my vien. This caused severe bleeding under my skin resulting in a bruise 7 inches across. This is not the first bad experience Ive had here but it will be my last. My wife had a bad experience here as well. I wish I could post a picture of the black and purple bruise on my arm

Very curt and hateful. Will never be back!

Front staff not very helpful .Kiosk does not work properly.Not very friendly.

Most rude place I have ever visited. Will NEVER go back!

Terrible service and bad attitude.

Unskilled and not friendly.

Terrible