Outstanding customer service. So happy to see a small business with people that genuinely care, take such attention to detail, and are so pleasant to work with. I’d bring anything here to ship, or support them any way I can, just to keep great businesses like this going. Highly recommend the Got Mail team!!!!
The lady’s that work there are the best, well one is my mom and the other is my aunt. I love seeing them work together. They treat everyone the same and they make sure everyone gets what they need!
Very knowledgeable young lady that works there Handels everybody you very kindly and respectfully
Convenient location with close parking. The staff is very helpful. Hardly ever a line. You can get in and out quickly!
Thank you for taking care of my packages and getting them to their destination on time and the most economical way. From now on I will send all my packages through your store!!
They have always been nice, professional and helpful regardless of what craziness we throw at them.
Too expensive to ship from but customer service always good.
Terrific!!!!Fast inland out. Itemsent within 2 hours of drop off.
Professional and pleasant experience!
Every single time I go there, they treat me like gold. They are so helpful and actually go above and beyond to help me. I tell my friends about this all the time.
This place is awesome.
Very quaint establishment able to cater to my shipping needs.
The kind worker inside was just about to close up when I arrived and very graciously helped me though it was past closing. She cares and was a great help. Absolutely handy to have a textbook rental return center for Amazon, Chegg, or Barnes and Noble right on Mount Vernon Ave.Convenient for students making rental returns with great service to help them.
Every time Ive come here, the women who work here have been SO helpful! They always go out of their way to answer any questions and are very patient with me. They also always try to save me the most money! Theyre just all around friendly and create a great atmosphere.
Worker was very rude and sarcastic. Rather than actually help the customer make informed decisions , was trying to railroad her to spend a lot more money than she needed to . When it was my turn , was ridiculed and told that i should try the usps for having a FedEx lable made. I would never go there again and would let my friends and aquaintaces know about the tatics employed there.
Never in my life have I met a more rude sales associate. Not sure if it was the owner or just an employee. Didnt take the time to ask. I brought in 2 packages to get an estimate on delivery. The first quote was $75 for an item probably 2 x 2 x 1 weighing about 3 pounds. Needless to say I was a bit shocked at that and visibly displayed my surprise. As I asked for the second item also clearly ridiculous in price before I could utter a word she blurted out oh are you going to complain about that too. For a repeat customer I was shocked.
Convenient and nice people.
The lady who works there was very unprofessional and rude because I parked partially in her spot it just was not a good experience that I will never give them my services