The service was excellent. I came to get air in all four of my tires. And the young man that’s out there was very energetic, polite , had the biggest smile when approaching him. I will recommend others to visit the location. Keep Up The Good Work!!! Mrs.Shanell

The lady representative with a French sounding name that took care of me was very professional and went out her way to take care of my tire flat. I was impressed and that people actually care. Will buy more tires here

Excellent service with my online order. Installed my tires in 30 minutes and they were clean on polite. I will use them again.

Nearly always busy but make an appointment and solve that issue. Always friendly service and staff. Decent selection of tires but I get basic plus and avoid the high end. Always a better experience than NTB and Firestone.

I love this place. The people here are really nice and its really great that they will patch your tire at no cost to you. It can get really busy but they will do their best to get everyone taken care of before closing for the night.There is a guy named John who works here (Im here now 🙂) who couldnt fix my tire yesterday because I did not have a wheel lock key but he told me as soon as I get it I could come back anytime and he would get me in right away with no waiting and thats exactly what he did. Hes working on my car now. Hes a really good guy.

I highly recommend this place to anyone the service is great the prices are more than fair. Before going here I shopped around I went to Walmart and the brands they have are not worth it at all I went to pep boys and they are priced very high. However a discount tires I was helped by Brian and it was the best choice I ever made with shopping for tires. The service was more than excellent. Brian was such a great help he helped me find tires that were in my budget and also that I was fully satisfied with for my car. Again I recommend this place to anyone when you are getting your tires. Its my tire go to store for now on!

My tires were settle low and they put air my tires to end its they were all the same! Thanks Discount Tires🙂!

I had an appointment at 4:30 and I was done by 5:15. The manager there and the other counter young lady is fabulous. They did a terrific job keeping everybody up-to-date as to the status and timeframe of their vehicles. And the guys that are in the shop working in this brutal heat are fast efficient and courteous and did a heckuva job. I will return!!!!

Discount tire - Yes, I would recommend this tire store. Just make an appointment-youre in and out in a flash. If youre looking to fill that void of confidence-try the Michelin LTX M/S tire for your pick-up or SUV, by far the best choice. Theyre a little extra in the pocket-book, but a well worth the safety investment.

Excellent prices for tires and wheels and the service is great.

I’m extremely picky about my Jeep Wrangler and have had some pretty bad experiences with shops mishandling my vehicle (two different Firestone locations damaged my wheels 🤦🏾‍♀️). I spoke to Roberto ahead of time about my concerns; he assured me that my new wheels and tires would be handled carefully with no mounting marks/ scratches and they completely surpassed my expectations! There literally wasn’t a single blemish after the install.They treated my Jeep like it was theirs and in a world where good customer service is getting harder to come by, I seriously appreciate it. Definitely visit this location for all your wheel/ tire needs!

Service is always good.It did take a minute to figure out the new way to wait in line. There is a qr code after entering the store. You have to scan the code with your phone camera and then I think I clicked a link that pops up. Also I was told they dont call when service is done. They will send a text.Hope this is helpful.

Wait times could be a bit better. They can have no cars and they wont pull your car immediately in for service. I waited an hr for a 15 minute job. They get the job done but can be very slow. Ive waited as long as 3/4 hours for tires

Fast , Friendly and reasonable

I was helped by a wonderful person. He explained to me all the differences between different tires. They have so many choices with reasonable price

Friendly and efficient service. Got us in and set up on time with no fuss.

Fast friendly and a great place and prices for tires. Make an apartment for covid reasons

Great prices and fast service.

I waited quite a while and got fed up and just left.

Great place for tires very knowledgeable and friendly. Quick service if you make an appointment they will try and have you out within the hour.

Discount Tire is always busy, but a great place to go for good service and selections. I bought most of my tires from them and was happy with their recommendations.

Professional, knowledgeable employees & reasonable rates on tires.

Literally not possible at any time of any day to reach them by phone. Just show up. So tired of hearing hello valued customer thank for choosing discount tire all of our associates are helping other customers...... its burned into my brain after days of trying to reach them.

Best service in the state hands down. They were like Jimmy johns but faster!

Made an online appointment. Told technician Anthony that my car pulled to the left while driving at any speed. He said theyll check tires. If tires good, it could be something else. Inspection showed tread wear was very low, but tire I needed was not in stock. They rotated the tires. During drive home, car pulled to the right. The next day, the rotated tire was 1/2 flat! Dealership was only place open after 6pm. A patched tire was leaking and I had to purchase a new tire. Many people recommended Discount Tire, but next time Ill go to a different location!

Went in to try to have some air put into my tire, despite the two people in front of me being taken care of in the air check line I was told that all of a sudden it was frozen and could not be used. I have purchased multiple complete sets of tires for my cars from this location but never again. If you value the cost of your dollar I suggest you find a different place as well.

Good prices for name brand tires & Rims They also sell used tires... And a free detailed car Wash when you buy 4 new tires. Great service.!

Very caring, great customer service, great customer interaction I was sent here from the portage location that claimed my tire was in stock but then all of a sudden wasnt when I arrived it wasnt, but thats a story for another day because this a great 5 star review about the Matteson Location not the portage location, but yes they took care of me with great customer service I will refer this location to anybody

They offer s really nice free service where you just pull you car up and they check the tire pressure and add air to tires as needed. A much appreciated service!

Very good experience seats were 6 apart they had sanitizer and wipes.Check in was Kool 👌🏽

Abraham took care of my tire in a timely and professional manner. Nice to have a tire shop close to home that does what they say they are going to do. Keep up the good work!

Dont Listen, Not prepared. Air compressor didnt work. Periodtttttttttttt. Them 15mins prior to opening they should make sure they equipment Works, instead of talking, getting coffee an then come open door at 8. Ijs. Neverrrrrrrr again discount tire.

Waste of time telling me what I know and talking down to me. I ask for the soonest day I can get an 8:15am appointment because I work every day that isnt Sunday at 9:30am. Kept giving me times that would cost my job despite my repeated instructions. Also tells me I should replace all my tires which I know. I ordered 4 tires, only have time for 1 because Im on a donut and kept telling me what I know. I ordered 4 tires for a reason. I wont be back.

Absolutely love this place. Had to replace all 4 tires on my previous car. The tires were reasonably priced and I had no issues.Got a nail in one of my tires in my new car, they fix it for free and they have free tire checks.Staff were friendly and the inside was very clean.Highly recommended.

They were a little bit backed up but not to make you wait to longGood experience Will Reccomend to friend and familyGOOD JOB!!!!!!

The place was crowded took 45 minutes longer than what they told me it would be.. so I picked up after closing.

They check your air pressure for free with no questions. I ran over a curb yesterday and slashed my tire. They would have fixed it even without an appointment, but I was overwhelmed and decided to leave. However, the gentleman at the front desk was very nice and professional. I will visit them again.

They are good to do business with.

Very nice. Friendly peoples clean place.

Very professional and friendly!! Quick service. Never a dissatisfied experience. They pointed out a problem and they took care of it no charge

They did a great job professionally patching a tire on my lifted wrangler ! they put me back on the road thankfully. thank you DT team and Nas

These guys move very swiftly and with extreme care. You should visit.

Unbelievable, need help with customer service, I walked out, because they took too long to help me.

Juan really helped and seems to be a knowledgeable and helpful in getting me the tires for my car

Took my Highlander as all tires were loosing air.They took off all wheels, but did not check for leaks.Didnt do rotationInstead suggested I get new wheels for $800.Also mentioned one tire is road hazard but since I have the warranty so they will replace it for free.BUTDid not do anything once I refused to buy new wheels.They put everything back on as it is, even the tire that was a road hazard without replacement.Later I went to a wheel shop in Chicago and they remounted and sealed the wheels as the tires were not mounted correctly, so discount tires untrained staff cost me $150 in unneccesay repair. The tireshop in Chicago did their work with warranty and thats what is called professionalism and confidence in your solution.Tires are not leaking air anymore, wheels are perfect. Discount tires lost 10 year loyal customer and won a bad review.

Fast and easy, On for flat road hazard tire repair.

Great prices, great service...

Best service and tires

Today I went to discount tire to buy a couple of tires for my car and found that the staff and service crew were on point, it was like a breath of fresh air in this new year to find a crew of individuals that were very professional and attentive my hat goes off to the staff and service crew. 💥👌

Super friendly. I actually walked out on NTB next door due to bad service. Discount Tire had the same tires $29/tire less!

Was awesome great team

I patiently waited almost 3hrs to get serviced. The previous check in & checking is a joke! The appointment doesnt mean anything. The only good thing is the handsome young man, Brian Loya who rung me up was courtesy!

I appreciated the deal the manager gave. Do to mechanical problems my warranty was voided but the manager gave me a decent price.

Excellent service and they went above and beyond for me even though they were close to closing time.

Brian L was very nice and helpful today!! Customer for life.

Make sure you have an appointment if a sales associates tell you have an appointment at a particular time call back to make sure otherwise they did what they said they were going to do and thats all I ask

Great service and terrific prices

The customer service was top notch and amazingly quick service. I went to get 2 tires put on and they were done in 30 minutes! MJ was excellent and very polite. I’ll definitely be returning!

Great customer service

The guys were very kind . They took care of my car quickly.

Great service. The reps are very knowledgeable. Its the only shop I trust with my Corvette.

Love them!! timely, kind and pleasant.

Very nice atmosphere. Quick & Efficient

Great customer service

Tires are not discounted. Service is good

A good auto repair shop and they also do free air pump for your tires with an attendant to pump your tires for you

I placed a deposit on 2 tires. Found a better price for better tires. I decided to cancel my order. Called the store and spoke with Juan and was told that deposit was non-refundable although they advertise price match. And, Juan was very condescending. I will address this issue with higher management. I have been purchasing tires from them well over 10 years, but no longer. Dont let the name fool you.

Man, this business is professional and fast! The customer service was friendly too! Discount Tire is most definitely number 1 in the Matteson area. I would recommend both my family & friends to shop here!!!

Very helpful

Great service. Four new tires purchased with a rebate discount and installed in 30 minutes (Matteson, IL). Theyre managing service with safety in mind during covid-19. Good job. I recommend them.

Great service!

Good customer service. Very prompt service.

I had a wonderful experience. All the representatives were nice and knowledgeable.

They are friendly and have great prices.

Great service and friendly staff, I go here any time i need tire service and have never had any issues

Just polite people there!!

Excellent customer service. Everyone is very pleasant to talk to.

Really good service! Very sales-like environment, but it’s not bad for the price. Make sure you make an appointment or you’ll be waiting a while.

Helpful and kind

Always great service. And knowledgeable worker. Price was right for what I needed. I was out at the time I told the service person I needed to be out, great job, especially on a Sat. morning after 10am.

Great people that work there, great prices, great tires, my family and I always get our tires from there.

Great service, great products, great prices. What more could you want?!

The mangers were super rude to me. Less than helpful. Called corporate and made a complaint. NO ONE GOT BACK TO ME. Shows how much they truly care after I was told I would be contacted. I’ll take my companies business elsewhere

Got me a good new tire was on a flat kinda pricey but brand new no used $50 tire that last a few months

I was getting air in my tires, the young man professional and kind. 👍

Thank you to the gentleman that helped me with my tire today 11102020 @ 150pm. He made small talk and helped my fill my tires.

Won’t be going back. My daughter went in to get tires, that I thought I had ordered online, apparently the process of that is just for show. Wanted a certain tire as she is on a budget, “we don’t have it”...not a we don’t have it but can order it to be here in 2 days....instead the discount tire overpriced junk was pushed on her. Clearly she didn’t know and should have called me but that shouldn’t be the standard of business. Only reason I gave any stars is because the install techs are competent.

Wait for tire repair 2+ hours

Always quality service. All the personnel are friendly, polite and knowledge. It is the best tire place I know of.

Not sure why they take appointments when I always wait over 30/45 minutes anyways-- but always nice and polite!!

They do a great job there. From picking the best quality tires to showing customers a new set of rims. The tires there is worth the investment.

Allways pokite and helpful

Really great service and kindness by staff. Professionalism and people that like their jobs.

Prices are good but even more important is the customer service. Appreciate these guys attention to their customers. Very good!

They had me sitting too long just to see if they had my right tires least an hour and one person was supposed to been in head of me I just left

Had to get my tire replaced and they did a marvelous job and was done nearly an hour sooner than expected. Only gave 4 stars because they didnt return my tire cap😂😂😂

Great service

I usually get my vehicle serviced at Discount Tires in Highland, IN and I always get great service.This store has very slow service. Employees just walking around. There is no sense of urgency to get customers serviced. Everyone just looks lost. Would not recommend this store for tire service, your just better off going to another discount tire with a better reputation in fast service.

Had to buy a tire. They only had to place the rim into the new tire. 2hrs.....I had to wait 😓😓 I could see workers doing more playing around and just walking, then doing the job. While there were a lot of ppl waiting. SMH

Very good prices and great service.