Jason was very helpful.
I would highly recommend MVD for your phone needs. They have been great to work with. The technical support guys are wonderful and very knowledgeable. They always take care of all our phone issues.
I cant say enough about MVD services and our serviceman Cary. I had broken my leg and came back to work in July and called to have my phone moved on a temporary basis. He came right out and took care of that for me. Then when I was able to move back to the second floor, I called for Cary to come back and he was there to move my phone back to my office right away. He is the nicest man and so happy to always accommodate our needs here at Equity. We couldnt ask for better service than we get with Cary. Thanks so much for all you do when we need it.
Cary always goes above and beyond to provide us with the greatest service. I appreciate the time that he takes to show myself and the staff how to do something that is new to us and always make sure we understand exactly what we need to do before he completes the work
Great success in assisting with an issue we were having at the hotel... Great customer service! Cary was very patient with me and all of my many questions. He took the time to figure out what we were requesting to have changed and made sure we were satisfied.
Scheduled a technician to assist with installing new cabling, adding/deleting a few users, and making some call routing changes for us. The technician was not only on time he was early. He was knowledgeable, professional, and thorough.I would recommend MVD and Eric to anyone looking for assistance with telecommunications needs.
Another phone company was at my office to fix a problem. He left bare wires at the panel, left a jack hanging out of the wall, took a splitter and didnt fix the problem.Jason was in my office for a short period of time and got everything working correctly. Ill be happy to call him in the future for prompt service!
I CALLED MVD ON MONDAY MORNING BECAUSE ONE OF OUR EMPLOYEES HAD CHANGED OFFICES WITH ANOTHER ON FRIDAY AFTERNOON. I NEEDED TO SWITCH THEIR PHONE LINES TO FOLLOW THEM. I RECEIVED A CALL EARLY AFTERNOON FROM ERIC. WE WERE ABLE TO GO IN REMOTELY AND MAKE THE CHANGES. ONCE AGAIN I APPRECIATE THE PROMPTNESS OF TAKING CARE OF THIS ISSUE.LINES WERE CHANGED AND EVERYBODYS HAPPY!BRENDA TAYLOR
Another good experience working with MVD Communications. They were able to make the necessary changes that I needed for our business in a timely manner. Tom, our service rep is always a big help and is very good at communicating any programming changes that he makes. Excellent overall experience.
Im going to have to separate my experience into 2 parts: preparation and execution. Bottom line, the preparation leading up to the day when MVD was helping transfer my service from my previous office to my new office was lacking. There wasnt enough communication between MVD and my service provider, which led to mistakes and delays. Once that was resolved, on the actual day of transfer, the transition was flawless. I am pleased with the end result but displeased with what transpired leading up to it.
MVD has gone above and beyond everytime weve contacted them for assistance. They are prompt on their replies and they perform their job to the highest levels. I would highly recommend contacting MVD if you need any help with your phone system or with running cables. Thanks for doing a great job.
Cary is the best! We were very lucky that he was available this past Friday to help with our down phone system. If it wasnt for Cary and his expertise we would still be down.Thanks Cary!Irene
Our voice mail was having issues and it was important that we have this up and running over the weekend. Eric solved the problem quickly and effectively so we were able to receive messages from our patient and address their concerns first thing Monday morning. Just wish the lady answering the phone had been a little more friendly. Otherwise, GREAT service.
MVD always provides thorough and friendly service and have never failed to solve our communications problems. They quickly troubleshoot the issue and correct it.I highly recommend them!-Rick from The Rookwood Pottery Company
Our company had an issue with our telephones at one of our locations. One of the techs with MVD Communications worked with me until the issue was resolved. He was easy to work with and helped explain things to me that i did not understand. I have gained so much knowledge from MVD Communications. They are very knowledgeable!
Cary Watson provides the best service that we could ask for. Polite, engaging, professional and extremely helpful. He makes himself available at all times.
The lady that answers the phone never has answers for any question you ask her she always says we will have to call you back.I liked the service tech that came out. He is friendly he check his own work to make sure the problem was fixed before he told me the issue was fixed. He called me to let me know when he would be onsite.
Phillip came out and straightened out the routing problems. We have had no trouble since he finished. They company is always very courteous and helpful. Thanks Phillip!
MVD Communications has always been a reliable phone vendor for our company. We have used them for many years. Most recently issues with our fax machine not working properly. They fixed it within an hour of arrival and had us back up and running once again.
I called and they sent a tech out right away. Jason is always so friendly and knowledgeable when he comes out to service our phone system. I am always a happy customer when he is finished with the job.
Dale provided great technical advice and assistance.My sales rep was also very helpful on the phone. It did, however, take her longer than expected to provide the information she promised me.
Came out quickly to our office to repair our phone system. The tech knew exactly what he was doing and fixed our phones in no time at all. Im impressed! Thanks!
Our company recently used MVD for an office move and they exceeded my expectations! Not only did everything run very smooth, they were very flexible about some of the issues we ran into during the move when things had to be rescheduled. One of their techs, Phillip, was even kind enough to stay after he was done and write down instructions for me so I would have them on file. Were looking forward to keeping a relationship with MVD for our needs in the future.
I have 3 years of experience working with the MVD as our companys PBX supplier. They have always provided timely, technically competent and very curtious service. I often wish I could receive the same level of service from all of our vendors and suppliers.David R MuellerIT / SAP LeadDuPont Electronic Polymers
Cary Watson is an amazing talent and extremely professional and personable. Regardless of your level of knowledge of your phone system, Carey takes the time to educate you as it pertains to the changes or fixes that he is doing on your system. He is extremely patient and friendly every time there is any interaction between him and the customer. Ive never worked with someone so knowledgeable, friendly and positive regardless of the situation his is presented with. It has been a pleasure having him as our support tech for our phone system.Mark SpicerReachUsa Publishing
We were able to update all of our locations with no downtime for the users! Always great service.
On June 3rd 2014 the tech Jason Black, called 15 minutes before arriving for the appointment, as always a very professional tech, addressed the task at hand promptly as always. Jason is always very polite to the staff involved with the changes that needed to be completed.Jason Black, is very much an asset to the MVD COMMUNICATIONS LLC GroupLynne Flaig, Customer ServiceEDAC Composites LLC
We recently added to our DID pool of numbers and MVDs tech, Eric, came out as scheduled and installed the new DIDs and answered some additional questions I had like a pro. He was very kind and knowledgeable about the task at hand. Not to mention the service was quick with no incidents. Great job MVD and Eric!
I cant speak for any sales or IT from MVD, But our service has always been Top notch.Cary is especially good at providing service and information. He goes above and beyond to solve any problem you may have.
Very pleased with the service call. The MVD technician was prompt, friendly and professional. Would highly recomend MVD Communications to other businesses in our area.
We have been using MVD for over 15 years, and are happy with the service, especially when you have a wonderful tech like Cary. Cary knows our system and understands our business needs and always gives us excellent service.
MVD is always responsive to our needs. The problem can usually be solved remotely, but if a site visit is required its normally handled within 24 hours. They do a great job.
MVD was very nice to work with, took their time working with me and my staff. Helping us research adding a modular to our system. MVD gets a 100%.
Philip Johnson is always so helpful and patient. He takes the time to explain the phone system when we have issues and tirelessly explains the ins and outs of the system and its inner workings. Thank you Philip
Always reliable, always punctual, and always gets the job done! Love these guys!-Dan, dispatcher, Carousel Industries
Every time I call with a question or challenge I get a prompt response and the technicians go above and beyond the minimum to help me.
They are always very knowledgable and helpful with any and all issues they are tasked with resolving.
Great service again. We had our warehouse outfitted with wireless access and Avaya Office IP phones. Fast & reliable serious as always from MVD Communications.Submitted a request for service today and Adam H. came through again for us in a timely and professional manner. Impressed to say the least! Definitely would recommend this company for your communications needs.
I have to say... Over the years... These guys have always been one of the groups I have always known I could count on.Friendly, knowledgeable, and dependable.
Great support group in Central Florida...as a Communications Vendor working service for MVD Communications, beware they are no pay from their Home office.
As always dealing with MVD is a great experience. They are always professional and knowledgeable on the product.
I had a great experience with Dale from MVD. He tried multiple things to make sure the lines were working and made sure that they worked before he hung up! Great experience as always!
The techs are always great and responsive. The sales teams is not always prompt.
I cant say enough good things about the service provided by MVD. Not only are they quick to respond, but they work really hard to make sure I understand and am comfortable with my equipment and services before completing a ticket or work order.
Fast response, great job, would highly recommed!! Thanks
Working with MDV has been great Their tech team really fixed our problems and I cannot recommend them enough.
Always dependable and great service.
I am ultimately the end user, but my company uses these guys to get all of our cables, and connectors for various components. They are always quick and seem to have everything we need!
Excellent customer service as always.
Very nice installer.
Have had nothing but great experiences dealing with MVD.
Bottom Line - Dale just gets it done ! All my vendors could take a lesson.
MVD Communications,Reported Issues and In 3 Hrs problems solved.