Max was awesome to work with. Acme In general was very easy to talk with and to get a professional to my home quickly. Max came to my home and first assessed what my needs were and offered several options for what he can do. He explained in great detail everything that he would be able to set up for me, how he would do it, and how it would protect my family. He even took it on himself to make sure the deadbolt on my front door went as far into the frame as needed at no extra charge because he saw the need while he was at work and just took care of it. I especially liked the suggestion he made for my slide glass doors to make them more secure and child proof. He was professional, personable, and I would easily recommend Acme locksmith to anyone.

Quick service, affordable and super nice! Definitely a great place to get all your locksmith need. Thank you much ACME! I can finally drive my SUV.

I cannot say enough about Big Mike! He was so friendly and helpful! He stayed here until the job was done. I didnt have a laptop so we had to install software on my desktop. But he came back the next day when my laptop arrived. He called me to check if it came in, he stopped back by and helped me transfer everything over. I am so happy that I chose ACME! Big Mike...you da man!!!

2nd time Ive used ACME in the last mnth. Amber was very helpful and solved the issues having to program remotes for 2 diff vehicles.Thank you again Amber. Will do biz again.

Walk in to acme in Mesa. Sign said open. Lady asked if she could help me real quick. Asked about getting a key made for an electric bike. She took the key and rolled her eyes. Then proceeded to tell me she would have to look for a blank. I said never mind give me my key back. I said terrible customer service. She replied you came in just before closing. I said your sign says open. I proceeded to leave. As I was walking out she said I’m willing to help you. No thanks you should of said this when I walked in. I was the only one in the store. If your not willing to help a customer who entered during business hours , why are you offering a service?

I have used this company for years. Big Mike is the technician I have dealt with. Also, Violet for scheduling. They are great! I highly recommend them!

Big Mikes professionalism and ability to problem solve at a fair price is amazing. He is personable and clearly knows what he is doing. Thanks for great work!

On July 28th I called ACME Locksmith in Mesa, inquiring about 2 keys for my daughters new car. I was told that if I wanted to order keys I would need to purchase them on their website and once received I could bring them in and have them cut and programmed for her car. I then went to their site and ordered 2 keys and paid 2 day shipping. Fast forward to today, I still don’t have the keys even after calling them 6 different times and them promising me they would resend them. Well I just got an out of stock email tonight saying they are refunding me. So I’ve been jacked around for a month and still do not have the keys I need. ****AVOID THIS SELLER****

Purchased a gun safe here but from what I saw they seem to have a large team that can help you with any lock issue

Was very pleased, appreciated their professionalism, knowledge, work ethic and patience. What they told me time wise and cost was accurate. Absolutely recommend to anyone needing a locksmith, they know their business.

They had exactly what I needed.. ( a spare Yamaha motorcycle key.) I got two keys for less than 20.00. Dirt cheap. They were pleasant and fast!

On time, efficient and courteous. Clean too! David was great!

Excellent customer service and knowledge. I have used this shop a few times now for commercial door handle replacements and have always left satisfied

We received service quickly and repairs were completed in a timely manner.

Good initial greeting but no follow up on progress of task .

They were honest and charged me 8 bucks to do a blank car key. You know how it is when a dealer key is so expensive. One place said they couldn’t cut a key that they didn’t sell. The lady who answered the phone at ACME asked me if I needed them to program the key and I had watched a video on how to do it before I called so I told her no. That fee is over 50 bucks so make sure that you do a little research to see if you really need their help on that part. But they were really nice and It took a couple minutes and I was out. Solid folks

I had called several weeks early to set up an appointment to have my hardware changed when I closed escrow on my new house.. I sent pictures and was assured all would be ready when I arrived at my new home. The day of the appointment while I was still on the plane that had just landed, I was told the guy who took my order got it all wrong and they couldnt fulfill my request. I asked if they could at least rekey my house. Yes they said.. And they did. After a long discussion with the man who rekeyed the house I asked him if he could get the hardware I needed and have it ready when I returned to move in. He said yes. Today I called and they know nothing, the lady (who kept calling me sweetheart after I told her my name )said to me the man wouldnt remember and wed have to start all over again. Very frustrating. Ill find another locksmith.

Called with ignition key failure on my truck.Robert had a tech out within the hour and got me back on the road.Thanks Acme😀

Lost my mail keys at the park and couldnt find them. Called and got several quotes and ACME was straight forward without telling me all the possible addition fees other places stated. They gave me a quote. Had someone out the next day and I paid what I was quoted. Fast and friendly. Would use again.

Great customer service and really helpful with our lock issues.

Friendly & excellent service from scheduling by store manager, Eric, to solving all my issues regarding doors and locks around the house by service tech, Bobby. Very professional, honest & decent charges.

Great experience. Excellent and quick service. Reminded me of when customer service was the norm. I can’t recommend this place enough.

Excellent service! They are very good at what they do!

Violet was amazing and super helpful and getting me the information I needed.

Austin from acme locksmith was a great knowledgeable worker and fix my problem

Difficult re locking different types of doors and they made one key for five doors with a single key. A bit of a struggle for the two experts working, but they figured it out.

Bobby was great!! Repaired the lock in a timely manner. In fact, he went out of his way to squeeze me into his schedule that morning.Thank you!!!!

A great place to get truck keys cut.

Great people , very knowledgeable, and service you can count on.

Overall had a great experience. They made it out day I called and completed work quickly and efficiently.

Was given a very reasonable quote over the phone for same day service. The locksmith came, had to drill out our old mailbox lock and replace it along with a new key. The work was done quickly and the quote was exactly the same as given over the phone, no weird hidden fees or charges. Great service!

We come to them 2-3 times a month and I always know they can make any chip key we bring them.

Quick, very helpful and friendly serviceman.

Really nice people here and theyve done me a solid in the past Unfortunately they were not able to do in my Mercedes the guy they recommended was actually more costly than the dealership

Acme lock and their team are always of the utmost caring professionalism. Their expertise and commitment to quality is evident with every install they do. Eric the manager is a wealth of information and shares advice and guidance from the first visit through to installation. “Big Mike” the technician on site for the installations is well-versed in the needs of the customer. He always takes time to make sure that we know what to expect from the new product install whether it’s a safe or a security lock product. He takes the time to walk us through everything making sure we are completely satisfied. The installations are done professionally and accurately and on time. We trust all our security products and installations with Acme exclusively as they are the best.

I should have been a customer the groaned about when they saw my name come up on caller ID, “I need like 20 locks changed (turned out to be twice that and then some) and I need it done yesterday”Instead, they addressed our business issues immediately and with a smile on their faces (I think, as they were wearing masks to help prevent the spread but their eyes were smiling) even in the heat.Big Mike and Austin Powers were good company while working inside the office, respectfully helping out above and beyond their work orders as gentlemen should do ❤️ thanks guys! I owe ya lunch when I get that raise 😂 #dreams

Less than helpful. Sent me to another of their stores that didnt have it either. Was promised a call that never came. You cant call the store, all calls go to corporate. Go to the Lock Shop if you want help.

They arrived quickly and with short notice. Very professional and it was done in just a few minutes

Guys at Acme always work hard to do a great job. I wont go anywhere else.

Big Mike did a great job! Was very knowledgeable and really cared about his customers.

I viewed this website looking for home safes,.

Excellent service! Purchased new door handles and deadbolt and they were installed later the same day! Wonderful! Would not go anywhere else for my locksmith needs.

I researched many locksmiths and the reason I chose Acme was because of the number of great feedback responses they had. Big Mike just left my house and re-keyed all my doors and made new keys. He was professional he was fast and he was knowledge. I highly recommend Acme to everyone! You won’t be disappointed.

Had a great experience with Nick and Big Mike. Acme has first class service. I had to postpone my original date and they didnt fuss a bit. We rescheduled and it was fast and easy. They keep you informed with text messages. Very good!

Great company! I called on a Friday morning to have the keypad lock on our office door serviced; ACME said someone could come out at 3pm, but the locksmith arrived at 12pm to our delight. He worked quickly and efficiently, and he took care of our issue in about 30 minutes. We will most definitely be using ACME for our future lock & key needs.

Only place I could find to make a duplicate of the keys I had. Thanks

What a FANTASTIC JOB! Several very tight corners expertly navigated with zero issues on floors or walls. Also terrific, patient, professional explanation of safe operations. Thanks for a job well done!Also, I visited several gun stores and sporting goods stores for a safe and was very unimpressed by their lack of help with my needs. The ACME team gave expert, concise guidance in choosing the right safe. No question—-go see these experts!

Big Mike was great! We had Acme come to repair one specific issue on a gate and he noticed an issue on a different gate and did a quick repair to resolve the issue. I appreciate him going out of his way to help!

So thrilled with the courteous, prompt and knowledgeable service we received from ACME Locksmith today! From the first phone call when I spoke with Violet to the in store advice we received and then the same day service appointment this afternoon. All four of our front door looks were cleaned and serviced then re-keyed to all be the same. It saved us from having to purchase all new door knobs and dead bolts and they now work like new. I highly recommend them!!

I needed a last minute repair for a lock on my office building and I mean, last minute. I called ACME Locksmith. Their customer service was polite and professional, superb actually, something quite extrodinary these days. They worked quickly and efficiently to get a technician to me within the hour! My Technician was Big Mike! Big Mike was fantastic. He knew what the problem was within the first minute of looking at it and had it repaired within 15 minutes. After having an extremely challenging month it was so refreshing and rewarding to experience such service! I will call them for any future locksmith needs I have, personally as well as professionally! They are also very reasonably priced. Thank you ACME and Big Mike!

Amazing service start to finish. They handle our commercial accounts which can be demanding. Clients want work done yesterday and ACME delivers. Their staff are friendly, professional and reliable. Haven’t gone wrong yet in 12yrs working with ACME.

This was an awesome experience with ACME Locksmith. When I called to make an appointment Eric made sure he had everything I needed. Bobby arrived right on time and changed out 2 deadbolts, even fixed and oiled my lever sets. Will definitely use ACME again and will definitely recommend them.

Eric did an amazing job finding and making a key for utility bed on my truck. Truly grateful as my next option was to break it off as that is the only way to fill up my tank. Thank you again Eric, youre a great asset to Acme!

Have been coming here for several years since at the old location. Staff is friendly, quick, and professional. The store has a wide variety of lock/key options and a good selection of safes

Fast, professional, experience, went right to work

This guy was super! Even though he couldnt make a copy for my safe key, he went well out of his way to find someone who could. He called me the next day with all the info I needed. Great help!

We called Acme to get our locks re-keyed. Ryan came out and went above and beyond my expectations. He took the time to lubed up all 4 door locks and found 2 of my doors had secondary locks that I was not aware of and got those working for me. Truly an expert in the way he explains things while hes working, very professional and on-time.

Such a professional company! Called the other day when I got locked out and spoke to a woman named Violette. Even when I was having a bad day and was upset she was so kind and handled everything so smooth. They came out and I was in quick and easy. Highly recommend.

Had to get my UHaul hitch lock drilled out. UHaul sold the lock but no help at all. Very reasonably priced.

Acme is amazing! We’ve been locked out of our mailbox for a week and we didn’t know what to do. I contacted Acme and spoke with Violet, who was so very friendly and helpful. I was originally scheduled for Monday (a three day wait) but once I told Violet our dilemma- she moved us up with no extra charge! Today, (Friday) Bobby with Acme moved his schedule around to accommodate us. Bobby fixed our mailbox lock problem with a solution that will last! We are very happy with this company’s customer service and attention to detail. Definitely recommend them! Thank you to Violet and Bobby for going above and beyond and thank you to Acme for recognizing quality employees!

I purchased a safe from Acme a while ago and recently moved. Mike moved my safe, changed the locks on my new house & reprogrammed my garage door opener. He also taught me a few things about garage doors. It was a good afternoon thanks to his service.

I was locked out of my U-Haul storage containment. I set up the appointment on Friday, Bobby was very punctual, even a little bit early which is perfect. It did not take him long start to finish, which considering he had never seen the lock before was impressive. He was very competent and knowledgeable I would recommend him and this location to anyone having lock troubles in the area.

ACME Locksmith was recommended to me by a family member. I had a storage space that the door would not unlock even though the key would turn.Bobby troubleshooting was quick and the whole service call was completed in 1/2 hour.Would definitely recommend ACME Locksmithing to anyone in the Valley.

Violet was so kind and very helpful! She was able to dispatch a technician to my house within 20 minutes. Ryan was very patient and friendly. He had all the locks re-keyed in a short amount of time and made sure I felt safe and secure. They both turned a very stressful situation into a positive experience. Thank you both!

I went to have my new key fob for my F-150 truck. And Eric did it quick and programmed it in less than 10 minutes. Awesome service. Thank you!!

I have used Acme for all of my vehicle key needs they are always extremely helpful and super friendly. I took two vehicles to them for key duplicates and programming and it only took 15 minutes. I thought my second car key did not need programming so they just cut the key for me. When I got home the duplicate would not start the car so I took the car in and they only charged me $20.00 to program it since I had another vehicle programmed!! Thanks Acme I know you saved me tons $$$ from not having to go to the dealership!

Thanks Big Mike. Saved me $80 by doing a repair rather than a replace.Big Mike was very knowledgeable and had good customer service skills.Would recommend. While the wait time was long the service was worth it.

Having lost the key to my 1988 Ford I called the Ford dealership and was told they only go back 10 years, and I should call a locksmith .Violette at Acme Locksmith was not just polite but very knowledgeable. She advised me of my options, even though the best option was not to use a locksmith! My interaction with Acme Locksmith and Violette was a very pleasant one.

Acme was absolutely fabulous! Called before arriving, worked fast and I got the keys I needed. I did not think I would be able to get them in less than 8 hrs! Use Acme for your locksmith need!

Excellent same day service at a very reasonable price. Bobby let us know when he was on the way and to our delight even had the parts and expertise to do a couple of repairs we had neglected to mention when we called to set up the service. Highly recommend Acme, and Bobby!

Ive always been careful where I leave my keys, unfortunately with age Ive found that the thing I do best now is losing stuff. Sadly my keys are not immune to my senility or forgetfulness. Ive recently gone about trying to temper this problem by making copies of my keys, but the big box stores have your most commonly used keys/locks which is fine for most of my keys but I had about four high quality locks that apparently dont move enough product to justify keeping in stock. I was referred here by an ACE hardware employee. To my surprise this store has just about every key possible (and more) the keys I needed had to practically be made by hand from some of their stock one at a time. The extra cost? none, granted the cost per key was a tad bit more than the limited ones the big box stores carry, however the cost for over a dozen keys made (all by hand and sizing) were still a fraction of the cost of one new lock. In my case, I did have to bring the locks with me so each key could be confirmed it worked, but only took 20 minutes and that was mostly the employee waiting for me to stop fooling around with all the interesting locks they have at the store for demonstration. I strongly encourage those of you to try this location out. I did not have them come to my location to do a lock out or unlock something for me, but Im certain their service would be just as stellar if they did. I see there is one low rated review in regards to a programming a key for a car. I am not certain what specifically the dealer told that gentleman, but I can assure you in my case I opted to have acme do it - the dealership wanted to charge 799.99 + labor for extra keys and programming, ACME - 235 + tax for the same amount of work. Ill be having ACME take care of my lock needs from now on, I can see why they have and A+ rating with the BBB.

Not only was Eric able to make duplicate keys for my Gem golf cart, but also helped repair the storage compartment lock. Great service!!! I will be back for all my key needs as they have more keys on the wall than I even knew existed!

I had to order a few keys with this company and they had originally got lost in the transport stage. Violette was amazing with her customer service and prompt reply and locating my package. Eric at the Scottsdale location was fantastic and resolved all the issues I had with my lock and key needs! Highly recommend!!Thanks so much Acme locksmith

Awesome job by Ryan! He was so fast with changing all the locks and keys. He worked well with what my wife and I wanted. Would definitely call for him again!

They gave me a 4 hour window and arrived at the start of it. Terrific! Bobby put the new lock on and was very efficient. I use ACME for all my lock needs. Thanks Bobby!

Eric repaired my lock and made me another key while I walked over to Starbucks. Great service and a reasonable price. Will definitely be back should the need ever arise!!!

Good job, guys! Fast, exceptional quality

I walked in needing a key (having lost any and all copies) for my truck bed toolbox and was met right away with a friendly greeting - within 5 minutes, the gentleman looked up the code, cut a key from scratch and sent me on my way for less than twenty bucks! Awesome service. Thank You ACME Locksmith

Great service went here because i lost my Keys To R.V. had A good experience and Was in and out Quickly thanks acme again

Id like it to be cheaper but I just realized that newer cars have these very very very expensive keys! I called Violette in the Phoenix store and she told me they had the non-electric key available in the Mesa store for just about a quarter of what it would cost to replace the one that opens the doors and everything remotely. Now I have time to save money for a duplicate for my brand new used Kia! I just feel safer having to keys and although it took a lot of research its great to know theres a laser cutter not very far from where I live.

We had an excellent experience with Acme Locksmith. It started out with a great interaction with their receptionist/schedule coordinator, she was professional, efficient and very polite. They were able to quickly get us on their schedule to fix a lock for us. I inquired about some other lock types and the tech gave me expert feedback and advice. He also gave us tips to ensure we didnt encounter the same problem with the lock on our door at home. Im confident he saved us money in the long run. I found this company to be well priced. It was all in all a great interaction, I highly recommend this company. I will keep them in my contact list and only use them again for future lock issues.

Austin the locksmith was great and made sure the job was accurate.

I went to ACME Locksmith after a friend lost his car key in a parking lot, leaving his car stranded there for 2 days. Bobby showed up right on time after driving a considerable distance to get there, even beating me there and was more than patient waiting for me to arrive. He was able to get a new key made right there on the spot in no time at all (about 15 minutes total) and the key worked perfectly the first time. He was extremely friendly, had very professional service and was overall an absolute pleasure to work with and a really cool guy to talk to. ACMEs prices were far less than anyone else I called for a key, which is critical in an emergency case like this, and Eric was an incredibly helpful at the office when I made the appointment the day before. Eric and Bobby both were more than happy to help, and even worked with me on every detail of our situation. My friend and I cannot be more grateful for Bobby and Eric, and ACME in general. I will absolutely be returning to them for anything else I need and will recommend them to everyone I know.

Great service and on time response. Within a few minutes, they were able to get into a locked file cabinet and make new keys.Highly recommend .

Amber in Mesa was awesome! She got me a second car key very fast! Definitely recommend this place and get before you go anywhere else!

This morning I had my entire house re-keyed. All the locks were old and gummy and not working. In fact, there were times when we couldnt get in the house and had to work and work and work with the locks before we could get the door open. We are in Arizona in the middle of our hot, hot summer, so standing in the sun messing with a really hot lock was no fun!! I was introduced to Acme Locksmith when the lock on the back door of our business had to be repaired. The locksmith was so kind, professional, quick and knowledgable that I scheduled him to take care of my household locks. He was on time and got right to work on the 11 locks that had to be done. He promised that those sticky old locks would work as smooth as butter when he was finished with them...and they did!!! He was fast and the price was more than reasonable. Thank you Bobby and ACME Locksmith.

Big Mike was very professional and verry well informed. Got the job done fast!

Did all i asked. Rekeyed my house door locks fixed my door that was not hung correctly. Very fast very professional gave me peace of mind. Thank you

Excellent work! From the friendly voices who took my call and the man who came and went beyond taking out my stubborn lock. I was very impressed with ther service. Thank you ACME locksmith!

Outstanding customer service both on the phone and in person will be recommending. My go to locksmiths from here on out

Acme Locksmith was a good experience for us. The gentleman that helped us was friendly, knowledgeable and helpful. As my wife put it This guy is about solving problems and how to get things done in the most practical way. Very much recommend this business.

Husband just finished putting in Door Handles he purchased from Acme Locksmith store. He has been shopping for door handles for quite a while and he got them for me for Mothers day. He bought them from Acme Locksmith bcz they are good looking, will, last for years, excellent mechanism, etc, etc, etc. I LOVE THEM because they are so EZ for someone with arthritis to open & close! No more rubber bands so I can hold a handle to open or close a door.

Bobby our serviceman did an excellent job with our trailer lock. He was quick and very thorough. Very nice gentleman and a great representative for your firm.

Always good and quick service

My boyfriend lost his car key and we needed a replacement, but never had to get one before. I called ACME locksmith to hear Violettes voice on the phone. She was very sweet and helpful with all of my questions. I appreciate everything the team did for us! Thank you -Heather

Excellent company to deal with. Very professional from start to finish . Bobby the technician was prompt , polite and knowledgeable. I felt the fees were very reasonable. Highly recommend this company.

I contacted Acme Locksmith on a Friday at midday regarding an emergency situation. They responded immediately and we set up an appointment for Saturday morning. I inquired about their emergency pricing and was advised that Saturday services were not considered non-business hours and therefore they did not charge emergency fees. I explained our situation and not only did they fix our emergency situation but also fixed a few other lock issues we were having, all in record speed at a low price. The technician was friendly, knowledgeable, competent and keenly aware that we needed to keep our costs as low as possible while still keeping quality products. Since then I’ve recommended numerous times and am pleased to say they’ve not let me down! Great job all the way around!

ACME saved my day! Literally! While at the car wash, my toddler locked me out of the car and didn’t know how to push the unlock button. I was stressed and panicked, but luckily Ryan showed up quickly and unlocked my car in minutes. I was so thankful he was able to unlock my car with my baby inside so easily and fast. Thank you Ryan and ACME!!

ACME Locksmith did a flat out AMAZING job fixing my PITA office entrance door. Although they do not fix actual doors they were able to help me with my rather specific issue I was having. The closing mechanism on my door was probably days from making my door completely fall off at the hinge. They were able to replace it for me and now it’s a SMOOTH OPERATOR like Sade :)They did everything in the timeframe they said. Parts came in when they said, it took them as long as they said it would to repair the actual door and they gave us a window in which they would be there to fix the door and they were there waiting for me when I arrived at my office and I was 10 mins early! Amazing.We called I don’t know how many companies to help and they were the only ones that I could find in the valley. I’ll definitely be using them again and again and again and...well...you get the hint.Big thanks to Bobby and Big Mike!

I called several self-advertised locksmiths before calling Acme. Most businesses that advertise as a locksmith simply do lockouts for cars. I came to Acme because I needed the real deal. I have a truck box that I needed keys to be able to secure my tools, but I did not have a key to duplicate. My particular box has a more complex locking mechanism and further complicated the task.I brought my truck box to Acme and they HAND-FILED me 2 perfectly working keys! I was impressed, and that does not happen often. Not only were they extremely expert in there field, they also were very focused on customer service. My keys were both done within 30 minutes. While I waited I went and got Yoko Fast Food and watched their infomercials in the store and actually learned a lot.I will be telling everyone I know about Acme and will be calling them for all of my future needs.9/9/2016Just had them make a copy of a truck key that wasnt working on the passenger door. The copy works on ALL doors plus ignition!!! So I promptly made a copy of the copy and threw out the original. Thank you locksmith gurus!!!