user
Miami Shuttle Van
2001 Biscayne Blvd, Miami, FL 33137, United States
Appearance

Comments
Al
Review №1

Owner Mario was super responsive & easy to work with! Driver Omar also gave great service! Me and my friends used this party bus service for my friend’s bachelorette party! I would definitely recommend and use again!

Ca
Review №2

Miami Shuttle is the most unprofessional company that I have ever dealt with. We are on a family vacation and booked with them to pick us up from the airport. We told the driver multiple times that we didn’t think we had paid for the service. The driver said that we paid and even called the owner to confirm that we paid, which he said we did.Once we were dropped off, we did not have our phones (because we are on vacation in Miami). The owner called our cellphone multiple times, which were unanswered. When he did not get a response from us, this was the message that was sent to us.The driver was great and was tipped well. This is written without any negativity towards him.

Je
Review №3

Highly recommended !! 🤗 Great service! Mario was amazing helping us thought the process. We were celebrating 5th grade farewell and the kids had an amazing time! In their words... “ the best party of my life” 🎉🎊

Ky
Review №4

Owner texted us very disrespectfully and just outright rudely. The driver was very nice and helpful but told us we had already paid when we asked about payment. We didn’t remember if they took a card when we made the plan. We missed some of his calls due to the fact of being on vacation and we did finally pay them once we got there message. Even though the owner was so outright disrespectful and mean.

Je
Review №5

I was lucky enough to have the opportunity to work with Miami Shuttle Van and Mario to plan a boy’s golf weekend. There were 12 guys on the trip and Mario made the transportation planning seamless. He was very responsive, accommodating, and professional. I would highly suggest using Miami Shuttle Van for any type of event transportation.

Ro
Review №6

I highly recommend them, Mario was on time and very courtesy with a reasonable price. I will definitely keep the number for future use.

Ka
Review №7

Let me first say BOOK WITH THEM! Mario/this company was a breeze to do business with. I planned a trip to Miami for a group of 20 people. Miami Shuttle Van was responsible for transportation for our arrival and departure to/from the airport and providing us with a party bus! They were on time for both services and very professional. The party bus❤ The decorations and cleanliness of the party bus was breathe taking. Everything we needed for the party/my best friends 34th bday was provided. Our driver Jim was the absolute best and made our party bus experience one to remember! -Kathryn

Na
Review №8

Awesome experience!! The drivers were super nice and accommodating. Highly recommend this company for a fun night out on a party bus!

Yu
Review №9

I decided to plan my best friend’s birthday party with our group, it was a surprise party and I contacted Mario a month before the event this was on December, 2020 and the event was on January, 2021. Along the way he was explaining everything in terms of COVID precautions, prices and recommended places where we were able to stop. He was very helpful, the Bus was amazing 🤩 and we had a blast. That is why I am giving a rate of 5 stars. I truly recommend their services and I can guarantee you will have the best time!!!!

Li
Review №10

Owner was very rude over the phone. He does not have good customer service and very unprofessional.

vi
Review №11

We decided to host our sister’s 15 with Miami Shuttle Van ! We had an amazing time - everything we requested was there ! Party arrived on time and everyone had a great time..Hopefully will ve using their services again.

la
Review №12

The best part of our trip was this party bus, I definitely highly recommend you to get it to party on, we had a blast on here, customer service phenomenal, and very punctual, I promise you won’t be disappointed with this service 🙌🏽💯💯💯

Jo
Review №13

Mario and his staff is wonderful and accommodating. Quick responsive and on time. Suggest the best way to go. Party bus was AWESOME! Party bus to port from airport with mimosas. Highly recommend. I was so impressed.

An
Review №14

Best party bus ambience excellent customer service

Da
Review №15

We had our family visiting town a few weeks ago and these guys were great. we were all working so we couldnt go out and get them but we wanted to make sure they were treated right. we had Miami shuttle pick all of them up in their own private van and they said the driver was really nice.will definitely use again!

Mi
Review №16

Mario really took care of us from the moment we first called. Our driver was polite and professional. Will definitely use again. Great customer service! Highly recommend!

Be
Review №17

My team had an event in Miami for a week with schedules constantly changing, and Mario & his team were constantly up for the challenge of keeping with us & making adjustments on the fly. They were answering phones way past regular business hours!

De
Review №18

AMAZING SERVICE! Very profesional and responsable!!

Th
Review №19

Great customer service, and punctuality!!! I had a group of colleagues coming to Miami for a seminar, and we couldnt be happier with Miami Shuttle Van. Mario went above and beyond to accommodate our transfers. I totally recommend their services!!

Je
Review №20

Had such a pleasant drive to the airport, everything was on time and I felt so safe and welcomed. Say hello to Nicolas for me!

Ja
Review №21

Mario and his wife were a delight, they helped me move my friends around for my bachelor party in Miami, they are friendly affordable and super professional!

Ar
Review №22

Spoke to Mario on the phone and he was very rude. He kept talking over me and cutting me off. He gave me a higher rate on my invoice then the quote he previously told me on the phone. I asked to speak to his manager Carlos and he said that hes only for important phone calls. I requested again to speak the manager and he repeatedly said that thats not necessary. Take price or leave it he said. Very rude and disrespectful. Dont do business with them. They dont know customer service.

Na
Review №23

The bus was great! The kids had so much fun!! Mario was very responsive and patient since this was our first time renting a party bus for the homecoming party. I totally recommend it!

No
Review №24

Excellent attention from Mario and his team, I recommend them 100% attentive, pending punctuality and excellence at all times. I would hire them again.Excellent attention from Mario and his team, I recommend them 100% attentive, pending punctuality and excellence at all times. I would hire them again.

al
Review №25

Recommended Widely, Marios excellent attention, pending at all times of the group, if we were offered something or we were fine, even when we were not with him.

Information
3 Photos
25 Comments
4.6 Rating
  • Address:2001 Biscayne Blvd, Miami, FL 33137, United States
  • Site:http://www.miamishuttlevan.com/
  • Phone:+1 786-873-7304
Categories
  • Airport shuttle service
Similar organizations