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Star Nails
265 Rt 211 E, Ste.9-10, Middletown, NY 10940, United States
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Yo
Review №1

I have been coming here for YEARS but lately Ive been seeing Kim and let me just say it has been a blessing! She is absolutely the best. Everyone here is great but she is just amazing! She is so professional, funny and all around a good person. I look forward to coming to get my nails done. She actually talks to me while doing my nails. She makes me feel comfortable. Shes so cool. Shes so talented. Shes just such an awesome person. You cant go wrong. Next time you come request her ask for a design if your into them this is your girl trust me you wont regret it thank me later shes dope! 5 stars⭐⭐⭐⭐⭐ from me!!!!

Na
Review №2

Worst nail experience ever. Since I went late in the day they decided to pop my acrylic off. After I told TIM it hurt multiple times he ignored me and continued. They would not soak my nails off. He cut all my REAL nails off....I’ve been coming to this salon for months- I’m nice and leave $10 tip. Never AGAIN! Brian do not leave your store- apparently when you aren’t at work they treat everyone poorly

Th
Review №3

They are good but on the pricier side30$ for short gel fill in50$ for basic gel pedicure

Jh
Review №4

The first time I came here I did my nails with Kelly, and I loved them. I booked my second appointment with her over the phone with someone who usually picks up the phone (the owner I assume). I called today 09/03 to confirm what time my appointment was at and the guy who picked up the phone states that I can come in earlier. When I came in I said “Hello I’m here for my appointment with Kelly” he told me to have a seat. Another person walks in and says that they have an appointment with Kelly at the same time. The guy who I first approached said “ms you don’t have an appointment with Kelly you have it with Tim” I said no I don’t and while I was talking he cut me off and picked up the phone which was rude. He then proceeded to speak with me and went back and forth about how I was wrong and made the appointment with Tim when I know I made it with Kelly because I don’t even know who Tim is. He is very rude and unprofessional. He did not try and come to an agreement with me. So I told him he lost a customer.

Le
Review №5

Really nice people and helpful. Highly recommend 🥳 and great prices

An
Review №6

This place is great. I just think they are a little too expensive. I just got recently married in June so I went here to get my nails done and toes done. Getting the dead skin of your heel of your foot is part of the package deal and the lady who was giving me a pedicure, she charged me 5 extra dollars on it. Like I said, its a great place but they kinda take advantage of you especially if you are spending money for a special occasion.

ba
Review №7

Very clean and friendly. They are not rough and do nice nails and pedicures. Also free beverages for their customers.

Da
Review №8

I loved my nails so much. Nancy did my nails. She did an excellent job on my nails!!! Ty so much I love my nails!! Nancy also did my eyebrows I love them a lot too!!!

Da
Review №9

I absolutely love this nail salon! They are very kind and always make me smile with the amazing nails they leave me with. I had Kim as my nail tech and she was so kind as to suggest a nail design that I absolutely fell in love with. And on top of that they offer free complimentary drinks for the customers; This was place is amazing!

Ad
Review №10

I’ve been coming to Star Nails for sometime now and i must say i’ve never had any issue with them. They are definitely very professional at what they do and how they treat customers. I always either go to kim or Nancy. They are both extremely amazing!! They always make sure that i leave happy and satisfied with their work. I highly recommend them and everyone else that works there!!!

Ad
Review №11

Best place to get your nails done! So clean and professional. Kim is amazing!! She knows exactly what to do and how to make it look PERFECT. They 100% make sure you’re happy. My go to place!

Co
Review №12

I love Star nails. They are always so nice as soon as I walk in. I was searching for a good nail tech for a while and I found Kim! She is always down for my nail ideas and she does them perfectly. 🥰❤️

Ra
Review №13

Had an appointment at 9 and started on time. Kim was amazing. Showed her a picture of what I wanted andShe delivered. I will be back for certain

Ti
Review №14

This was my first time coming to Star Nail Salon and I must say the cleanliness, quality and service I received from Kim exceeded all of my expectations. This place is a must go to if you want to be completely satisfied with your nails and experience as a customer. ⭐️⭐️⭐️⭐️⭐️

Da
Review №15

I happened to walk in today I usually make an appointment but I happend to walk in I broke a nail wanted a fill and he rudely Denied me when I always spend money in this place because they’re very expensive and I always feel kind of uncomfortable I feel like I was being talked about but I let that slide but he was very rude today and told me that he has appointments and there’s literally like three people in there and there’s nail people sitting around not doing anybody’s nails so I was just confused and I felt very disrespected and he’s like oh you can get pedicure that’s it so I was like all right and then I thought about it and I just walked out and I left and they will not ever get my services ever again unless they’re the last place that I can go to

Me
Review №16

This place is amazing!! So nice and clean and super attentive. Kim is the absolute best and always taker her time creating beautiful designs. I highly recommend!!!

Je
Review №17

I absolutely love it Im so happy I mean Im a cosmetologist I do nails pedicures everything hair makeup I mean everything but I needed to get pampered so sometimes I do pamper Myself by letting people take care of me for once and its just awesome job loving me doing my nails my feet and rubbing my bad legs they hurt so bad cuz of my health but theyre excellent thank youJennifer Oathout

Na
Review №18

Tim was great! This salon is very clean and organized! Customer service was amazing! Will be back again!

Ca
Review №19

I have been going to this place for years! Im grateful the team is so welcoming and always willing to service its customers. Thank you Kim for being such a great nail tech, and Bryan for being so accommodating. Would recommend to anyone looking for good quality service!!!

Je
Review №20

Prior to COVID I would come to STAR nails because I loved how they did my nails, but also because they treated me so well. Recently, I thought it would be nice to treat my mother to a gel manicure (I did not have an appointment) and I recommended this place to my sister, and we went there. My sister arrived ahead of me and they told her they couldn’t do it and they squeezed three of them in. Now I am okay with being turned away because I mean we didn’t have an appointment, things are different now because of COVID, but what I’m not okay is you accept to provide a service and then you are treated like s***. My sister explained to me that she believes she was treated that way because of how she was dressed and we can make assumptions, but what I will tell you all who are looking at this review I have never witnessed someone grab my mothers hand urgently because they want to get it over with. My sister had to raise her voice and let them know that they were mishandling my mother on her 60th birthday. I will never set foot in that place again. My mother doesn’t get her nails done ever and I’m sorry that she was treated like that in one her first experiences. As far as quality is concerned her gel manicure was rushed and she didn’t get the color she wanted. My neice however did have a beautiful gel tips applied by a worker there who took her time. The lady who worked on my mother if I knew her name it would be displayed here. Thank you for taking the time to read this.

Je
Review №21

Love getting my nails done here I highly recomend getting your nails done here. Neat, clean, professsional, talented nail technicians

Be
Review №22

Thank you Kim. I really enjoy the salon and all its team. Very professional and accomodating. Best designs and always up-to-date!

Sh
Review №23

I’ve been going here for years. I see Tony but have used most of the techs when he was on vacation etc. and they’re all excellent.

Cy
Review №24

HORRIBLE SERVICE…Tim would not soak off my daughter’ acrylic nails instead he decided to pop off each nail until they almost bled, his wife Sandra told him to continue popping the nails off even if it hurts, while my daughter complained they ignore her. We won’t be back!!!!

Ny
Review №25

Always a job well done on my gel manicure.

El
Review №26

I love this place, very clean, they follow all sterilization rules and they left my 💅beautiful

Li
Review №27

My go to nail salon! Kim is the best!!

Lu
Review №28

WONDERFUL, Kim is the best, so friendly and kind, such a nice environment!!! 💅🏽💕

JA
Review №29

My first time here and I will definitely come back!

Ky
Review №30

Don’t get me wrong the people are very nice but their nail techs did a very poor job on my nails, made the acrylic thick. They are very lazy. I know many nail places where I leave and my nails and cuticles look very healthy, however when I left I still had hang nails on the side of my fingers and the acrylic not having paint near the corner of my nails. Over all they just don’t take their time with their customers nails which really sucks, because it shows once you get home and really see what they did to your nails.😭

Pu
Review №31

Classy environment, great service polite employees did a great job on my nails

Ca
Review №32

Love this place very clean . calm and great customer service have been going for years

Ma
Review №33

Love going here. Sanra always does a fantastic job on my nails!

An
Review №34

Always great service

Mo
Review №35

The salon is clean, comfortable and well maintained. I use Sandra who does a wonderful job but have used others when shes been away and have been pleased with them as well. Prices are comparable to the mall but unlike the mall theres no drama at Star Nails. I would have no problem recommending this salon.

Da
Review №36

Lovely place. Great work and very clean. Very relaxing. Wife and daughters love it and so do I.

Ch
Review №37

I have never gotten my nails done elsewhere however I feel that they do a good job on my feet. The chairs are huge and they have message functions. The foot baths are lovely and they add minerals to the water. They offer a variety of options to include with your services. I feel as though I get good value for my money and walk away feeling refreshed.

B.
Review №38

Got Spa Pedicure today. Did not receive all that was advertised on the laminated menu. Apart of the Spa Pedicure is hot stone massage. I asked twice during the pedicure if he was still going to do the hot stones, because he was starting to paint my nails. He just smiled which indicated to me he did not understand what I was trying to communicate. I asked another personel member and they told me that they dont even have hot stones. They do good work. Loved the pedicure & massage, but I bought the Spa Pedicure because it had hot stones. I would advise that you ask about any treatments here and if they pull out the laminated card with the breakdown of whats involved.... ask about each item specifically, because they may not be capable of providing services that they advertise for. Also, the prices on the wall differ from the actual on some items. :/ I would come back, but only for basics.

Pu
Review №39

Very clean. Sandra did a great job.

el
Review №40

If I could give it zero stars I would . They are terrible , if you go and get your nails done and something happens to them within a couple days you have to make sure the persons working cause the owner will not let anyone fix them unless you get charged . While he talked with me he smiled and laughed at the situation that wasn’t nearly funny . I Got my nails done Friday and Saturday it chipped . He promised me it wouldn’t chip that I was going to be okay . Then a day later it chips I drove 30 minutes to get the chip fixed to be told I have to come back tomorrow cause the person who did my nails wasn’t there. The person works for your store anyone should be able to fix a mistake someone did doesn’t matter if they didn’t do it , they are getting paid regardless . IM OFFICIALLY DONE WITH THIS PLACE . If you want to be disappointed then by all means come here , you’ll definitely get that .

Je
Review №41

Love this place. Not only are they quick, they do a good job and are always friendly. Ive been there a bunch of times and have never seen the place dirty, not once. They also do a fantastic job of eyebrow waxing, which is why I am now a loyal customer.

Pa
Review №42

I love my tech Hiu! He is the best. I am one of his regulars, every two weeks baby! 👍👍❤❤😎

Va
Review №43

I started going here in the spring for gel manicures and loved them. My nails grew... I graduated to gel wraps on my real nails with gel polish. I tried several of the nail techs now I go to Leon. I like the way he does a slight turtle back on my nails, hes creative and personable. Everyone in here is very nice. They do have a fairly new nail tech here who was really nervous when he first started and is getting better by the day he did my last pedi. He is the owners (Tony) nephew. I would recommend Star. Go a few times try different techs until you find the one you like.

Ch
Review №44

First visit and last, the place is not customer friendly l asked for a design and they were so rude especially who l think was the manager, l felt disrespected. The pedicure is not even a good one and the prices are not compatible with the level of service. I will stick to spending my money at an establishment that values their customers not belittles them.

Ki
Review №45

I have been going to Star Nail since I moved to the area in 2014. I adore the owner and staff. They treat you like family and greet you by name as you walk in the door. I hesitated to post my review until now ONLY because they are one of my best kept beauty secrets in OC.

di
Review №46

Been a faithful follower of one of the workers for years..he drilled too hard and fast..cas using pain and burning...after pulling hand away and asking him to go easy...the vietnamese started....he finished quickly.. and went to pay and tip him...he only took payment..didnt want tip.. and said dont come back..he wasnt ever going to do my nails again....i was floored..and paid..and never went back....6 out of my 10 nails lifted and snapped...no tips..my own long nails....never again.........

Ei
Review №47

It seems like every time I make an appointment. They always seem to cant find it in there book.They charge way too much Jel polish. The hands are 7.00 more and the toes are 15.00 more. Talk about over charging you. Whats the difference between 10 finger and 10 toes? Can someone answer me?

Di
Review №48

Staff is friendly. Prices are reasonable. I am always,satisfied with the gel push for nails!

El
Review №49

I just went to the salon today and I will never go there again! I had a fill done and I felt like it was super rushed. My nails were filed terribly. The gel is bumpy on my nails and I literally paid 45? For what? DO NOT waste your money or time here.

Yo
Review №50

Nice staff and beautiful salon good service 😊

Na
Review №51

Nancy is the BEST!!! The salon is clean, quiet and professional.

Cr
Review №52

He did my nails and there was acrylic under my nails.then I got a infection after.

Br
Review №53

I love star nails, more affordable than any nail salon in Middletown, they do a fast excellent job. Friendly and very honest! Will always be my favorite nail salon

Di
Review №54

LOVE THE NEW PLACE, CLEAN AND BEAUTIFUL. The staff is great and walk ins welcome

Ma
Review №55

Recommand - They are polite, friendly, fair priced. One thing, when they speak in their language to each other is so rude and can be offensive. You know for a fact that they are speaking about you or a customer. STOP it, thats so childish.

Sk
Review №56

I love this place Tim is the best in my opinion this will always be my all time favorite nail salon to go to.

Je
Review №57

Pros: nice, new, clean, bright placeCons: overpriced, substandard spa pedi, regular mani, polish all over my cuticles, skin and I had to point it out so they can clean it off.Overall: never again. Ill stick to 360 nail.

Br
Review №58

The absolute best experience Ive ever had and a nail salon havent gone anywhere else in years and I started getting my nails done when I was in 10th grade. Love them

T
Review №59

Wonderful experience, very clean professional and the staff is courteous and friendly. The gel pedicure was fabulous

Ch
Review №60

The workers there are disrespectful they act like they are doing you a favor had my Nails done and they look horrible !!spoke to the owner told him that the employer was very disrespectful to me because I told him he’s hurting me and the owner did nothing!! And my nails look horrible I give them five 👎🏻👎🏻👎🏻👎🏻👎🏻 down!! I will never go there again what a waste of money !!

Mi
Review №61

I LOVE HAU!!! Awesome nail tech!! I just wish they were open on Sunday

An
Review №62

These guys are awesome, found em right b4 a wedding I was in & I was hooked aFter that!.. Im always happy w. The outcome & fiNished product ... They listen to my ideas & hear me out when I come w. Thoughts & ideas of ky own! Thank you so much Star Nails!

Je
Review №63

Their new location is very nice with all new chairs and equipment. Thats the only good thing about this salon. My pedicure and manicure both came out as if I had done them myself. No price list is posted in the salon and they dont even have brochures telling you their services. My friend and I felt like we were ripped off when a basic mani-pedi came out to $38 before tip. We are used to paying $25-$30 for better results. Additionally, you cant tip on your credit card which is infuriating. Too bad they didnt revamp their techs and prices along with their new location. Ill continue to drive to Monroe for my nail and waxing services since YH Nail does the best job for a great price.

Ch
Review №64

Did a horrible job came in twice within a week to get my nails done. They were popping off paid them for the service to fix them call to complain ask to fix my nails free paid twice and my nails popped off owner very rude never again found a great nail tech in Middletown area Janeyliz Creationz who does w wonderful job nails last a long time !!

Re
Review №65

Clean, neat and friendly techs.

Su
Review №66

Been going to star nails for 2years now and have only had one mishap .they are friendly and very professional

Ki
Review №67

Overly priced

Ju
Review №68

Very professional, the owner and employees are extremely nice and make conversation with you and very clean. Love how quick im in and out

Ar
Review №69

Friendly staff. They dont all speak English, but efficient, good prices, good quality and good service. I got a foot/lower leg massage as a part of my treatment, and my legs felt almost better than my feet!

Ju
Review №70

PLEASE READ:CONSUMER BEWARE= I had went there last week on my visit back to N.Y. I got a full set and pedicure. The pregnant woman used absolutely no cuticle softner when pushing back my cuticle and no cuticle oil after buffing my nails. No soap to scrub my feet either. Just a little half spoon of expholiant and a weak used scrubber.Thats it.She also didnt give a good message ( which is why I paid for a pedicure). The pedicure maybe took 15 min paint and all. I didnt complain I just let it go because I felt bad that shes pregnant and having to bend on top of her baby. She then does my full set and puts the tips on super quick and didnt SIZE them to where they sit on my nail correctly. She rushed the full set as well and with paint and all took 30min. I am an ex nail tech and everything she was doing was terrible and rushed,meanwhile there was no clients coming in to rush for. Aswell in the pedicure you pay for the products that they are supposed to use on you. Very stingy,cheap,and unsanitary. I however gave the woman a $10 tip and paid $60 for 45 min worth of work .I then get home and 3 of my nails popped off. Only the tips of the nails came off on all 3 of them. I still have the rest of the acrylic stuck on my nail beds. I felt very cheated rather than treated. Now I have to pay more money for a whole new full set because the tips are all coming off. DONT WAIST YOUR MONEY,PLEASE GO SOMEWHERE ELSE.

So
Review №71

OMG....EXCELLLENT EXCELLENT....VANNA WAS WONDERFUL...I WILL DEFINATELY BE GOING BACK

St
Review №72

Great place. Very clean. I’ll be back.

Ni
Review №73

I use to come to this one when it was the old one all the time. I today came to the new one and it was horrible!!! I am so mad I have gel polish all over my skin . It looks like a 2 year old did my nails for 25 dollars ?!!!

EV
Review №74

Beautiful Salon everyone is very helpful and nice.

Sa
Review №75

This is the worst place Ive ever gotten my nails. It literally looked like someone chewed gum and stuck it to my nails. Every single on one is crooked, lumpy & stuck to my skin. They kept using the tool till i was bleeding and only stopped Bec I complained heavily. And when I tried to tell them all he would say was it look good. Ull be most beautiful girl at party My nails looked disgusting. & when I tried to tell the man who sat by the desk he got annoyed and was giving me additude as he fixed them (meaning he did nothing to fix the situation) it was extremely over priced for the horrible service they provided.

Ja
Review №76

They did my nails nice but it was a little sloppy

An
Review №77

I went there on saturday i got matte nails it started bubbling and now they all peeled off so i don’t recommend matte there or just say no thick coats or it.

Ni
Review №78

Leon is the best !!

Be
Review №79

Sophia is great

Ke
Review №80

Nails shaped differently and cuticles not done. Crooked nails, cuticles painted. All around a bad job. The girl that did my nails was distracted, rough and all around seemed checked out. First and last time I go here!

Ar
Review №81

Im so glad to get back....100% recomended

Th
Review №82

I love my nails Leon is the best

De
Review №83

Owner money hungry , tells you one price then changes it. Pedicure service horrible

Sh
Review №84

We walked in the door at around 6:10 pm. We did not realize that they closed at 6. Not only did they still do Krystals nails, she did them just like the picture she showed her.

Ch
Review №85

Very friendly staff nice clean place.

an
Review №86

My nail broke the day after I did them and was highly disappointed! Wanted them to fix my nail however they received their money and could careless about the job that they didThey will never receive a cent from me again!

M
Review №87

They are fabulous as always!

Jo
Review №88

Nice and clean place,

Ja
Review №89

My go-to nail salon since I was 16 years old!!!

De
Review №90

Dirty nail salon. Dont clean pedicure tubs nor do they line them. Also charge $5 extra for OPI polish. Gross and ridiculous.

Ch
Review №91

Great people

He
Review №92

Sandra is the best!

ch
Review №93

Clean and professional

Ca
Review №94

Sloppy

ka
Review №95

Very clean

Al
Review №96

I like it

So
Review №97

My favorite place

Information
100 Photos
97 Comments
3.8 Rating
  • Address:265 Rt 211 E, Ste.9-10, Middletown, NY 10940, United States
  • Site:https://starnailsmiddletown.com/
  • Phone:+1 845-467-4063
Categories
  • Nail salon
  • Beauty salon
  • Spa
  • Waxing hair removal service
Working hours
  • Monday:Closed
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–7pm
From the business
  • Identifies as Black-owned:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
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