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Steves Auto World of Maple Grove
9871 Maple Grove Pkwy, Maple Grove, MN 55369, United States
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Ke
Review №1

Great service! I came in for an oil change which they finished right away. As the car was being lowered, I asked if they could check out a noise. They raised the car again and strapped a loose metal shield without charging me for it. I really appreciate their work ethic, quality of work and their honesty!

La
Review №2

I’ve had great experiences so far trusting my car with Steve’s! I appreciate the attention to detail even just with a simple oil change. They vacuumed, topped off my fluids, checked my tires and even left a bottle of water in my car. I thought the price was incredibly reasonable as well, especially since it came with a car wash code! I will definitely be a repeat customer.

To
Review №3

I went in for a tire rotation and they informed me that the tread was low and wouldn’t be good for winter. Since the tires are the original ones, I asked what they recommended. What is great about the staff, Mitch first then Logan, is that they review all the recommended tires and compare the results. I asked them what are the top two for the type of driving we do. I was able to choose which ones to go with. They even pointed out what the rebates were on each.They are excellent! That is why we have been going to them for many years.

Ke
Review №4

Was able to diagnose my 2015 Grand Cherokee car right away and provide fast service during busy times everywhere else. Worked with my warranty and gave me reasonable prices. The staff was nice and prompt. Would go back for future needs.

Ca
Review №5

Everyone is friendly and I can always trust them for an honest opinion and excellent work on my vehicle. Nate has been knowledgeable whenever I’ve called (sometimes in a panic), and Jordan was very helpful this time around. I’ve been coming here for several years, and I couldn’t recommend this place more!

Va
Review №6

I came in as a hot mess after work this evening for my brakes to be replaced and an oil change. And was helped by Dennis who put my mind at ease, was very patient, kind, and helpful in the process of getting some big priority repairs planned out to be done today and scheduled into next week. He was very welcoming and knowledgeable of the services offered. Which helped me trust the company more with future repairs. Im very confident in choosing Steves Auto World for my first traveling repairs after a long journey. With such a great friendly and helpful staff interaction. Thank you so much Dennis!! :)

Ch
Review №7

Me ans my kids traveled here from Lincoln Nebraska for a baseball tournament, I had a wheel bearing go out on me stopped in and they took care of me right away. Also gave me a loaner car so I wouldnt miss the game. Great bunch people!!! Again thank you to all the staff here you all rock!!!

Am
Review №8

Always go to Steve’s auto world for oil changes, they’re very quick in and out within 20-45 minutes. Had tires done and batteries replaced and they are always giving us the best service.

he
Review №9

Have been here twice, and the gentleman up front has been very helpful. I came in once to have the liquids in my car checked before a trip. It was very simple, but he quickly helped me without expecting anything. Another time, I had a flat tire, and they were able to help me with no issues.

Ry
Review №10

Always did me right and affordable in cost. As a car enthusiasts its hard to let someone else touch your ride, I have no issues with the staff working on mine.

Ma
Review №11

This was my first time using Steves for my service and I am so impressed with their friendliness and flexibility! They picked up my car from my place of work, did the service, and then dropped my car back off. This was so convenient and their prices are very competitive! I will definitely continue to use them in the future.

Be
Review №12

Nicest people, fair prices and excellent customer service. I drive out of my home location because it is worth it! LOVE getting a free car wash with my oil change!

Ka
Review №13

Great prices and great service. We take both our cars here for oil changes and are always ready for us at our appointment time, and have it ready when they say it will be ready.

Ca
Review №14

I’ve been going here for several years, They’re always professional and take good care of my prized possession. “Spinderella 300 “loves the complimentary car wash!

An
Review №15

I received fast, prompt and knowledgeable service for the items I came in for and for items I wished to purchase in the future. I was thinking about snow tires and got all the info I needed to confidently place the order while techs worked on my vehicle. Thanks.

Na
Review №16

They do a great job of getting my car fixed up and you get a car wash for free afterwards! So nice and convenient for us.

Ro
Review №17

Steve’s Auto is just the best. They take the time to check out your vehicle completely. They are knowledgeable, courteous and always friendly.

Ju
Review №18

On Saturday afternoon, my husband and I made an appointment for each of our SUVs the next day. Friendly staff. We got right in. The work was done in a timely manner. The free car wash and vacuumed vehicle is an extra plus!

MA
Review №19

I’m so glad Steve’s Auto World moved into my area. Every time I’ve needed a repair to one of my vehicles or a simple oil change, I always choose Steve’s Auto World. They are always polite and professional and I know I’m getting fair pricing. They will even honor competitor coupons. The free car wash is an added bonus. I refer all my friends there because I know they too will get the same great service.

pa
Review №20

I swear these guys have Angel Wings! Nate and the new guy (so very sorry I didnt get his name) rescued me today from an extremely life threatening situation this morning after a competitor Woodys Towing left me stranded and never did respond to the tow request after 5 hours. You guys are truly life savers and arrived within 12 minutes of being called.

Ed
Review №21

You guys are good at repairing car thanks see you next time

Gr
Review №22

DO NOT USE THIS PLACE! THERE ARE PLENTY OF OTHER GOOD SHOPS IN THIS AREA. YOU WILL REGRET IT.Dont get fooled by there cheep oil changes.Run from this place, the service writers and mechanics are unethical. They have very little experience. I have used this location three times and my experience was not good. Its to bad it has to feel like SCAM every time you discus the cost and repairs.

Br
Review №23

Great store with amazing service. Every time I visit I get right in and my car is fixed or ready long before my kids get tired of playing in their kids area. All of my vehicles get serviced here, and Ive only had the most positive experience far better than any other shop Ive used.

Mi
Review №24

Steve’s did great job of diagnosing my vehicle and making the repairs. They kept me informed during the process, advising me of my options. They stand behind their work and provided great service. I will definitely use them for all my vehicles.

Ka
Review №25

Always a good experience with these guys. They’re honest and transparent about everything. They always find a way to squeeze me in or accommodate my schedule. They have the Bobby & Steve name behind them as well. Quality work and all their employees are helpful. I recommend them 100%.

Em
Review №26

I totally recommend this location!! Everyone is so nice, friendly and helpful when Ive been here - especially Nate. Ive had my oil changed a few times and theyre very quick and also do a routine check of other basics on your car (filters, wipers, brake flush, etc), but arent at all pushy to get you to agree to additional services. Its also pretty slick the way they send you a text with a link to the check of your car with suggested services organized in color coordinated order of importance (red - most important, green - not needed) so you can see it for yourself and if you want the services done, you can call and let them know, otherwise they stick with your original service. One of my oil changed I also had them check on a sound that happens when I turn and they easily found the issue (something was loose), quickly fixed it and didnt charge me. Nice bonus: free car wash voucher! They also leave a bottle of water and thank you in your car - and while Im not a plastic water bottle person, it just is an example of the quality and thoughtfulness of this place!

Eb
Review №27

Steve has taken great care of me and my children’s needs, with having a safe and reliable transportation! The workers are very welcoming and have such open hearts for their customers! 5 stars, because they rock‼️

Br
Review №28

5 Stars for this place. Needed a fix at 8pm on a Friday night. Vince was excellent in getting it done that night, getting parts, and stayed over to make it happen. I was from out of town and they were recommended by a local. So glad I stopped in. Highly recommended for local Maple Grove residents.

Se
Review №29

I was recommended to this shop to work on my diesel 7.3l power stroke. I had extensive rodent damage and Mike was able to fix it right away. Through the process they were able to fix my truck in ways I didnt know it needed. I was very Happy with the results, my truck drives better than ever. And they even cleaned the interior on top of all that. Can not recommend these guys enough. Mike, Steve, and Terry, thank you very much. 5 star service!

Sh
Review №30

It took a little longer than I anticipated to get my oil changed. The front seat and floor was supposed to be vacuumed but wasn’t. Everything else was good. No pressure to purchase additional issues that were listed on my paperwork.

Ra
Review №31

Took great care of our vehicle, kind and respectful, accommodating to me and my infant while we waited for repairs in their lobby. Overall great experience.

Br
Review №32

I had a flat tire and far from home. They fixed it so quickly, were super helpful, and gave me a free car wash! Best experience ever! Thank you!!!!!

Ro
Review №33

Steve’s provides great service at reasonable prices. Thanks!

G
Review №34

Great service!! Always friendly and explain everything in detail. Not pushy! Get a free car wash with oil change too! Nice bonus 👍🏻

Ge
Review №35

You guys are awesome and great job for fixing my SUV also communicating with me by email! Thanks so much!

Na
Review №36

This place will RIP you off from the MANAGER and a rude GUY STEVE !! Jeff and Bobby no longer owns this place AND DONT COMMUNICATE ANYMORE WITH THEM !! KEEP THAT IN MIND !! DONT GO HERE!! THEY ARE THRISTY FOR MONEY!! REPORTED TO BBB WISH I COULD PREVENT FROM GIVING THE 1 STAR.. THEY WILL BE OUT OF BUSINESS REAL SOON. SOMEONE ELSE WILL COME BUY IT OUT!! THEY ARE HURTING FOR MONEY!!

Ry
Review №37

Great place to get tires and maintenance on my vehicles. The staff is friendly and on top of things. The convenience store has everything a person could be looking for while waiting for your vehicle. There is always a tasty hot sandwich or hot coffee available. To top it off a free car wash is a nice touch after getting some maintenance done. You guys are great and I highly recommend Steves Auto World.

Se
Review №38

Always great E85 Fuel. Tested at 80% on 8-8-2021.

Gl
Review №39

Steve’s auto world is such an amazing place. They take very good care of both you and the car. And even offer complementary items for you as well. Amazing!! Will always go there for my car. Thank you Steve auto world!

Sa
Review №40

Steves Auto in Maple Grove is simply amazing. I had a pretty terrible day last week where I had a tire blowout on the highway on my way to work. I was able to get my car to Steves Auto and they were able to fit me in on the same day. Jordan and Kyle went above and beyond! I wont be going anywhere else for my car needs. I highly recommend Steves Auto in Maple Grove!

d
Review №41

Came out after work to find I had a flat, put on the spare. Stopped at the gas station only to find out the spare went flat as well... I called the only tire place open and I couldnt be happier with the service. I had to leave my car and take an uber with my tire to have it replaced and was expecting to arrive at 8:56 but they close at 9. I spoke with Jordan and he said hed wait for me. Traffic jam occurred on the way and I didnt arrive until 9:10 at which point he greeted me promptly and replaced my tire. I live 30 minutes from here and leaving my car was not really an option so much thanks to Jordan for stepping up and making what was already a pretty rough day a whole lot better!

Ka
Review №42

Good service and very honest. I will be back

vi
Review №43

I have not found a more trustworthy auto repair shop in forty years. Friendly and professional with fair prices. I highly recommend them for your automotive needs.

Ma
Review №44

Love it here! Fast and great service!All the employees at this location are professional and have great customer service skills. I won’t go anywhere else for my services!

St
Review №45

Nick was excellent at getting my vehicle in and worked. They were extremely fair with their pricing and letting me know about what repairs are needed in the future, not right now. I will definitely be back and recommend them to anyone who needs a mechanic for routine as well as intermittent repairs that pop up. Can’t go wrong w/ Steves Auto World

Ki
Review №46

I recently inherited an old pickup truck from my grandfather and I wanted to have it looked over before I put it on the road so I brought it into Steves Auto World in Maple Grove. The service advisor Vince was awesome to deal with. He was clear about the things that needed to be replaced and the things that I could wait to fix. My technician Mike did an outstanding job of getting the old truck into tip top shape for me. The price was far below what the dealership quoted me and it was completed in just a couple days! (The dealer told me that I couldnt even get in for an appointment for 2 weeks!) Icing on the cake was when I went to climb in to my truck after the repairs, they had vacuumed and washed the truck prior to my arrival! If you want that friendly, informative and honest repair experience I would highly suggest these guys! Im a customer for life. Thanks guys!

Gi
Review №47

I really like this place. The customer service is great - theyre always friendly and pleasant both on the phone and in person. The pricing is fair and straightforward. The whole process feels transparent, which is awesome. I dont feel like Im getting ripped off.

De
Review №48

Great service always honest feel comfortable having them take care of my Ford F150

kr
Review №49

Mgr Nate + Steve’s Auto World rescued me, a stranger to them, in my time of need. Thanks again!

Am
Review №50

Usually I’m very happy with the service on my car. This time however, I was really disappointed in the Covid precautions that weren’t being taken. Every single employee minus the gas station cashier either weren’t wearing masks or had them on half way. And nothing was said to customers in the shop that weren’t wearing them at all.

Je
Review №51

Friendly and knowledgeable staff. They went above and beyond for me. Highly recommend!

Jo
Review №52

Being a young woman bringing a vehicle in, Ive had my fair share of this girl doesnt know anything about cars so lets try to get a bunch of random fixes in. Steves Auto World has never done that and has always been exceptional and honest. Ive brought two vehicles in, one relatively new, and one about 20 years old. Theyve done a phenomenal job with oil changes, repairs, and keeping me updated with the condition of both vehicles. They provide a detailed online report you can review at any time, and are just all-around great people. And a free car wash is always a plus! 😊 Highly recommend these guys!

Ma
Review №53

Friendly, helpful and prompt service.

Ta
Review №54

I’m a fan of this gas station and it’s still a great place to fill up on gas, but I’m definitely not a fan of putting up misleading banners about free car washes for any gas fill up when that’s not the case. It seems like a shady ploy to get people to buy your gas before they know the actual truth. Fooled me once, won’t happen again.

sh
Review №55

Over quoted on uneccessary brake job service. Generally a good location but this experience left me dissatisfied. Saved $400 at another shop for this service

Ra
Review №56

Stopped in with a tire with significant low pressure. They found that I had a screw in the tire, plugged it and for only about $30 I was back on the road within 15 minutes. Always great service and a very reasonable price.

an
Review №57

Super friendly staff, I love getting my oil changed here! Plus it comes with a car wash 👌

Er
Review №58

I love the amazing, honest service these guys and gals provide! I trust them to repair all my vehicles!!

pr
Review №59

Nice place, good at getting the work done on time and accurately. Will recommend friends and family. My service advisor was such a nice person, good customer service. Kyle Jackson is a good technician

Ni
Review №60

I purchased an old item without realizing and called a couple hours after I noticed. The manager on duty was extremely professional both on the phone and when I went back in store. He went well above and beyond what I expected and was the best customer service I have experienced in a LONG time. This is my first visit here but I will return because of how the situation was handled.

Fl
Review №61

These guys are the best! They are super happy to help you, and if you don’t need extra service, they’ll let you know too! Thanks for your helps guys!

Lu
Review №62

Had a problem with my tire sensors after replacing them almost a year ago. Great customer service and Fixed immediately. Awesome place to bring your vehicle. Will definitely take my vehicle there again!

Mo
Review №63

All the people at Steves Auto world are great. Im usually talking with Steve or Nate and they have been very kind, communicative and honest with me. They explain things so I get it and are always available to answer questions. Ill keep my business there for as long as they will have me!

Me
Review №64

They were very curtious and quick. They helped me out when I needed my breaks done and did it for the price they quoted. I was very happy with the service.

An
Review №65

Ive been to this location on a couple of occasions (never for redoing the same thing) and its been excellent service every time. They worked with my budget when I needed to get all new tires, helped when my check engine light came on... The last experience was great - I had a slow leak in my tire, I was able to bring my car in that day and be out in twenty minutes all patched up! The staff has been super nice and helpful each time, and thats the main reason Ill go back if something else is needed.

Ti
Review №66

Went in for a new battery on the weekend with no appointment. Got me in and out in about 30 minutes. Nice work!

Me
Review №67

Called for an oil change and they were willing to fit me in the day of. Technician finished the job early and I received a complimentary bottle of water and car wash voucher. The staff is always friendly. Highly recommend.

Ci
Review №68

I have had my oil change there constantly because they have always been a very convenient and friendly place for me with the right price. Plus, giving me a free car wash and vacuum. Thanks Steve and your workers.

Ch
Review №69

I had called about a battery replacement for my auto. The desk said I could just show up without an appointment which I did. I was in and out in about 45 minutes. The verbal estimate was accurate and the service was courteous and efficient. I even took advantage of the car wash which is a great service too.

Ki
Review №70

They were out of Mac n cheese but got us some from the cooler, it was cold but they asked if we wanted to heat it up in the microwave. Said wed just heat it up at home. Put it in the microwave for 1 minute and 30 seconds, opened it up to find the lid had melted leaving plastic in the food. Should not have suggested I microwave a non microwavable container.Called and asked them to refund our card and the gentleman on the phone was very dismissive. I get it, its just Mac n cheese, but your customers dont want to eat plastic so we really wanted to give you a heads up that your microwave safe containers arent actually microwave safe so you may want to get some new ones. It seemed a refund would be appropriate but they said we would have to come back because they dont store the cards. We dont live that close. Why cant they log in to their merchant credit card processing site (or software) and refund the transaction? Makes no sense.

Ex
Review №71

Its the only gas station that actually serves good food.

Ja
Review №72

Trash and too expensive!!! They damaged part of the exterior of my car.

Ra
Review №73

I seem to get Steve everytime I come to this establishment and I wouldnt want it any other way! Hes awesome! Super friendly, helpful and courteous (not bad on the eyes either) always answers all my questions so I feel confident I got all the information I needed before leaving, thank you Steve for great customer service!

Da
Review №74

I brought in a pre-owned Dodge Journey that needed a patch and tire-rotation and was completely satisfied 😌. The cost was under $50 and I was able to get an appointment immediately when I needed it. Steves Auto has a great policy with answering the phone and having availability.... the free car wash is a nice touch as well!

De
Review №75

Needed a jump start on Sunday. Called Steves Auto World in Maple Grove & talked to Steve. He sent Travis, who arrived in a short while & jump started the car. We followed him to Steves Auto World where he opened the hood, checked the battery & suggested a replacement. Kyle installed the battery while we waited in our car & Steve brought us bottled water. Everything was done within half-an-hour. Very friendly staff! Fast service! I was very impressed! Steve, Travis & Kyle make a great team! Thanks for all your help!

ma
Review №76

Great service! They quickly fixed the issue for about 1/4 the cost of what the dealership quoted. I trust them and don’t feel like I’m getting worked over

Da
Review №77

Great friendly service in a timely fashion.

Am
Review №78

This place is the best. Always have a good experience here. Thanks for getting my car all fixed up

Ge
Review №79

The service at Steves Auto World is excellent! Im a long time customer.

Jo
Review №80

Great job of explaining what I needed done, and why.

Da
Review №81

I’ve been to Steve’s for car maintenance/repairs twice now and both experienced have been fantastic!

An
Review №82

Top notch service. Had an emergency breakdown while on a road trip and these guys saved the day. Price was very reasonable, mechanics knowledge and the hospitality was just awesome. Saved our entire trip in just over an hour.

Kr
Review №83

Always great service at fair prices. Friendly, helpful staff. Location is excellent too as I can walk there!

Sa
Review №84

The team at Steve’s is professional, courteous and efficient. They do great work at a fair price. They communicate with me throughout the repair process. I appreciate that I can drop by in the morning without an appointment and they’ll make sure it’s ready for me at the end of my day. Nobody likes car repairs, but Steve’s makes it almost painless!

De
Review №85

AS Ive said before, Steves Auto is the absolute BEST place to get your oil changed and have them look over your car. Always pleasant to deal with and they are straight shooters. Definitely the place to go.

Co
Review №86

Hands down, the best customer service you will ever get from a mechanic shop! They’re so nice, efficiently fast, and will work with you. I was originally quoted from another place that it’ll be +$600 to fix my side view mirror, but when I asked for a quote at Steve’s, it would only be $250! Literally so hospitable and respectful!

Je
Review №87

Great place to go for all oil change. The employees are knowledgeable and helpful. There is no pressure to upgrade or add a service that is unnecessary. I appreciate the ability to go in for a quick and easy oil change.

La
Review №88

In reference to towing/ roadside assistance-It takes them 2 plus hrs to arrive to provide service. They don’t even communicate when they get the service request. I have always received them through my insurance for roadside assistance and never one time have they arrived less than 2hrs. No communication at all and some staff are rude. I have actually had to cancel one time because they took too long the repair shop closed and same case today. Can do WAY better.

Br
Review №89

Came here to get tires, brakes and oil change. They did an awesome job, the price for everything was great and very competitive and everything was done in a timely manner and was finished when they said it would be done. I will be bring my cars to Steves for everything moving forward.Thanks guys

St
Review №90

My son brought his vehicle in to have an alternator replaced (not a cheap repair). Before bringing it to this shop his remote start worked fine. After the alternator replacement, the remote start did not work at all. My son told the repairman before leaving and the repairman attempted to fix it but could not. He was told to take it to a Kia dealership to get it fixed and that the manager would be on Tuesday to discuss reimbursement. Today is Tuesday and the manager totally blew my son off and told him that he would not be reimbursed for getting the remote start back to the working condition it was in before the repair was done. He told him the repairman was “just being nice” when asked why he would attempt to fix it if they weren’t in the wrong. Way to take money from a kid and not return the other working functions of the vehicle as it was when it was dropped off!!! Not good business etiquette at all.

Ал
Review №91

Thank you . Im very happy! Thank you guys!!!

Pa
Review №92

Always a great experience getting my vehicle repaired here. They are reasonably priced, professional, honest and trustworthy.

Mi
Review №93

Great service as usual.

ka
Review №94

Honest and great service. Clean and comfortable waiting area

Be
Review №95

Ive been going to Steves for over a year now, honest, friendly staff, I drop my car off, walk to work and they call when its finished. Very competitive prices and NEVER a long list of things that should be done. I asked for a quote of maintenance things and was pleasantly surprised how short the list was.

Ma
Review №96

Great service. They take the time to inspect your vehicle, staff are courteous and professional. Would recommend.

Gr
Review №97

This place is amazing most dealers just want to charge you for everything but this place is honest and I always get the best service and recommendation employees are welcoming and friendly

Br
Review №98

Love these guy! Very happy with their work and the speedy turnaround to repair. I definitely will use them again and recommend them to others.

La
Review №99

Such efficient service! Very friendly!

St
Review №100

Over charged and caused a separate issue with poor practices.

Information
49 Photos
100 Comments
4.5 Rating
  • Address:9871 Maple Grove Pkwy, Maple Grove, MN 55369, United States
  • Site:http://autoworldmg.com/?y_source=1_OTk2NTQzOC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 763-852-9999
Categories
  • Car detailing service
  • Auto body shop
  • Gas station
  • Car repair and maintenance
  • Car wash
  • Convenience store
  • Oil change service
  • Tire shop
  • Towing service
Working hours
  • Monday:6:30am–9pm
  • Tuesday:6:30am–9pm
  • Wednesday:6:30am–9pm
  • Thursday:6:30am–9pm
  • Friday:6:30am–9pm
  • Saturday:7am–8pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible toilet:Yes
Offerings
  • Car wash:Yes
  • Ethanol-free petrol:Yes
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Public toilet:Yes
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