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Meg Cano-Schuman - State Farm Insurance Agent
3565 University Ave, Madison, WI 53705, United States
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Ed
Review №1

I had an amazing experience using their services. Very professional and very responsive. Great job and thank you!

Ty
Review №2

The service Meg’s office provides me is excellent. Whenever I’ve had any questions about my policies Erin has been the one to help me. She is very professional and not pushy at all (which is what I look for in an agent). She always looks over my policy to see if I qualify for anymore discounts. This has hands down been the best experience I’ve ever had with an Insurance Company. Keep up the great work!

Yu
Review №3

The stuff looks very nice when we went through my automobile coverage. And the price also looks good. They considered my low mileage driving and gave some discount.

Ja
Review №4

I had a great experience working with Chris on a few policies. He provided detailed information and guided me through policies to fit my needs and pricing expectations. Overall painless experience. I would definitely recommend talking with him if you are in the market for insurance. Thanks!

as
Review №5

Hello,It was wonderful to see the prompt reply from Erin Baum regarding the addition of a car to my existing insurance. She was professionally very good and knowledgeable about the insurance and my need. Thanks for your amazing services.

An
Review №6

I worked with Erin and she provided one of the best customer service experiences I’ve ever had. She followed up with me when I asked her to and even when I didn’t just to make sure I had all the information I needed to make my insurance decision, gave me extremely clear information, answered all of my questions promptly, and offered to accommodate me outside of normal business hours so that I could purchase my plan. She was always so professional, friendly, knowledgeable, and personable. I couldn’t recommend working with her more! Thank you, Erin!

An
Review №7

I had a great experience with Chris who helped me switch over my boat insurance. He was very professional and bent over backwards to make sure that I got great coverage. I highly recommend this agency for its great team!

An
Review №8

Moved all my policies to Meg Cano-Schuman over a year ago. They did an amazing job of consolidating what had become a very expensive and unruly set of policies. Having an agent that knows how you are is incredible. I cannot tell you how much time they save me. Id be thrilled with the cost savings they brought to me alone, but they serve our entire family with nothing but a can-do attitude. Couldnt rank them any higher.

Co
Review №9

Chris was very helpful and professional in getting my wife and I the coverage we needed. Knew answers to all my questions and got me a great price for more coverage than I had. Thanks Chris!

He
Review №10

I spoke with Erin and her customer service was out of this world! She was extremely helpful and kind. I usually dread having to speak with customer service reps but Erin was absolutely wonderful.

Me
Review №11

I always have great experiences with Meg and her team. I recently purchased life insurance through Meg and she was super helpful and professional and answered all of my questions. I recommend seeing her for all of your insurance needs!

Ha
Review №12

I had an excellent experience with Chris. He really helped me and my family feel taken care of. Very professional and knowledgable. Overall, great customer service!

Me
Review №13

Diane is an amazing insurance agent! A nice positive attitude with very quick responses. No complaints here.

Da
Review №14

I was shopping for insurance after moving to Wisconsin and decided on State Farm. Got paired up with a new agent, Chris, who did a great job explaining plans and answering any questions I had. I never felt pressured and I saved some money while gaining a few features over my old plan.

Da
Review №15

Meg was extremely professional and helpful providing me all the information I needed to update my insurance policies. We were able to look at different coverages with different rates and I never felt pressured to increase coverage or spend more money. It was a pleasure working with Meg as I know she truly cared about taking care of my family and me. I highly recommend having Meg as your insurance agent.

An
Review №16

Meg and her team are so professional and kind. They are willing to answer every question with patience and helpful advice. Highly recommend them!

Ba
Review №17

Chris has been terrific to work with. Helpful and responsive. Highly recommend Chris and this agency for any insurance needs.

Ni
Review №18

Meg and State Farm cover all our insurance needs. It’s always a quick and easy conversation whether we are updating our policies or inquiring about our coverage. Very helpful!

Ga
Review №19

I love being able to reach out to Meg and ask her my random questions! Her office staff are always friendly and I feel that my family and assets are protected.

Me
Review №20

Erin was great to help me with getting the best value possible. She also was very professional addressing all my questions confidently and clearly.

Ni
Review №21

My wife and I recently got married and Meg helped get everything combined into one account quickly. She was awesome, patient, quick with responses and informative. We also signed up for life insurance and Meg was very friendly and knowledgeable about this subject. She took the time to break down our questions and help explain the difference from other quotes we got. She did an amazing job and made it a lot easier to help us make such and important decision.

Me
Review №22

Being a first timer for insurance, I knew nothing and Meg and her staff were amazing and friendly! Meg is very knowledgeable and gave me great options. She genuinely wanted to help me get the best coverage and at the best price! Great customer service experience. I highly recommend Meg to anyone, especially first timers like me!

Pa
Review №23

Excellent service by Meg and her staff. It was very nice that we werent pressured into changing over to State Farm from our other insurance companies. Meg and her staff was quick to assist us with answers to our questions. Looking forward to many years with them.

Lu
Review №24

We had good experience with the office.

La
Review №25

My experience with Meg has been nothing short of AMAZING! I first met Meg shortly after moving to Wisconsin two years ago and she was not only able to increase our coverage but was able to save us money while doing it. She has been able to answer any questions that have come up. Her office staff is just as amazing, they are all willing to help and serve however they can.

Mi
Review №26

Meg and her team are very knowledgeable. Would highly recommend!

Wi
Review №27

Very responsive when asked questions. The modern claim, estimate and repair process through technologies is super convenient. Overnight I already got my car scheduled for repair as the last step. Best insurance agent so far comparing to the previous ones I switched from.

Jo
Review №28

Meg and her team really know their stuff. Insurance sometimes seems very complex, but Meg knows how to explain my policies in ways that I easily get. She also listens attentively to my needs and has helped me make well informed decisions about insurance. Her passion for helping people take care of themselves and their families is sincere and obvious. I am really glad I chose Meg as my agent. And it shouldnt go unmentioned that since I switched from a different business to State Farm, Ive saved money each month -- a lot -- and have better coverage than I did in the first place.

Su
Review №29

Experiencing a catastrophic event is bad enough in itself but after the initial shock wears off you need to deal with reality - dealing with filing the claim. I valiantly tried to do all of it myself including uploading receipts, invoices, photos and forms. It proved to be too much for me. Then, I asked my local office for help. From that point on a huge burden was lifted from my shoulders. I would like to specifically mention Erin Baum from the Madison office. She personally helped me through my computer inadequacies without making me feel mentally deficient or like I was imposing. My local StateFarm agents were there for me and I am truly thankful and grateful!

Sh
Review №30

I am so glad I switched to State Farm. I saved over $100 dollars a month with more and better services! Erin was patient with me explaining everything, and guiding me long the way. I look forward to many years of working with State Farm.

Ra
Review №31

Im a new client of Megs and have found my first two experiences with her team to be fantastic. She and her colleague Jae Cho provided an impeccable phone consultation that was followed by a thorough in person evaluation of my needs for rental and car insurance. I was incredibly impressed with their knowledge, great energy, and very sound advice on the best policy to choose. While I cant comment on the process of filing claims at this time, I can say that my experience purchasing a new policy was wonderful. I would also add that their office is beautiful, clean and inviting, which makes a difference.

Ka
Review №32

I have been with State Farm Insurance for 40 plus years. Overall, I have been pleased with their services.I have been pleasantly surprised and thoroughly delighted with the recent arrival of Megan and her team. Megan is thorough, patient, competent, and professional. Most of all, I feel respected and totally recognized. Next month I will turn 81 years of age anpold the traits I described are important to me. I am confident I will be well taken care of by Megan and her team as my needs continue to increase with age. For this I am grateful.

Sa
Review №33

Meg is amazing and I wouldnt want to work with anyone else! Meg really knows her stuff and takes the time to talk to her clients and learn their needs. Every experience feels very comfortable and personal. Meg does an amazing job offering products that I need without pushing products that I dont. She also took the questions and concerns out of insurance by thoroughly, yet simply explaining the relevant products. I cant say enough good things about Meg and would highly recommend her as an agent!

St
Review №34

Meg and her staff are very knowledgeable in the insurance field. I had her quote me auto and renters insurance, as well as personal item insurances for jewelry and hunting gear. I also had added in a life insurance policy on myself and this was ALL cheaper and BETTER coverage than I was paying with my previous company for just renters and auto! I highly recommend them!

An
Review №35

Fantastic! I wasnt thrilled about going in and reviewing my policies since my original agent retired, but I am SO GLAD that I did. She walked me through everything I currently have, ran numbers on new policy options and didnt push anything on me. Ended up overhauling most of my policies and am in a much better spot with what we have. Would recommend her to anyone looking to understand insurance and cover your needs!

Ni
Review №36

Very helpful staff, makes the auto insurance process easy. Im grateful to have them so close by, and happy to have chosen them to cover my ride!

Ma
Review №37

Meg is a fantastic agent. She really helped me a lot with switching my car loan over (got me a lower interest rate) as well as when we bought our first home and combined our insurance. She also made me realize the importance of life insurance! Can’t recommend her enough. She knows her stuff!

Ke
Review №38

I was a longtime customer of Clyde Olson, the previous State Farm agent, and transitioned to Meg when he retired. Meg and Diane continue to provide the same high-quality service and responsiveness that I had come to appreciate. I highly recommend them!

Ja
Review №39

Excellent Agent to work with, I would recommend anyone to see Meg. Office environment is wonderful and her team is very attentive and responsive when needed. I really appreciate the time taken by Meg to make me feel comfortable and educated about what my insurance actually does for me. Highly recommend!!

Ri
Review №40

I had been with the same insurance company for years, but after a consultation with Meg and realizing I could get better coverage at a better rate I was ready to switch over to State Farm. With Megs guidance, I now have a better understanding of my policies and feel more confident in the insurance Ive chosen.Meg and her office staff are incredibly friendly and professional, and I feel like my needs truly matter to them. Highly recommended!

Ma
Review №41

I had Clyde as my agent for many years and when I found out he was retiring I was definitely hesitant with getting a new agent. I called in with some questions and the women who answered was so friendly. I was then transferred to talk to Meg who could tell I was a little hesitant and invited me in to meet her and her team and have all my questions and concerns answered. I am so glad I did because I felt so welcome by Meg and her team, I had all my questions answered and am no longer skeptical. Give her a chance, she will definitely make you feel at ease!

Am
Review №42

With Megs help, I made the switch from Amfam which Ive had for years to State Farm saving me $235 per year with the same policies... and some with more coverage! She is THE best! Very personable, timely/prompt with responses and resourceful.

To
Review №43

A caring, knowledgeable, and overall amazing group of people. They are always thinking about the needs of others and are all about working to find what works best for the customer. They always make sure you understand all of your options. Incredible to work for!!

Ki
Review №44

Meg and Erin did a fantastic job quoting out our new insurance and saved us a ton of money, and didnt push high pricier policies that we didnt need.Thanks for your great service, we hope to be with your agency for a long time. :)The Andrasteks

Gi
Review №45

They are very professional and responsive!Thank you.

Be
Review №46

Meg and team have been very helpful and are always quick to answer our questions. We bundled home and auto policies are they took time to assess what was our best option to optimize the plans.

An
Review №47

Super friendly staff and great to work with! Meg and her team made me feel comfortable and really took the time to explain the details and importance of my policies.I highly recommend Meg’s office!

Kr
Review №48

Wonderful staff and communication skills. I highly recommend Meg and her team for all your insurance needs.

Ke
Review №49

We are VERY pleased with Meg and her staff. Meg is always readily available to answer any questions we may have and always goes above and beyond as an agent. She helped me extremely with the process of filing a claim and helped me feel reassured through it all, and kept in contact with me through it as well. State Farm has saved us a lot of money over the years with their amazing discounts. I highly recommend Meg Cano-Schuman State Farm. You won’t be disappointed.

St
Review №50

I have known and worked closely with Meg for years now. Not only is she a fabulous agent, she makes peoples needs a priority! She has gone above and beyond for myself and my family. We live out of state right now and Meg and her team make sure that we are called on OUR time zone! If I schedule a call with her at 2pm she will make sure to call me at 2pm MY time! This has alleviated so much stress of missing calls or wasting each others time. I really feel like family when I am calling in to talk about anything, and for me that speaks volumes to the pride they take in their work. I will continue to use this office and recommend Meg and her team to any and everyone needing an agent and team that works FOR the client not the numbers.

An
Review №51

I went in to do a review of my policies (and meet the new agent) and shes fantastic. She explained all of the different aspects very well and helped me pick out some different policy features. I walked away extremely satisfied.

Ma
Review №52

The best agent around in my humble opinion. Extremely dedicated to finding the right solutions that fit the customers needs.

br
Review №53

Meg and her team are fantastic! Great communication and excellent service when I got a new car. Highly recommended!

Ka
Review №54

Meg is great! She was willing to sit with me and we went through all our policies, she explained things to me and helped us save a bunch of money! Wed highly recommend her to anyone looking for an insurance agent!

Ky
Review №55

The entire staff is professional and friendly. Meg and her team care about their clients and truly do all they can to make sure their well being is looked after! Wouldnt look elsewhere for an insurance agent!

Ja
Review №56

Unfortunately Ive had nothing but negative experiences with Megs office since taking over for Clyde.First was a rude introduction by an office employee over the phone that would not accept that I was unavailable to meet to review policies due to a busy schedule for the month. Paired with the fact I was moving and would rather meet with the new agent anyways.The next was when I requested to be transferred to the local state farm agent to where I was relocating. I explained why I was requesting to the office employee over the phone. They understood and said theyd process the request. However, a few days later I recieved a voicemail from the office wanting to know why I requested the transfer. I merely didnt bother to call back because the request was made already and explained.Now today I stopped into what should have already been my new agents office to find out a month later they did not do what I asked. A simple request was ignored and not accepted. I get you want to keep clients, but the fact that you refused a reasonable request from a customer is unexcusable.

Me
Review №57

Meg Cano-Schuman is an amazing agent! She has been great to work with and so helpful! Her office staff is so friendly!If you’re looking for a new insurance agent make sure that you contact Meg first you won’t be disappointed! ❤️

Ki
Review №58

I have never met someone with such strong professionalism and work ethic. Meg Cano-Schuman is a sweet, kind and determined woman who puts everything into her job and family allowing her self determination to grow and succeed ! Truly a special individual !

Ar
Review №59

Meg and her staff are sharp, friendly, and helpful! Made it very easy to transfer auto insurance and bundle with renters insurance.

Ja
Review №60

Meg is a hard-working, diligent agent that truly wants what is best for her customers. State Farm is a better company because she is part of it!

Ja
Review №61

Staffs are very knowledgeable and eager to help.

Information
5 Photos
61 Comments
4.9 Rating
  • Address:3565 University Ave, Madison, WI 53705, United States
  • Site:http://www.mymadtownagent.com/?cmpid=yojx_blm_0001
  • Phone:+1 608-238-2000
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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