I’ve been using Advance America for almost a year now. It started with an amazingly friendly, safe and easy in person visit during beginning height of Covid in the LA area. Now I do all my loans fast & easy with them online or over the phone. Just surprised they haven’t increased my loan amount… oh well: great business & highly recommend
It was my first time applying for payday loans ingris the manager walked me through quick and efficiently. She’s very detailed and professional very helpful staff. She’s an asset to this company!
Super friendly service they had water and helped me with my payday loan
She is so Helpful And Very Nice n Willing to give you a loan as long That you got all the requirement.
Ingrid M and yevette where very helpful would highly recommend coming here . And once they have your information its a lot easier to come back again and again no more void checks no more having to come in to make your payment they just deduct it from your account so smooth with a debit card that can get you paid two days sooner than your bank does. You be crazy not to use this place for your cash advance needs
I came for western union and Ingris give a loan I so happy I cane here
The service with my loan are excellent Yvette and Ingris are so friendly
I have been scammed by a guy named Daniel. He said he was from this company and he took money from me and said I would get it back into my account right away and get my loan within 24 hrs. I never got my money back and now he won’t respond. I’m not happy at all.
Extreme helpful, nice, professional. GREAT attitude!!!
There are nice and good to customer Ingrid e Yvette thanks
I am super grateful for them, and extremely appreciative of theyre help. Starting from when I 1st called with questions on how to take out a loan, all of staff was extremely nice, welcoming and extremely empathetic towards me. Theyre very genuine and Id recommend anyone coming to this location.
Excellent customer service from Ingris and yvette...FAST, EFFICIENT, AND VERY HELPFULLY!
Ingrid did her best and went above and beyond! Thank you so much!
The loan was easy to get once I was already in their computer
Ingris is very proffecional went she take care of me doing my loan, even she took the time to create the portal, thank you
Ingrid was such an amazing help. No hassles, straight to the point and got the money we needed. Thank you again!
I am very please with the service I receive from Ingris Jaclyn and Yvette, this is a very competent team with everything they do. I recommend any o e to come do business with them.
Very professional and fast will walk you through the process.
Ingrid was nice to help me create my online portal
The manager just always gives bad vibes. The couple times I have been there she’s subliminally rude.
Ingris was very nice, thank you
Yvette was very attentive, courteous and patient in assisting me. Thank you
I believe her name was Yvette? Lol I’m so sorry I’m horrible with names she was amazing, quick, easy and right the point took like 10 mins. She was very kind best loan place I’ve been too.
I like the service a lot they are fast.
Easy to get money with Ingris and Yvette
My experience at Advanced America (Santa Monica/Vermont) has been pleasant! The staff is very kind and I feel welcomed with genuine care as soon as I walk in! They are professional and by the books. I appreciate their service and If Im ever in a pinch and need to get a cash advance I dont have to walk in there with my head down. Thank you!
Couldnt ask for a better place. The ladies there are very sweet, friendly, & above all they treat you like like family. Take very good care of you 1 on 1 👍👍 My opinion.
I like friendly they went a do my loan.
So grateful for this place. Polite and kind staff.
I thank God for Advance America whenever i needmy little money. I borrow when i can and Advance staff are excellent customers Service its a 5 star. I wish all the staff for beliving in me wishing them a beautiful yrs ahead and much success. For a job well done.
Very good attention
The staff is so friendly! Second time I’ve been here and it was fast since I already had an account. Ingris is the sweetest she has helped me both times and she is super helpful! Thank you guys :)
A great place to get a loan. I have been dealing with the Santa Monica and Vermont location for a while. The staff Ingris, Yuri and Evette are very friendly and helpful with the loan process. This is a great find when you are in a financial bind. Thanks guys!😊
Ive been a customer for some time and I always find Ingris professionalism on point. Shes always busy and actively talking to customers. Ask for her anytime you have issues.
Advance America is the best place for a loan. I have been a customer with them for along time.They work with you in any situation. Example, when i could not pay back on time, they made arraingments that helped me pay back the loan.GO TO ADVANCE AMERICA.
Yvette is the best very professional and fast,,advance America is always there when I have an emergency and need a quick loan
The employees at this location are so informative and kind! They don’t treat you like you’re broke, even when you are. They made my advance quick and easy. Highly recommend Advance America on Vermont near LACC. Thank you.
Advance America is a very great place to loan because they have a great customer service and are very helpful, and very kind and always have a conversation going.Great people that work there.
Great service and very accommodating I love this place.yvette and yuris are now apart of my family.
I love this advance America it’s help me when I need it Ingris and her team are the best
The ladies at Vermont and Santa Monica always help me with a smile and offer me what I need thank you for been there for me.
Ingris and her staff are the best, I love coming here they’re all just very welcoming and pleasant!
The manager at the Vermont store lies and prefers to charge additional fees then to work out payment options. Even Bank of America who was fined several years ago billions of dollars for unethically violating there customers will work with you. Learn to be a solution not make the problem worse!
The whole staff there is always been kind to me. I really have no complaints, always help me in a timely manner, and never give me any issues, and are always willing to work with me.
Awesome Staff Awsome customer service Very friendly polite and helpful employess highly recommended..
The best place ever, Ingrid and her staff have the best customer service ever! 😎
I like the service
[Yuri provide excellent service
I was helped by Liz and she was absolutely incredible and very caring on helping me through the process. I will come back to this location just because of her!
The manager there is great! The other employees dont seem to understand this is a financial industry. Im not sure if they get properly trained or if there just to young. Not a very high standard of customer service!!
Does this business know that they are being spoofed in cash advance scams in the name of Speedy Cash Services? I got a email yesterday with this address claiming unpaid. They said name was Daniel Croger.
The ladies working here are a delight to be attended by theyre helpful, informative and cute to boot.In and out in under 20 minutes
Great service they help me fast. Thank you Lanise
Very unpleasant experience. Unscrupulous business ethics. Went to purchase a weekly bus pass, I had a bus coupon for July. They asked for August bus coupon, despite it being July 28, 2014. They also stated my Tap Card didt work. Asked for my things back, went to the Metro Customer Service Center on 3183 Wilshire Blvd., near Vermont Avenue, and had no problems whatsoever. On the contrary, the service was excellent! Do unto others as you would want them to do unto you Matthew 7:12.
Worst place ever. Indian lady just was the most disrespectful person I have ever met to me making me verify over 5 different ways to try and deny me for a measly $220 and super mean to her trainee. Oh and just to boot. They threw away/stole/lost my ID when I tried to come get it. Horrible place because of a horrible person
Excellent Customer Service skills from both the Manager (Ingris)and her assistant (Jackie)..I am a long time customer with this location and each time they greet all customers with smile and very professional knowledge.There is several other pay day locations near me but I am glad I find this store...good Job ingris and Jackie!!!
Very professional
Excelente servicio muy amables me ayudaron con todo el proceso muchas gracias Brenda e Ingris
The attention they give me here is excellent Ingris and Yvette have helped me for years thanks
The service they give is excellent Yvette and Ingris gracia
Yvette and Ingris help us quickly and efficiently I love it
I like it and they are very fast and efficient Ingris and Y ette
The service that Mrs. Ingrid gave me with my loan was excellent.
Ingrid was very kind to attendmrE with the loan
The service is professional.
The service is very excellent from all the representatives Jaclyn, Ingrid, Yvette
The staff is friendly when they help me with my loan
Very good service
Good tension very kind are special grace
Me very excellent
Ingrid and her team always serve me with a smile and help me have a very pleasant experience.
The people who work here treat me very well
They are very understanding and very professional
All the staff take good care of me,
Excellent service thank you
Very helpful always cheerful
I love the service and help provided by the staff is very friendly and helpful
Excellent fast service and very friendly staff 😊