Probably one of the best bidRL sites of the franchise. Great pick up times sometimes very short wait times when youre picking up your items.
I have gotten some wonderful deals at this place just have to remember to pick them up before they are returned to sell.
Owners are very patient, friendly and professional. They always have amazing deals. Highly recommend
My family and I love this place! We’ve gotten so many great deals on household items (especially Furniture). The Owner always takes the time to answer my questions (I always have a lot), and I appreciate how kind and genuine he is, along with his employees. They are always quick to respond to my emails too. I highly recommend that you check this auction out! I’ve already spread the word to more of my family and friends and I will continue to do so. Don’t miss out on some fantastic deals!
Awesome place! Very polite & professional always greets their customers. This is the only BidRL site that verifies with you, to make sure you have all your items.
I got some great deals at this location! Thank you also to the employees for always being very helpful. My family are now all hooked on the deals! I look forward to seeing the new items that are posted each week.
Wow! Love this website- very convenient! I got really great steal deals on some essential items. Definitely recommend you check this out cuz you never know what may catch your eye! Thank you guys for being so awesome :)
Apparently this location keeps a schedule like a doctors office. Make sure you are on time to pick up your items so you do not get lectured.Let me preface this review by saying that I have been doing business with the RL Auction chain for many years going back to when they were one location in Sacramento. This review is dealing specifically with the Merced affiliate and not other locations which I generally have a pleasant experience dealing with. Many of the people in the Stockton location know me by name though this was the first time I purchased something in the Merced location.The web page for the Merced location asks that you call an hour ahead of time if you have more than 10 items to pick up. Being that I had 17 items I called first thing in the morning and was told that my items would not be ready until 2:00. I did not realize this was an appointment time but nonetheless I left my house in the Stockton area with enough time that my phone said I should arrive 15 minutes early. There was road work on Highway 99 that delayed me some and I took a wrong turn when I got off of the freeway which added a few more minutes to the delay. I arrived 13 minutes late.When I got there, there was someone in line ahead of me so I had to wait for a few minutes which was no big deal. When I identified myself to the gentleman running the front counter, he immediately lectured me on being on time next time I called for a pre-pull. He said they needed to turn over the shelf space my items were occupying which I found amusing given the fact that there were shelves that appeared to be full of empty boxes and piles of stuff everywhere. I have seen people that show up late to doctors appointments get less attitude. I apologize and told him that I ran into traffic and I took a wrong turn. He said something in reply that I could not understand and proceeded to check me out and get my stuff.He became friendlier and even wished me a happy 4th of July as I was leaving. Maybe he could tell he had irritated me. Maybe it was just early in the morning or maybe there was something distracting him, but whoever I spoke to on the phone was not the most articulate and somewhat difficult to follow. He did not clearly convey this was an appointment time. Perhaps two stars is a bit harsh but given the unprofessionalism, I feel like three stars is too generous.This experience will not affect my doing business with other RL affiliates and quite frankly give I find the right deal to make the hour and a half drive to the Merced affiliate worth it, I will probably still do business with them. Hopefully management will talk to the employees about professional communication with customers. I know I would never allow one of my employees to treat my customers this way.
My husband is in love with this place, I cant get him off this site. The owner here is very cool and allows you to inspect the items before bidding. So far, everything we have bought here has been excellent and new. We have gone to several other locations and this by far is the most organized. Good job BIDRL Merced!
The Merced location is my absolute favorite. The owners always go above and beyond when it comes to responding to requests and questions about the items. They’re super patient every time I call and never rush you off the phone. The items are top notch and I’m never disappointed. Thanks guys!
Amazing quality products at great competitive prices! I got brilliant deals and impeccable top notch customer service.Theyre very organized even though I have a lot of items. They take their time to verify them AND they help me lift heavy items. Highly recommended to all my family and friends! Thank you BidRL!
The family and I are absolutely In love with this location!! The owners are super friendly and very helpful. I’ve won countless items at a fraction of the cost! Wide varieties From indoor/outdoor furniture and tools all the way to amazing toys for the kids. Even medical supplies. Crutches, knee scooters, wheelchairs I mean you name it they have it. Truly a one stop shop! Thank you guys for the amazing experience . Would recommend 10 out of 10 times!!
Very friendly people here. If you won 10 or more items, you should call ahead so they can pull your items early, because they do get very busy.
Im so happy to have stumbled across bidRL at this Merced Location. Ive been able to find some absolutely amazing deals on some high-end products and the staff have been wonderful to work with. Youve won me as a loyal customer.
This is my favorite BidRL location!They take great photos, solid product descriptions, and callout if theres any damage so I feel confident in bidding for the items I want.The customer service is also solid - the guys there are friendly and help me get in and out with my stuff quickly with ease.
I found this place a couple months ago and man am I glad I did! Ive been finding some big steals. It’s a real good way to make some money on the side. I also just get some things for myself that I like. You can find some products that you didn’t know existed! I come here almost every week and it’s always a great experience. The customer service is great in my opinion, they always greet me with a smile everytime I go in there. I’m hoping to find a lot of steals come Christmas time!!!
Got some great deals at this location! I recently moved and I am excited to fill my new house with the great deals I get here. The Owner is very polite and he has been extremely helpful. They have excellent customer service skills. He always offers to help me carry my items. I always have so many questions and he is patient and kind with answering them. I get excited every Friday to see what new items have gone up for their auctions. I get excited to bid!
I really love this website, the deals are awesome & customer service was outstanding. Will definitely buy from this site again - 5 stars!
Incredible deals, great inventory and amazing people. We feel like family each time we deal with BidRL Merced!
Needed to buy a swing for my son but didn’t want to spend to much money so my friend referred me to this website and all I can say is WOW! I won a $250 swing for only $30. And it was brand new!! Really simple and quick process which was really awesome. Stopped going to retail stores after finding this place out 👌🏼 This website is life changing. Very convenient.
Great place to purchase products, friendly and professional staff! I will be definitely coming back again in the future.
Got some fantastic deals at Bidrl in Merced. I am so glad i discovered this place. Great deals for great prices. Who doesn’t want to save money?
Went in today to pick up my winning bids and they were so awesome. They kept asking if I needed help carrying out my items. They were very polite and patient with me. The team is awesome and I appreciate the friendliness. I also saved over $400 on these items that I was literally about to order from Amazon. I can’t wait to win more!
So many great deals, I love this place and the customer service is simply amazing. I recommend this place to everyone😊😊😊.
I rarely write reviews but I so wanted everyone to know just how AMAZING this place is.My husband told me about this place and it’s been the BEST find. The staff have been outstanding in their customer service. They’re so polite and helpful. I recently purchased a home and I’ve literally furnished my living room from here. I now have such a vast amount of kitchen items that I’m loving using. I now only buy from here for my home and kids. I’ve bought everything from baby items to kids’ games, and even reclining chairs.
Love this place. They have awesome deals and great customer service
I saved tons of money by using Bidrl and everyone at the company is extremely helpful and friendly. I will definitely be using them again and have been recommending this place to all my friends and family. Wish I had known about them sooner!
I am very happy with the great deals that I picked up today. The employees were so fantastic and quick. I was on my lunch break and they made sure to get me in and out. They were super helpful. Can’t wait to look at what new items they have coming up. I have saved so much money shopping (bidding) here.
Products are excellent, variety of merchandise. I like how they have thorough detailed pictures which helps for biding. Owners have very efficient customer service and are very welcoming. I am definitely hooked!
This business is amazing! I have won items that cost a few dollars and are worth over a $100 each. One guy won an item for $6 and theyre worth over a $1000. Simply on auction online, and if you win it at a price, its yours! Great customer service. Super convenient to pick it up, just call them at let them know youre coming youll be out in minutes.
You are going to find some really nice items here at a Great Price. I have bid on and won multiple items here from a juicer to luggage and have saved hundreds of dollars. Picking up the items was a breeze. They are located right off Hwy 99 I called ahead, they had my items waiting for me and even helped load them. Excellent Customer Service.
Super helpful, fast service, very nice employees. Got some really great things from here for amazing prices. They take great pictures and are honest about the condition of the items posted which is greatly appreciated!
Was always hesitant to buy from a bidding website but this one for sure eased my mind! The whole process was super easy and fast. I just gave birth and this saved me a lot of money! Bought things that are $500+ retail, for less then half of the original price! 10/10 recommend to anyone that likes brand new items for a way cheaper price!
I love the variety and wide selection of items they have every week! I’ve won multiple items for an amazing price and am officially addicted to this location! The owners are wonderful and always super helpful each time I see them at the warehouse or communicated through email. All the items I’ve purchased end up looking as pictured or better *when in doubt, go see the item*. This is a bargain shopper’s jackpot!
The staff worked well with me when I wasnt able to pick up my items prior to the deadline. They are super responsive to emails and very understanding. I won alot of items for the family and they ended up being fantastic gifts for such a cheap price! Definitely will continue to shop here.
Customer service is extremely lacking. MostOf the items are broken and cannot be salvaged. They do not respect their customers or try to work with those who commute. Pics that are taken do not show damage. Be extremely careful when you bid!
I’ve had nothing but exceptional customer service from the owners. I recommend using this company and very amazed at the great deals I get. The owners are awesome!!! Definitely will be back for more business!!
Ive purchased 4 items so far from BidRL Merced, and Ive saved over $250! Their photos of each item are clear and detailed, so you know exactly what youre purchasing. And the owners have gone out of their way each time I purchase something to make sure the transaction goes smoothly. I cant recommend them enough, and I cant wait to find more great deals through them!
Excellent customer service and fast responses after winning bids! Best location in Northern California!
This is a great place to get amazing deals. They are so helpful in answering my questions and are extremely patient with letting me preview items. The owners are great and extremely knowledgable. I would 100% recommend using this company.
Love this place! Got myself a Breville Cafe machine for only $15 rather than $100. Great weekly deals with a variety of choices. The owners are wonderful and helpful.
Great place to get great deals. Amazing Customer service. The owner is so helpful, I couldnt pick my items on time and he put them aside for me, so nice and understanding.
Always find some good deals! owners and staff very kind and always answer questions the best they can. very organize and fast when picking up products. definitely worth bidding from merced, all the way from ceres.
Their website describes product perfectly. I feel comfortable knowing what I’m bidding on.
I have been purchasing through the different locations for a few years and I have really enjoyed shopping this new location. I just moved house and got some great deals. You should all check it out! If you have questions, they are super helpful.
Best place for amazing deals on all types of products. The owners are very nice as well! Amazing deals & amazing customer service!
Keep getting great deals and they always have great customer service!
This was my first time bidding through a liquidation company and I got a lot of amazing deals! I was able to save so much money. I also received great customer service. They have been so helpful. They respond to my questions through emails and provide me with any information that I ask for. I always make sure to take advantage of previewing the items I’m interested in and they do not mind taking the time to pull the items for me to see.I check back every week for new items. I’m excited to continue bidding through bidrl in Merced.
Love bidding here. No hassle and they have a wide range of items. Got an air fryer for $9 and it’s practically brand new
This place feels like eBay in the early days, when awesome products were selling very cheap! Best part is there is no shipping charge!
This place is amazing! Awesome products at unbelievable prices! Customer service is fantastic! Highly Recommend!
Never used a bidding site until I came across this one. I had such a great experience! I met the owner when I went to pick up my things and he was so nice. I have recommended Bidrl Merced to so many friends and family and I will continue to use the site! Love the deals!
Love this place!! I got some amazing deals and the customer service is great. friendly people and great deals!! Thank you BidRL Merced!!
Always getting great deals and they’re so patient with me previewing items! I love shopping here.
Great website & amazing customer service
This place is amazing. You can find lots of deals on here. I can’t believe I didn’t shop here sooner. Customer service is amazing too, they are very friendly and are always helpful. The items are always described well and the bidrl Merced does a good job of taking pictures.
Pani is a great owner and handled all my concerns with no hassle. Met expectations on order and payment was efficient. Great business
I have been buying from Bidrl for awhile now and by far the Merced location has the best customer service. The owner is always there with a welcoming greeting and willing to help out with any of my needs. I look forward to my next purchase. Thanks you guys keep up the great work
Super friendly and helpful staff.I got very good stuff for kids and home with great prices.I really recommend this place to give it a try !!!
Easy, professional team and awesome bargains! I was able to get so much for my new place at awesome prices.
Amazing customer service!! Helpful with any situation! Thanks guys and I’ll be definitely back for more business!!
I got a roomba, pack n’ play, and a cricut machine.. all very expensive items and I’m very impressed at how much I paid. You want great deals and fantastic customer service, shop this location.
I know the owners - class act trustworthy business people. You can buy with confidence here 👍
Everyone is so nice at this auction and I keep getting so many great deals.
Great Customer service. I was very happy with my Cake mixer.
I used to like buying from this place but after 2 purchases that have been completely unusable and owners being unwilling to refund me for a $35 dollar purchase someone who has spent over 35k at bidrl selling something thats outright broken or has wholes in it and conveniently not picturing this seems like fraud to a honest person like me but no worries ill take the loss and yes I know the policy I get it but maybe train your employees better to look for something damaged and take pictures of it not hide it in a box and not take pictures of its damage thats very visible but it starts at the owners integrity i guess. Im not mad its just the principle about it just like their not in business to lose money neither am I on obvious damage to a product, other bidrl locations have in good faith on damaged goods reimbursed me but not BIDRL MERCED, just a buyer beware if they dont take it outta the box or open its probably damaged and thats why they dont wanna take it outta the box or picture it and I live way to far to preview items, just be careful when buying from here doesnt feel good to waste hard earned money on something thats was completely obviously broken or had holes in it...ill still buy from them just not nothing that isnt labeled as new or doesnt have correct pictures out of the box 😤 so I can see that is not messed up.Just a fyi I resell somethimes and if I sell something to someone and it has a whole or damaged beyond use i make it right either by giving money back or giving a like product thats functional, Im just saying...
Great customer service and awesome deals! Check them out!
So easy to work with! I got great things at a price i couldnt believe Thanks again!!!
Won items so cheap! Amazing deals and great customer service
DO NOT PURCHASE FROM THIS COMPANY. Avoid like the plague! This is my first time to post a negative about any company. First, they would not accept my debit card as payment and then charged me a resisting fee of 69.00! They lied to me over the phone telling me since they would not accept my card they would resist the item at no charge to me. Then they turned around and charged my card the full amount. I talked with the owner and he talked it circles and denied everything and would not reverse the charge. Worst customer service I have seen in my life!
This place is absolutely amazing!
Great service