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Cathys Appliance Repair
27409 Delton St, Madison Heights, MI 48071, United States
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Comments
Ri
Review №1

Excellent service from people you can talk to and they listen and perform. Most pleased with both the phone reception and the service/repairman. Reasonable prices, experienced, and locally based. They will be my go-to for future repairs as well. A+++.

Ni
Review №2

I was looking to make a specific repair to an appliance, I was calling around asking about getting service and had pretty much diagnosed the problem. I left a message with Cathys Appliance repair and a little while later I got a call back. The woman called to inform me that they didnt work on the specific brand of appliances I needed help with (LG) BUT could tell from my message that I really just needed the part. She gave me a recommendation to where I could get it. That was just amazing customer service and I didnt even give them a dime. To follow through like that just shows that a business is out there to do the right thing and take care of people. *When* another appliance breaks (thats not an LG), Cathys will be the first place I call.

Do
Review №3

Thank you for fixing my dryer! I will recommend you to everyone I know who needs service. Very professional and courteous

Mo
Review №4

Stephen Johnson was the best! He came in and knew immediately what was wrong with my fridge. Very pleasant and friendly service! I will definitely call again. Good job 👍

Al
Review №5

Technician very responsive and able to quickly diagnose and repair the problem. Although we were the last appointment of an unusually long day due to circumstances out of his control, he was not rushed and took time to answer questions related to the repair needed.

Ju
Review №6

Great experience, they had a technician out promptly and had my refrigerator working again reasonably quick. Will use them again and recommend Cathys to many of friends.

Me
Review №7

There was no store at the listed address. It was a residential home. Also no one answered the phone when I attempted to call several times. I have purchased appliances from Cathys in the past and was completely satisfied. That is why I tried to use them this time. Unable to connect to see if they could help me.

Eb
Review №8

My experience was the best that I have had. Steven was very professional, respectful, and knowledgeable. They had parts on hand and my dryer was fixed in reasonable time. I will most definitely use them again. Awesome service.

Sh
Review №9

My name Sherry Steve came twice once for washer and the second time for dryer he did very good job fare price with warranty I am happy with them thank you so much

Da
Review №10

What a great experience with Cathy’s appliance repair. When the tech arrived, he had an idea what the problem was but instead of taking me for an expensive ride, he called his manager who came out later to double check. Two eyes are better than one, he found the issue and it was something simple. They are honest and work their tales to the bone to make you happy. Again i had a really great experience with them

Er
Review №11

Very good fix on time and fast to find out and fix. Thank you Steve.

rj
Review №12

Stephen was very professional and patient helping me with my oven. Service was affordable too.

Ya
Review №13

Great service, communication and reliability . Will definitely be using them again.

De
Review №14

Paid for a fan and thermostat for my for my refrigerator went in the basement to open freezer and everything was cooking because the fan was blowing out hot air called them and told them what happened and they wanted me to pay for them to repair it again because it was two weeks after warranty expired I know that the warranty expired but because it was so soon after they could have done something for me I would never use them again or recommend them and I almost did but wanted to wait and see how long the repairs would last thank god I didn’t

Lo
Review №15

Best repair service and excellent customer service yay😁

De
Review №16

Thoroughly impressed by the professionalism of Cathys appliance repair... called for service on my washer and they were able to schedule someone out the next day! Steve was amazing he was taking all precautions and following every covid guideline to a T! The repair was handled honestly quickly and at a VERY reasonable rate... I would recommend Cathys to all my friends and family! The icing on the cake.... ***GUSH*** he even got down on his knee to pet my pup and make her feel comfortable with a stranger in the house!

Ma
Review №17

Steve was very responsive and professional. He was quick to assess, diagnose the problem and resolve it without any issues. I would highly recommend!

Ku
Review №18

Help technician and price was fair. Felt like good service and quality repair.

Ro
Review №19

Best place to buy appliances and the staff is kind and wonderful

Na
Review №20

Scheduled next day, quick, affordable and professional!

Ka
Review №21

Professional expert service..didnt overcharge me. Fair

Ma
Review №22

Very reliable and professional

Information
9 Photos
22 Comments
4.8 Rating
  • Address:27409 Delton St, Madison Heights, MI 48071, United States
  • Site:http://www.cathysappliancerepair.com/
  • Phone:+1 248-439-0030
Categories
  • Appliance repair service
Working hours
  • Monday:9:30am–7pm
  • Tuesday:9:30am–7pm
  • Wednesday:Closed
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Women-led:Yes
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