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Massapequa Pet Vet
5330 Merrick Rd, Massapequa, NY 11758, United States
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Al
Review β„–1

If I could give this place and its staff 6 stars I would. A little less than a month ago I brought my sweet bunny girl, Guinness, for a routine spay procedure with Dr. Fiore. Unfortunately, rabbits can be very tricky with anesthesia, and when they tried to bring Guinness off of the anesthesia, she went into cardiac arrest. They were able to get her heart going again with CPR and Dopamine, however she was still in rough shape. I went to Pet Vet a few hours later, where I had to decide if I wanted to bring my baby home with me, or send her home with Avery, a vet technician, who I felt was much more equipped to care for Guinness than I was. Although they closed at 7pm, the staff let me stay until around 8pm while I made the tough decision. I ended up sending her home with Avery, who promised to call me every 2 hours with updates starting at 11pm. Unfortunately, around 10:30pm, Avery called me to let me know that Guinness had re-arrested and that although she had performed CPR on her, her heart had slowly stopped. It was extremely hard to deal with, especially since Guinness’ breed (Netherland Dwarf) has a life span of around 7-10 years and I only had 9 months with her. However, I’d like to thank everyone at Massapequa Pet Vet for being SO kind and supportive. Avery was absolutely fantastic, as was Dr. Fiore, who took the time to speak with me on the phone even days after Guinness had passed. Even the front desk staff were so comforting and compassionate. In addition, I received a sympathy card today filled with little messages from the staff. I really appreciate it more than they know, and I will definitely be returning to Pet Vet with any and all future buns. πŸ–€πŸΎπŸ°

Da
Review β„–2

Was there yesterday with my dog who had a wellness checkup and determined to need an allergy injection. The doctor and her assistant were wonderful to my dog, very thorough and explained everything to me. I was very happy with them and give them my highest recommendation and thanks

Jo
Review β„–3

Brought my daughter in for a check-up. Dr. Lee and Stephanie were great. They made Kahle feel comfortable and relaxed. I am a repeat client and will continue to be.

DA
Review β„–4

I LOVE Massapequa Pet Vet!!!! I started using them when I got my first rabbit. Dr Horowitz and staff were awesome with her! After taking all of my crazy bunnies there I switched my cats vet (of 8 years) to them as well because theyre so FANTASTIC. Everyone there is AMAZING and CARING. Dr Horowitz is an amazing vet and person. He is caring and compassionate and cares about your animal. I highly recommend everyone from the receptionist to the technician to the doctors there.

Ho
Review β„–5

Dr. Ned Horowitz is awesome. I found a stray cat in great distress. I was able to get an appointment immediately for the stray to be seen. Dr. Horowitz called me and spent a good deal of time explaining to me what he did to help the stray and what options I had. He was very reasonable about the price due to the cat being a stray.I take my own fur babies here as well. I would definitely suggest Dr. Horowitz and the Massapequa Pet Vet.On a side note I have also brought injured wildlife to the Massapequa Pet Vet and they have always helped out.

Ka
Review β„–6

Recently had an emergency with one of my dogs and I was pleased with both the staff and doctor responses. Follow-up calls were also reassuring. I am very satisfied with the care I have received for my dogs from all the doctors and staff at Massapequa Pet Vet over the last three years!!

GR
Review β„–7

I could spend hours praising this Hospital and Staff (I will a a future time, as I have a cat there right now), but with my past experiences with 2 ferrets, I wouldn`t bring them to anyone other than Dr. Horowitz..I had maybe 13 or 14 ferrets since 1997, and most Vets don`t even know the basics of how to treat a ferret..but through my past experiences with Dr. Horowitz, I trust him completely in his advice and recommendations to me, that`s why I drive 30 miles to see him, even though my town has many Vets and Animal Hospitals, of which I`ve been to most of them..I just wiosh he`d open up a 2nd Hospital closer to me, but he`s so busy, he`s that much in demand, so I understand..10 STARS from me..K. Perry

Bi
Review β„–8

Always friendly and professional service, very kind to our furry friends.

Em
Review β„–9

If you care for your pet , I highly suggest not going to pet vet. Our dog was brought into pet vet due being in obvious distress, after barley doing a physical exam and just ordering blood work , they decided he had some kind of mild infection, and gave antibiotics . They did not work, in fact our dog was getting worse by the day, we called to bring him back in and they did not call back, and when we were finally able to get them on the phone wanted to run thousands worth of tests. At this point we took our dog for a second opinion, the vet we went to knew exactly what was wrong with our dog within 5 minutes. Our dog was in excruciating pain since before a seeing pet vet. He had a massive growth in his stomach that should have been found by any vet. He was so severe they wanted to put him down that day. He was out down the next day. They also almost broke one of our other dogs legs. All around if you care for your animals well being I highly suggest going somewhere else.

Jo
Review β„–10

After several trips to the ER and with very little help from my cats long time Vet, I reached out to Pet Vet. I was given an appointment 18 days later. However, as my cats condition worsened, I called and asked if they had any cancellations, to please let me know, because I didnt think my cat would survive that long. They immediately accommodated my request and scheduled an emergency visit later that day. Dr. Strianese and the Team performed a complete and thorough evaluation, came up with an interim treatment plan, prescribed some medications and scheduled a follow-up procedure. My cat immediately responded to the meds and I truly believe that he is alive today and continuing to improve, as a direct result of the excellent care he was given at Pet Vet. I am now very confident that his follow-up procedure will proceed uneventfully, thanks to the professionalism demonstrated by the entire Pet Vet team.

Ma
Review β„–11

Does NOT care about animals at all. Called several times to bring my geriatric dog in knowing it was end of life. This was his vet, he had been there before for check ups and sickness visits. We had just been there the week prior, so the vet was aware of his failing health. We were turned away three separate times. each time I pleaded with staff to fit my dog in as an emergency visit (knowing it would be an end of life visit) and was met with attitude constantly being talked over. We were forced to bring him to an animal hospital where he was put down, by a kinder vet that was more gentle with him than his own regularly seen vet could bother to be. This is an absolutely money making, revolving door vet that truly has no compassion for animals or their well being. Bring your animal else where if you care about them at all.

St
Review β„–12

Ned has a great staff. My dogs are excited to see everyone when they come in.

Na
Review β„–13

Always there for my family in any emergency situation! Treat my dogs like they were there own

Pa
Review β„–14

Absolutely uncaring!!!! Called with a 2 month old puppy vomiting and shaking that possibly ate something . Said they were booked for the day couldn’t believe it . The good news is there is an animal hospital in Farmingdale . Atlantic Coast Veterinary on route 110 . They said bring her in immediately and it was good that I did .Shame on you Massapequa pet hole ... I’ll spread the word to Stay Away !

Ro
Review β„–15

I’ve been a customer for more than 2 years with multiple animals. Today was the final straw. Throughout the Covid times they’ve managed to work out how I can calm my 2 dogs while protecting everyone’s health. Today they must have not bothered to check their own notes and didn’t bother to let me know for my safety they had to take my dog in without me.I understand this may sound like no big deal to many. If that’s the case move on and assume they are fine for you. I’ll just say that on the last visit the vet and Tech commented how pleasant it was since the dog was calming down and didn’t need to be sedated anymore and what they’d taught me in assisting them made the whole experience much better for them and the dog. No more need for sedation or to drug the dog.When I tried to appeal I was told no exceptions and when I asked to speak to the practice owner He shuffled me off and refused to speak to me.Maybe this is fine for many but since these dogs are treated like my family and I spare no expense in making sure they get regular treatment I’ve decided to go elsewhere.To be fair the doctors at this facility have always been good to my pets and reasonable with my wife and I.That said, I don’t spend my money with people who won’t even give me the courtesy of a conversation after being a solid customer for years.Hope this helps.Robert.

Di
Review β„–16

Excellent Vet. Took my puppy there and everyone was so friendly and really involved with the safety and health of our pet. Very knowledgeable staff Avery was awesome! Loving caring and nurturing.

Ma
Review β„–17

Wish I could go lower. Please read entire review even though it might be lengthy.I took my cat to Massapequa Pet Vet . due to a condition/infection with her paw. I took the doctors recommendation and we bandaged the area and put my cat on anti biotics as well as a pain medication. Took my cat back several times for bandage changes, a couple of times the bandage fell off and how to go back to get it redone (not a big deal). This went on for about 2 months. Finally the doctor recommended that we surgically remove the area, we went over a proposal and scheduled a date for the procedure. When I went on the day of the procedure the doctor that originally was going to do the procedure got overruled by the owner Ned Horowitz. Doctor Horowitz that morning decided that he wanted to charge 4x the amount for the procedure. he even called in the other doctor in to discuss and told her she was doing it wrong. I told him I would go to another vet.Every time you visit or call this place you will get different information or a different cost than originally discussed. He claims that he is only doing this in the best interest of the animal, but really only cares about the money. he asked me and I quote how much can you spend on this.He will now respond to this post saying all the things I did wrong and how I am a horrible pet owner. He might even try to get this post taken down. But the fact of the matter is. He changed the procedure to charge me more money the day of the procedure. He tries to prey on your emotions to increase his own bank account. Terrible business practice, bad ethics, do not go here.

Al
Review β„–18

Honestly, PetVet is a staple to the south shore community. Theyre always professional when helping me and my family. From the helpful reception team and wonderful vet techs all the way to the overly accommodating doctors.In my most recent visit my cat (2y/o) had gotten sick and my boyfriend started to become anxious (as we all do when our furry friends dont feel well) so we called a little bit before 9 and the manager of reception was so understanding and helpful and squeezed us in for an afternoon appointment. When we got there we were quickly checked in by the lovely people at the front desk and then shortly after escorted to a room. There the vet tech and the doctor checked out my buddy, I was honest about how much money i was able to spend that day (as the only down side to PetVet is theres no payment plans) and they were super helpful in making my cat feel better within my budget. They took the time to explain everything from the procedure to his aftercare medications to me (and i mean took the time! lol) but they also gave me really good advice on how to make my cat healthier, and i really appreicated that.I know this is super long but i just think sometimes its easy to notice only the bad things about a doctors appointments because of all the anxiety and stress that surrounds it so i took a month to reflect on it and i really do want to give a HUGE THANK YOU to PetVet.Thank you to Steph, Connor, and Christina from reception you guys are awesome. Thank you to the vet tech that we had that day (im so sorry i cant remember your name but you were so sweet and funny!) And a huge Thank You to the incredible Dr. Ginley , Jimmy is doing much better and my boyfriend and I are so grateful.

Jo
Review β„–19

[Appointment on 1/7/21] If I could give 10 stars I would! From the receptionist Connor, as well as the two ladies that were there, the technician Avery and Dr. Fiore - everyone was incredible. From the moment I called they were professional, kind and courteous. It was really just an overall pleasant experience and it made all the difference that the staff was so great!

De
Review β„–20

I just got finished with my Zoes care for Sarcoma.Thank God she will be ok.. Dr. Snipes and the entire staff are just amazing. Their ongoing comfort and support now and before this is never ending. They couldnt get over the fact that I dropped off cookies and donuts. I wish I could do it every day. Thank you for being part of our family.❀❀❀

ri
Review β„–21

This place is great. They helped my bearded dragon on a short notice, and got him back to normal. They also gave me a few pointers on how to keep him healthy and thrive. Great place and great stafff. The lady donna is great and was definitely caring. πŸ‘Œ

La
Review β„–22

The team at Massapequa Pet Vet went above and beyond to fit us in on the day prior to Thanksgiving for an emergency although we are not regular patients of theirs. Everyone I dealt with from the first phone call, to the follow up calls was not only pleasant, but they all seemed genuinely concerned about my cats health. I dealt with Dr. Fiore and her bedside manner exceeded my expectations. I am a nervous talker so Im sure I was driving her crazy but she remained very kind and informative throughout treatment and even cracked some jokes to make me feel comfortable. You can tell this entire team genuinely cares about your animals and understands that they are family. If you love your pet and you live in the Massapequa area, this is without a doubt the veterinary you should frequent.

Ka
Review β„–23

I’ve been seeing the drs at MPV for my two kitties the past few years. Always on time with appts and on top of that, they are so caring to my little babes. I have a cat who can be difficult as he gets spooked and defensive easily and they treated him as if he was one of their own. All staff, including reception, speak with intelligence, kindness, and patience. They make you feel like your pet is safe! Which is all a pet owner asks for!

Br
Review β„–24

Just moved into Massapequa and tried to make an appointment with somewhere close. Unfortunately they told me on the phone they aren’t accepting new clients….so they just missed out 20 years of potential business. Wish I could have a business model like that.

Lo
Review β„–25

Most dogs get anxious as soon as they realize theyre going to the Vet, which is sad bec we love our dogs so much, and this is why I am so pleased that Massapequa Pet Vet has been our doggie doctor for more than 10 years! I have full confidence in their knowledge and expertise, plus the whole staff is patient and caring, and the entire office is clean (pretty big these days). You cant go wrong with any of the doctors there, but my dogs favorite is Dr. Snipas! Ive been recommending them for years and have never been sorry!

M
Review β„–26

I adopted my two kittens Magic Wally and Wonder Walter, on Apr 26, 2021 from All About Cats Rescue. They had severe diahrrea over the next few days. Upon recommendation from my son, I called Massapequa Pet Vet on May 5, and asked for an appt with Dr Strianese. Dr. Strianese was not in that day, but Massapequa gave me a same day appt with Dr.Ginley. She is wonderful. She prescribed an antibiotic and probiotics for my kittens, and prescribed a diet for them. Magic Wally also has a discharge in one eye and Dr Ginley prescribed eye drops. Both kittens appear to be responding to treatment. They are eating well and have a lot of energy. The entire staff from the first phone, meeting the vet tech and Dr. Ginley showed true concern for my kittens. I will be taking Magic and Wonder to Massapequa Pet Vet for follow up and future care. Thank you for your time and service.

A
Review β„–27

Massapequa pet vet accomodated me and our bearded dragon on an emergency visit. While the diagnosis and prognosis was not what I hoped for (no fault of the doctor or staff), Dr. Horowitz was very sensitive and compassionate towards me and my pet. He was honest and frank and clearly explained my options and costs for each procedure. I have the utmost respect and trust for Dr. Horowitz. He definitely cares about pets of all kinds, and it shows. I will return to this facility for future veterinary needs. Dont hesitate to make an appointment.

Ch
Review β„–28

I have never in my life met a veterinarian and staff like Dr. Ned Horowitz and his colleagues and staff. They are all in it for the love of the animals. My Pets have had many medical issues throughout the years and other vets were quick to suggest surgery and make me panic over things just to be able to bill out. I have never had a more calming compassionate experience than I have had with Massapequa pet vet. Dr. Ned Horowitz knew I was nervous about an issue my dog had and in order to calm my nerves he brought all of his other vets in and let me get that many opinions just to ease my mind. The office is immaculate and run so well. The staff is always so accommodating and I couldn’t be more grateful to have found them for all of my pets, both exotic and domestic.

Da
Review β„–29

Dr. Horowitz and his staff are nothing short of amazing. Upon finding two 6 week old kittens next to a compact dumpster, Dr. Horowitz and his team took them in when I had no where else to bring them, no questions asked, even though they closed in 30 minutes. The team gave them shelter, water, food and treated them for any impeding health concerns while also ensuring that they will find safe and reliable homes for the kittens. Him and his team members are truly in this profession for the right reasons.

Ka
Review β„–30

The Vets and support staff are terrific. They are open seven days.

Sa
Review β„–31

I am very disappointed in Massapequa Pet Vets Policy on having to leave my and my Sons dog all day from 9am in a cage, stressed out even though the dog is in heart failure to get an echocardiogram. This may be what is best for your business but absolutely NOT what is best for the patient! My Son was given a prescription to take our dog directly to the facility for an appointment instead of leaving him there all day, however they do not answer their phone. Change your policy! You ABSOLUTELY CAN call for the patient the day of before they arrive as soon as you know they are coming. This IS in your control. NO EXCUSES.

Da
Review β„–32

I have taken my dog here for years. I am disappointed in their procedure for echocardiogram. My dog is in heart failure and gets stressed out easily. They gave me a referral for VMCLI to get the echocardiogram however they do not answer their phone. IF the echo is done in the office. they ask you to. leave your dog at 9am and do not know when it will be done it could be 11 or 2 ... so they want me to stress out my dog who is in heart failure for HOURS. I dont think so. They refuse to call me to drop her off when they are coming I live 15 minutes away. The only response I get is no its our policy call VMCLI or an appointment there however they do not answer their phones. This is not good business or policy. Im not leaving my dog who is in heart failure stressed out at the office all day.

Ch
Review β„–33

Good pet care but at the front desk they have absolutely no idea how to manage expectations. β€˜A few minutes’ means at least an hour. I was told at few minutes several times and it was really 3 hours!

Na
Review β„–34

Really? The person sitting at the front admitted she wasn’t even a receptionist... and my paperwork was just sitting there. So stop. The professionals there are great- the way appts are handled - not at all..

Da
Review β„–35

Read the responses to All the complaints. They are a perfect example of the type of β€œprofessionalism” you will receive at this facility. There is a high turnover rate don’t expect to see the same Dr. twice. Getting an appointment can be impossible even if it’s an emergency. In the end I was over prescribed lasik that made my dog go into kidney failure. She had Perfect blood work prior to the script 6 weeks. I had Two follow ups. I said the dog looked dehydrated and legs were hurting. Yet I was told to continue the recommended dose. Which obviously killed her from comparing blood work which was done 6 weeks later. I should have looked for a new place years ago The condition they gave me my dog back in after teeth removal surgery terrified covered in her own feces shaking whimpering from pain which continued all night... she didn’t even cry like that when she was dying. Make sure you read the bad reviews and the responses. I bet the owner has made a second job of creating google accounts to counter act the bad reviews to maintain his fake google rating Which would explain the frustration and unprofessional responses.

Sa
Review β„–36

Very happy with Massapequa pet vet. Brought my dog in as a first time emergency patient as she ate a grape. They made us feel calm as we were FREAKING out, took her right back and took care of her. Extremely kind and professional each person I dealt with! My baby was able to come home the same day and back to her happy self. Thank you so much I will always come back here !

Su
Review β„–37

The cleanest, friendliest, organized, caring vet office I have ever been to.They are able to diagnose many illnesses and problems as they have the equipment and lab to do so while you wait. I will never go anywhere else. Why would you?

da
Review β„–38

We were visiting family in Massapequa and our 1 1/2 year old sprained her tail. ( too much time in the pool) she was in pain and so uncomfortable. My sister in law called and explained the situation. Pet Vet took us right in and by the end of the day ,Finlee was feeling so much better and we received a call the next day to check on her. Even though I dont live in the area . I have to say, these guys were awesome Thank you so much !!

Fi
Review β„–39

My cats Autumn and Asia couldnt have been in better hands. Extremely thorough and very attentive and caring staff. The best vets anybody could ask for!! Dont hesitate for one second to bring your pet there 😊😊😊😊.

Ch
Review β„–40

It was our first time and they were wonderful to my cats Maestro and Malachi! Then the car battery failed and two staff members gave us a jump! Wonderful people!

jo
Review β„–41

I have been a customer for years. I have had two incidents that needed emergency attention, (my dog was attacked by another animal in the head and bleeding badly and my cat was unable to move and had an extremely low body temp and was crying) and was told that you cannot fit me in with an emergency. Disgusting, and whatever the owners snarky response is, it is a lie. Sad you have lost a long term client because at the end of the day, you don’t show any care for EMERGENCIES several times!

Mi
Review β„–42

Sali is our 3rd Beagle that we have brought to Pet Vet ! They are great Veterinarians !

Do
Review β„–43

I came across an injured cat in Massapequa this past Friday, August 21st. My initial instinct after we had rescued him was to take the animal to Massapequa Pet Vet. What a mistake that was.I entered the facility and I approached the reception area with the cat cage and placed it on the counter. Before I had a chance to explain the full story of why I came in with the cat, I received an attitude and a nasty remark about how the facility was closing in fifteen minutes. I proceeded with my story on how we found the cat, he was injured, and needed medical attention. She continued to tell me that they could not help me and I should release the cat back where I had found him.There was another woman in the waiting room and she stood up and insisted that the facility scan the cat to see if there was an owner. The other woman was just as shocked at the receptionists answer as I was. We both were in disbelief as another member of the staff approached me with an attitude while taking the cat cage to scan the animal.Before being completed, the Veterinarian working, Doctor Lee, came out and began to raise his voice at me in a very aggressive tone. He was yelling in my face about how he could not help the cat and then persisted to accuse me of stealing it from its rightful owners. I then told Doctor Lee that the first receptionist I spoke to was very rude and disrespectful, on top of recommending that I just release the cat back outside to where I found it even though it was injured. Doctor Lee then continued to scream and raise his voice at me concerning how his receptionist would never say such a thing.At this point, I was beyond frustrated and was done being disrespected by the staff of the facility. I took the cat and started to make my way to the door.Β Β At this point, he is still yelling at me. The other woman also chimed in to explain that everything I had said is true and that she was a witness to the whole interaction.I was disgusted by what they recommended me to do with the hurt animal, how I was treated, and how I was disrespected when I was simply trying to help. I have been a long time customer of Massapequa Pet VetΒ Β until now and I normally would recommend them to a new pet owner. I am from now on recommending to everyone I know to not go anywhere near this place.I will no longer be going there for the services I may need for my animals. I will no longer recommend this facility to others as I was treated with such disrespect, being called a liar, and was screamed at by a so-called Professional Veterinarian. I have never experienced such a disgusting interaction like this. If you could treat me this poorly, I do not want you anywhere near the animals I consider to be apart of my family. I was appalled. I would recommend to any person who loves their animals, do not bring them to this facility. They only care when it is important to them and have no real interest in helping those animals who may need medical attention or who need to be reconnected with their families. It would have only taken one scan and phone call to reconnect this cat with his family and they simply refused.Β Β This is unacceptable from a professional facility. Do not bring your pets here if you wish for them to be properly cared for or if you wish to be treated with respect.

Do
Review β„–44

Outstanding pet care through reminders and attention to detail. I have all the confidence in their treatment and suggestions.

Pa
Review β„–45

My pup had a hospital stay and staff techs and vets were all so kind. Super clean too to bottom. So grateful they got my dog on the mend so quickly. Will be making Pet Vet my go to place for all my pets needs.

St
Review β„–46

If I can rate more than 5 stars I would. During difficult times like these, today I brought Ruby (my holland lop bunny) to the Massapequa Pet Vet for his first checkup. Unfortunately he did have slight respiratory issue, but DR. Laura Fiore gave me the right medications for him and told me what I had to do with it.The bag they put the medication in was adorable. Definitely will be bringing Ruby to this vet only. Their prices are definitely affordable, trust me Ive called other vets, prices are too high, some couldnt say over the phone and some need practice greeting customers over the phone! Massapequa Pet Vet greets well on phone, and gives their honest opinion. Pet Vet called me a day before to confirm my appointment!!! My experience at the Vet was fantastic. I called when I was there, one of the ladies from the front desk came out with paper work and they took Ruby, there was no wait! Rubys life matters here, I love it! I dont see much reviews of Rabbits, so here is mine. Dont wait, make the appointment you wont regret!!!THANK YOU MASSAPEQUA PET VET!

An
Review β„–47

Professional, did not try to add additional costs. Price quoted was price paid. Did thorough checkup. Needed a vet close by. I found them. Will be taking all my pets there.

Da
Review β„–48

Dr. Horowitz was so knowledgeable, witty, and kind. His treatment of my chinchilla was above and beyond. Wasn’t expensive at all, even with an exotic animal. Thank you from me and Nugget!

Ch
Review β„–49

We just recently moved into the area and had an emergency with our 2 year old bullmastiff. He got into some trouble by sticking (we think) his head in some bushes and poked his eye. Within hours his eye swelled and was profusely watering. Thinking that this was just an accident and that it would go away - I waited a day before it clicked that this is not just an irritation and we need to get this checked out. Our regular vet was by where we previously lived and by the time we would have gotten him there - they would be closing so I called Massapequa Pet and they took him in right away.Upon initial examination Dr. Fiore determined that he has a corneal ulcer. Well, after multiple repeat visits (like weekly) I have never felt like they were just treating for the money. To be honest - I sometimes am amazed at my bill and I am extremely thankful. His eye has not been easy to heal and the entire staff at Massapequa Vet have been nothing but welcoming to him. As a matter of fact, our last visit - my dog jumped out of the car and literally pulled my husband into the office.. He loves it there, he loves the Dr. and he absolutely loves all the treats and loving he gets from everyone!

jo
Review β„–50

My Luigi was cared for with love as well as professionalism by everyone at Mass pet vet. This is always my experience at your facility. Thank you.

Ji
Review β„–51

Best doctors ever. We have been to a few other veterinarians, Dr. Horowitz was the only to diagnose my dog properly. Ever since then hes been fine. From one doctor to another, I highly recommend this group. They are all great. Thanks guys.

El
Review β„–52

We have 4 dogs and although the wait time was almost an hour, I understand that their information needed to be loaded into their computers, which takes time. Ultimately, I found Dr. Horowitz to be thorough, well mannered, kind and professional. In addition to this, we had an enormous amount of information from our 4 rescue dogs, which took additional time sorting through. And because of this being sorted through the appointment went very smoothly and the time he spent with me and our dogs was not rushed but more complete and thorough. His staff was courteous and professional. He answered my numerous questions about nutrition, holistic beliefs and vaccinations in an educated but open minded format. I now have trust that if any of our dogs had a medical issue, he would be the doctor to have trust in.

Su
Review β„–53

I love the personal attention all of my animals have always received at Massapequa Pet Vet! Thanks for taking such great care of my fur babies!

da
Review β„–54

They took my dog who was in distress as a new patient during these tough times and were extremely informative and helpful with his situation. My dog has a new veterinary family! highly recommended.

A
Review β„–55

We recently rescued a beautiful little pitbull mix from a local rescue. Shes a healthy girl and we needed a local vet to bring her in for her first exam and well visit.From the time we walked in and were greeted by their amazing front desk staff, to the quick rooming, we were very happy with Massapequa Pet Vet!Dr. Christine Ginley was so warm and caring for our girl and she made sure to be gentle and loving.I would recommend Dr. Ginley to anyone in the Massapequa area to care for their loved ones. She is a veterinarian that truly exudes love for her fur patients.Bravo Massapequa Pet Vet!

Fr
Review β„–56

Clean exam rooms and amazing staff

In
Review β„–57

Excellent service, clean and Dr; Lee was great.

Li
Review β„–58

Dr. Horowitz and all the staff are wonderful. My guinea pigs always get great care at massapequa pet vet.

Ke
Review β„–59

Best of the Best..

Jo
Review β„–60

Massapequa pet vet is always here for our pet. They are very caring and make us feel as ease. We have been taking our pet here for over 13 years.

da
Review β„–61

I wouldn’t bring my bunnies or cats anywhere else. Everyone here is beyond fantastic

Ro
Review β„–62

Very professional and polite staff. Have had experience with most, if not all the different veterinarians and have never had a bad experience with them or the bet techs. We take both our cat and dog there but wife used to take her ferret so they basically do it all.

Ra
Review β„–63

Staff is so caring! Took my baby to see dr Lee and he was great, wonderful people!

Je
Review β„–64

I wish I could give 10 stars I cant believe how great this entire office and staff are. Dr Horowitz and his staff went above and beyond trying to save my duck Howard and I am forever grateful to them all for everything they did. Unfortunately Howard passed and to my surprise I recieved a call from Dr. Horowitz with his sympathys and also a signed card from him and his staff with sympathy on the loss of Howard. Dr. Horowitz and his amazing team treated Howard as if he were there own and treated me like I was a friend. I think thats what everyone looks for in a vet and seldom finds. Im so grateful I found it here.Dr. Horowitz, I cant thankyou enough Its so nice to see genuine caring of animals and their people. You went above and beyond and I thankyou and appreciate all you did. And to the staff I thankyou also for every kind word and message you put through to Dr. Horowitz and every question that you got answered for me. Ive had animals my entire life and been to many veterinarian offices and I have to say this one tops the charts..

Jo
Review β„–65

Really like Dr Hultberg and staff at Massapequa Pet Vet, and so does my 15 year old mini dachshund! Very professional and kind

Ja
Review β„–66

Dr Horowitz and his staff are caring and really showed compassion

Pa
Review β„–67

Our 14 year old Dachshund had cushing disease and was ready to go. Dr. Lee and the staff were amazing to me and my family. Very compassionate and walked us through the steps of his passing. I can not express my gratitude nearly enough for their support to us on that day. Our loss is still very painful, but knowing that the Doctors and staff were supporting us during the whole process, it eased our loss of our most amazing pet. Thank you very much Massapequa Pet Vet.

Ta
Review β„–68

The best place ever, you are not a dollar sign. The doctors & staff are passionate about their profession. The doctors take time out to return call & check up on patients. The prices are great & the quality of care is priceless. I wouldnt go anywhere else if you paid me.

Ra
Review β„–69

Absolutely loved this place. The doctors and staff were very professional and very friendly. They took really great care of my dog in the best way possible. I highly recommend this. Massapequa Pet Vet is the only place ill take my dog

J
Review β„–70

Phenomenal immediately took us in and checked our dog really care about the animals here.

Ca
Review β„–71

Very very pleased with the professional and careing support my pet cat received from Dr. Lee this past weekend. I would highly recommend Dr. Lee and his staff for any pet care needs

De
Review β„–72

I can not begin to thank the drs staff for the love and dedication my Punkin received at the hardest time in her life ....and the tremendous support I received from Dr. MARISSA STRIANESE....I have no words for the compassion...selfless devotion they give to their patients and to me the owner....I will never forget the treatment we received ...AMAZING

ma
Review β„–73

Absolutely AMAZING people here!! Found an injured bunny on my front lawn and they took him immediately. Waiting for outcome, but feeling hopeful!

su
Review β„–74

Always professional caring service from receptionist to techs to doctors

Pa
Review β„–75

I wouldnt bring my babies anywhere else. The staff is amazing from the receptionists to the assistants to the doctors. The clinic is always clean. Dr Schilke is amazing!!!

Ke
Review β„–76

Brought 2 of my cats in for senior wellness exams. Veterinary Doctor Laura Fiore really knows how to handle a not happy feline ! She took great care of our babies and we recommend Massapequa Pet Vet to all !!

Am
Review β„–77

I have brought numerous animals here over the years, essentially I grew up in this office. My grandma went to the petvet ever since I was little! The entire staff are some of the most caring and amazing. They explain everything as throughourly as possible and never get annoyed by questions. They have gone above and beyond for my family on several occasions. From taking us in for an emergency appointment, to saving one of my cats lifes, kitty dental surgery, neutering...Ive done it all at the pet vet. I moved to Manhattan otherwise I would never stop bringing my animals to them! Truly a rare gem and hands down one of the best on LI. They are upfront about costs as well. Bravo PetVet!!!! Also the office is adorable, clean and inviting.

De
Review β„–78

Excellent practice. Very thorough.

Sa
Review β„–79

This veterinarian has never treated my dog before killing him. My dog was brought there by someone who was high on presecription drugs, without even asking the persons relationship with the dog the vet euthanized the dog on the spot. My dog never had one complaint made against him for his aggression. My entire family is devastated that this vet assisted in the murder of my animal. DO NOT DO BUSINESS WITH THEM!

Sa
Review β„–80

When I adopted my dog Marley she had a severe skin allergy and chronic dry eyes. Under Dr. Snipas care, my dogs allergies are under control and her eyes are shining brightly. Thank you!

An
Review β„–81

I havent veen here before but I was wondering if you could help bunnies as well. And if so how much will the cost be. Thank you

MA
Review β„–82

I normally do not post reviews but thought this was worth sharing. Our dog Molly had stones in her bladder causing her to have blood in her urine. This was diagnosed by a different vet group that would not do the surgery b/c Molly is a diabetic. I was referred to a surgery center in farmingdale and was told just to evaluate her it would cost $150.???I called Pet Vet on Friday morning the Dr was off but offered to come in to see Molly. I met with Dr Horowitz that did a thorough examination that my previous vet did not do and scheduled surgery. I was well informed before and after surgery by the Dr and his staff. The staff, vet techs and Dr Horowitz are caring and knowledgable people. They will now be my new vet group and I will also try them for dog grooming.

L
Review β„–83

I found an injured wild Robin. It was taken immediately and the staff was friendly and caring.

Su
Review β„–84

Best vet ever!Dr Horowitz is a wonderful person & doctor that makes every animal and person feel important no matter the case!The staff is exceptional and the office manager is a doll!I had a very bad experience with another vet and unfortunately, my girls were just dollars and cents to her.I have two female English Bulldogs 2 & 4 years old and theyre My heart! I almost had my older female go under the knife for something that was not necessary at the time! Maybe down the line it might be but she was not even 2 then and she was always very nervous around this other vet maybe it had to do with her spay and I cant say what might have happened to her during or after the spay but Lily made it very obvious that she didnt like her!Rose is my baby, shed had a urinary track infection ( when I got her at 7 weeks) and was put on very expensive medicine. After 3-4 times of this I asked to see another veterinarian who was well known. She prescribed a very strong dose of the medication that knocked it right out of her. It was the same meds the other dr gave her but the dosage was the problem and she had me come back 4 times in 6 weeks which I paid for a visit and she also dispensed the medication so she overcharged me! . She made a killing on us! Its a shame that certain people that are supposed to be professionals give the really good guys a bad wrap!I really dont talk about doctors like this but this dr really had made a very bad mark in my book!I love Massapequa Pet Vet and even if I moved out of the state, Id make it a point of keeping Dr. Ned Horowitz as my girls veterinarianβ£οΈπŸ‘πŸΆπŸΆπŸ˜πŸ˜

Lo
Review β„–85

I am responding to the review by Frank Guerrero. This is a malicious comment from a client we had to terminate over a year ago who got verbally abusive with Pet Vets staff and made various threats. He had signed and requested for his pet to be euthanized, instead of spending a small amount of money to diagnose and treat his pet. One year later he requested an exam for his other pet and we refused service due to his previous inhumane, money conscious and unsympathetic treatment of his pet. If Horowitz only cared about the money, then why would we turn down his business? Despite his inappropriate review, Pet Vet has one of the best, high quality veterinary hospitals on Long Island, providing five qualified doctors, seven days a week.Ned Horowitz

We
Review β„–86

I had been bringing my cat to Pet Vet for 18 years since I first adopted her at 2 weeks old. Dr. Horowitz is the mpost skillful vet I have ever met, and he had a special magic with my cat. She really only liked to see him on visits, but for emergencies when Dr. H wasnt available, the other vets on staff were excellent as well. The assistants are highly professional. My cats end of life needs were well addressed, and so compassionately handled. They even helped me through my first few days without my baby girl by giving me an imprint of her paw prints, which I have been cherishing. Thank you Dr, Horowitz, Dr. Strianese, and all the staff at Pet Vet.

Ki
Review β„–87

I wish I could give them more than 5 stars. I have been bringing my pets to PetVet for at least 15 years now from guinea pigs to a Great Dane. They treated our guinea pigs for coughs, a broken leg, neutered one, diagnosed cancer in another, and euthanized two of them so they would go without pain. After our first dog passed, we rescued a puppy after they moved into the new building, and now we bring our 4 dogs to them. Dr. Horowitz treated all of our guinea pigs and our first dog, and now Dr. Schilke treats our dogs for the past ~8 years! Ive even worked at different animal hospitals and continued to bring my pets here. I trust their advice and opinions, and appreciate their kindness and all they do to help their clients save money where we can. And the techs and assistants, and even receptionists really care for all of the pets they see and try to make them comfortable and address your concerns and questions (and being the woman who brings in 4 dogs alternatively, they often remember me, which is really appreciated) THANK YOU PET VET WE LOVE YOU GUYS!!

Pe
Review β„–88

Great staff, no upselling. Can tell that they genuinely love animals. Our cocker spaniel is vicious, so much so that we could not get him to see a Vet or groomed for over 18 months. I brought him to Pet Vet and when the Dr. and Technician realized that they couldnt subdue him, they called in the Big Guns, the Doggie Ninja. I wouldnt mess with this lady! Long story short, they put my lunatic dog in his place and he was able to get the care he needed! Hes now home sleeping soundly...

Je
Review β„–89

Office was immaculate. Staff great!

Ca
Review β„–90

Sugar glider owners beware !!!!!Look anywhere online and it says DONT LET YOUR VET CUT THERE TEETH. First we didnt go to another veterinary for this issue, so how could someone we never went to miss this?Cutting his front teeth had nothing to do with getting to his abscess in the back of the mouth. I also was informed AFTER you had already done it. My sugar glider also cant eat solid foods now because of this. So yeah we are soooooooooooooo greatful for that (sarcasm). But nice try on that comment below

Li
Review β„–91

They were great , very thorough my Gucci was very ill got into some bones & god knows what else ,dehydrated lethargic. Tremors , etc etc he gave me a good scare , had never been there before , very disatisfied with my prev vet babylon animal hospital who lack compassion , or genuinous , pet vet cared took time, to thoroughly examine every possibility a lil pricey , but beyond. Impressed everyone was wonderfull , attentive knowledgeable & trully seemed to care despite how busy they were , Thankyou..... Lisa

jo
Review β„–92

I’m very disappointed with Massapequa pet vet I’ve been a client since the practice opened and last night I called with an emergency my dog was attacked by a raccoon and I was turned away and told to go elsewhere this is wrong this is not fair practice and I will not be coming back I’ll take my animals elsewhere I hope dr Horowitz reads this as I’m sure he will not be very happy

Cl
Review β„–93

Really care about the animals.

Information
18 Photos
93 Comments
4.5 Rating
  • Address:5330 Merrick Rd, Massapequa, NY 11758, United States
  • Site:http://mpetvet.com/
  • Phone:+1 516-797-8387
Categories
  • Animal rescue service
  • Animal hospital
  • Veterinarian
  • Animals
  • Emergency veterinarian service
  • Pet groomer
  • Pet supply store
  • Pet trainer
  • Veterinary care
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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