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KC Summers Nissan Mazda
2404 Lake Land Blvd, Mattoon, IL 61938, United States
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Co
Review №1

I will never use a different dealership! Ali Young is amazing and helped me find the perfect car for myself! I had a minor issue, and the service department fixed it in a timely manner with minimal cost for me! I love this place!

Ce
Review №2

It was a painless experience. The car was ready and 100% charged when I arrived. Interactions with all of the KC Summers staff went smoothly. Trade in was valued exactly as I expected. Thanks Isaac!

Da
Review №3

It was wonderful! Everyone there was very honest, polite and professional. I would recommend them to anyone looking to find a new or preowned car. Not many dealerships can be trusted these days but KC Summers is one that can be. Keep it up!

Di
Review №4

Buying our 2021 Nissan Frontier was one of the easiest car buying experiences we have had. Our salesperson, Quentin Hadley, was friendly, helpful, and very professional. He made sure the vehicle was ready and he was available to meet with us, even though we arrived over an hour before our appointment. We will definitely refer him to friends and family that are in the market for a new car.

Lo
Review №5

My air conditioning stopped working so I immediately went to KC Summers to make an appointment to have it fixed. I was helped immediately and the job was completed within an hour. The staff was very friendly and accommodating and the best part was the part was still under warranty so no cost to me. Thanks do much for the terrific service!

Ma
Review №6

Excellent as always. Even cleaned the interior of my car!

Ma
Review №7

We met pat renfro.. very professional and caring. We ended up buying a beautiful Buick SUV. It was important to me to purchase a vehicle I feel safe in, after a car accident. This vehicles vle is not only beautiful it feels very safe. The company helped us a lot to test drive other vehicles as well.. our choice had been perfect.

Ma
Review №8

Quentin Hanley was very helpful with everything about the car.And a very pleasant salesman.

Ri
Review №9

You always worry that you are going to be taken advantage of when you go in to buy a car. That is not the case with KC Summers Nissan. My salesman Quentin Hanley was fantastic. He sat me down and listened to my needs and 5 minutes later came up with the perfect car for me. My wife and I love our car. Thats only half the story. My credit wasnt so good but Quentin got me a great deal with an affordable monthly payment. You owe it to yourself to check it out if you are in the market for a great car.

Er
Review №10

Drove 8 hours out of state to buy a car here. Had a great experience with all of the sales staff and they were able to answer my questions and make it an easy and stress free experience. Would recommend for anyone considering buying their next vehicle.

Ca
Review №11

They were very accommodating and helpful. Replaced my fob batteries for me and went above and beyond.

ja
Review №12

I was in a bad loan with a sky high interest rate but my salesperson Jessica Parsely and Doug went above and beyond to help me get a loan on a new car through trade in that was worlds better with a very low interest rate and cheaper monthly payments! I HIGHLY recommend Jessica and Kcsummers what people say is true they are the best dealership in mattoon by a long shot!

Da
Review №13

Always professional!! Wonderful people, always smiling and friendly. Great place to purchase a vehicle and the follow up with oil changes and maintenance is impeccable!!

Jo
Review №14

Recently bought a car they worked with me and kept me informed on all the deals I could be using to save money!

Ho
Review №15

Had an oil change, marked they checked my lights and they were good when I knew I had a headlight out. Also wrote up a contract to buy a new car before I even agreed to buy one, kept me there 3 hours.

St
Review №16

It was great, overall experience. They at my scheduled appointment pulled up when I walked in the door, knew I was there for an oil change. Changed my battery in my key fob (because it was 3 years old) at no charge and no hassle. Showed me where the waiting room was, told me to help myself to any coffee, pop, etc... Very quickly changed my oil, came to the waiting room and got me when my vehicle was done, had already applied the coupon and directed me to the pay window. They made the whole experience easy and were extremely courteous. I like easy!!

Pa
Review №17

Quentin is the best and KC Summers is a great dealership. Quentin can make it happen even when you dont think it will. He found exactly what we wanted and was able to get it for us. We feel comfortable buying from him because he is an honest kind of guy and doesnt have to hard-sell. This is the 2nd vehicle weve bought from Quentin. After buying the first vehicle from him he never forgot us. My Father used to buy from KC Summers (GMC) when he was living. He was always pleased. Now a 2nd generation here getting the same great value and service!

Li
Review №18

As always excellent service, and the staff is outstanding.

Ta
Review №19

Jeff White was awesome! Extremely helpful, patient, knowledgeable, friendly, and prompt with responses!

Te
Review №20

I went to just look at a used SUV. I was given such a good deal I ended up buying a 2021 Rogue in stead. No high pressure just great deal.

Sh
Review №21

Customer Service is always top notch! My next vehicle purchase will be from KC Summers!

El
Review №22

As always, KC Summers staff do a superb job at making the car buying process seamless and without any stress. I tell everyone about my experiences with this dealership.

J
Review №23

Nathan Wheeler is the best! Always quick to get my work done and never have any issues after! Great work!

Am
Review №24

They were able to get me in for an oil change quickly which I really appreciated. Everyone I encountered from scheduling to cashing out was very friendly and helpful

Ti
Review №25

Isaac Clodfelder was our salesman for the new Rogue we bought. Hes great. We were looking at a couple other vehicles. After telling him about our needs for our vehicle, he suggested we test drive the Rogue which was perfect for us.

Cl
Review №26

Just bought a Murano! I couldnt ask for better people to work with than those at K.C. Summers Nissan! Quentin is the best sales person I have dealt with!

Ja
Review №27

No complaints. They even got us in before our appointment. All the employees go out of their way to make our appointment great! We would not buy from anyone else!

Pa
Review №28

Go to KC Summers Nissan Mazda. Service is amazing here. My cars tire had a slow leak, so I called and asked for Stan, who was recommended to me by a friend. They told me when he would be available (within the hour!) and informed me that I do not need an appointment. When I got there I was informed that this particular service is generally free of charge, unless the problem is more complicated than it appears. I was shown to a seat, and probably no more than 15 minutes later, my tire was good as new. There had been a screw in it. I was on my way with a much more stable ride and no less money in my bank account. Thank you Stan! Youre the best!

B
Review №29

Always friendly and good service.

Sa
Review №30

Pat Renfro is always accommodating and willing to go the extra mile. All my experiences with KC Summers in general have been excellent from the sales room to service department and in between.

Jo
Review №31

Good place to buy Nissan cars and trucks.

Co
Review №32

Great People To Work With!From Alpha Trans.

Ji
Review №33

Very good. Of all the car lots we drove through the were the only ones that a salesman came up to see if he could help us. We ended up buying a car there. Very courteous and treated you like you were one of them. Thank you Mr. Guymon

Pe
Review №34

I had an appointment for an oil change. I was surprised they were finished with my car within 25 minutes. Everything went very well and the price was very reasonable.

Be
Review №35

Took excellent care of me and my car as always.Love how friendly the staff is, always feels like Im visiting with friends.Thank you!

la
Review №36

Best experience I have ever had at a dealership

Am
Review №37

Excellent customer service. Highly recommend KC Summers Nissan. Ali Young was kind & wonderful to assist me with finding the perfect car. This is my 3rd Nissan Altima from KC Summers.

Ro
Review №38

Ali, Pat and Doug (finance) were awesome to work with. Ali went above and beyond to bring in a 2020 Armada for us when the 2019 they had sold. Pat was easy to negotiate with and Doug was great to work with in finance. All in all, an incredible experience at KC Summers. It was our first purchase from them and wont be our last. Thanks!

Dw
Review №39

Excellent customer service

Li
Review №40

I was on the hunt for a red Mazda Miata. Sounds easy but there are very few used ones for sale. Came across one on cars.com that was located just over 2 hours from me at KC Summers. Decided to take a shot and gave them a call. The salesman that answered all my questions was Quentin. He was incredibly easy to work with. I decided to take a road trip the next day and purchase the car. Quentin was waiting for me when I arrived. I took the car for a quick test drive. I was quite impressed with the car but had a few questions about some small paint chips and scrapes on the rims of the car. This dealership is a breath of fresh air. They offered to touch up the chips, buff the car and take care of the rims. On top of that they delivered it to me which was over 2 hours away. That car is now in my garage and looks fantastic. Everything exactly as promised and a full tank of gas. Couldnt be happier. Thank you to everyone at KC Summers!

Li
Review №41

Very polite. Checked in quickly and they were quick in completing the work. Plus I was surprised when I picked up my Rogue the oil change was free along with the next one!!!

k
Review №42

Quentin, Doug, and the service guys were all great. I sincerely appreciate doing business with good people you can trust.

Ka
Review №43

Was routine oil change, but as always, I was treated with the utmost courtesy, my wait was short, and I was on my way in no time. Staff is friendly and efficient. I have been a long time customer and plan to stay with Summers. Couldnt ask for better service.

Da
Review №44

I am always impressed when I bring my vehicle to their service team for repairs. The staff at KC Summers have been so accommodating and courteous. I appreciate how they have been upfront and honest about the cost and the process. In the years Ive gone to get my vehicle repaired here, theyve always done an excellent job!

lo
Review №45

Awesome place to buy a nice vehicle from

Ka
Review №46

I really love coming there. Everyone is so polite and gets me in and out quickly. Thank you ALL very much.

Br
Review №47

The service advisor Miles was very helpful to a family member they were having a lot of issues with her vehicle and he got it straightened out with no hassle I recommend everybody to go here

Vi
Review №48

Easy, fast and simply! Allie went over and above!

Me
Review №49

It was only a oil change, they did fine. Done quickly and efficiently. Only thing we noticed they didnt vacuum the drivers side this time. They always do, but they never do the passenger side??

Am
Review №50

Found the perfect car for my girlfriend. Ali was amazing and went above and beyond to work with our schedules. We will definitely purchase from you in the future

Sh
Review №51

I had experienced low tire pressure, my husband called and they were able to get me in immediately. I dropped the car off and was taken right to work. The tire was fixed and my car was delivered to my place of employment.This is the 2nd time I have needed tire help in the past month, and both time KC Summers came through. I am currently dealing with my husband having been recently diagnosed with cancer and the awesome service has helped alleviate one point of stress! I am extremely grateful!

Au
Review №52

Just bought our second new Mazda from Jessica at KC Summers and remain extremely impressed. She is always extremely easy to deal with, without the typical pushy sales attitude; going above and beyond to not only locate a car at another dealer that matched what we wanted, but being able to get it delivered last minute to make sure we got the current incentives as well. Everyone is always very nice and down to earth. Thank you Jessica and KC Summers!

Sa
Review №53

Thank you to Salesman TONY for resolving in one day, (yesterday) an issue I had been dealing with for months!What a great,loyal salesperson and representative for KC Summers!I will remember your kindness!

Mr
Review №54

It was a rainy day after work and I loved being able to come into Nissan, hand over my keys and get a provided snack&drink while waiting less than half an hour for my oil change to be completed. The cost was about $20 less than expected with a complimentary tire rotation,too! Love the friendly people of KCSummers.

Ri
Review №55

I was pleased at how willing this dealership was to search for and obtain the exact vehicle I wanted.

Je
Review №56

KC Summers has the BEST service department around. Period. Even if you didnt buy your car from KC Summers, you still need to use their service department. There isnt a single oil change/service department around that is comparable.

so
Review №57

Quick and affordable

Da
Review №58

They have always treated me like 1 of their own they care and are very trustworthy I will always go back

Ma
Review №59

I am amazed at the service. We had a car emergency with a very short timeline. KCs made it happen for us. THANK YOU

Sh
Review №60

Great customer service!!!! It was such a pleasure to work with Quentin! He definitely made the car buying experience a smooth one and was willing to work with me to get the vehicle I wanted! I would recommend KC Summers dealership 1000% to others wanting to purchase! THANK YOU!!!!!!!

Le
Review №61

Very impressed with the salesperson and staff who helped us with our latest purchase at KC Summers Nissan. Jessica was very helpful and friendly. Her knowledge of the vehicles was outstanding, and she was able to answer any questions quickly and honestly. From the time we walked in the door until we were in a car for a test drive was about five minutes, and Jessica would have another one ready for us to drive as soon as we got back. She was able to show us 5 cars in under an hour and a half, without being pushy or trying to influence our decision. The overall environment of the store was very laid back and welcoming. This was probably the easiest vehicle purchase we have ever made. I highly recommend if you are looking for a new or used car, check out KC Summers Nissan in Mattoon, and ask for Jessica in sales.

Ma
Review №62

I love the service department at KC Summers. Always customer friendly and eager to help. I love working with Pat Renfro because he always looks after his customers that return for new or used vehicles buying.This past year we bought our 2018 Armada from Pat.KC Summers is #1 in my opinion.

Sh
Review №63

Jessica and Doug were wonderful, as always! Couldnt be happier with our purchase!

Li
Review №64

Had me in and out of the service department in an hour. Everyone was so polite and nice there.

Om
Review №65

Great went fast and they always do a good job

Da
Review №66

Isaac and the whole team at KC Summers Nissan were amazing. They made the car buying process so easy and stress free! They took the time to answer all of my questions and gave me a very fair price for my trade in! This has been the best car buying experience. I live over an hour away from the dealership but I will be returning to have them do all of the servicing on my new car.

Ti
Review №67

Salesperson was very nice. No high pressure tactics. Very helpful and answered our questions thoroughly.

Ro
Review №68

I have been a Summer customer since 1992. The employees are first rate and so accommodating. I love Summers!

Ta
Review №69

I had 2 recalls. Got in right away. I was told how long it would take, and it was correct. Explained everything they did. Good experience.

Ti
Review №70

Great place to buy a vehicle, very friendly and helpful in getting you want you want and what you need in a vehicle. Had a great truck buying experience. Highly recommend them.

Ki
Review №71

The staff is always super friendly when I come in for routine service on my Altima. They take the time to explain to me everything they checked over and the status of each item. I have bought several vehicles from KC Summers and I will continue to purchase from them in the future.

Ca
Review №72

Just bought a 2017 Rogue! Had a great experience. JESSICA PARSLEY was my salesperson...she was GREAT! Very knowledgeable about the vehicle and really listened to what I had to say. It was the best car buying experience Ive ever had! Thank you Jessica and K C Summers

Da
Review №73

This was the best car buying experience my wife and I have ever experienced. Whole process was quick and efficient. We would like to thank Ali Young for all she did for us. The hardest part was trying to decide on what car to get. Decided on 2017 Nissan Rogue, and we love it.

Li
Review №74

My first visit to KC Summers and I couldnt have asked for a better car buying experience! Exceeded my expectations on every level. There is no reason to buy anywhere else.

Sh
Review №75

I would by a car from KC Summers, just not a Nissan. Never buying a Nissan again. Love the dealership and people there though!!

D
Review №76

Buy With Confidence! They are terrific. Weve purchased 3 new cars and they did an OUTSTANDING job of honestly answering all our inqueries and finding us superb financing! Ask for Ryan Hart. Kudos to Jamie doing all that paperwork.

sc
Review №77

Always friendly well informed over the top people working at KC Summers customer for life.

Ro
Review №78

Their service department is un ethical! Made an appointment for oil change and tire rotation and balance. Brought in my vehicle. When they were finished, i was told that they didnt have time to do the tires! I live almost an hour away! I was upset to say the least! The next time my vehicle needed service, I made an appointment asking for the oil change and rotation/balance. When they are finished i am charged for the tire rotation/balance. When I get home I discover that they didnt even touch the tires because there was a streak of paint on one of my tires. The marked tire was in the same place as before. They charged me for a service that was not done! Stupid me, go back a third time for service asking for the tires to be done. When they finish they tell me that my tires dont need to be rotated! It has been a year since I purchased the vehicle and the tires do need service! They think that I wouldnt know about the tires. They lied to me and cheated me! I will never go back there!

Jo
Review №79

Easily the best service Ive received from a dealership. I dealt with Quentin and Pat buying a car in a different state. Their responses were immediate, and every step was simple. After Id had the car for a little while, I had a small issue that turned out to be a misunderstanding on my part, and they bent over backwards to help me. Not only would I buy from here again, I will intentionally try to. Buying a car online from them was easier than buying one locally.

Mo
Review №80

If we could give KC Summers 100 stars, it wouldnt be enough to describe our experience with them! They care more about you and your experience with them than making a sale. The inventory is AMAZING! They have a lifetime customer! I will continue to recommend them to anyone! You are truly lucky if you have the pleasure of dealing with this team and buying an awesome car from this company!!! We purchased two vehicles from them and will be back when we want to buy another!

Jo
Review №81

Pat is the best dealer in the area. I doubt anyone can do better.

J.
Review №82

Phenomenal experience. Great staff. Looking forward to working with them in the future as well.

Br
Review №83

Very nice people, very professional, got treated like family. They took care of my car in a very timely manner, was very impressed. Will be a repeat customer.

Lo
Review №84

KC is awesome! Jessica, Mitch and her supervisor all very nice. They are the best. Want a good deal go K C summers. I bought my fifth car from.them. never let me down yet! Thank you Jessica, Mitch and boss. Lol. They r the best. U want great service and friendly go c if summers Jessica. Keaton awesome too. Thanks all of u

Gr
Review №85

I got to the dealership earlier than my appointment. I asked if I could get in a little sooner. They got me in 1 hr before my appointment. Thanks again!

Ka
Review №86

I just bought my second car here. As always, K C Summers strives to earn your business. 7 years ago, my son totaled my car. I have to have a car for work as I drive, sometimes, 200 miles per day. I looked for a week for a car, which is not easy to do without a car. The next Monday, Pat at K C Summers had a car driven down 30 miles to me and said use it for work and dont worry about it. If you like it, at end of the week, we can talk about it. Well that was the most awesome thoughtful thing. The local dealer wouldnt let me use theirs for a day. Now, 359,000 miles later, I bought a brand new one. Thanks Pat and K C Summers!

vi
Review №87

We are very pleased with our experience at K C Summers. They were so helpful in seeing that we got a car that fit our needs, both financially and the best car for us personally.We have been there a couple of times since we bought the Nissan and they have been so nice.We definetly will do our business with them from now on.Thanks so much guys.

Je
Review №88

Wonderful customer service!!! They went above and beyond to make sure that I got the vehicle that I wanted, I highly recommend them for your next vehicle purchase!Edit: buying my car from these guys is still one of the best decisions Ive made! Almost 3 years later and its still running strong.

Am
Review №89

After a rough week, I walked out of class this morning to a flat tire. KC Summers sent 2 great guys out to change my tire to the spare and drive it back to the shop for new tires. Their dedication to customer service is something that I thought needed to be recognized.

Pa
Review №90

This is the second vehicle we bought and the second was just as pleasant as the first. Quentin is an absolutely great easy going salesman and the entire staff is very pleasant and easy to get along with. Would highly recommend summers to anyone looking to buy a vehicle.

Sa
Review №91

KC Summers Nissan ALWAYS takes excellent care of my family! We have purchased 3 vehicles from this location. The sales team is honest and fun. Finance always does a wonderful job and I TRUST the service center. If you arent working with them, you arent working with the BEST.

Ma
Review №92

Such a Great Buying Experience, Staff very friendly and helpful with making our experience seamless!!

Da
Review №93

K.C. Summers is top class. Also treated me right. Great people and service

Ji
Review №94

Went in for simple oil change. Had them rotate tires, and one of the lug studs broke. They covered entire cost. Great place to buy a car as well, as I did almost 10 years ago

Ca
Review №95

Hometown friendly sales. Gives you the bottom dollar the first time. No haggling. Great service team.

sh
Review №96

My experience here was AMAZING. After going to a couple bad places. Being here made this non stressful and super accommodating. I can’t say enough good things about buying a car here.

Da
Review №97

Fast, efficient, polite and a great waiting area. All good.

Br
Review №98

Only the best service and sales

Jo
Review №99

Just pay better attention when making appointments so that everything gets done the 1st time and you dont have to have vehicle another day.

Da
Review №100

My wife and i have bought three vehicles from here and are always well taken care of here. The sales staff goes above and beyond to help you find what you want. The service dept here takes great care of you and your vehicle. A+++++++++++Service

Information
28 Photos
100 Comments
4.8 Rating
  • Address:2404 Lake Land Blvd, Mattoon, IL 61938, United States
  • Site:http://www.kcsummersnissan.com/
  • Phone:+1 217-235-4136
Categories
  • Auto repair shop
  • Auto parts store
  • Nissan dealer
  • Car dealer
  • Mazda dealer
  • Oil change service
  • Tire shop
  • Used car dealer
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Car hire:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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