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Graham Hyundai
1515 W 4th St, Mansfield, OH 44906, United States
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SJ
Review №1

I really like that you can drive into tunnel so to speak and not have to get out of vehicle if any weather elements are going on. The service is friendly and I was able to get an appt right away, and it didnt take forever for the service.The other thing that was awesome is there was a recall on a certain part and I was thinking I would have to take it to Columbus to get it serviced. They actually did this during my pil change. Which is so great, because now I dont have to worry about it. They are up to date on all the recalls on vehicles.I will definitely be using them again.

An
Review №2

Took the Palisade in for 15K mile complimentary service (oil change and tire rotation). I selected the first appointment of the day so I could get in and get out quickly without having to drop off the vehicle and come back later. Unfortunately it still took them 2 hours to do an oil change and tire rotation. When I asked the clerk for a status update he just said We have been extremely busy this morning. and offered no additional explanation. I still dont understand how them being busy affects a scheduled appointment especially the first appointment of the day. The mechanic was waiting for my keys when I walked through the door. He even knew my name and had the paperwork ready. What happened after that, I have no idea... To really put the cherry on top, when my vehicle was finally done, the clerk told me Normally I would make it right by taking care of the bill but it was already free. Apparently complimentary service is low priority at Graham Hyundai.

Ja
Review №3

Dakota went above and beyond what I would expect anyone. I told him exactly what I wanted and he found the car. Drove to pick it up from another dealership the next morning and in my hands in less then 24 hours. I couldn’t drive it home that day and had it scheduled to be delivered Monday. However my car broke down Sunday and he got a babysitter and delivered it on an off day. Top notch service! Will not do business with anyone else.

Br
Review №4

Not enough communication at the beginning while waiting on our vehicle to arrive from the factory. Manager eventually reached out to us and things improved tremendously. Once our vehicle arrived at the dealership, the buying process was smooth! Our salesman, Jim Young, was knowledgeable, kind, and made the purchase quick and easy. This is our first Hyundai and we love it so far. Would definitely recommend Graham Hyundai and Jim Young.

Ch
Review №5

Awesome place. Helped me get into a car I can afford. Professional staff. These guys rock!

Ma
Review №6

Just had some questions about the Hyundai Santa Fe that I purchased from a used car dealer quite some time ago, to make sure that there was no recalls.

Ji
Review №7

Great people are working there.

Je
Review №8

I love my Hyundai, and as always Dave Streeter at Grahams was amazing!

Di
Review №9

This is our 3rd Hyundai and weve never had any problems with them until one of them was 12 yrs. Old and it started having a few problems. Weve been very pleased with them.

Be
Review №10

I have been very satisfied with My experience with Hyundai service. Thanks for all you have done for me to,make this a memorable experience for me. Thanks again.

Ja
Review №11

Nice cars

Sh
Review №12

I purchased my Toyota Camry at Graham and Jon was very helpful, explained everything to me about the car and gave me a reasonable deal. I love the car!!

St
Review №13

Im very happy with dealing with Jim and Dakota at the dealership. Straight forward and helpful.

Ba
Review №14

Superb place to deal with.

Sa
Review №15

If your Hyundai needs service I would recommend going here. The workers are kind and helpful. They will be upfront with you on price and parts. The area to sit and relax while they work on your car is nice and quiet.

De
Review №16

My husband leased a car here. The engine would stop for no reason. They put a new motor in it. Now the radio and car shuts off while cornering. We have had many close calls...almost accidents. Cant wait till the lease is up. Never again will I buy anything here. Service people are slow and do not fix the problem.

Je
Review №17

The oil change went fast and smooth as the time it took was less than predicted. Much appreciated Graham Hyundai service team!

Jo
Review №18

Graham always provides professional, honest service. They dont try to sell me anything I dont need. They keep me informed about the progress of service in time and what is being done. They provide diagnostics and make recommendations.

Su
Review №19

Being new to the area, this was either my second or third trip to this dealership. The service department more than met my expectations as far as waiting time, explanations from the technician, and a friendly cashier. They also made safe accommodations in the waiting area and even inside my car.

To
Review №20

Your one stop top shop for Hyundai vehicles. Go see the sales specialist Chris S. There he will in particular take care of your every need fighting for your situation getting you the best deal and working to find not just your needs but the closest possible to your dreams or completely meeting your dreams. And still keep in, below, or near your budget. A true professional, classy, full of heart, funny, and in the business for you.

Pa
Review №21

Service personnel was friendly and polite. This was my first time He escorted me to the lounge and showed me where I could get coffee. He explained what was done afterwards. I will return when it’s time for the next oil change

C.
Review №22

Graham Hyundai is great , i went for a oil chnage and the updated everything in my daughters car that needed an update, fast and friendly serivce.

Ri
Review №23

Im a regular customer and have been pleased with their service.

Co
Review №24

The service is prompt and the staff is wonderful. Love my Hyundai from Grahams.

Ba
Review №25

I have been having my Hyundai vehicles, four in all, serviced at Graham over the years. I can honestly say I have never experienced a problem with their service.

Da
Review №26

The best car dealership I have ever visited

Ca
Review №27

Brian Hunt our service rep is the best.

Da
Review №28

Great experience.

Kr
Review №29

I was very satisfied with my service apoappointm today. I went in for an oil change and rotation, along with one additional issue. They were able to identify the concern, gave me a part and labor quote, and fixed it same day. When I went to check out, that had run it past my warranty so I didnt even have to pay for that. They also accommodated putting new tires and an alignment without that being part of my allotted time. Heather was great and also able to reccommre a tire brand that is working great in the horrible weather. Extremely satisfied!

Je
Review №30

Very helpful. No pressure buying. They really do try and get you the best deal possible.

No
Review №31

Avoid this dealership. Salesman Jim talks over you and is overall disrespectful. Sales manager Donnie Ostrander is a liar. Hyundai makes a great car but I would advise you to visit another area dealer who will treat you with respect and courtesy.

Ri
Review №32

Good service people what all recommended

Mo
Review №33

Staff is very polite

Na
Review №34

Very nice polite people!

Ma
Review №35

The only place I go to buy and have my cars serviced!

Ma
Review №36

Dave, Jim, Pappy, and Brett made my car purchase a breeze. Thanks for everything!

So
Review №37

I will be getting a chevy suburban soon.

Ri
Review №38

Looking for the right car for me.

De
Review №39

Good place

Information
37 Photos
39 Comments
4.8 Rating
  • Address:1515 W 4th St, Mansfield, OH 44906, United States
  • Site:https://www.grahamhyundai.com/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=googlemybusinessbutton
  • Phone:+1 419-529-1800
Categories
  • Auto repair shop
  • Auto body shop
  • Auto parts store
  • Hyundai dealer
  • Used car dealer
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–8pm
  • Wednesday:9am–6pm
  • Thursday:9am–4pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–6pm
Offerings
  • Oil change:Yes
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