Great gym. 24 hours is a nice perk too.

Good gym for the money staff really doesn’t “bother” with you or engage people at all unless you’ve hired them. Don’t even saw hello or smile at anyone. Pretty sad for a place servicing the public. Would be nice if they were more friendly and took an interest in people and they’re workouts. Equipment could use maintenance on a more regular basis. And forget using the mats in workout area upstairs they’re gross. Otherwise, if you know what you’re doing it’s ok!

This gym restored my dignity, self confidence, and physical well being. After this Veteran was homeless for 10 months I visited Evolution Fitness and spoke with the owner Ed Mazzuchelli the second I walked in. He allowed me to train at his gym and it completely changed my life. Not only is he an accomplished body builder and business owner he truly cares about people to include me. I dropped 27 lbs and gained substantial muscle mass restoring me to health. I cant say enough about this fitness center its thoughtfully built with state of the art training gear to literally transform any fitness level. This facility is one that provides no excuses because if you need it they have it. In addition the customer service is best in class as his staff is professional and responsive making you feel like your the only client in the place. Join this gym its by far the best! Thank you Ed

BEWARE. FIND A BETTER CLUB. I was a member for 4 years. Out of those 4 years, the 24 hour access doors at the old location and now the new location both would NOT work about once a week. Equipment gets broken and stays broken for 6 months. I asked for a receipt for my insurance reimbursement, the owner told me we dont have to give you this. We do it as a courtesy The owner pretty much told me that I should cancel my membership due to my false expectations because I expect a 24 hour access door to work properly and because I expect a receipt for the year to get reimbursement from my insurance. This was from Ed the OWNER. I cannot believe this guy is still in business. I attached the email he sent me just so you can get an idea of who the person is that manages this place. Complete arrogant narcissist with zero people skills.Heres what he wrote:Good Afternoon,I have reviewed your email, and would like to take a minute to respond to a few items detailed in your complaint. First, I appreciate you taking the time to write your thoughts in an email. I personally prefer wroking things out face to face with people, but I can appreciate that this venue may not always be available to us. I and my staff take great pride in our facility and the services that we provide. It seems as if you have had a negative experience and it is that experience I would like to discuss. It is my belief that most communication gaps exist because of a level of false expectations. As a gym owner my expectation for the members is to be respectful while in the gym(language,cleaning, putting weights away, and paying there monthly bill) The members should expect a courteous staff, and educated training staff, a clean facility and the gym to operate at is optimal performance. I think that these are the expectations that we try to communicate with members.In your case it seems you were having an issue with your ID card and per request we replaced it. As for your card not working this weekend, Im not sure what the problem was although oif it was Sunday, its quite possibly due to the fact that Eversource was working on the power?Your request for Insurance reimbursement is something we do as a compliment to your membership. We are not required to do this,, but we do as we understand that this helps our members with there overall cost of membership. I see that your request was taken on Thursday and was processed on Monday. It seems that is a 72 hour response on something done purely as a courtesy??We operate a 24 hour club for pretty fair fee(albeit thats my opinion) I agree that you may be more comfortable at another club as I think we have two very different values of expectations. With that being said, Our cancellation policy requires you to fill out a cancellation form in house. We do this as a matter of record, to protect both parties.I will continue to strive to make my club the best that it can be, and I will always utilize constructive criticism as the backbone of those improvements.Thank youEd MazzuchelliTrain4Life

This gym is all about ripping people off. The membership is ridiculously expensive and my child was treated poorly here. He is looked down upon by staff due to the fact that he is small and they accused him of vandalizing when he did not. The way he was treated was unacceptable. This place is not fair.