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The Music Store
2630 W Baseline Rd, Mesa, AZ 85202, United States
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Te
Review №1

If you are any type of guitarist, you know that finding a tech that knows what they are doing is difficult. Stop looking. Brendan knows his stuff through and through. He has serviced a number of my guitars and he makes me sound better than I actually am (which is the point, right?). The store itself is friendly and helpful. Good stop for any level of musician.

Ky
Review №2

Stopped in to have our guitar checked out, Brenden was awesome, filed the frets and made sure it was properly tuned. Didnt get a chance to explore the expansive store, but my son is excited to go back again when we have more time!

Ti
Review №3

I had been eyeing a Yamaha guitar on one of the online retailers for a bit and decided I needed to have it. I wanted to get it from an independent music store, however, and seeing as I live in rural SW Colorado, I had nowhere local to purchase the guitar from. I found this store online as the closest one with the guitar and decided to call. I spoke to JP who gave me a wonderful, very informative overview of the guitar, did not pressure me to buy at all, and was all around very helpful. I purchased through their PayPal immediately after getting off the phone and the guitar showed up 2 days later in immaculate condition. They even shipped it with a Music Nomad humidifier for protection in these arid western climates. I would definitely buy from them again and will 100% stop in when I visit the Phoenix area.

Da
Review №4

I use Brenden Dezember, the luthier, all the time. For almost ten years. He is a master.. He is a level above the rest when it comes to customizing guitars. I will never trust my axes with another.

Co
Review №5

Large selection of music, friendly and helpful staff. Quick checkout.

Br
Review №6

Brenden is a master of his trade. I’ll definitely be back for my guitar needs.

Ma
Review №7

JP the owner of the music store is fantastic and so helpful! He went above and beyond to help me find an electric guitar for my husband. I would highly recommend shopping here! Thank you so much JP!

Br
Review №8

I love it here! Very friendly people and Great prices on stuff, including reading/learning materials! Brandon is very fair with prices on set-up/repairs, and is the best luthier in town... Ty!👍😃

Ja
Review №9

Ive used a number of luthiers in the Phoenix area and tried The Music Store on a referral. Brendan did a setup on my guitar and did an excellent job. Quality work done quickly at a reasonable price. Everyone was friendly, helpful and attentive at the store. Highly recommended!

br
Review №10

Great first experience! I pulled my old violin out of storage and two of my strings were broken. The music store helped me out. The staff was friendly and helpful. I was able to get my strings there and get them put on and tuned. They have tons of books for music and cool stocking stuffers for people who are all about music. They also offer lessons!

Ma
Review №11

Extremely helpful staff. Great advice and excellent piano music inventory.

Ya
Review №12

Highly recommended! Benden at their guitar service center does amazing work. Very precise in everything he does. This is the only place I will take my guitars to for service.

Je
Review №13

The Music Store is the absolute best place for all your music needs. They have a wide range instruments, accessories, and gear at competitive prices. The owner sat with me and gave me his undivided attention when I recently purchased a guitar. He seemed truly interested in finding out exactly what I wanted in my new instrument. His knowledge of the guitar is remarkable and I’m beyond pleased with my purchase.As an added bonus, Brenden, in the on-site repair shop, is an absolute wizard. He set up my affordable, starter guitar and made it sound like a million bucks, for little more than the price of the new strings! Don’t settle for less than the very best for your beloved instruments.

Me
Review №14

I love this little music shop! I support local business whenever possible, and always prefer to come here when I need music equipment or a repair done on my electric-acoustic guitar. Im extremely protective of my guitar and each time I get work done on it, they do an impeccable job for a very fair price. I trust the repair shop folks here 100% and appreciate their attention to detail and their excellent customer service. Highly recommend!

Si
Review №15

Great place, both the shop and the service is excellent. I purchased an instrument, and I am extremely pleased. They are very friendly, and easy to talk too.

An
Review №16

Great place for your music needs

Ju
Review №17

My favorite place to go for sheet music. They have the best editions for classical musicians/teachers and the staff there is always so chill and helpful.

C.
Review №18

Knowledgeable, friendly staff. The owner is pretty awesome.They don’t have the inventory of a Guitar Center, but their inventory isn’t in poor shape, either. The prices and experience of buying here is more than enough to keep me coming back. Wether buying a violin, guitar, or a ukulele, you’ll get it better here.

Wi
Review №19

Great local resource - deserves the support!

Ra
Review №20

Great verify of sheet music and ukuleles and an awesome luthier.

Ro
Review №21

We love the lessons with Tracey and we love the store! Solid business we are happy to support.

Br
Review №22

Excellent store and great selection! Excellent that the store offers Mesa and Anderson products. JP is always helpful and honest with his prices. He is more about customer satisfaction and looking what’s best for you rather than making a sale off you. Will always come back.

De
Review №23

This store is awesome, first time I have been in such a friendly place. Adrian was super friendly and very helpful. Helped us get everything my son needed for his first year in band. Thank you for all your advice and help highly recommend.

Th
Review №24

Great store and they are a Mesa boogie dealer. They matched the online prices and I got a great deal on a Mesa Mark V. The owner is a very fair man and is always happy to help out. Very accommodating and they definitely appreciate musicians. Buy locally and support these guys, especially if you’re a serious musician and want to up your game with a Mesa amp or one of their boutique guitars.

S
Review №25

Fast and friendly service. Had exactly what I needed :)

Da
Review №26

They are one of the best. They sell the Note for note books for serious musicians These are really nice. Also they know where things are at. If you are in a hurry they will hold your hand & walk you there. If you arent in a hurry they leave you alone. I really like this store

Da
Review №27

Stopped in to inquire about and check out their Tom Anderson guitars. The young man at the front was very helpful and pointed me in the direction of Jon, the Anderson expert. Had a nice chat with Jon about the process of ordering a custom model from Anderson, and he showed me the guitars they have in stock. He had a lot of useful information and was very helpful in detailing the order process and popular specs. Highly recommended if youre looking for a nice guitar, or a Mesa Boogie amplifier, which they have quite a selection of. Very well-organized store.

TH
Review №28

I have been stopping in from time to time to pick up strings or a strap or cord. Nice folks! About a year ago I was in buying a strap for one of my guitars when I spotted a 12 string Fender. I played it and fell in love. All I can say is they worked so hard to get it all together, found just the right case, AND gave me a better deal that Guitar City could offer! I appreciate their professionalism and courteous service. Keep up the good work!

Za
Review №29

I have been coming to this music store for years since I was a child. I know that their prices are higher than ordering online, but Ive still paid their higher prices to support them. Today I came in with a question about how to get a simple cleaning rag, which was stuck, out of an instrument. The guy behind the counter was extremely rude did not answer any of my questions, told me that no one in the entire store had any experience with this sort of question. Sorry to say, but I will not be giving my business to the store any longer. I would recommend milanos music, or ordering online.

Ja
Review №30

I dont have much to say about the instrument and sheet music retail section. Im new to Arizona so I decided on The Music Store for a setup for my guitar after the move had the neck bent out of shape. Regarding customer service, this place ranks very highly. Brandon in repairs was very personable and down to earth. Regarding technical work performed, which is what actually matters the most, this was the best standard setup that I have ever had. Im used to paying $60 for a neck, action, and bridge adjustment and advice on what additional repairs I should pay for. The attention to detail is what made this setup superior. Neck, nut, fretwork, pickups balanced, intonation, and details all the way down to two missing screws in my output jack faceplate. I bought this guitar used in 2008 and I think this might be the best playing condition its been in. Summary: the skill level and attention to detail used during each phase of the repair process here is more than worth the money. Mom n pop store doesnt always mean guaranteed high quality but the proof is in the pudding for The Music Stores repair department.

Co
Review №31

I worked with Brendan (sorry if I spelled it wrong) in the repair shop. It is the only place I will use from now on. I had to get a guitar completely rewired after I messed it up, and he had it ready for me the next day. When I showed up, he explained exactly what he did. I couldn’t ask for anything more. I would definitely recommend him to anybody.

Fr
Review №32

Im a complete beginner musically and I just came here to buy my first ever Ukulele. JP and was so happy to help and told me everything I needed to know as a beginner. I am so happy with my purchase! thank you

Da
Review №33

The best store in the state for sheet music

cl
Review №34

Great Guitars Great customer service Brendan in Repair is a master at fixing anything on a Guitar . Love this place

Is
Review №35

Came here to rent an instrument. Everyone was very friendly and I was walked through the entire renting process as it was my first time. For anyone looking to rent an instrument I would recommend coming here.

Da
Review №36

I use The Music Stores guitar repair shop for all of the work I need done to my basses. Brandon has always performed exceptional work on my gear and I never have to worry about anything. He is excellent at what he does, and a pleasure to do business with.

Ma
Review №37

I have used this music store to find curriculum for both guitar and piano on two seperate occasions. Not only did I find exactly what I was looking for, both times I went, I was also greeted with amazing customer service and friendly employees who offered to help me find the curriculum I needed. Another thing worth mentoning is their extensive and organized curriculum and book section. I was a little overwhelmed at first by their collection, but those feelings receded quickly as I realized just how organized and orderley there selections were. This is by far my favorite music store, and my go to recommendation for other musicians!

Ti
Review №38

Great guitars, great people, and great service. Ive bought two of my acoustic guitars here, and will never buy from anywhere else. J.P. takes all the time necessary to find the right guitar, and backs up the products with excellent customer service.

Gi
Review №39

JP as well as the rest of the staff are awesome. Lessons for the kids and me, music, instruments to rent, as well as friendships formed over the years. Staff members that stand out of course are Fig and Cory...love those guys as well as everyone there. Hopefully you are all doing well.

Ph
Review №40

Brandon in repairs was very personable and down to earth.He Fixed My P.O.S. Guitar.He Did a Great Job. Fast & Efficient.I Didnt Have to Give An Arm or a Leg to Pay For it. Very Reasonable.I Still Want The Blue Ibanez Hanging on The Wall!. L☺L

Di
Review №41

Charles was incredibly knowledgeable, patient and friendly. I look forward to doing business with you in the future!

Er
Review №42

Let me start by saying I have very limited knowledge about guitars.I bought a new (fairly inexpensive) A/E guitar and it didnt sound how I thought it would. I figured it would sound like an amplified acoustic guitar and not so electricky. Also the strings seemed to be pretty high off the neck. So, I took it to Guitar Center to find out a) if it was normal for it to sound the way it did, b) if there was anything I could do to make it sound better, and c) to verify that my guitar wasnt a total piece of crap. The guy there didnt even plug it my guitar to see how it sounded. In fact, he didnt even touch or look at my guitar. He didnt even get out of his chair or put down the guitar he was practicing on. He just said, yeah... uh... could just be a cheap guitar or maybe the electronics are broken. Then he took a phone call for 5 minutes, and when he got off, he asked the person behind me if he could help them. So I left.I drove a few miles out of the way to The Music Store. When I walked in, I was greeted by the gentleman there. He even got off his chair and asked how he could help. Crazy, huh? I told him the issue and although the guitar tech would not be in until Tuesday, he still inspected my guitar, made a few suggestions, and really took an interest in what my concerns were. He even looked at my other acoustic guitar which I brought with me as well to see if it could use some work.Before I left, I wanted to get a new strap for the new guitar. I was very impressed that the guy offered to hang up my guitars for me while I shopped. He even helped me pick out the strap.The following Tuesday I returned to talk to the guitar tech who was equally as friendly. He recommended doing a set-up on both my A/E and my acoustic guitar and swapping out the strings on my new one to help tone down the brightness. Ill be back on Thursday to pick them up.All in all I was extremely satisfied with how I was treated at The Music Store. Their positive attitude and willingness to help really made a true guitar amateur like me feel comfortable. I highly recommend them. They actually made me regret buying my guitar online. I would have gladly paid more for their level of service (and probably would have ended up with a better guitar as well).

Ja
Review №43

I took guitar lessons and had a fantastic experience along with a fantastic teacher. 5 stars hands down.

jo
Review №44

This store is great. Bought my Uke there, got great advice and service. Very knowledgeable folks. I attend the Uke Jams which is led by Byron. Just more fun and learn a lot, wish we had them more often

Ma
Review №45

Staff was very helpful and welcoming. It was definitely a pleasant experience & we will certainly go back.

az
Review №46

This music store provides excellent and quick service. Great instrument rental options.

Wi
Review №47

Excelente customer service! JP has great knowledge of the product he sells. I will be purchasing a new guitar amp soon thanks JP

St
Review №48

Very helpful staff......well stocked....reasonable instrument rental rates.

Su
Review №49

I bought a ukulele here. The staff were very helpful.

ty
Review №50

Friendly people. Sold me a great instrument

Wy
Review №51

Absolutely the worst service Ive ever had, 3 people working and not one of them tried to help me whatsoever and 2 of them didnt even acknowledge I was in the store! Very poor service

Da
Review №52

They have nothing for the drummer! Maybe some sheet music? But nothing more!

Kr
Review №53

Love this place.

Fl
Review №54

Helpful, friendly, staff.

mo
Review №55

You sell donkeys foraccordion honner crown II in tone of MI major ?, and how much do they cost?

Ar
Review №56

I went once to see the guitars

Information
100 Photos
56 Comments
4.6 Rating
  • Address:2630 W Baseline Rd, Mesa, AZ 85202, United States
  • Site:http://www.the-music-store.com/
  • Phone:+1 480-831-9691
Categories
  • Musical instrument rental service
  • Guitar store
  • Music instructor
  • Music store
  • Musical instrument store
Working hours
  • Monday:Closed
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–2pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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