Service was great. Straight forward pricing, and the car was in top shape. I wont go anywhere else

Friendly, knowledgeable staff

Very friendly staff and lots of cars almost always available. I went with Econo but was upgraded to a BMW. Extremely nice vehicle. Brand new, in fact. Made the road trip so comfortable. Paid such a low price and they always give me some kind of upgrade here if available. Highly recommend.

The young lady who worked with me was wonderful! Friendly, efficient and fun!

Horrible experience. Cars are filthy and not sanitized as advertised. Promised and signed for an agreed price, when vehicle was returned enterprise representative altered price without confirmation. Now I have to dispute charges with credit card company. I will never rent from this location again.

Fast service great customer service

Friendly staff, fast service, & I was able to get a free upgrade from premium since they only have luxury cars available.

I had a great experience with enterprise in Mamaroneck. I usually never do reviews but Amy was great! Shout out to her!

Great Service, clean car, easy pick up and return!

I recently bought a car from this location. The sales associate was Jean. He went above and beyond to ensure I got the right car. My husband bought his van 5 years ago from the same company.

GREAT EXPERIENCE WAS NOT DISAPPOINTED AT ALL

5 stars for being friendly and super fast.

The employees are patience , and nice they need increase in payment

I had to have my truck repaired at a local service center this past month. The service center called Enterprise with no notice and within ten minutes, a representative from Enterprise pick me up and delivered me to their location where I was given prompt service. I was given a upgraded car that I liked. Once my repairs were completed, I was given a ride back to the dealer. This service was superior. The staff was great. This is not the only time I have used Enterprise. Always given great service.

I recently had a very pleasant experience with Enterprise Mamaroneck. Irene was very professional, helpful and insightful during the process. She went above and beyond in helping me during my rental process, including informing me of available cars because I had asked for a car change. I would highly recommend Enterprise Mamaroneck because of my experience, notably with Irene.

Irene saved our trip! We had a great experience at this Enterprise location - wed messed up our reservation at another location, and Irene very quickly got us sorted out and back on the road. Great customer service - above & beyond.

What a refreshing experience!!! From the moment we walked in we were greeted with smiles, great service, good questions, a free upgrade and supported to see what they could do on price because we booked late. The area manager went above beyond and the felt the norm for this place. They even switched the car just in case we had trouble bringing the other one back. We drove away feeling happy, and looked after. Genuinely happy with this place. Thank you enterprise.

Very pleased with the service and comfortability. Thankful to the representatives of the Mamaroneck Enterprise... My holiday trip for Christmas 2016 to visit my family was a pure joy. The vehicle of choice gave me peace of mind to travel and deliver all my holiday gifts as well as all around safety. Thank you, blessed New Year..very happy customer.

Needed to get my own car repaired called enterprise in the Mamaroneck and told my request was To rent an impala or Malibu... They took the extra step and I received a Malibu Which I was very pleased with.. Car was clean The staff is wonderful... If I need to rent again as I did in the past It would definitely be enterprise in mamaronick...

Very accommodating staff. Picked me up at my apartment which was very helpful. So happy to have an Enterprise close to where I live.

Nice place. Good service. Friendly staff. And they have good cars too

Reservations and staff were friendly and helpful. my only complaint was the car was still dirty from the last renter, both exterior and interior. maybe because the car had over 30K miles on it, its getting ready for pasture...

This office is always very busy but the day I checked in was insane. They seemed short of staff and every client seemed to have an issue, and not just a little issue. I had reserved a standard car but all they had left was a van. Not sure how that is possible, but I had no choice. Everyone was very courteous and kind and the check -in was smooth, once they got to me but it took about 20-25 min., which is highly unusual. Returning the car was a breeze!

I had the most Amazing experience and I owe it all to Alex. His service exceeded my expectations and I will happily use this location for all my rental needs

Enterprise are my favorite car rental place. Staff is helpful and fair. Car selection isnt the best but they make up for it in price and service

The manager in Mamaroneck, Marie, was fantastic! Friendly, efficient and answered all my questions quickly. I received a brand new car that ran great, and Marie has an associate ready to drive me to the train upon dropping off.

Everyone working at this location are great people. I rent from this location every time in need to rent a reliable and clean vehicle

The Enterprise employees in Mamaroneck are extremely nice and helpful. I did not have to wait at all when they picked me up and dropped me off at a car body shop in Mamaroneck. The car was clean and easy to drive.

Very friendly staff - they always make you feel comfortable as a customer. Cars are usually in good condition. The only issue they have is too few parking spots - if you return the car after hours, you often have to leave the car in the no parking zone.

Had to get a rental because my car was in the shop. Everything was seamless. They picked me from the auto body shop and dropped me back when I returned the car. Evan was very friendly and professional and I walked away with a pretty good loaner - a Jeep Liberty (I was a expecting a real downgrade of a car since my insurance only covered $50 a day). The day I picked up the car, I was called in the evening to make sure everything went well and there were no issues. No delays and no hassle - I would definitely recommend here for anyone looking to rent a vehicle.

I enjoy renting from enterprise their vehicles are very reliable!

The car (a standard size Chevy) was in good condition and easy to handle. The drivers seat was comfortable, which is more than I can say for the other positions. Service at Enterprise was first rate.

This branch of enterprise was amazing. Though I must say Ive rarely had a bad experience with any enterprise branch. I was visiting back home in Mamaroneck for a week so decided it was necessary to have a car for driving around the old stomping grounds. They upgraded me from a mid size to an SUV, they added the extra tank of gas and took it out of the deposit. And within 10 minutes of returning the car, my deposit was back in my acct. Everyone there was incredibly helpful and very nice. The deposit/hold is more expensive than a few other places, but I would rather pay more, have a good experience, and get the money back in my acct quickly, than deal with the nightmare that is most rental places

I often rent from Enterprise, since we are a 1-car family. They will pick us up and drop us off. They have great weekend specials and they also have a very low-priced deal with our mechanic, J & F Chatsworth, in case our car is in the shop and we need a loaner.The people who work there are always professional and go the extra mile to help us out. I highly recommend this business.

Your staff needs gets a c- from me.The cars are dirty, with no gasThere is no point in calling and booking ahead, they do as they please(staff)Cars do not drive well due to lack of service workNever no place to parkStaff is sometime rude and they overbookYou need better cars and better serviceUpdate your information on Web

I must say I was impressed with the staff. Starting with Peter , she really helped me I explained to her my situation, she was on point the girl knows her job. She greeted me with a smile, when your working in a company and your dealing with people its good to smile and be polite, thank you peter😊 When I came to pick up the rental I met the manager she was great her customer service was awesome . She asked me where was I going I told her to Virginia to a family reunion she said can she go I said sure. She even came outside to make sure everything was okay. I never experienced that from other rental companies. Thank you manager😊 My next experience was Vanessa she walked me around the mini van making sure everything was okay. she explained everything , she asked me if I wanted a print-out or an email. 2 thumbs up keep up the great work😊 Last Jessica another one great customer service I brought the rental back she walked around the rental checked the inside and then she said shes going to email me my receipt, Jessica great job😊I will continue to rent from mamaroneck Enterprise. My overall experience with the mamaroneck rental A+ thank your for the great service😎

These people made it pain free. Never a worry. The best

If it was possible to give them zero stars I would.Quoted $20 a day on an insurance replacement car. After I hesitated price was negotiated to $10 a day. Ok. Shady.After using the car for 10 days and upon my wife returning the car was charged $230... complete ripoff. When I called to dispute the charge, it was supposed to be $10 a day had become $15 a day...which STILL doesnt equal the total!I was told nothing I could do.FRAUD and SCAM Location to the MAX!BEWARE and AVOID

Brand new car, Marie and staff great! Got me in and out quickly.Mamaroneck was a great experience.

Very good very friendly... ofcourse ill keep coming back. Staff arr great

I have used this Office twice while our car was in the shop. They were friendly and professional. Both times they picked me up and dropped me off where I needed to go. There where on time and both cars I rented where nice and clean.

This location was deceitful regarding my rental situation. I came to this location from a body shop who was supposedly paying for the rental and when I arrived at the location and went through the process I wasnt made aware that I would be getting charged for rental insurance when I never even asked for it. I dont understand why they would even have asked for my credit card for a deposit when the body shop was supposed to take care of it. I figured it would be okay because the receptionist said they would return it to my card when I return the vehicle. Long story short I ended up getting charged for three days of rental insurance. I was asked to sign an ipad for the rental agreement and they give you the ipad ready to sign so you dont notice the charge for the rental insurance. I proceeded to call the site to explain my situation and the manager proceeded to say that her receptionist would never do something like that and that the manager would be calling me after she discussed this with whoever it is she said she was discussing it with. Never received a phone call, its been about two weeks. What kind of a Manager runs this place?

This was my 1st time renting from mamaroneck Enterprise. Marie got us set up quickly and we were on our way for the July 4th weekend. The staff was very knowledgeable and courteous. Thank you.

Marie the manager is very professional and courteous .The staff goes out of their way to help anyway they can.Thanks Marie and all team members!!

The staff I dealt with were awsome. If there was an issue , I never knew about it. Prompt and Professional

Great, friendly service. I was impressed with how fast they get you into your car and on the road.

Great place, great staff ! Highway i-95 is one traffic light down from the place, easy get on and off, and the Metro North train station is 3 minute walk, but the staff will offer to drop you off free of charge.

Great customer service and excellent prices. Very helpful staff and conveniently located.

Enterprise is a great place to rent a car the employees are so helpful polite nice and well and well-respected

The most efficient, polite, and friendly staff. I would definitely return to Enterprise when I need another rental.

Nice staff, courteous service...a cute rental Fiat ready for me when my other Fiat was being repaired in Larchmont.

Extremely reliable, very helpful and cheerful staff, you are treated like a king

The Mamaroneck staff was very friendly and accomodating. Would use them again.

Stay away. Trust me. Rude and pathetic service. Never call back. Car is dirty. Dont follow procedures. Calls the headquarters does nothing. A total disaster.

Great customer service!!!

Good experience at this office. Great stuff!

I often rent from this Enterprise location, since I live within walking distance of the dealership and we feel we have a personal kinship with the manager and staff. However, the actual car rented to me was completely unacceptable and substandard for any number of reasons that are, frankly, not worth going into now. At drop off in Albany NY at the International Airport several days after rental, I obtained virtually complete customer satisfaction for my difficulties, although I had to fight rather hard to do so. The senior manager who ultimately heard my saga was extremely apologetic and frankly alarmed at the safety issue I articulated vis-a-vis the rented vehicle. Thank goodness alls well that ended well and I obtained a generous compensation for my difficulties. Bottom line: two-and-a-halfstars, not more, but not less. Be careful what you rent is the lesson I learned from this unfortunate experience.However, I would certainly go back to my local Enterprise in Mamaroneck, even if I was unhappy with the way they treated me (or attempted to treat me) at drop-off in Albany.

Its ok - nothing surprises you

I have always rented car from Enterprise and several times from the Mamaroneck NY location. I have been very happy with the service and the car that I received.

Really rude people, I rent car all year around never got trouble, this place was really a pain, attended was rude, the car was with flat tire light on I told her about and she didn’t care, I have to stop gas station and put air on, I was traveling for business and she was really unprofessional never gonna use this place again

Everyone is super nice.

Fast & efficient service.

Very good service

Good service

Great service!!!!

A place at hand to get a car for any need ...

Good prices