Had some questions about the platform that I wasnt able to figure out. Hopped on a quick screen share with Areep and he was able to walk me through them and resolved both issues I had. Great customer service.

Terrible products even worse customer service. Stay far away. They will get you to pay $750 and tell you it’s free customer service, it’s not. Never can get in touch with anyone and always has issues running on my mobile phone.

These guys are trying, and their staff is excellent. However, there a still bugs to be worked out, and there is no trial to use in order to see if it is a good fit for your business. I would use caution if you are a small business such as myself, youll probably find that it does not simplify your office time, but complicate it. I suspect it would be better suited for larger businesses with more moving parts. Otherwise, total overkill and far more complicated than it needs to be. My intent was to pair down and simplify my office hours.

Working with Mike and the Job Progress team has been nothing short of amazing! Mike’s commitment to helping his clients maximize the potential of their Job Progress Operating System seems limitless. There are few like him in business. He’s sold me on the benefits of his system, then immediately helped me “implement” the system, and has continued to follow up with me “unsolicited” on a regular basis... just to catch up on business, and now personal also, and let me know about the latest enhancements, and see how we might be able to further leverage the platform. In several instances, we have uncovered additional ways to leverage their technology and they have customized certain processes specific to our company. This type of customer service doesn’t exist anymore. These guys are serious about what they do, and 100% committed to their clients success. You really feel like you have a true partner, and the cost becomes insignificant when you consider the incredible value of the relationship. This platform has simplified and streamlined our systems and processes, allowing us to focus our attention on revenue generating activities. This system provides a seamless process for our customers, and has streamlined our back end operations, making them much more manageable, and freeing up tremendous amounts of time...PRECIOUS time, to get back to the family!

I cant say enough about how appreciative I am for the Job Progress team! James Dean is my go to guy and he is absolutely a blessing! Although Job Progress doesnt check every box, yet, I feel confident that their awesome team will accomplish it! Customer feedback is what helps them to be better and more adaptive to all systems and needs. James is a Rock Star and I believe in you guys because of him!!!

Rony is so easy to work with! As a teacher, he is clear in explaining directions, patient when we dont understand despite his clear instructions, and bends over backwards to help us over and over again. I highly recommend him!

I’ve used many CRM’s in the past from EMR’s to trade CRM’s. Most of them have a lot, but as soon as you start using them with your current SOP’s, they flunk. Job Progress was truly built for the contractor. Their in tune design with the common procedures makes everyday operations flow simply. There are many ways to hold your employees accountable and is the mesh that prevents anything from falling through the cracks. Their innovation and constant creative thinking keeps them on the cutting edge of new releases that apply to every contractor. Their desire to meet their consumers needs cannot be best. I’ve worked with quite a few of the team and gotten to know them all well. The story behind this is incredible. Mike Ippoliti and David are two of the greatest. Mike is so attentive to every single request! Truly- you cannot find better... save yourself the time and effort in demos... JP is the way to go and the future.

Job Progress has completely transformed our roofing business. The CRM system Job Progress offers has streamlined our business and enabled us to maximize efficiency every single day. I love the ongoing customer support that Job Progress offers. Whenever I need help, Rony is always there to support and train both me and my team. I would highly recommend Job Progress to other contractors who are looking to improve their company!

JobProgress has been a game changer for my business. With a growing company and a million different things happening at a time this is by far the best way to keep track of everything. In the roofing business little details and customer service is the key to success. JP will help you get there. The technology and attention to detail in this CRM is second to none. If you are considering a CRM this is the one for you.

Job Progress is a great platform! Easy to use and has all the features you’re looking for to help take your business to the next level.

Very happy with the service we received from JobProgress. We were especially impressed with the training from Rony Codjoe! He knew our industry well and knew the CRM system even better. Thanks, Rony!

Our experience working with Rony Codjoe at JobProgress has been exceptional. Rony made the challenging task of learning a brand new CRM a pleasant experience. We appreciate his patience and would highly recommend any one to work with him!

What a life saver this product is for our company. We were growing so fast the only way to keep things moving smoothly was going to be with a great crm product. Thankfully we found Job Progress. We had great on site training (more than once) that got all of our staff up to speed. Rony has answered all of our questions even on off hours. Really couldnt ask for anything more. If you really want to be organized, efficient and on top of your contracting business this is where you go!

Job Progress is a great platform! Easy to use and yet has all the features you’re looking for to help take your business to the next level. JP’s coolest feature is actually not in the program, it’s my man Mike Ippoliti and his team. They do an excellent job helping you use the program in a way that makes sense for you. Can’t ask for much more than that!

WARNING WATCH YOUR STEP WITH THESE GUYS: would not let us try the software for any period of time without paying. So I went ahead and purchased the software at around 2 pm Friday used it over the weekend and decided it DID NOT do some of the basic things we needed, and tried to cancel at 10 am Monday, not even 24 business hrs from order time and they will not give a refund.After working with the software over the weekend we decided it was not for us, would not do some of the basic stuff that is needed in the estimating section of the software. According to their tech support, there is no way to automatically apply profit margin???? this is a deal breaker for us we are a remodeling design-build firm and each of our projects is totally different.They are refusing to refund our money. It has cost them nothing to deal with us. We didnt do any training even. I watch all of the training videos they have from 2017, screens dont even look the same.Plus, good for them I guess, I hate the 3 ad spaces with the revolving ads they have sold. I was never told about that.There are a few other things that would not work for US, not saying it does work for someone else. It is not a replacement for Co-Construct like I was led to believe.If they would have had a 30 day free trial, like most every other program out there, all of this would have been seen during that time and we would have gone on to something else without having to pay for it.They push you to pay the upfront fees and 1srt month fees before you can even really see if it will work for what your needs are. Its hard to tell in an online demo, which did not work very well, sales guy had to stop and ask others basic questions through the demo, plus he was having problems with the demo.You have to build your own templates for most everything, unless you are a roofing contractor, change orders, estimates and so on, or you can pay them $75/hr to build them for you, what the heck, not the open the box and go I was led to believe.Sale person said they would call me right back when I talked to him this morning, I have not heard back.Was supposed to have a training this morning but decided not to waste their time, or mine.Seam like all they really wanted was my $550.00. Stay far away from these guys.

Excellent CRM and more!! Easily customizable to fit your needs and the app makes onsite easy!! Great, knowledgeable staff that’s very responsive to questions and help!

If you have a CRM, congrats, your headed in the right direction.If JobProgress is not the CRM you are using then you will not reach your full potential.They are a step ahead of the competition, and will make every effort to assure that JobProgress is functional within your unique business processes.

Mike and the team at JobProgress (JP) have provided us with excellent support and customer service. Transitioning from one CRM to another or setting up your first CRM is no easy task. When youre used to doing things one way, a new layout and abundance of new features can be overwhelming. At first, I wasnt sure if it would work. I couldnt figure out the best way to make JP work with our current processes. I even called up to cancel services. Mike called me right away to discuss the issues. He talked me through most of it to get me going, then set a date to come out and explain everything in person. I was shocked and glad he did! We worked through everything on a Saturday in early February, building out the workflows and laying the groundwork for a successful on-boarding with the entire team later in the month.Built for Contractors by Contractors. This is apparent in the fine details built into JP. With a fine tuned CRM specializing in what you do really helps to streamline different processes. Setting up email templates for different stages in our workflow has helped automate tasks. We have also converted all of our paper contracts to electronic forms right in JobProgress which include fields that pull information directly from a contact, saving a countless amount of time for our office staff and fields reps! We built the electronic documents ourselves, but if you arent sure how to do this, JP offers a service to build these for you.JobProgress is continuously growing, with new features and updates released on a monthly basis. They are open to suggestions for developing new features and further improving existing ones. Even though we are new, weve already seen some of our suggestions implemented!The mobile app is extremely easy to use and communicates well with other mobile applications. We save a large number of photos and other documents for each of our clients. Photos can be taken right in JP. Some of our reps take photos and upload them later from their gallery or from Drop Box. For clients insisting on using paper documents, we use a scanner app to get the files in quickly. All of these communicate well with JP. Sharing files to JP is as simple as clicking the JP icon, searching for the contact you want the files/photos to be stored under, and choosing the destination folder to keep things organized.One of my favorite features is the ability to set appointments right in JobProgress that link to a Google Calendar. I can set appointments for our reps in the field and include the customer on the invitation as well, maintaining excellent lines of communication and decreasing the number of missed appointments. If something comes up, the client can decline the invite, which notifies all parties and we can take steps to reschedule as necessary.There are so many other features JP has to offer and Ive barely scratched the surface. I would highly recommend you speak with one of the reps at JP to find out more. Im learning quickly, but still no expert. I took time to evaluate many CRMs before making the switch such as Insightly, HubSpot, Acculynx, SalesForce, JobNimbus, Marketsharp, and many more. Many are overpriced, have complications with integrations, or have limitations on the amount of customization you can do to make the CRM your own. I stand behind my decision that JobProgress is the best fit for our company. They offer competitive pricing and dont hold any limitations to the amount of storage or number of contacts before having to upgrade or pay more. All of the features built in this CRM are included in one price. This gem of a CRM is growing and moving in the right direction. They already offer features that set them apart from the competition and will only become more of a force in the industry as they develop further.Thank you for making our jobs easier so we can spend more time focusing on customer service! Our clients love the customer portal! Keep up the great work!

Complete waste of time and money for your business!Energetic sales practices that offer all sorts of solutions and integrations for your business operations.Once you get into their on boarding stage youre forced to spend more money to get templates you need and then you find out that the integrations the sales team promised in the demo dont actually exist. - namely QuickBooks. If your business relies on QuickBooks, job progress only sends minor amounts of information to your QuickBooks database. Mike and the sales team bragged about how QuickBooks and job progress talk to each other. This is false.Job progress also overcharged us multiple times and never offered to credit us for the overcharge until we called them out on it.My staff spent 3 weeks trying to get job progress to work with our operation. It never worked. We did not get one moment of service from job progress yet they still feel as though they deserve our money for user fees and on boarding even though nobody was able to use the system and no product was made available for us to deploy.I called to discuss the refund issue with Mike and he hurried me off the phone because he had another sales call. He promised to call back to discuss refunding our money but never did. It appears we will have to sue them because they lied to the credit card company about giving us a refund. They refund they claimed to be a consolation was actually a credit for overcharges they made against us.Modern thieves.

We are satisfied by their service.

Horrible Company, sales reps will like to close a sale on a non-refundable product.The primary concern for our company was being able to integrate Quickbooks desktop, and gmail, making things for our inside team easier. After speaking to their sales rep I was told we could control exporting information into Quickbooks when a lead became a customers. THIS IS A LIE. Instead, JobProgress automatically sends every LEAD into quickbooks cluttering it for our accountant.- There is not free trial for this software. You have to pay the full price to even test out its full functionality because the Demo software they give you access to is shared across whomever they are pitching JobProgress to. Clearly we cannot connect our financials to this.- This software was recommended to me for being a certified contractor with GAF. Ill be speaking to our GAF representative about removing JobProgress from their website.

We have been using JobProgress for over a year now and I can’t speak highly enough about their program, service, and continued efforts to bring new features to their program.