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Memphis Computer Support
6000 Poplar Ave #250, Memphis, TN 38119, United States
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Be
Review №1

Melanie has helped me tremendously in getting my Apple laptop set up so I can be more organized, knowledgeable and efficient. My first session was very helpful and I look forward to continuing more sessions with her. In the meantime, she is very responsive to questions that I have along the way. I highly recommend her services.

Ja
Review №2

Melanie and the folks at Memphis Computer Support have rescued me countless times, and always calmly and quickly. I also really appreciate that they dont talk tech to me or make me feel stupid. Or sigh when I dont know things... I have referred them to quite a few people and every one of them has become a happy, devoted client.

Co
Review №3

My computer was running really slow and apparently the hard drive was on its last leg. Melanie quickly diagnosed the issue and MCS replaced the hard drive quickly over the holiday weekend, since they knew I needed it for work. They have followed up a couple of times since to ask if its all working okay and to make sure I am set up properly. They did a great job.

Ca
Review №4

I highly recommend Melanie for any computer services. I had computer issues that I had to get fix right away. After connecting several business with no luck, I called Melanie, she took my call and was able to assist me. She truly cares about what you need and she went above and beyond to make sure I had everything that was required to get me up and running again. She communicated with via email and text kept me informed on everything. Very professional and knowledgeable.

Do
Review №5

I highly recommend Melanie for small business set-up and IT support. She ordered and installed all of our office computers. She also provides ongoing support as needed and has proven to be very responsive and a huge asset to our company.

Th
Review №6

Melanie purchased a new computer for us, transferred data from a 10-year-old laptop, and had us up and running in no time. She was excellent with communication, so calm and professional! Would (will) definitely use her services again.

Ch
Review №7

Highly recommend Memphis Computer Support! We received quick responses to questions and professional service at all times. I was updated on the repair process and informed of all options. Will definitely return for all of my computer repair needs.

Va
Review №8

I am very happy with this wonderful professional I found. Great work and excellent communication. Great person….very grateful

Th
Review №9

I had found out about Melanie through a google search. Melanie is very hardworking and she puts in more than you ask for. She even stayed up a whole night working on my computer to make sure I could complete my college assignments. Would recommend to anyone who needs computer help.

Ve
Review №10

I had an older MacBook that I just did not want to get rid of. So a friend of mine found them, and I took it to see what they could do... I must say, I love my computer again ! It’s running like brand new ! The service was great, responsive, and quick. Overall a great experience. If I had any issues with computer or laptop, I would ONLY bring them here !

Fr
Review №11

Recently had the opportunity to have Melanie assist us with our IMAC.She was very helpful. She was able to quickly diagnose issues with the IMAC and helped us select a new computer which she installed and instructed us on usage and security. She is very knowledgeable and explains in terms we can easily understand. I would highly recommend Memphis Computer Support.

Jo
Review №12

When I initially contacted Melanie she responded promptly and was able to come the very next day to address my issue. Within a couple of hours she had identified a solution, purchased and installed the necessary equipment and had things up and running. She followed up later to make sure the solution had fully addressed the problem. She is very knowledgeable, professional and pleasant to deal with, and her pricing is reasonable. I would definitely use her again and would highly recommend her.

Ap
Review №13

I was recommended Memphis Computer Support from a friend and hands down would recommend to someone else. My laptop decided to stop working on a day I needed it the most. I had several files I need to turn in the following day. Melanie was very sweet and told me not to worry and to bring her the laptop. Melanie was able to retrieve ALL my files I needed for the next day as well as everything else!! Very professional and did it all in a timely manner. Would highly recommend and will definitely use her again if needed.

Ri
Review №14

Melanie was prompt and efficient (she fixed my problem in minutes).Very comforting to know that if I have future problems I have an expert on speed dial. I highly recommend her service.

Je
Review №15

On Friday morning May 21,2021 I spilled coffee all over my laptop and laptop no longer would work. I was in panic mode for making this mistake.This laptop was fairly new but my biggest concern was all the data in the laptop. After calming down I searched the internet and four Memphis Computer Support and talked to Melanie. Turned out her office was about 2 miles away from me so I ran my laptop to her office. She worked on thru the weekend and had laptop ready for me on Sunday repaired. Also she fixed problem I was having with Outlook. She told me that I could pick up Monday afternoon and when I told her I was going out of town on business Monday morning she had someone meet meet outside her office Sunday to deliver my laptop fully repaired. What a relief.Bottom Line: Great job and highly recommend using Memphis Computer Support! Great Service!

Fr
Review №16

My personal computer was freezing up after a few minutes of use. Melanie quickly diagnosed multiple cooling fan failures and had then ordered and replaced with a few days. She had excellent communication with me, and even followed up a few days later to make sure I was happy. MCS is strongly recommended for your computer repair needs!

Gr
Review №17

I was lucky enough to hear about Memphis Computer Support through a friend who does even more day-to-day graphic-heavy work than I do. Im pleased with Melanies service, attention, and prices. When my computer became unreliable, I found that Melanie IS reliable- and Im truly relieved. Thanks!

Ja
Review №18

Melanie was recommended by a friend who told me Melanie is wonderful. I totally agree with her. I am not good with anything tech, but Melanie was very patient, explaining everything as she went along. She helped with my WiFi for all my devices, got me set up with password efficiency, and resolved all my tech issues. I highly recommend her!

ga
Review №19

I have no computer technology background. MCS can and is willing to help those of us who are computer challenged as well as those with expertise and in need of assistance. I appreciate their patience with my lack of knowledge as well as their quick response to questions or issues.

As
Review №20

The service provided is great and she is very fair with pricing. I had an old computer I wanted to try to fix, but that wasn’t possible. She sold me a computer she recently repaired. Unfortunately, there was a problem with the computer within a week of me taking it home. She was quick to help and has been so good about keeping me updated since she did not have the part for the computer and it required extra time to repair. I would definitely recommend this service to anyone in need of computer repair. Very trustworthy and great business ethic!

G.
Review №21

If you crashed your computer while working on some emergent project, go to this place. When I wrote my dissertation, the windows system crashed on my laptop crashed, and the next day I had to go to another state. Mr. Hisham worked on my laptop whole night for me and brought it to me before I caught up my flight at 6 AM!!! It was a service I never experienced. Highly recommend you to use their service!!!!

E
Review №22

This company does awesome business I’ve been here twice over the last few years and they’ve done my computers justice and they saved me a ton of money.

Br
Review №23

I thought the service at Memphis Computer Support was excellent. They kept me in touch, sometimes twice daily, as to the progress of the repair and delivered right on the schedule planned. The pricing was reasonable and as promised at the onset, which was actually rounded down a few dollars from what it could have been. We will certainly use this service again in the future.

Ca
Review №24

Working with Melanie was so easy. She was able to get my older MacBook Pro running great again. Thanks so much!

Kr
Review №25

My MacBook Air crashed when trying to download new operating system. Melanie was quick to respond and able to get problem fixed fast. She also had great communication during the repair, keeping me updated throughout the whole process. Definitely would use again should I have computer problems in the future.

lo
Review №26

Melanie Suria at Memphis Computer Support has been very professional and SO helpful with our home computer problems. She was able to access my computer from her office, and walk me through my issues without having to do a house call. Luckily, she was available to help me right away, so that I could proceed without worry. I highly recommend Memphis Computer Support.

LA
Review №27

Memphis Computer Support did an excellent job helping us migrate from one backup system to another. We have old legacy systems and they worked through every issue to come up with a great solution for us quickly and were very fair. We will be using them for our IT needs. Thanks Guys!

Ch
Review №28

Highly recommend Memphis Computer Support! We received quick responses to questions and professional service at all times. I was updated on the repair process and informed of all options. Will definitely return for all of my computer repair needs.

Su
Review №29

Our family needed better connectivity and quality of internet service. MCS provided us with everything we needed in one service call. I cant say enough good things about the company!

wi
Review №30

Melanie was helpful, knowledgeable and thorough in working with me and my computer issues.She was quick to find the problems and fix them. She also showed great patience as I usually butt heads with technology details. I highly recommend her services.

Ke
Review №31

Melanie was extremely helpful & professional! She was able to diagnose & fix my laptop in less than 5 hours!

Ch
Review №32

Very kind and very helpful. Thank you MCS!!!

De
Review №33

Melanie completely eliminated our constant problem with our internet service because of the size of our home. She is professional, extremely knowledgeable, and has a wealth of services available. Anything from extending WiFi, computer repair, indoor and outdoor security alarms. She follows up to make sure you are happy with her services. I highly recommend Memphis Computer Support.

Sa
Review №34

Melania Suria came to my home and repaired my computer. Plus she patiently answered ALL of my many questions and helped me learn about my smart phone. After Comcast replaced my modem she again came and installed a program that insured my internet didnt keep cutting out. I truly believe she helped me to be more tech savy.

Pa
Review №35

Seems to know her field inside-out. Has fixed some soft-ware issues in the past; this time she set up a new computer--- transferring my files, taking care of drivers for printers, etc. Easy to work with, and will come right to your door!

Li
Review №36

My email was hacked and I had multiple issues with my computer and needed some help as I have in the past and Memphis Computer Support resolved the issues I had in a timely manner since I was in a deadline for a special project. They noticed other issues and took care of everything. I depend on Melanie for help with all of my computer issues and she is completely trustworthy and looks out for my best interest.

G
Review №37

Have an outdated Mini Mac wouldn’t update to the newer version to run. Melanie worked her magic ( her computer skills ) upgraded the system better than new plus cheaper than buying a new one! Thanks for your help!

Me
Review №38

This is the best computer repair I have had in a long time and Melanie is easy to work with. She also let me know that my computer still has a long way to go.

Ma
Review №39

Experienced, professional, easy to talk to.

Co
Review №40

I took my macbook apart to tighten the hinges and ended up with my computer in two pieces, I couldnt get it back together. She repaired it within a day. Good communication, great service. Impressive.

Pa
Review №41

This is the 2nd time I have used Melanie and she is the best. Great service, communication and work. I highly recommend her company/work.

Ea
Review №42

Have used Melina for a couple of projects for upgrades and backups. She is very responsive and always timely.

C
Review №43

Melanie and her staff are very attentive to their customers needs. She will let you know what the best options are for your computing issues and provides you updates to your computer repairs status regularly. One of the best things is prompt service and repairs. Melanie will give you an idea of when your computer will be fixed and meets that deadline or may even have it ready beforehand.

Ma
Review №44

Melanie with Memphis Computer Support went out of her way to solve my problem. I was having real problems with a brand new iMac and Melanie was able to quickly diagnose the issue. Basically, I had purchased a lemon. I wasnt happy, but she was exactly right. Fortunately, I was able to return the computer. Melanie then helped me pick out a new iMac and then set it up for me - transferring all my data, pics, etc... from my old computer. I found Melanie to be professional, helpful, prompt and she kept me informed of where she was in the process. I highly recommend Memphis Computer Support!

le
Review №45

Melanie saved me from having to buy a new computer! She replaced the track pad and battery and checked for malware. It is working like new!Melanie is very easy to work with and even offered to deliver the computer to my home.

El
Review №46

Memphis Computer Support saved my computer from crashing, helped with restoration of a library of corrupted photos, answered all my questions about storage/the i cloud and also recommended per my request apps for scanning, duplicate files/photos etc. I got same day service by remote and was able to pay a reasonable hourly fee by Venmo. This company identified and resolved my tech problems (regarding my MacBookPro and I Phone X plus My Passport for my Mac), answered my questions (large and small) and was SUPER professional. This company was recommended by an IT guy at a local organization and I was HIGHLY satisfied. This type of help is HARD to find. Whether you are a business or an individual, I recommend you contact Melanie ant Memphis Comuter Support for your tech needs.

Be
Review №47

Very impressed with Memphis Computer Support. We needed our child’s camera fixed on his computer for school at home during the pandemic. I contacted Melanie, and she responded right away. Fast turnaround as well (dropped off at 2pm Mon, and it was ready Tuesday mid-morning). Camera now works! Highly recommend. 👍

Sa
Review №48

I found Memphis Computer Support to be very knowledgeable and helpful. I was grateful to have someone to rely on for service. Good job.

Bo
Review №49

I found Melanie professional and very patient, responding quickly to my needs for support and sales, would definitely recommend

Mi
Review №50

Unfortunately, I am not terribly computer literate, so having a patient, knowledgeable computer consultant is extremely important to me. I could tell my computer was on its last leg and I was prepared to buy a new one. After my consultation with Melanie Suria she suggested that I replace my hard drive and update or replace some vital programs. For much less than replacing my computer it is fast and PERFECT! Other issues that have arisen have been promptly and clearly addressed. I would give more than five stars if I could!

Br
Review №51

Overall wonderful experience. I was concerned about my laptop running slow and malfunctioning, especially since I need it constantly for school. Technicians were flexible with my schedule and prompt with updates. Additionally, they gave me autonomy in the repair without unnecessary fees. Would definitely recommend to a friend!

Ha
Review №52

I can’t say enough about the incredible help I received ! It was such a simple phone call and someone patiently walking me through setting up my netgear switch! I googled for a company to help me , this company came up ,reviews were outstanding, so I thought “what the heck.”( especially since I had been trying to do it my self with help of Google) And boy I know why she’s a 5 star! It was worth every penny and will be back ! Thanks again

Ca
Review №53

MCS did a great job on my MacBook Pro! I am always hesitant to let anyone do anything to my computer, since I use it for work. But they were awesome. Super professional, timely, courteous and easy to work with. I will definitely use them whenever I have any computer issues!

An
Review №54

Memphis Computer Support is #1 when it comes to all IT needs! Melanie is extremely responsive and professional. Realy a great Company to work with.

Be
Review №55

I highly recommend Memphis Computer Support for computer service / repair. Melanie Suria was great to work with. She upgraded my computer and helped with other issues. Service was prompt and professional!

Ch
Review №56

MCS was able to set up and fix our existing equipment, and correct all of the issues with my home wifi network. They were extremely responsive, arrived when they said they would, and were nice and professional throughout. I would happily recommend them and use them again in the future.

Ma
Review №57

Very pleased with the services received and all the professional guidance

De
Review №58

Brought my dead MacPro in on Saturday and Melanie had it resurrected and better than new, quite literally, before Sunday service began. Amazing service, attention to detail, fair pricing and empathetic communicating. Already recommended to two colleagues and will continue to do so.

He
Review №59

Melanie went above and beyond for me with our sons computer. To say she worked with me is an understatement. We had extenuating circumstances and she understood, was honest, hardworking, and did everything she could to help us. She told us the pricing up front, fixed the computer with ease, and got my son back online. Pricing is very reasonable and she truly does everything she can to help you out. I would recommend her a thousand times over! If you have any type of computer problem from big to small, they are the ones to call!

Ra
Review №60

Incredible service and very fast, they are very responsive and willing to work with you. I had a great experience and my computer is working brand new now! Definitely reccommend!

No
Review №61

Fast, reliable computer help. Was very professional and understanding through the entire process. Would definitely recommend to anyone need computer repair/diagnosis!

Br
Review №62

Melanie is awesome! She kept me informed throughout the entire process. The turn around was also quick which was great as I was due to start classes the next week. I would highly recommend MCS to anyone looking for professional & effective service

Es
Review №63

Melanie did a great job for us. We are a small health clinic and were having a lot of trouble setting up our computer network along with our scanners and printers. Melanie was able to quickly diagnose the problems and was able to solve ll of our problems. In fact, she even had some good advice for us going forward. We will be using her company again in the future and would recommend them to any small business owner.

Br
Review №64

Incredible service! They keep you updated throughout the entire process. Very honest about issues with computer and are very timely. Would recommend them to everyone who needs work done to their computer.

Le
Review №65

I highly recommend Memphis Computer Support. Ive used their services multiple times. Melanie has updated my Mac and helped me remotely several times. Recently, she helped me remotely from our new home in Pittsburgh! Quick to respond and solve your problem. Great customer service!

cr
Review №66

I had a great experience and they fixed my computer issues in a timely matter. Staff were pleasant and patient. Also spent multiple hours retrieving my computer data from my old broken computer. Forever greatly for the work they did due to the important information I needed for work. Thanks again Memphis Computer Support. Highly recommend them!!

Fr
Review №67

They are very helpful. I have aged alot since I started using a computeryears ago. IT has advanced and it is hard for me to keep up. Memphis Computer Support has helped for years. I really love their help

Ab
Review №68

Melanie is patient, calm, proactive and goes the extra mile. With a procrastinator like I am, it helps to have someone who meets you where you are and then coaches you along. My experience with MCS has been excellent. Highly recommend.

Co
Review №69

I needed a new screen and tracking pad. Melanie had my late 2011 Mac all fixed up and working like brand new! Also was much nicer on my wallet than the Apple store.

Lu
Review №70

Melanie does an awesome job and has saved us many times! Just installed a new hard drive for me and set up a new Quicken. Is very responsive! Highly recommend her company!

Pa
Review №71

Melanie was able to resolve my multiple problems in short order. She provides outstanding customer service. She is both knowledgeable and patient. I can not recommend this company enough for your computer needs!

Ka
Review №72

Melanie is wonderful. I had a 10 year old laptop that totally died, and she picked it up (I dont drive anymore), recommended a new laptop, recovered all my data, set everything up for me, and delivered the new one. After the usual time getting acquainted with it, I love it and wondered why I waited so long to get a new one.I have recommended Melanie to several of my friends in the past, and will continue to do so. Shes terrific!

Ne
Review №73

If i could give Melanie 6 stars i would. Melanie and her staff were very friendly and professional! Im a music producer so when my computer crash so did my life lol. I stressed to Ms Melanie how bad i needed my laptop because it was the heart of my very own business. She had my laptop up and running in a DAY and recovered all of my deleted files ! BEST computer tech in all of Memphis and i would recommend her for all of your computer troubles! Another thing is she is affordable. Dont let her location fool you she does not try to get over on you and makes very great deals ! 6 star 6 star !

Zh
Review №74

Great good, Maline answer my question very soon and arranged installation on next day, my business starts at 9am every day, but I need the security system can be done before the business open, they came at 7am to start work, so they didn’t affect my business. Very good experience!

Mi
Review №75

MelanieMany issues and false starts with other suppliers and manufactures.Working with Melanie solved the issues -on time, on budget and on task.

Me
Review №76

I highly recommend Memphis Computer Support! ,Owned By Melanie Suria. You will find an excellent personalized computer service. She was diligent to find my problems and was able to save my computer and my data. She went above and beyond what needed to be repaired to making sure I would have no more problems.

Al
Review №77

Melanie came HIGHLY recommended and I am so glad we had her out to resolve our nuances/ issues with parental security and mac issues, and so much more. She has helped us out with securing our devices, helped to make sense of our familys computer needs, simplified parental controls, and she also works with Macs as well as PCS. She came to our home and spent time getting us all set up and completely organized. She also works with small businesses as well as consumers. Now I feel much better about where we are now moving forward. Thanks, Melanie!!!!!!

Ds
Review №78

Very professional and easy to talk with about computer issues. Clear instructions, fast service and great rates. They exceeded my expectations and saved me lots of money and time vs. other companies here and available online.

je
Review №79

Very responsive to disasters big and small. Melanie is both knowledgeable and, where necessary, good at hand holding. I received an honest assessment of my computer problems and whether they could be fixed. Having someone like Melanie to turn to is a great support when you dont understand technical computer problems.

be
Review №80

Melanie returned a new computer! She worked extremely hard on my computer and data retrieval. She is wonderful to work with and will definitely have my continued business!

Ci
Review №81

Melanie is so knowledgeable and so very kind to work with. This is my second time to have her in my home. I not only enjoy her company but she is understanding and patient with my questions. She has performed miracles for some serious issues I had arise recently. I highly recommend Melanie for any computer needs you may have.

La
Review №82

Melanie did a great job cleaning up my computer remotely this morning! Many thanks! Laura

Do
Review №83

I telecommute and my computer had a virus. I was in a panic. Melanie stepped in and was a miracle worker. She even called me after hours to assist me. She was extremely knowledgeable and I would highly recommend this company for any of your computer needs.

Ma
Review №84

I highly recommend using Memphis Computer Support. Melanie is extremely professional, always pleasant and prompt in her communications, and very fair in her pricing. Finding all three qualities in a business is so rare these days. She is a jewel! I am so glad I found her!

S.
Review №85

Melanie recovered all the contents of my personal hard drive and put them on a new one for me, at a third of the price at which Geek Squad quoted me. Very professional service with a quick turnaround. A+++

El
Review №86

I have had an excellent experience with major problems with Melanie Suria, the professional who came to help me correct some major problems with my computer. During the process, the computer hard-drive crashed and she had backed all my files with a new app and saved the many files I depend on for material I depend on for a book am I writing.She also explained new apps she installed that I need and was patient in explaining how they help me and how they are used. I give her an A+

Ch
Review №87

I rarely write reviews, but I had to write this one, because I have bowled over by the customer service experience I have received from Memphis Computer Support and Melanie. Yes Melanie is the owner and the one who will be taking care of all your PC & MAC needs. She is personal, competent, thoughtful and thorough! She will go above and beyond to make sure you are taken care of. Her prices match the service she provides. Its Par Excellent!! For Any Computer Issue look no further than Melanie with Memphis Computer SupportChad L Hampton

Ja
Review №88

Very good customer service. Restored a virtually ruined iMac. Dropped it off around 10, got it back by 4. Was informed about the process the entire time. Proffesional and friendly expirience.

Sc
Review №89

Memphis Computer Support diagnosed my laptop issues, then suggested several solutions to repair and enhance performance of my machine, based on cost and turnaround time. Melanie exceeded my expectations in delivery and cost. My laptop is better now then when it was purchased!

Ka
Review №90

Ive had my MacBook Pro for about 7 years and the hard drive crashed. I contacted Melanie on a Saturday and she was nice enough interrupt her time with her child to fix my computer. She was done in less than 24 hours and I have not had a problem since then. She also checks on my computer from time to time to make sure everything is still great. Shes selfless and her prices are fair as well!

Pa
Review №91

I needed last minute help with my laptop. I begin searching and found MCS. The service was awesome, Melanie and the staff was so friendly and helpful. I can’t thank them enough.

Be
Review №92

After searching and reading many reviews of various computer repair companies I felt that Melanie had the most positive feedback. She very promptly diagnosed and repaired my MacBook Pro and continuous kept me updated on her progress. She is extremely courteous, very fast, and professional. I will definitely be going to her for all my computer needs and I highly recommend her to others.

Ji
Review №93

Melanie was very helpful. She helped me repair my Lenovo computer in just a few hours. I really appreciate the support from this business and would definitely recommend them!

Vi
Review №94

Like every other college student now, my (6) classes are fully online. When I woke up last week to a bad display on my Mac, I panicked. How was I supposed to complete my schoolwork with a broken computer? I called Melanie Monday afternoon and by Thursday morning my computer was totally fixed. They also take Venmo which is super nice and convenient! 10/10 would recommend

Vi
Review №95

This is the only computer service I use to maintain my computers for business and home. Melanie Suria and companys high caliber customer service resolves issues and answers questions.

Sa
Review №96

Melanie is awesome! I loved the personal one-on-one attention she was able to give me. She has even followed up to make sure things are still going well. I highly recommend her!

Pa
Review №97

Melanie solves all my computer problems and has for years. Whatever the issue, she responds quickly and knows the solution. I depend on her for my business, and she comes through with right solutions every time! I highly recommend her!

Ro
Review №98

The Best Computer Support/Repair I have ever had!Melanie was Awesome, she returned my call in a short timeand got me in for repairs sooner than expected. I will definitelycall her again with any of my computer problems!

sh
Review №99

Contacted Melanie Suria because of a computer cash and she was on it right away. We scheduled a time to drop off the computer. She was prompt, gave us a time frame to take a look and see what needed to be done. Was so efficient and so knowledgeable. It was a pleasure working with her. Got it up and running & made sure I was able to get into all programs. She was able to recover all that I needed!! She will be my go-to person when it comes to computer issues!!!

Ac
Review №100

Melanie is very wonderful and helpful. I end up buying a used apple laptop and she fixed it within a day ! Very professional I would recommend them to someone else too ! Thanks

Information
87 Photos
100 Comments
5 Rating
  • Address:6000 Poplar Ave #250, Memphis, TN 38119, United States
  • Site:https://www.memphiscomputersupport.com/contact.html
  • Phone:+1 901-496-8949
Categories
  • Computer consultant
  • Repair service
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:12–5pm
  • Sunday:8:30am–5pm
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