Julie diagnosed my problem and suggested the solution. She implemented quickly and was such a pleasure to work with. My computer is literally better than it ever was!
Julie is expert, professional, and a pleasure to deal with. She has resolved my Mac issues over the past several years, at times in person and at times remotely. I look forward to Julies monthly newsletter, which is always replete with valuable information. She has my highest recommendation.
Julie is great! Very knowledgeable and professional. She truly cares about solving issues. She set up my PC and resolved a separate software issue I had. She is undaunted by technological challenges. I highly recommend her.
I found Julie to be such a pleasure to work with and, more importantly, she was knowledgeable, quick to respond, and knew exactly what to do to fix a number of software issues with my laptop. She gave advice along the way as she quickly knew how to root cause the issue and fix the issue. I would highly recommend contacting Julie with any computer issues you have. Thanks!
Julie has helped our family out for a few years now with printer issues, setting up a new laptop, email issues, system bugs and connectivity issues. She is knowledgeable, a pleasure to work with, and timely in her assistance. i recommend that you contact Julie with your computer questions.
My wife and I rely on well operating electronics and become frustrated when something goes “wrong.” Three years ago after seeing ads in the newspaper for the Computer Mom, I switched from walk-in stores or big box help desks, to give the Computer Mom a try. We’ve never looked back. Julie Marto, of Computer Mom, has been accessible, secure, reliable, and expert in resolving our issues, like dealing with incompatibility of new software and old operating system, problems with our Internet provider ending its email service and assigning it to another company, resolving an iPhone issue, and other problems. Computer Mom has been openly responsive and accepted dropping-off our computer, conducting in-home visits, and during Covid distancing - has remotely accessed our computer and cell phone to fix issues. We feel safe and comfortable, and never feel “oh no, now what,” when something goes wrong.
ComputerMom is THE BEST in the way of home or office computer help, repair and tutoring. One day my computer (16 months old) just quit; absolutely nothing doing. I called a friend who I knew had a computer help-person whose praises she sang. She turned out to be Julie Marto, and she was indeed a life saver. She did a quick diagnosis on the phone, but of course wanted to verify in person; she showed up barely two hours later (imagine!). She performed some intricate procedures that left me way behind but that proved her diagnosis was correct. She took the laptop with her; next afternoon, promptly at 3:00, she returned. The laptop had a new hard drive, and every one of my files was restored to the new drive and a lot of junk was gone. Havent had a moments trouble since, and its been almost another 16 months. Knowledge, proficiency, efficiency, personality--Julie has all in abundance and is a joy to know and work with.Bettina Elliott
Julie Marto is the most experienced and effective source for someone who needs this sort of assistance. I have had many such computer needs and never encountered such reliable, clearly presented, and pleasant, help with my problems. I will always be grateful for her work in helping me publish my book. Thankfully , Gay Lord
ComputerMom has saved my hide on a number of occasions. Most recently when my laptop all but crashed, she fixed the issue and reinstalled my operating system...in just a few hours. I highly recommend her services.
Julie Marto, aka the Computer Mom, is someone you can not live without. She is extraordinary at what she does, by any measure. Julie is knowledgeable, professional, reasonable and responsive. She will always go above and beyond to make sure your computer needs are met. This sentiment is echoed by everyone I know who has ever used her services. If you have any computer issues, please contact Julie first. You will be glad you did.
Julie Marto aka ComputerMom has worked on my familys computers for years! She is knowledgeable and talented, plus very easy to work with. She has cleaned up viruses for us on iPads, pcs, and Macs. She has helped us sync pictures and files across all our devices. She has also set up our new main computer straight out of the box for us. I highly recommend her!
When your printer no longer speaks to your wi-fi and you spend a couple of frustrating hours trying to solve the problem, you can do one of two things: Throw everything out the window or call Julie Marto. She comes with a smile, calms ruffled feathers and gets my equipment up and running again. Smart TV not smart enough to get Netflix? Julie can get you binge watching in no time. Or strange noises coming from your hard drive? Julie took my computer with her, transferred my files onto a new hard drive and I was back in business in no time. I cant give Julie enough praise. Shes the best!