Took phone to get the screen fixed. It was working fine the screen was cracked. Took 2 weeks to get the phone fixed just to find out that the whole phone was broken the hard drive was broken. No refund. Will never go back here. 176.00 down the drain.In response to the response. It was only the 138.00. We were not told you ordered two screens. No communication. The phone was in working order, it was only a month old. The battery was dead. We can not file a claim because we do not have all of the information. And you told us that you could not give a refund unless the company you ordered the screen from would refund you. Which you said was highly unlikely. It is my husband that came in. It is his phone. You told him it would be ready the following Monday, and when he went to get it you were closed. The following day when he went back in he was told you had not even ordered the screen and you would call us when you received it. You had my email because you sent the reciept directly my email the day he dropped it off. The insurance only covers a certain amount and having to pay this and buy a new phone is more than the covered amount. So yes money down the drain.
Same day service? Amazing. Price was competitive for my iPad screen replacement. I would recommend to anyone in need of a high quality, quick fix.
Super happy! I cracked my phone screen and I needed to get it fixed. I called before I took it in and all the places I called were about the same price. I decided to choose IPhixd because its same day repair. Ive gotten my screen fixed at some places before that take all day, multiple days or just long hours to fix screen. Iphixd was great and it was fixed in an hour. Super happy with my purchase and definitely recommend.
Came in to have a phone screen fixed. They had to special order it from Motorola but upon billing me up front, they failed to mention that I couldnt cancel and have the screen returned to Motorola with a restocking fee should I change my mind. Basically, after paying, I was locked into this choice without being notified. When I brought the phone in, they asked for my PIN to access to the phone. They said it was to make sure the screen worked properly. I politely declined because I wasnt comfortable with giving them access when I wasnt there. Instead of being flexible, I received a lecture about why they needed access without me there rather than trying to work out a compromise. I would have been more than willing to come back at that stage of the repair and unlock the phone for them. After they tried to convince me to give them the code, I refused again. They finally accepted I wasnt going to give it. They proceeded with the repair. When I picked up the phone, I noticed that they had voided their 90 day warranty for the repair without telling me that if I didnt give them the code, it would void the warranty.Bottom line - take your phone somewhere else. These guys dont respect your privacy or communicate the terms/expectations of the phone repair youre paying for. Also, their staff could use a course on customer service and people skills.Response to post:Its not like car keys at all... Cell phones have a considerable amount of sensitive data: banking apps, personal pictures/messages, and so much more. If you dont understand that folks want to maintain privacy with their phone, you are seriously detached from the desires of your customers.
I absolutely loved their service. They were super quick so I was able to get my iPhone screen repaired between classes (20-30 minutes) and they were the best price in town. Definitely love my new screen!
You should stop reading the reviews and just go get your phone fixed from these guys now. They are hands-down the best in Utah. Less money, super fast, and better quality. Plus they are a nice young couple with twins so go support them.
I love Shanda, she’s an awesome individual. From a company standpoint, the pricing here is expensive and I’ve had issues every time I’ve had glass replaced. I recently went back in for my iPhone back glass and had it fixed. a few days later, the glass started to look like it was separating or discoloring. I went in to show Shanda & her husband, who were quick to point fingers for the issue. When I later went to another company to get it fixed, they took off the back and physically showed me how the problem could have been resolved. I was disappointed that iPhixd didn’t take time with me to find a solution, instead played the blame-game. It would have been such a better experience for me if they would have sat down to help me figure out the problem - I even would’ve been willing to pay again. It was that I felt brushed off that made me frustrated.
Quality personable service. Went kayaking with my phone which I do not recommend trying, and they were able to dry and clean it out and replace the battery to get it up and running again! I am so glad I came here and was able to retrieve my priceless photos from my waterlogged phone. And it still works like a charm!
IPhixd did an amazing job repairing my iPhone 6. I took it to them after the screen appeared to have died and the phone was unresponsive to touch inputs most of the time. We arrived later in the day than we hoped, and were actually planning on going to find a new replacement phone. They told us they thought they could repair it, and indicated they would be able to do it before they closed that evening. The repair was done in a much shorter time than I expected, and they were able to repair the phone that I expected was going to have to be replaced. They have a great customer oriented attitude and are great at fixing phones. I had also just had a new screen protector professionally installed the previous week at a different place. He was able to reinstall this screen protector on the new screen at no charge, saving me a lot of money for a new screen protector. I am very impressed with their professionalism and service, and would gladly recommend them to anyone who has any phone issues. Great work by a great team. Highly recommend them!
They have done some screen repairs for me on Asurion claims. Always very quick, professional and pleasant to work with. Thanks guys, doing a great job :)
Absolutely great service and prices. Quick turnaround despite having to order in parts. Thank you!
Very GOOD! Great service honest people. They looked at it told me how long and the price. Was done on time! Thanks!
Very friendly, very fast, knew what they were talking about. Had me fixed up and out the door in less than 15 minutes. Great job guys and congrats again.
***UPDATE!***Thank you so much for fixing my sisters phone! This company is amazing! We took our phone to another place and they said they fixed it but the battery would not charge the next day. We came into iPhixd and they said the other store hadnt even opened the back! They took care of us and actually fixed the phone! We will definitely do business with them again.UPDATE: Its been a year! ---> This place is the best! Never go anywhere else! Our S6 got water damaged and they cleaned it right up. Its been having problems again, so we took it in and they knew exactly what was wrong (I guess it had some corrosion on the motherboard built up) and they fixed it in less than an hour! It costed only $30 total! To top that they remembered us after only seeing us once almost year ago! Wow. Awesome customer service!
I took my iPhone 6s in to have the screen replaced. It was quickly repaired, about 30 minutes, while I waited. It was clear that they knew what they were doing and took the time to make sure it was done correctly. I cannot recommend strongly enough the value of getting your phone repaired here. It is going to be done right with factory direct OEM parts.
Best price in town for my MacBook Pro and quick and fast service. Would definitely recommend to anyone looking for an electronic repair of any sort.
I was skeptical to try iPhixd out because of my encounters with similar companies in this valley but I will be the first to say they are amazing! I would recommend them to anyone. After what I thought would be a never ending screen battle I finally found someone who knows what they are doing and has great customer service! I will definitely be returning!
This company is awesome! Willing to work with you in order to get the best results for your electronic needs. If you need anything repaired related to Apple, I would highly suggest them as an amazing option for your money.
My Samsung Galaxy s8 was destroyed and I was able to get it fixed for a great price. They did a fast and wonderful job. Best place in town to get a phone fixed.
Service was one of a kind. Very friendly environment and explained everything and had some great deals for covers and screen protectors. I totally would recommend this place to get your phone fixed. No complains here!
This store is fabulous! My battery was having extreme issues and I took it into the store and was out within 45 min (max) I got to watch the worker take apart my phone, fix it,, and even got a discount on the cheap price with the Cache Valley Direct! This store is awesome and I love it !
I appreciated their quick customer service. Pricing was great. We had a touch screen lap top screen repair and it was done very well. We will come back.
Had a faulty charging port replaced. The whole job was done in under 45 minutes, even came back to find that my phone was charged up while I was gone and ready for me to use. Fast service, pricing was very fair. Overall a professional service. I would highly recommend.
I had a cracked screen on my note 5. They were fast and efficient. If you have issues with anything I recommend taking it here first. It cost a few bucks but a heck of a lot cheaper than a new phone.
The technician was very up front about the cost and the time to repair my Nexus 4 screen (phantom clicks and swipes). They were able get parts the quickest and at the same price as a few other repair locations. After the parts arrived they repaired everything in one day. They even transferred my screen protector. They recommended that I get a new battery (which they then installed for me later at no additional cost). They were very friendly and service oriented. I have no qualms giving them 5/5 stars and would recommend them to anyone.
This place was great! Showed up with a shattered screen on my iPhone 6 and had it fixed and out the door in 20 minutes. Super nice guy. Will definitely be back for my own stuff and would recommend to anyone that needs help with an electronic!
I went when the store hours said it was closed, I saw a sir being helped so I went in. So I went in and asked about my phone being fixed he fixed it within 20 mins. He stayed late to fix my phone and was very nice. I would definitely recommend this place good prices and services. Upfront and honest.
Got my screen fixed here as suggested by my phone carrier, not only did the screen never fully work but i went through 3 replacements, a camera replacement and lots of time spent going in. I went to a different shop where they showed me that the quality of screen they used was very poor, discolored and causing the problem to my screen ( finger swiping not being read), im very disappointed i spent money here and they were unable to fix the issue that apparently was being caused by their screens. I went to sell my phone because I upgraded with my carrier and wasnt able to get what my phone was worth due to the crappy screen quality.
This was perfect for what I needed! They were able to make a quick diagnosis and repair the problem in a short amount of time. It was very helpful and way cheaper than getting a new phone all together.
These guys are awesome. Much better than my carriers insurance company. They do great work and they do it quickly!
IPhixd replaced the screen on my Macbook Pro when I was a fool and dropped something heavy on it. I use my mbp for work every day and was stressed about working on an older laptop while I waited for the repair, but they got it back to me way faster than I expected which alone is worth the 5 star review. But they also beat everyone else locally on price as well. And they were nice, easy and efficient to work with. Price, speed and customer service. What more could you want? Thanks Kyler!
Kyler was the nicest guy. He couldnt figure out what was wrong with my phone so he stayed after hours with me helping me out. Exceptional personalized service. Great guy to get along with. I recommend coming to this business.
5 star experience, nice to walk in and have great customer service, I didnt think P.R still existed. Sent 5 of my closest friends and all were impressed! Good job and God bless!
Great service and quality work, got my phone fixed in just a few hours. Ill definitely come here again when I need help.
Service was incredible! Repair was highest of qualities and best price! Guy at Next Up Cellular totally tried to rip me off, and I didnt feel like I was getting taken advantage of.
Excellent business - Great service and follow thru. These guys are speedy!!! I had minor issues with my new screen, and they fixed it no questions asked. Warranty work is the best I have ever experienced. Highly recommend this business!!!
Kyler and Shanda were extremely helpful and professional!! We were able to salvage our teenage daughters iPhone 5s from water damage and screen repairs. So grateful to them. They also referred us to a great insurance provider that is so much less than AT&T overpriced plan. Thank you so much iPhixd you guys rock!!
I was very satisfied with my battery replacement done at iPhixd. Great and fast service. I am comforted by knowing it was a genuine part so I wont experience any other issues. I highly recommend this repair shop to anyone else in the area.
Went into a store on an emergency basis after my phone screen had shattered and began to fall apart. I wasnt quoted a price (given I never asked either) but was told itd take about 45 minutes. Surely enough I returned closer to an hour later to receive my phone back with a beautiful new screen. I picked out a new case for it while I was in the store, and then billed for less than $200. Customer service was great, and service was fast. As of now, I havent had any problems with the repairs that have been made. Would definitely return if i needed anymore repairs made.
Very good, the owner was honest with me and very prompt with his work. My Microsoft surface works just like new. He gave me a free bid before So i could decide what i wanted to do. Would suggest to anyone with broken electronics.
Very friendly and helpful. Fixed my super messed up screen for less than it would have been to go through insurance I have on my iPhone 6S+. Got my phone back to me in a timely manner. And I was having a few issues with my phone the days following the screen fixed and he took it back and spent several hours fixing multiple things on my phone free of charge. Thanks, guys, for making phone problems way less stressful!
Fast, Friendly, Knowledgeable. Great experience getting an iPhone 6 screen replaced and an iPad screen. Came recommended by two different people to us. Would not hesitate recommending to anyone.
I had an iPhone 5C and it had popped out of the back. I went into IPhixd to get it popped back in. On top of getting my phone back into place, they cleaned out the camera and inside of my phone to make sure everything was still working properly. All they needed to do was pop it back into place but they went above and beyond to make sure I had a great experience.
I had them replace a shattered iPhone screen, which these guys took care of in less than an hour. There were a couple of issues with my repair, so I brought my phone back in the next day. They were easy to deal with, and they straightened everything out. I would definitely go back for service here rather than ship my phone off to Apple and wait a week.
I took my iPhone in to replace a shattered screen; iPhixd was comparable in price to other local repair shops in Logan. Kyler was the tech working today and he was extremely pleasant, professional and efficient. My phone was fixed in less than 30 minutes, while I waited. I highly recommend iPhixd for electronic repairs.
Gabe was amazing at fixing my iphone, my son was very happy with his phone after. We have had it fixed for over 6 months now and hes dropped it a few times with no issues so far. I would highly recommend anyone to give Gabe a call for all their broken phones. Thanks for being honest and taking care of me.
I walked in and was immediately greeted. The employee was friendly and helped me right away. I would definitely use your service again.
There service is top notch. And the best customer service you could ask for! Would definitely recommend going here for and of your phone and tablet needs.
I love iPhixd! Their screen covers have saved my phone numerous times, and they even ordered in an Otterbox case in the color I wanted, as it was sold out at the time. Both of the owners are very helpful and friendly, and I recommend iPhixd to all of my friends in the area!
These guys rock, you will not find anyone better suited to take care of your electronics than iPhixd. They made sure to get me exactly what I needed for max protection on my new iPhone 6s. The quality is superb and customer service cant be beat! Do your phone a favor and check them out!
Could not get better service or results anywhere else! I am impressed with the speed of service and the attention to detail. Thanks for making my phone brand new again!
So I went here to get my phone fixed months ago because this was the cheapest place, I had a problem with my phone months later I went back in and they fixed it NO CHARGE FOR FREE! They also remembered me. This is why you should support local business, they treated me like the really value their customers. I HIGHLY recommend iPhixd to anyone with a broken phone, they are fast, affordable, and just over all impressive.
IPhixd is great! They fixed my laptop quickly and the cost was lower than any other repair shop quoted me. Great service, great price, great quality!
So thankful for these people!:) worked after hours on my phone!! So sorry I didn’t leave a tip! They definitely deserve it! 10/10 work! Thank you 🙏
I have taken in multiple different items over the past few years and could not be more satisfied. It is an honest business that does good work and in a timely manner. I recommend them to everybody I see and would trust them with anything. I feel that the two comments in the bottom with bad ratings are not accurate and are trying to give a bad name to a good business.
Highly recommend Iphixd! So fast and efficient. No surprises...they explain all costs upfront. Ill use them again if needed.
Great service and had my iPhone fixed very quickly!
Service was excellent. They replaced my screen quickly. The first screen was defective and they replaced it again. Work was done in less than an hour each time.
Super happy with the service I received. Took my Nexus 6p in with a broken screen and bad batteryon Monday. I purchased a replacement battery independently and they replaced the screen and battery returning my unusable phone to like new condition by Wednesday and at a fair price for parts and labor. Thank you!!!
Great service at a fair price. Will definitely use again for electronics repair if ever needed.
I had a fantastic experience with this business. I am also super happy my phone is fixed(cracked the glass over the camera lense). I feel a 5 star rating is appropriate, but I have only had my pho e back for a few hours and have not tried it out since the repair. Great service and willingness to make it right. Loved it.
They do excellent work great staff and reasonable with prices! Not to mention the are fast!! I will be using them from here on out. Mahalo’s! If you need any electronics plfixed I highly recommend them!!!!🤙🏽🤙🏽🙏🏽🙏🏽👊🏽
My wifes phones display broke (not the glass screen, but the actual internal display). We got a few quotes from around town and all of the others were more expensive and were going to take days to fix. DAYS without an iPhone?! iPhixd had the parts on-hand and was able to fix the phone in just a few hours. And he did it for less than the others. I highly recommend his shop. Thanks!
They were awesome! Quick, helpful, friendly.
This guy is dishonest. The company will make you a brunch of promises in person and even in writing and then he wont follow up on them. If you complain hell try and make you feel like a bad person for disagreeing with him. Just pay more to go to a repair shop that wont cheat you. Youll be happier. I promise.
For $130 and a lot of time and aggravation, I went from a WORKING phone with a cracked screen.... To a phone with a cracked screen that cant even be unlocked that is BROKEN beyond use.I have never been motivated to write a poor review for a company until today. My husband dropped his phone and cracked the screen. The phone was still functioning but the cracks were annoying. He took his phone in to have the screen replaced. He paid $130 up front for the screen to be ordered. When the screen arrived about a week later, he had the new screen put on. This screen had arrived defective, with a nick out of the top. The store employee told him to be careful and not break it further.When he tried to use his phone with the new screen, it was very difficult because it wasnt touch sensitive. The display changed colors to a muted and washed out look and there were some dead looking pixels on the opening screen. As luck would have it, his phone slipped off a table in our house onto the floor. I felt like a phone should be able to withstand a small fall like this. I felt like the glass broke like it did because it was a very cheap and subpar replacement. The company feels like glass breaks and he just dropped it too hard after being told not to. I acknowledge that they didnt see the phone fall and they cant control what happens to it after it goes out the door.This is where things get dicey for us and the company. The replacement screen comes in and is installed on the phone. It is also defective, not in appearance, but in the fact that the screen is not touch sensitive and will not work. So they offer to have us wait another few days for them to order another screen from a different supplier because they figured somehow they ordered two bad screens from a reputable company that were just unusually defective.They offer, for another $50, to order a screen from a good company ($190 total for a new screen and having to go in three times and wait all the days for the ordering in between). They offer to warranty this screen and if it doesnt work, they will be sure to take care of us. I counter offered them to pay $50 for the original defective screen that my husband broke further by dropping (because yes, that was his fault, yes he had been told to be careful, He had NOT been told the company couldnt get reimbursed for the detective screen of it didnt come back in exactly the same condition), $50 for the new screen from the good supplier, and leaving $30 for labor (the original $130 that we paid). They didnt feel that $30 for labor was enough since they had to work on the phone multiple times. Yes, they did. We also had to wait for a week between screens and go in and pick it up and wait for them to work on it so it was taking a lot of time for us also.He said that he was trying to make it right and make us happy. I asked him if word of mouth was worth anything to him. So heres my word of mouth. Just take the $130 and put it towards a new phone or try somewhere else. Youll have a working phone much faster than multiple trips, waiting for shipping and the aggravation and emotional toll of trying to work with this company.On the bright note, the company said none of this would be a problem if my husband hadnt dropped the phone. Yes, but none of this would be a problem if it wasnt a defective screen either.Were at a stale mate. We each have valid points. But my point is that, while they say they will go to bat for you, THEY WONT MAKE ANY PROBLEMS RIGHT.
They are amazing! I will send family and friends there! They had my phone fixed in 30 minutes! Amazing!!
Fast and friendly service! So happy to get a new battery for my Iphone rather than buying a new one! Totally satisfied!!
Absolutely wonderful experience! They were so helpful and fast I couldnt believe it! Would highly recommend!!
This place is fantastic! Ive had my iphone cleaned after water damage and the cracked screen on my ipad replaced. They had excellent customer service, great prices, and they were quick. I seriously hope I DONT need their services again, BUT if I ever need another repair, this is where I will go. I recommend them highly.
Quick friendly service for a cracked screen repair seems to be a really good job works well. Only downside they didnt have an accessory I wanted.
My speaker on the phone had been broken and I was hesitant to let anyone fix it for fear theyd make it worse. I happened to be next door and talked to them about it. They were very pleasant and very professional. Their work area was clean and tidy and it looked like they took pride in their work. I left my phone to be fixed (hard to do!) and they had it done quickly. They fixed it and cleaned it too. They didnt pressure me about any add ins but I did get a new screen cover. Thanks --Ill use you again and Ill be back if needed.
Ive had my phone repaired at iPhixd multiple times (Im clumsy like that) and when I was having issues with my MacBook they helped me out with that too! Ill never go anywhere else! They also have an awesome warranty on all of their repairs (which I havent had to use, but they made sure I knew about it just in case) and a lifetime replacement plan on tempered glass screen protectors, theyll install a new one for $10 after you buy the first one for $35 ( I have had to use this one a few times, like I said. Im Clumsy.) the quality of service is unparalleled.
Iphixd is very reliable, friendly, professional, and VERY fast. Most screens can be fixed while you wait and price is very competitive. I would highly recommend stopping in to get your broken phone and tablet screens fixed.~ Cindy - Mendon, UT
Replaced the screen and added a tempered glass screen protector in less time than it took me to pick out a birthday gift for my 6-year-old. It works beautifully!
After a horrible experience with my phones actual manufacturer I was so glad that they were able to get my phone fixed in less than a week! They had to order parts in because my phone is less common, and the back of my phone cracked but its made of wood. Other than that I was just glad to have a working phone again.
Ive been here a few times and had excellent service with each visit.
Affordable and really fast service! The screen for my iPhone cracked, and I went in and for under a hundred dollars and in thirty minutes I had a brand new screen that works great!
Fast, accommodating, and friendly.
Very friendly and good customer service. It was such a fast turn around time. Thank you!
They worked quickly, were super friendly, and were one of the more affordable places to get a cracked screen fixed! I even recommended my boyfriend to go there to fix his charging port.
Best customer service! I cracked my phone screen they had it fixed in a hour! I would recommend to anyone who ever cracks their screen!
BEST PLACE EVER!! I definitely recommend coming here for anything with phones and iPads! So friendly and efficient
I dont like iPhixd..... I LOVE IT!!! Seriously though the service is very personal and top notch! iPhixd is the dopest! I have sent every single one of my family members there and they have thanked me for it. He tricked my wifes ipod out way cool as well! I would recommend this place to anyone and everyone.
This is a great shop they been here long time and they did great job Kyler Rasmussen did a great job this is a very consistent number one place we recommend it
Purchased a 15ft iPhone cable from them and the customer service and speed of shipping was awesome. Definitely will use these guys in the future!
Excellent job installing my custom phone case and screen protector to my iPhone.
Fast and friendly. Im glad to have my phone fixed.
They knew what they were doing and were super helpful. Ive been going to expercom for years, but never again after going to these guys. Expercom is a scam. Iphixd will treat you with respect and not con you out of money. They were so quick with fixing my phone screen! Will be taking all my electronics problems to them from now on
They were fast and super nice. They made sure I was happy with my service
A+++ Fast service, very knowledgeable, and reasonable prices!! Highly recommended!!
Fixed my LG G4 camera quickly and well. Would recommend.
IPhixd did a hell of a job on my phone, sent it in from Texas and kyler fixed it up like new again.
This place was super helpful and it had really fair prices. I cant imagine I would take my smart phone problems anywhere else now that I have been to iphixd.
Kyler was great! Fast, reliable and honest! I definitely recommend iphixd He even stayed open for us:-)
The most inexpensive place I could find in Logan and they did a good job.
We took our ipad with a shattered screen in at about 11 am and had it back by around 3 pm. Theyre polite, quick, and they do a great job.
I have had multiple devices in to iPhixd for repair, screen protector, etc., and every single time they have been timely, courteous, and the work has been done with quality workmanship. My sons iPod touch (4th generation) had some difficulty with the adhesive used on the original screen replacement, and they re-did the work, no questions asked. When asked about putting a new screen protector on it, because the old one had to be removed, I was told I would only have to pay the $5 installation fee. I was extremely satisfied and even surprised that they were so great to work with. I will continue to go to iPhixd for future needs for sure! I dont understand the negative reviews above, as I have never experienced the sort of behavior described from anyone over there and I have had multiple people help me. Each time its been great.
Excellent, knowledgable staff. Thank you for your wonderful customer service.
Great company great prices if you need a phone fixed this is where you need to go.