Everyone who came to my house for the water damage had been professional and very nice . I felt very comfortable with them all . Brian Nickels even helped me with my problem of removing tile from the kitchen . He showed me what to do . Gene had helped and answers questions for the rest of the house . And both men made sure my husband and I were safe and using correct tools , for instance , make sure your wearing safety glasses .So appreciated!

We were referred to Copper State after a plumber suspected a broken pipe and possible water damage in our kitchen. This was not our original plumber and we had no trusted relationship with the company. But considering their concerns, Copper State was recommended to us so we could learn if there was any water damage and if so, the extent of it.Ryan D. came to our house on a Friday and talked to my husband after he did some testing. He said the water damage was extensive and that we would need to pull out all of the cabinets and replace all of the tile in our entire home. My husband and I were so freaked out by this. Ryan advised that we needed to move forward with an insurance claim immediately. We have two small children and a teenager and the thought of all of us having lived with mold in our home was terrifying. We had never seen or suspected any water damage in our home.Ryan left some kind of dehumidifier machine plugged into our kitchen outlet with a house sitting in our sink. This machine was supposed to pull moisture out of the area. He also broke out a piece of tile in our kitchen to determine what kind of materials were under the tile.Saturday morning, my husband and I woke up and started talking about how crazy this all was. Our original plumber never suspected a broken pipe. My sister works for a plumbing company and asked us questions regarding whether we ever suspected a broken pipe or saw evidence of water damage. My husband called our original plumber and he was immediately concerned. He did not suspect a broken pipe or water damage at all. He informed us that he believed we were being scammed.Believing this was probably true, my husband and I decided to see if a plumber could confirm there was just a clog. My husband immediately called Copper State and asked them to come remove their machine, which they did shortly after that request. They made my husband sign a waiver of any liability for us not getting the work finished.The following Wednesday, another plumbing company came out and was successfully able to remove the CLOG in our pipe. He was dismayed to learn what Copper State had told us.We saved ourselves THOUSANDS of dollars and months of heartache (having to move out of our home with two small children!) by cancelling the work with Copper State immediately. It is worth noting that despite the amount and extent of damage they claimed, they never once followed up with us to express concern over leaving the damage unrepaired or to see whether we would like to move forward with them. This lack of follow-up deepened our suspicions.I would never recommend this company to anyone I know. We feel so fortunate that we sought a second opinion. And we believe the plumber and Copper State fabricated the damage to score a big job.

The technician came when our condominium flooded, promised to email quote but did not keep his promise. Couple days later he realized that he forgot his moisture meter, texted me to retrieve it, promised the quote again and vanished again. When I called the office, there was no even file with my name and I was told that you have to sign the contract with the company FIRST in order to get a quote. Only verbal quote before will be presented to you before signing the contract.Stay away. I wonder how they are still in business.

Please do yourself a favor and do not use this company. Worst experience ever. They never call you or keep you updated with what’s going on during the process. They are extremely slow and do not even listen when you talk to them. Didn’t even have a clue that they sent my insurance company a quote to fix it. Please go with someone else you will be happier.

It is a genuine disappointment that a company with such poor business practices is the first lifeline to panicked homeowners handling sudden damage to their homes. Copper States billing was incorrect. After everything was cleared up, Copper State then issued an additional, also incorrect invoice. This is when it was made clear that Copper State was taking advantage of the insurer and customer. Why did Copper State test a home that was built in 2002 for asbestos, citing in writing that it was necessary due to the age of the home? Why did Copper State expect payment for daily readings for the damage that were required for insurance but never actually taken? After working with three different employees (the first two quit), the manager, Paula Rush, called me. Her explanation was a frustration-filled reiteration. Seeing similar concerns expressed in reviews and the Better Business Bureau website makes me wish I did not allow the plumber to call this company because they would respond the fastest. I am appalled and can only hope that Copper State improves their business practices, for our community and their employees sake.

Gene, Brian, and their team were all exceptionally professional, courteous, and helpful!! Thank you so much!!!

Recently purchased a home that had water damage. I got referred to Copper State Home Builders by a friend who used them in the past. I received quick response getting the moisture detected and the removal. My project manager Courtney worked with my insurance adjuster to get me a repair estimate virtually. I will now recommend Copper State Home Builders to my friends and family as well.

Copper state has done nothing but exceptional work on my home and the customer service was great! Alyssa and Alexa always were very helpful in the office and always explained everything completely! I would definitely recommend copper state!! 10/10

Oh man words cant even explain! Ryan is the first guy I met at Copperstate and he is just an amazing person, knowledgeable on point and there for you. Love you brother!PAULA OMG!!!! She is the best person I have worked with in a long time! I work in IT so Customer Service is key to success. What my family is going through has been a very tough and stressful time for all of us and she has been supportive and there for us even after hours and weekends! Her customer service is TOP NOTCH! Super helpful, caring, understanding, and confident to get the JOB done. I couldnt ask for a better person if there was one of her caliber.Paula Im so grateful for Copperstate Home Builders and you Miss are the pinnacle of a great business motto, whatever that may be!I will always recommend Copperstate Home Builders going forward, you just cant beat their service!My wife and five kids are so thankful to have met a team like yours. Always and forever grateful Love you guys!!!!!

Copperstate is an amazing company. From the technicians to the girls in the office. Alexa was a lot of help and answered any questions and concerns I ran into. Highly recommend this company. Plus it’s family owed.

Our plumbers called Copper State to do water damage mitigation. They arrived immediately and had equipment in place to dry things out. Our project manager was Paula and she kept us informed and responded quickly. Ryan worked with our insurance company and explained everything thoroughly. The workers who did the demolition kept things cleaned up and were careful not to damage our cabinet faces and countertop. Each person who came in was polite, friendly, and hard working. We were very pleased with their work.

Absolutely worse company in the world! We hired these people at a time of panic in need in hopes to solve a leak in the wall. The leak was repaired fairly easily and did not require much damage to anything but the back piece of one cabinet under the sink.Through the process of claiming they needed to dry everything up they felt the need to break all the marble countertops and remove the drywall due to almost 2% asbestos being found in the drywall which doesnt add up because they only removed about a 4x8 portion and left all of the rest there which was the exact same type of drywall?! Just a part of the pitch I suppose to charge more for abatement and make more money.Then the marble countertops broken in several places with no regard because they knew the insurance would cover it and they would make more money..After breaking them, they stated that there would be no guarantee that they would match and then they claimed they could not find the material. A simple call to Arizona tile assured me they had no clue what they were talking about because the material was in stock but was just very expensive because it was imported marble.They threw away all our cabinets because they claimed that they were damaged because the water from the garbage disposal dripped on them. But during that process, they failed to remove the battery housing for the $300 faucet we had which deemed the faucet worthless and I had to purchase another one out of pocket because when I called them complaining that they threw it away they tried to act like they didnt.At which point we had no choice but to fire them and hire a reputable company who was able to quickly bring our house back into original condition and installed exact matching marble countertops as if this nightmare never happened. I have several photos to upload later of the damage and experience so I can hope to prevent several others from having to deal with this kind of issue..I called them several times regarding the faucet and was given broken promises each time. I assured them they could come back to the house to confirm it wasnt here and that we were out of a kitchen faucet and they told me that they would get it squared away and they would not leave me hanging. They assured me the owner would contact me with a resolution. To date Ive never heard back from them once. Called them several times frustrated, yelled, pleaded, begged and still no response back from the owner.Absolutely the worst customer service, worst experience, and unfortunately a company that in my opinion has zero ethics, zero accountability, and just overall a poor experience.In my opinion I would love everyone that deals with these people to at least reply or comment in their review stating if their countertop was broken. Id love to see if 100 out of 100 countertops are broken during these service calls.. 🧐🤔

Few years ago had them come out. To do water clean up. They quoted me way to high price. Then tried not to refund me my deposit. Then the clown owner threaten to put a lean on my house. If I did not close the better business bureau case. Instead of wasting my time in court. Which they would have lost cause I was not the one who signed the contract. I took it down. You my Friend are a clown and are not even ethical. You and your business are shady.

Hell of a company. Worked here for 2 years and and can truly say these guys are the best of the best. From the office, to the field workers, they are top to bottom the best mitigation company in the state of Arizona. Five stars isn’t enough.

BEWARE! This company works with plumbers to get kick-backs using your insurance company as bait attempting to commit insurance fraud. They claim to waive your deductible to get you to file a claim for damage that is non -existent and told my insurance agent that I had signs of asbestos and needed to rip through the drywall and take Tile out. My insurance company sent their own plumbers and mitigation team and to my surprise, NO WORK was necessary. They abandoned their machines and fans and refused to pick them up now they are charging me $1700. They also want to use a text message as a contract of services and have threatened to send my file to their attorney and put a lien on my home. Most of the reviews state these same exact facts. Customers need to be aware. We are at their mercy already having a plumbing issue and how dare they take advantage of that. I have filed a BBB claim and will file a claim with AZ Registrar because now they are refusing to respond

DO NOT USE THIS COMPANY.Monique and Robert are incompetent employees, and terrible managers. My entire experience has been entirely unacceptable.If I could give zero stars I would. This is the biggest excuse for a construction company that I have ever seen. I had a hall bathroom that needed a shower installed, and flooring put in. A job that could be completed over a long weekend if you wanted to. This bathroom renovation took FOUR MONTHS to complete. The ironic part: the bathroom was 75% completed by one man in one day, and the project manager did not even organize the worker to come himself. So frustrating that my family was lied to on multiple occasions so the company could drag their feet and make no progress on the renovation. There is just a total lack of management skills and organization here. The project manager, Robert, blamed my familys frustration with the lack of progress on us. He said that we were not communicating to his workers what needed to be done. He never even knew the status of the bathroom himself. In addition to this mess, I was told on multiple occasions that people would be coming to work on the bathroom and then nobody would show up. If someone did show up though they would come for 20 minutes, say they did not know what was going on and leave without having accomplished any work. My family decided to take over the role of project manager and contacted Copper States employee, Victor, ourselves. Victor was a great employee who came and completed the project in a timely manner. The workers are great, they just do not know what is going on because of the lack of management skills in the office. The best part yet, was that the master bathroom had to be done through this company as part of the insurance too. A few days ago the master bathroom was torn apart for the abatement of asbestos. All of its items left in shambles in my room as seen in the photo. I was told the company would be back the next day to install tile so that the project would be completed and the nightmare would be over. I talked to Robert who forwarded me to Monique, an employee in the office. Monique was EXTREMELY disrespectful and demeaning to me during the phone call. She was aggressive, raised her voice and I would even go as far as to say she cursed at me. Monique told me that she did not even know the abatement of asbestos had started, and that it should not have started. She told me the project could not be completed in the near future. Why did she not know the status of what her own workers were doing for the project in my home. Now I am left with a SECOND bathroom left unfinished. Why would Copper State start the abatement, and leave my home in shambles halfway done? They should have not started the project, or had a plan to complete it. This kind of costumer service is unacceptable and their business is ridiculous. These photos are the mess I am stuck to deal with indefinitely.

I was very impressed with their quick response and professionalism. Shout out to Paula Rush who helped with the work flow and updates.

Copper state was an extremely professional company to work with. My experience with them was very satisfying. My project manager Courtney was on top of every concern I had. She took the time to explain in detail how the process works and what I could expect. Any questions I had she responded quickly. By far the best customer service experience, I would recommend this company to anyone.

Tried to leave message for a return call to them and their phone was jacked up. Rang til busied out, then forwarded to another number which ultimately disconnected us. was referred to this company as referral,but wasnt able to make contact. May be a great company, but will never know...couldnt reach them!

Copper State was a pleasure to work with. During mitigation of our master bedroom ceiling and our laundry room, they placed barriers that helped us feel comfortable in our own house. Thank you for making the experience as good as it could be. They were also a great value.

I rarely leave reviews, but this is probably one of the worst contracting experiences I have ever had. We had a leak in our ceiling that damaged some drywall and Copper State was called out by our plumbers to do the restoration repair. Our initial interaction was positive, but quickly went downhill. The team came, cut out a large portion of our ceiling, installed some equipment to dry the area out, and then scheduled a time to come and collect the equipment several days later. I rearranged my schedule to be home when they were scheduled to come, but they never came. No call or anything to let me know when to expect them. I called the technician who left me his card and after several failed attempts to get in touch, he answered and said that he would have someone there within an hour. Guess what? They didnt show. I called the main office who said the same thing and that they would call me right back. Guess what? They never came AND never called me back. Ive wasted an entire day waiting around for a company that clearly doesnt value its customers time. Avoid them like the plague.

I worked with Courtney to get my water damage taken care of. She always was prompt to respond to any questions and made the claim process easy.

I am thoroughly satisfied with the work that Copper State Home Builders did for my home. The Mitigation Crew worked fast and efficiently. Lorenzo was friendly and professional and does quality work. Paula was more than a case manager, she was a friend during the entire process. She was responsive and compassionate to our situation. I recommend.

I had a plumbing situation in my home on 6/2/20. After the plumbing problem was repaired, Copper State came out early the following morning to assess the damage. They were professional and very helpful guiding me through the process and getting repairs completed as soon as possible. Courtney was my project manager. She was extremely helpful and worked with me throughout the entire process. I would definitely recommend Copper State in the future.

After my home flooded I called Copper State and from the very beginning, they were extremely professional. Paula in the office, was my point of contact throughout the process and her diligence and care for my project truly put my heart at ease in the midst of a storm that could have been much worse. If I ever find myself in similar situation, they will be my first call.

I had Copper State come out to my house because of a water leak my plumbers caught. The plumbers referred us to Copper State, which at first I was confused why another company had to come out. I had Jeremy who showed up right away and he was fantastic! He explained the process and helped me file a claim with my insurance company. I then received a call the next day from my project manager in the office Paula, who was beyond amazing to work with. She explained everything to me in different ways so I could understand how this process worked. She walked me through the steps of mitigation then reconstruction. We were able to get their in house crew, Chris and Lorenzo, on our project to do the repairs. I’ll tell you what, they are quite the exceptional pair of guys and I’d request them any day to do work on my home!All in all, I’d recommend Copper State to anyone. Despite the negative reviews. Great job Copper State, thank you for your exceptional work!

This company was recommended by the plumbers who worked on my 90 year old mothers kitchen sink. At first they were great. Then they would say they would they would be there certain days/times and were not. I am not sure if they over billed her insurance company. From looking at others reviews I wished I had asked to see the itemized bill. One of my problems with this company is that I had told them that they had put an extra panel under my Moms sink. And that took up a lot of her storage space. So I had paid her bill thinking that they were coming out to fix it. They would say so and so would come out. Never happened. I had called multiple times sent emails regarding this matter. No follow up from them. When I called today I was extremely mad about this whole thing. So we will see what happens. How can they do this to a 90year old woman?

II had a leak in my master bathroom that affected the bathroom and bedroom as well. I was referred to them by the plumber who fixed the leak. They came out right away and put me on the schedule. I had to have drywall removed (which contained asbestos!), the carpeting and padding removed, the floor tile in the bathroom removed, the vanity removed. A real mess! My contact with them was Paula Rush. She was wonderful! On top of everything. I would not hesitate to use them again if, God forbid, I have another disaster. I was a little hesitant at first as some of their reviews were not so great. Thats why Im writing this. So others know my personal story.

Overpriced overcharged for items they didnt do

Paula is awesome to work with! She really took her time to explain everything in detail to me and was very patient with me! I would highly recommend her and the company to family and friends!!

Very quick to respond and the team they used to the do the drying of the walls was quick when I had a leak in the walls. Project manager was good as he followed up and worked with the insurance on the work accomplished for the drying portion. They would not quote me on the repairs unless I signed a contract with them and that was the only reason I did not give them a 5 star.

Copper State was great to work with when I had water damage to my home. They worked with my insurance company to make sure the clean up was done right and hassle free! Paula R. Was great to work with and kept me informed along the way. Great job everyone!

I used Copperstate 3 years ago and wrote a review that they were terrible. I noticed that my review was removed on how bad they are/were. The reason I checked is I am still finding things that are incomplete. My neighbor used them and it took about year to do. I called them about a year after their so called completion of the job and Clint called and was very rude and said derogatory things. Dont use this company.The reason I called them was the flooring was separating. The flooring company did fix the floor but had a bad attitude when they were here.

Thank you for the immediate response. Copper State Home Builders responded to our emergency the very same day. Work was completed within the week. David Burbey kept me informed every step of the way. He informed me of who and when the contractors were showing up, and made sure I was comfortable with the whole process. Insurance company gave high praise to Copper State Home Builders.I definitely recommend Copper State Home Builders. Put your mind at ease. Again, thank you.

I highly recommended Copper State for all your home repair needs! They were professional, efficient & did a great job from start to finish! Can’t thank them enough for making a difficult situation in our home as smooth of a process as possible! Special thanks to Paula Rush for always being so prompt whether by email or phone! Thank you, Copper State!

Copper State did an awesome job with my mold issues in my home....Not only where they Professional, efficient, and sensitive about my needs in my home..They also Had Amazing Contractors, and not to mention Paula.... she kept the whole program running smoothly.I really recommend them. I was extremely impressed!!!!!Go Copper State.... neat , Organized , and on time!!!!

The team at Copper State Builders did an excellent job repairing water damage in my rental property. They responded immediately to our call the night of the damage and sent a full team in the morning to begin clean up. Our account rep David would constantly call with updates on our insurance claim and to get feedback on their work. Our repair guy Marco did stellar work and was very professional. I highly recommend Copper State for your home mitigation needs.

We’ve never experienced a smoother process when dealing with any type of home repair. The staff was very honest, friendly, and professional. I would use Copper State again and recommend them over anyone else. Amazing team of people that do amazing work!!!!

The job was done promptly and efficiently.Anything I had a question about or was concerned about was addressed by Paula. Great to deal with, I would highly reccomend!

Great company! Courtney has been amazing on every step of the process. 5 stars

Copper State did a great job helping us navigate all of the steps involved with our mitigation and reconstruction. They made the process easy and were always available to answer questions. Paula was more than helpful in answering my myriad of questions.

We had a water leak at our kitchen island sink. It was not terrible but the cabinets were not good. So it has to be addressed and no one wants mold. So I called three places to get a quote. Copper State was head and shoulders above the rest. Copper State was very prompt to come out, knowledgeable, kind, considerate and professional. They set me at ease to take on this job and get us fixed. Copper State came in quickly to get the dry out underway. This is a process so get ready for it. Dealing with insurance is always a hassle if you have ever had to use them. NOW for the ONLY reason you need to select Copper State....Paula..... She is truly Awesome. Paula stayed engaged with me and the insurance company every step of the way. Paula went above and beyond her job and far exceeded my expectations. She let the stress role away with a laugh, an action or a communication. So.... when you need someone to help in your tone of need..... call Copper State and by all means ask for Paula. You sure will thank me later by doing so.

The efficiency of their response was outstanding for water damage from my shower. The challenge for me was not having any experience with this type of situation. There was an assumption that they would complete the drying of the area and then the repair. I now know the process when you involve the insurance company, what they cover and what you need are not generally the same. My insurance covered the dry out process but the repair was a whole different story. Bottom line, make sure you have this discussion and are clear about the steps before you let the reps from the company leave so you dont have staples in your door frames and holes from staples in your ceiling.

For the second time in about 3 years I had a flood in my house and once again Copper State came to my rescue. There were schedule conflicts galore, due to my travels and medical issues, but they worked with me all the way. Paula Rush was my go-to person, resolving every issue and being exceptionally personable and responsive. Chris Delara was my carpet installer and did some other repair jobs as well - he was so easy to work with and a lot of fun as well.

Copper State Home Builders were called out to our home by a plumber. Andrew, the mitigation technician, clearly explained the damage to our bathroom floor and had a demolition team at our house the next day. After demo, Lorenzo assessed and addressed the water damaged and he redid the bathroom flooring. His craftsmanship and communication were outstanding. Paula coordinated the entire effort. She was very responsive and we always knew the status of the project. A stressful time, but Copper State did everything they could to help.

Courtney was a great help when my house got damaged by a backup. She explained everything thoroughly about the process. I never felt pushed aside or forgotten during this stressful situation. When I need information about an appointment over the weekend she responded to my email right away. Copper State was great to work with.

First - When the guys say Ill be there at 8 It meant 7:58.SO great.Incredibly professional and knowledgeable.We had a plumbing backup in our house and I was FREAKING OUT.Andrew was just so calm - it really calmed me down, told me they see this kind of thing all the time and it would be ok - and then they proceeding to start making it ok.They worked with my insurance company to get things sorted right out of the gate - I expected that to be a headache too - nope!(We have USAA insurance btw - and they have also been amazing. Our insurance also told us they have a good relationship with Copper State so that made me feel even better.)Riley and Francisco took out the saturated items (vanity, carpet) right away. They were so careful. They cleaned up and wrapped things and were incredibly detailed.Eric and Andrew came back to check for lead paint and asbestos.And Paula, the coordinator for the many parts of this, got in touch with us right away to ensure we understood the process.They found asbestos in the drywall compound - not surprising since the house was built in 1961 and the containment they set up was nothing short of surgical, probably better. Bruce and Octavius are plastic artists. Dexter would have been impressed.They have made this into a way less stressful situation than it would otherwise have been.

Copper State home builders are very professional and very dedicated on doing their job Im making there customer happy. There was no runarounds no BS just straight business. Thank you guys its very much appreciated and thank you for caring about my family and getting the job done 👍... I highly recommended this company you will not be disappointed give em a call they will take care of you. 💪😎

I would give them no stars if possible. The work was done in June of this year. It is now Oct 31. I found out Saturday that a vent cover was not placed properly on my new gas water heater when the work was done in June. I was told by a current repairman (not Copper State Home Builders) that there is an issue of carbon monoxide poisoning from the improperly installed vent. I sent an email and pictures to Copper State on Saturday. No response. I called on Monday, and was told someone would get back with me that day. No response. I called on Wednesday and was put on hold for 6 minutes. I called back and was told they were looking or my file. When I asked if they didnt have their files computerized. They said my job was long ago, (5 months ago) and they dont keep files from that long ago. The office manager was super patronizing and told me he realized I didnt understand how these things works (really?) and when I interrupted his lengthy, loud, and rude excuses, he told me he could do this the easy way or the hard way. It depended on me, and that I WOULD NOT be talking over him. And this is a service based company. Will not recommend them and will make sure that others know of our experience.UPDATE: About 5 minutes after this review was posted I got a call from said office manager who told me they found my file and the contractor would be calling to replace the vent cover. I will provide an update if that actually happens.

CopperState does quality work and provides awesome customer service. My man Brian Nickels was super nice and helpful when it came to any questions I had.

I returned home from a business trip and had flooding in my kitchen cabinets from the broken water pipes. The plumbers recommended Copper State Home Builders. I was very impressed with Copper State Home Builders professionalism and response. Their employees were outstanding with explaining in detail what needed to be done and why. I am a consultant across the country for healthcare. One of my specialties is coaching customer service. This team of professional me a few things. I know that I can use other companies to do my migration for my home, but I am staying with this company. They have helped me every step of the way. I recommend them to anyone that could use them for future job. If I had a local position at a hospital in Phoenix, look out I would be hiring them as fulltime as my employees. AWESOME. I will be leaving for another assignment but my home is in great hands.

I would recommend Copper State Home builders. I worked with them upon remediation of my home after a plumbing leak caused damage to our property. I specifically worked with Paula Rush and I couldn’t say enough good things about her. She was prompt on following up with us in the status of our repairs and quickly responded back to any of our questions. She was consistently professional and friendly thought out the process. She made the process simple and hassle free. Our home is now back to normal and better then ever.

David B & all Copper State employees we worked with were extremely helpful and patient in explaining everything that needed to be done. David guided us through the entire process and worked with myself & our insurance company. Thank you Copper State!

All I can say, is make sure you read that contract before you sign it, this company does not warranty their work. If mold is found after you’re claim is over, this company will not do anything about it. There are plenty of restoration companies in the valley area, all of them are 24hours, and the majority warranty their work. The price for a customer is typically going to be the same just because it is you’re insurance deductible. They promise a 2-4 week process, But this often turns into a 2 month process. Best advice, compare companies before going with the one that you’re plumber refers!

Copper State has helped me tremendously with my clients as a realtor and property manager. They have been reliable and have great communication. We have worked directly with the owners and several great employees including Paula, Jeremy, Steven, Shelby, and many more. Thank you for your hard work and dedication!!

Copper State home builders did a great job on my home repair. The whole process was easy and seamless. Paula Rush did a great job managing and coordinating the repair work.

My mom was told she had water damage and they came opened the wall and few days later they came to pick up machine and left the bathroom hectic for over 2 months and was told we never had water damage.

Copper State performed a water mitigation in my home. They did NOT do a good job. They left a water pipe open so if the water to the house was on it spewed out water into my home. Their lack of care caused the mitigation to last a a week longer than it should. My case manager, Paula, tried sending me an overpriced invoice and lacked proper communication skills. Overall not a great company.

Paula and Collin were very helpful in a stressful time. Even after hours of their work they took the time to make sure everything was going good in our home. Thank you for all your help.

I worked for copper state and they were excellent to their employees and were very professional with their customers. Their business practices are performed with honesty integrity throughout the construction process

I highly recommend Copper State Home Builders for repairs to your home. The crews were all professional, knowledgeable and efficient. Shout out to Steven Spears, Bruce, Octavis, Steve, Francisco, Luis and Riley. Thank you to the whole crew.

The condo above ours had a bunch of hidden leaks that caused a lot of damage and mold long before anyone knew there was a problem. By the time we saw water and called a plumber, the plumber immediately knew a mitigation team was needed due to the presence of a ton of mold. Copper State was there an hour later and had everything beginning to dry out within a few hours. Over the course of the next few days, the leak was found, patched, and complete drying took place. This was all quick and excellent mitigation work by Jeremy and his fellow crew members. What I didnt know, was that Copper State would be doing work for me for the next 3 months.For the next 3 months David Burbey, our project manager would help me fight tooth and nail with the HOA management company to get this bill paid. The HOA management representative was completely useless, so Dave helped me inform every adjuster, board member, neighbor, etc. on exactly what was going on, so that the board could hold a vote to force the HOA management representative to get with the program and do her 10 minutes of work. Dave spent 85 days working with me to get the bill paid, so that I wouldnt have to pay it out of my pocket because I had done nothing wrong. I just happened to purchase a unit underneath someone who thought it wasnt a big deal to let their water heater leak for years. Dave probably put in a solid 20 hours of work writing emails and talking to people on the phone just to get a bill paid that they had already done the work for.

The Copper State Team was professional and assisted the entire process, especially with the insurance company. Without their help, especially Paula the experience wouldve been unimaginable! They were great and I highly recommend them. John S.

I had two water damage repairs. One was due to a Water Heater leak and the other was a month or so later when a pipe in the wall leaked. Both damages involved the same two rooms. I do not know what I would have done with out Copper State and their employees. Their staff is out of this world. The Mitigation team was so caring and helpful, they dried out the water damage, assured me that there was no mold. The way they worked in each room you would of thought that it was their property with the care they used. I used them to repair the damage and again their staff treated the house with so much care. Their work was outstanding. Shelby Richards was the person that I worked with at Copper State and she coordinated every step, She followed up and always wanted to know if I was happy, addressed any concerns that I may have had.I recommend Copper State and really am thankful that someone took time to give me their number.

I was pretty distraught when my water heater broke and damaged some of my dry wall. Because this was my first experience with an issue of this nature, I asked around and had a friend recommend Copper State. Im so glad I listened! From the first contact I made with this company, they were patient in helping me understand the process and their work to dry out my garage/house was articulate. I initially worked with Steven and want to specifically recognize him for the way he was able to support me through this process. Because of the excellent customer service Ive received, I decided to hire to do the rebuild. Ive been working with a Project Manager named Mikayla and she has been equally as fantastic in supporting and assisting me. I highly recommend Copper State! As a follow up to my first review, my build out was completed this week and I couldn’t be happier!! A really great contractor named Marco did a phenomenal job getting my garage and kitchen back to a beautiful state; you can’t even tell there was work done! I’m so grateful and will absolutely work with this company again if needed in the future!

You were recommended to me by katelynn winn.

Right now I am waiting for a call from Copperstate. As the project manager of a sewer line replacement, they have been out of communication with myself and the contractors coming to make repairs. I am the tenant in this house and frustrated that the right hand has no idea what the left hand is doing in this repair job. If you want a smooth running job that goes quickly with the minimum of fuss and bother, get away from this company and find reviews that are consistently good, or at the least communicative. You will not find it here.

Copper State home builders is such an amazing company. When my house flooded over two years ago they made everything easy and painless as possible. I had a little mishap in my bathroom again and I went right back to Copper State home builder and again very nice professional polite honest hard-working family-owned company. for any issues I will always choose Copper State, I will always recommend them to friends family social media and anywhere else.

Copper state Is awesome and very reliable also Paula did a great job with handling everything with our insurance and helping us get the job done .

Copper State was referred to me by AM/PM plumbing. When my water heater was discovered leaking and causing mold, I called my home warranty company on Tues. Nov 26th. They had the plumbing company out that afternoon and Copper State out in the evening. Copper State was worked on the secondary damage to the walls. It required drying for 3 or more days. Actual time worked may have been about 10 hours. High quality work and Paula did a fantastic job organizing this.

The Copper State Home Builders did a wonderful job repairing my home. Paula Rush was a great help through the process and the crews were very professional and did excellent work.

Copper State came over to clean up a small leak that seeped into my walls. They dried everything and restored like new. Paula Rush was amazing and very helpful.

Courtney was a pleasure to talk to she gave me so much info for my home And she even called me back when she said she would!!!! I would highly recommend them to family and friends and have them ask for COURTNEY!!

Consummate professionals. Very accommodating about schedules, scope of work. Worked hard to meet our budget constraints. The restoration after the remediation was excellent - you could hardly tell that any work had been done.

I experienced a bursted pipe in my kitchen which soaked the kitchen cabinets. This happened a WEEK before I was to host thanksgiving at my house. I worked with my homeowners insurance (USAA) and they recommended Copper State Home Builders.They were at my house within 24 hours to remove the damaged cabinetry. They ripped out only what needed to be removed, and tidied up the area with a zip up plastic cover so I didnt have a gaping hole in my kitchen over Thanksgiving.Lorenzo was brought in to do the rebuild. Long story short, he used real solid wood for the rebuild even though the original toe kickers were particle board. My kitchen looks better than it was before and with BETTER materials.Their front office (Shout out to Laura, ILY) was communicative, worked flawlessly with my insurance, and did a phenomenal job not just building, but matching the stain of the new materials with my existing kitchen cabinetry.Dont use anyone else but Copper State Home Builders!

Oh my word!!! Do NOT use this company! This is the first review I have ever written but felt so compelled to do so because Copper State can NOT be a legitimate company. Long story short. We had a flood in our bathroom and within an hour our plummer came out who in turn called Copper State to look at the damage. They got to our home within two hours. They came back with fans and ripped out our tub exposing nails (very unsafe) as it was a custom tub and left our toilet in the middle of the room along with the dust and dirt. They said they could also do the renovation so we decided to use them thinking they would start in a reasonable amount of time as they told us they do everything in house. An insurance claim was filed and they came back a few days later to pick up the fans and said they would start the job. Our insurance adjuster sent them the claim information and they agreed to do the work for that amount. They even sent me the amount of what I could spend on materials and gave me places I should shop. I went to 3 of them! Week after week after week, and all they did was put us off. They would only communicate with us if I called or emailed them, often never getting a response. Well today, over 1 month later, they called to say the will not be doing the job! Are you kidding me! You couldnt tell us that a month ago! Im 60 years old and I have to say this is a first! Though I liked a couple of the guys who came out, there is something very seriously wrong with this company! If you want to enjoy your renovation, do not use this company!

We are extremely pleased with the restoration work done on our home by Copper State. They went to extraordinary lengths to get the tile needed to match the originals. Their people were always on time and courteous. I recommend them without reservation.William

Jeremy Stevens is a professional who will always get down to brass tax and tell you best as a homeowner what direction you should go in!

This company was very professional and knowledgeable about the water damage. They help isolate the damage to the bathroom. I’m very satisfied customer. I highly recommend Copperstate Home Builders if your having any issues.Michael Graham

Jeremy came out to my mothers house to remodel her bathroom and she was so impressed by his work and work ethics. He was always on time and very courteous of her needs and wants on how she wanted her bathroom. If she could give him a 100 stars she would! Thank you so much copperstate for going above and beyond to make my mom very happy!!

Clint, and everyone at Copper State Home Builders are top notch. Very caring and personable. I wouldnt hesitate to recommend them. No job is to big or to small for these guys. On time, professional, stand up company. 10/10!

My home flooded back on December 3rd. After speaking with the companys lead project manager, an emergency team arrived after 15 minutes. Yes, 15 minutes - thats faster than some law enforcement responses. Two technicians began to make assessments of the damage; which was sadly significant. And they went right to work.Later that night I was contacted by the owner, who informed me that he was sending in all of his emergency techs; bringing all hands on deck as I would say. He also informed me that he would be waiving a large portion of my deductible because I had a Purple Heart; which was a huge relief as I was standing in a water drenched home. Furthermore, because it was going to be a late night he also offered to put my wife and I into a hotel, stating he would float the bill until my insurance reimbursed him. I was astonished at such gestures - and it meant more than words can describe.My wife headed to the hotel and I stayed with the 8 technicians that had arrived. Come to find out it had been one of their biggest weeks, some of them already having a 14 hour day prior to coming to my home. Yet, every individual exceeded my standards in terms of professionalism. In fact, at midnight they were hosing down and sweeping the drywall chalk off my neighborhoods asphalt road leaving it cleaner than before they arrived. I even tried to get them to go home and get some sleep stating we had street sweepers and they refused to leave any trace of residue on the road.It has taken almost three months, four insurance adjusters, and many phone calls but my home is more beautiful than before. This company is stellar and understands insurance companies move at a snails pace. I did some research on Copper State and was astonished it was a small business. They deserve to be publicly thanked.

Copper State Home Builders helped us after a water leak in our garage. It was necessary to remove some dry wall and insulation, dry out the affected area and put everything back together. We were very pleased with their prompt and professional service. They did a great job and were nice to work with.

Copper State did an Excellent Job in Restoring my Home after Water Damage caused severe Mold in my Walls and extensive Drywall Damage. I called Copper State after another Restoration Company, Summit Restoration, rippped my Home and Walls apart down to the Studs and walked off the Job! From Lorenzo, to Robert, to Rick, and Paula, they truly cared about Me and my Home. They were the Right Team to fix my Home and complete the Job!

I would recommend Copper State Builders a million times over! Every person that came to our house and every person I spoke to on the phone was extremely professional and knowledgeable. I had the most contact with Don, and he was just great. He was very patient (as I asked a hundred questions) and was even patient when I called him back with more. Overall, I had a truly wonderful experience during a crappy time dealing with water damage.

After a toilet clog that flood my master bathroom with sewage, and calling 2 other companies that couldnt make it until the morning. I finally got a hold of Copper State Home Builders. The technician was at my door with in 45 minutes on a Sunday evening. He explained the entire process, took care of very thing until our house was restored. What more can I ask for?

I was really worried when I heard my 85 year old Mother had extensive water damage coming from the master bedroom of her Condo. Her plumber called Copperstate Home builders to do the Restoration work. They came immediately with fans and took samples. After they completed their work, I dealt with Paula regarding the financing. She was prompt in answering emails and very patient and warm, as the Company waited for the HOA insurance to come through. I highly recommend them.

This company showed at my place without my permission. The plumber I used contact them without my consent. At the beginning they are super friendly and at the end they are VUlTURES!! They had me sign a document who the guy explained will make the process faster, which is a lie. I had to contact Paula the project managers so many times to find out what was the hold up. Not only that, at the end had to bring another company to do the job. I let them know I was doing that, and she finally called stating she was waiting payment from the insurance company, when I explained several times that the payment was sent directly to me. Bottom line, they sent me a final invoice of $1500 for just showing on my house unannounced and placing fans for 3 days. This people now threaten to place a lien on my house because I don’t agree paying for an amount I was never Given an estimate. The free estimate on their website is a lie. Was never provided an estimate. People who are actually removing walls and flooring are getting paid. These company who I was constantly contacting to do the job and who just placed Fans on my house are trying to take my house away. They Put A LIEN on your house. Do not use them!!!!

Copper State repaired damage from a plumbing leak in my home. They were professional and helped a lot during a bad situation. The finished repairs look perfect. Thanks David!

We were lucky to have called Copper State Home Builders when our kitchen flooded. We had extensive damage to the floors and they arrived within a couple of hours to setup equipment to dry out the floor. They explained in great detail the complete process, and helped expedite the insurance claim. The whole process went smooth, and we owe it all to Copper State Home Builders. They were awesome.

The slowest of the slowest. They are too friendly at first and will give you assurance that they will make the insurance pay for everything but DO NOT BE DECEIVED by their friendliness and the assurance. They are all LIES...they performed a job in our house and it was all UNACCEPTABLE:1. Told us it will take 3-4 days...almost 2 months past and still the work was not done yet until we have to move to another contractor.2. They will make an appointment with you but will not show up.3. They will not explain to you the whole details or scope of work. Pretty much all lies since they said 3-4 days but everything did not materialize.For you out there please be careful avout calling these guys...NOT RECOMMENDED. If you need some construction done let me know I can recommend you who can do it way faster and the quality at its best....

Copper State was referred by my plumber when I had a leak in my laundry room that spread to the kitchen. Company said that damage was extensive and the tile and kitchen cabinets would all need to be removed. We hired them for the remediation and the rebuild. They immediately remove the cabinets but didnt put in a temporary sink for my tenant. Ten days later, we havent heard anything from them and they have not returned several calls both to the sales guy that I was referred to and the main office of Copper State. Finally I go out the property with my insurance adjuster and all of the equipment is out, everything is dry, but there is obviously no need to remove the tile. Company still does not return phone calls. Finally, we hire another contractor to do the rebuild. A week or more later, Copper State shows up at the house expecting to do the rebuild and seemed surprised that I had hired another contractor to finish the work. Stay away!

Copper State Home Builders was fantastic! A clogged downspout was causing water to leak into our basement which left a big wet mess. At 8:00 pm on a Saturday night, Their tech came over and fixed the issue right away. This company is quick, professional and friendly.If youre having an emergency, these guys are the ones to call. You will not regret it.

Great experience with Copper State. Marco did all the repairs and instantly I could tell he was someone who took pride in his work. Very friendly and had great attention to detail.

Blake and Steven came to my house after a plumber said we needed restoration work from leak damage. They were both excellent! Very friendly, straightforward with what was needed, and I didnt feel like I was being sold. I felt like I could trust what they said based on evident experience. I would recommend this company to anyone without hesitation.

Great to work with 🤗Paula Rush helped me a lot, she was really helpful!!I am glad she worked with us 😊

I was hooked up with Shelby Richards as my contact for Copper State. I won the prize when she was assigned to my project!!! Her communication skills and all out professionalism is second to none. Whenever there was an issue she accelerated her communication efforts and made sure to extinguish any crisis alternatives that may have occurred. She is an excellent asset to any customer she is assigned to for their project. Shelby is an example of what great customer service and support should be like for Copper State. She is an asset to Copper State and the company should be extremely proud to have an employee like her.I would also like to recognize Victor our project supervisor .He exemplified true professionalism in all aspects when dealing with my case. He had two separate instances when the crew members working on our house quit the job. He assured us that he would follow up and make sure the job got completed. His performance needs to be given kudos.The people, I forgot their names also did an outstanding job during the demolition. I believe one of them is Christian.Thank you Steve Koff

After a heart sinking sight of water flowing down my walls and ceilings I thankfully was referred to Copper State Home Builders! Their representative came on a Tuesday morning, and went straight to business. They mapped all the effected damage areas and sharply the following morning the demo crew appeared eager to help with the big mess. After and exhausting six days the crew completed their assignment which I couldnt believe. The finished job was unbelievable. I cant answer for any better treatment. Im awaiting reconstruction, and insurance settlement. Thanks Clint, and team!

After we had an extensive leak caused by a clog in the drain line of our upstairs air handler, they came out to inspect, and measure and so they could work up a quote, they would get back to us by the end of the day. It has been almost a week now and we still have not heard back so we went with another company. I would not recommend Copper State.

Im gonna keep this short and sweet as you can see there are nothing but great reviews. Clint is a great guy to work with with a great personality. Take your business here.