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Cape Computer Pros
26 North Street, Mashpee, MA 02649, United States
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Mi
Review №1

Matthew was very friendly, had great communication, and fixed my computer in a timely fashion. I cannot remember the last time it has run this well. Will definitely recommend to others.This was the second time I have went to them to upgrade/fix my computer. Both times were done successfully, quickly, and at a very reasonable price. They are very knowledgeable.

Ke
Review №2

This is a review of a different kind. My name is Kevin Dee and I am the co-owner of a computer service and repair company that has been in business on the Cape and in Plymouth county for over 20 years. Matt, the owner of CCP, does not know I am writing this nor did he solicit me in any way to write this. Matt worked for my company as a contract Computer Field Technician in our service area for 2 years. Matt is a very skilled technician. One of the best, if not the best, we ever had do work for us. He serviced hundreds of our customers without a hint of a complaint. In fact he had nothing but positive reviews and customers still ask for him. I found him to be honest, fair, and demonstrated himself to be a person of high integrity. His quality of work and his desire to always put his personal and my companys reputation paramount was proof of that. When he left us to go on his own, which we were fully aware from day one was his eventual intention, it was on the very best of terms. Matt never solicited any of our customers during the time he was with us or after he left us in order to steal them for his company. That is further proof positive of his high level of integrity and also shows the confidence he has in is own Technical and business abilities. Anyone saying Matt is not of the highest honor and follows fair business practices would have a hard time convincing me.

De
Review №3

The owner is knowledgeable, helpful and affordable. Im always pleased with his help. And the dogs are awesome, you can hang with them while you wait.

Ma
Review №4

Ann Willis This review has just come to my attention and I am flabbergasted to say the least. I was present when your husband came in without you accompanying him. He was unreasonable and inaccurate in his demands and accusations. My son prides himself on his professional integrity and his desire to satisfy all his customers. He informed your husband he would certainly address his concerns as soon as possible. Your husband refused to leave and insisted that Matt drop the job he was in the middle of working on to look at his issue. My son would never switch out part as he orders part per job. From what I saw you did not want to pay the original quote. I have worked with him at the store and have witnessed his high business ethics.

An
Review №5

STAY FAR AWAY!!!! Took my laptop here for a repair on October 7, and after a week and a half, the laptop was still not repaired. Owner claimed he had changed the display screen to diagnose problem, and that was not the problem. Told us computer could not be fixed on October 19. We then placed the laptop back in its original box so we could contemplate buying a new one (computer is only two year old). We then brought to another repair shop the week of Thanksgiving, where we promptly realized before the repair was even started that Cape Computer Pros never put the original screen back on (the one he put on has giant scratch across the scree and several dings on the corners) and also never bothered to put the screws back on the back of the computer! Computer was fixed within 24 hours at a minimal cost. The repair tech stated that screen was not the original one. We went back to the Mashpee shop to retrieve our screen and screws, the owner screamed at my husband and threatened to call the police. I waited in the car, watched and listened to the whole scene unfold with my phone. Last time I checked, Apple display screens are $300, owner thought he could get away with this since he thought we were junking the computer. The problem he could not diagnose was fixed in 24 hours at second repair shop, and I am out a computer screen that had no damage, and Cape Computer Pros (not), have a $300 item that they can now charge someone else for. Better Business Bureau will be notified! This guy is a thief!! He is also claiming that we brought the computer for repair in the summer, American Express bill clearly states computer was picked up October 19th, not the 90 days the owner is claiming, I guess a liar as well as a thief!

M
Review №6

Great service super quick turnaround! Same problem brought to staples and Best Buy they quoted me a week. Computer Home Services had my computer back to me the next day new hard drive and all my data. If you read these I am telling you to take your Apple products here!

El
Review №7

Matt was wonderful! My MacBook Pro (business and personal use) completely crashed, and he was able to repair, recover, and update everything.My hard drive was completely fried, and had to be replaced. Matt communicated everything he was doing and the turnaround time was just a few days. He picked up my computer from my home, diagnosed problems, ordered parts, did the repairs, and got everything running like new.I have two small children and a million things going on, you cannot beat the convenience of his home service, and the extremely reasonable cost! Excellent service

Ay
Review №8

Computer repair stopped working the next morning. Worked on and off since.

Information
3 Photos
8 Comments
4 Rating
  • Address:26 North Street, Mashpee, MA 02649, United States
  • Site:http://www.capecomputerpros.com/
  • Phone:+1 774-238-7202
Categories
  • Computer repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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