This company has the worst experience to offer. I attempted to lease an apartment after an open house. I requested an application and received no follow up response.I attempted again through the office but no one answers the phone, voicemail, or they bounce you through the phone directory. I guess they dont want business. I had to keep inquiring until today when my email was finally replied to by Jesse Pimentel.Instead of putting in any effort I received a breif cookie cut response saying it was already leased to another applicant. I didnt even get an application. The apartment wasnt even listed on the website yet. They could have saved us both effort if they had just told me it had been taken. I suspect they already had a person in mind.Why even bother with a second showing if youre not even going to consider all applicants?Jesse didnt even address the other points in my email. Very unsympathetic or dim, in my opinion. Is this the image this company wants project? I have a less painful time at the dentist.I thanked Jesse for finally responding and said I would use Westside Rentals for a more professional experience next time. Attached is his response. Im sorry, but 4+ years of education makes me sure thats sarcasm.Great idea! They do a good jobNo, REALLY?!?? They have a significant amount of properties/listings because they do their job.You could have left it be, Jesse. But you had to soil it with your ego-saving response. I was upset before but now Im never using this company again. And Im telling everyone I can of the petty, pedantic service I received.Encourage me to go with another company? Thanks. Just wow. No problem.