Good towing company. On time knowledge about the business, with fair prices. Highly recommend to everyone.

Luckys towing is stand up, class act! We needed a fire truck moved from our volunteer fire department and they came out and picked it up and moved with ease and professionalism. The tow driver was so nice and explained everything.If you need a tow, call Luckys first!! The owner has been so nice through this process. Thankful to promote and use Luckys Towing.

Great service. Hauled off pieces of heavy equipment left by another contractor. Went above and beyond what any wrecker service would have done to help us. Very nice and professional service from beginning to end. Would highly recommend and use again.

I called AAA when my battery died and Luckys sent a guy named Josh who was super helpful in answering my questions and help me think through whether to get a new battery or not. Really appreciated his polite manner and quick service. He made a dead car service call a pleasant experience. I would use these guys again in a minute.

Luckys Towing is great. My wife and I were stranded both with a flat tire and out of gas. Danny Thompson fixed our flat, and when AAA refused to help us with gasoline (even though we paid for the Plus Membership with gasoline assistance), Danny bought a gas can himself and helped us get fueled up and on our way. Ill be a lifetime customer. Thank you for the great service!

I called 2 or 3 other towing companies and they took what felt like a life time. So I kept looking and came across lucky towing service and Shannon that answer the phone was very friendly and sweet hearted and easy to speak to. And my tow driver Taylor not only did come to my location quickly he was a 10/10 hands down. Ill recommend everyone ik to them. 7 days out the week -30 days out the month and 365 days out of the year !

This company is top notch. They went out of their way to make sure my family and I got home safe. They even had extended cab tow trucks. I called 4 other companies to help. Everyone of them refured me to this one. The driver was supper nice and intelligent. It says a lot when another company says use their competitor but when 4 say it thats above and beyond. These people really know what they are doing and I will use them again if needed.

This place can do it all! Fixed a flat on a trailer on a Saturday when no other company in Little Rock would give any kind of help. Dont bother trying to call anywhere else in the Little Rock area to get any help. What happened to southern hospitality?

True Fact Review: We waited over 3 hours yesterday on this company to come. Start time 5:16 pm until 8:48 pm. Poor communication back and forth were our Road Side Service Rep call over 10 times inquiring have they arrived. My daughter was stranded in a bad part of town, so it was very critical I came to waited with her until the tow arrived. This must be just a 1 tow truck company, so it may be in your best interest to search around for companies that has more than 1 tow truck. Lucky’s new Logo need to be a picture of a 🐌 on the side of their truck. They need to promote their 🐌 pace services. So all customers know what to expect upfront. You all have been advised.

Cowboy did an excellent job this morning pulling my truck and trailer out or the mud. He knew what to do and did it and was finished in no time at all. Thanks

Travis was very helpful and made sure everything was good, they even followed us to make sure everything was ok. Thanks guys.

These guys do awesome work. William runs a tight ship, and really cares about what quality work he does. Highly recommended.

They have the equipment and they have the knowledge to get it done !!!!! Pulled a full size Ford Econo van out of Ouachita River. It was one mile off nearest road on rugged terrain.When no one else could, they did!!!!! Ck out Fox 16 report on abandoned van Hot Spring County.

Ryland Fletcher is the best driver they have. He needs to get top pay here.

William Bowden the owner responded to our AAA roadside assistance needs. I had lost a spring on my 5th wheel. He worked hard to make the temporary repairs so that we could get it to a shop for proper repairs. This was done on the side of the road and heavy traffic. He saved us. One would think this is just his job however I know he went above and beyond to help us. Thanks

I have used Luckys three or four times and have always had good service

Bulletproof x we have a fleet of trucks. We respond as fast as we can. When you call your roadside company they do not call us directly. Sometimes people are on the road for hours while the roadside company calls around. They will tell you a truck is on the way and a time before they ever contact that company or send one company cancel it then send another. You always get the best fastest service calling us directly for a tow.All your Road side companies use a third party Dispatch so it may go between three people before the Towing company is contacted. Road clubs hurt the good strong reputation of Towing companies and are over all bad for the Towing industry. They try to give you rates that won’t hardly pay to start the truck then want to tell your customers a time you never gave them.I’m sorry you feel we wronged you but looking though my calls we were on scene to every roadside call we had in under an hour after the information was given to us. Everything is time stamped with these companies and some times it can take them hours to send ove all the information we need to Dispatch a tow truck.. if I give a 45 minutes eta then that time starts when we receive Dispatch information from the autoclub not from time of Phone call because we would have no idea where we are going.As owner of Luckys Towing and recovery I first want to say I hate negative reviews. When the reviews are not factual it makes me more than a little upset. As there is a number of towing companies in Pine Bluff NONE of them are AAA providers and as ALL auto clubs they use their providers. I am the closes provider to That area so they have us cover it even with them knowing it is over 40 miles away. This is totally out of our control.As for the second complaint this customer had my driver drop a car with multiple flats on a curb. After the city gave warnings that the vehicle could not be in that condition on the side of the road the city tagged the car then removed it. If it truly was 3 feet away from the curb then it would had been on the center line. The customer ignored the warnings by the city and their for the car was removed for being abandoned. We put it where we were told. It isnt the towing companies job to know the city ordnances for all the cities we tow in. That falls on the customer.Last week our phone system was down do to someone hitting the box. We never intended to not answer the phones for our customers and ask for forgiveness for the problems we have gone through.

I belong to AAA for 26 years. Never had a problem until recently. As you know its a membership organization, I must call them directly. On two separate occasions I call AAA. And they called Luckys Towing. The first time was in June 2015, they did not show up at all (glad I was not waiting on the side of the interstate, remember the weather). Finally another towing company showed up (sorry I dont recall the details.)Sept 3, 2015 Called at 10:45AM, gave to AAA my information, etc. At that time request the towing company that came the last time (above). At 1:30 after many phone calls Luckys finally showed up.Said they thought address was in Little Rock instead of Pine Bluff. Ok, talked with AAA dispatch, they said the specifically gave them Pine Bluff as the city.They are located in Mabelvale AR and are trying to cover the whole of this area, and cant. We have several towing services in Pine Bluff and until this new company was involved there was no problem.Once again I am glad I was not having to wait ourtside or in my hot car.

I have to say, I know it is their job but Luckys Towing and Recovery (all the way from Mabelvale) was excellent tonight at picking up our Jeep Grand Cherokee from the side of Hwy 270 (Which is a main truck route for semis). Within 90 minutes of the call to AAA, they were loading the Jeep on to the flat bed even though it had no right front wheel...lol Yes, it fell off and due to the shearing of all but one lug pin, that wheel remains in the back of the Jeep... Hunter was professional, courteous and even in the 30 degree weather kept us laughing. Thanks yall!!

These guys were super nice, very quick and took good care of my car. Thank you!

Unfortunately nice people with probably a great towing and recovery service towed a vehicle of mine through Triple AAA by Brent Hollyfield (Driver). The vehicle was requested by the owner to be parked in the driveway but Brent Hollyfield indicated he was not allowed to do this. We question their driver. Anyway the vehicle could not go to the shop until the next week so by day four the police being unable to locate the owner had the vehicle towed by another company because the vehicle was parked 3 feet away from the curve and they thought the vehicle had been abandoned. We thought the vehicle had been stolen and when notifying the police they provided to us the towing service and their number. We paid unnecessary fees and charges because of their driver Brent Hollyfields negligence in his decision to park a vehicle three (3 feet) away from the curve and not honor the owners request to park the vehicle in the driveway. I have also been a member of Triple AAA and this is the FIRST time ever having any trouble. Triple AAA did not honor me so I had to go to the next level.This particular case is being investigated to have Luckys Towing and Recovery LLC Provider of Triple AAA Plus Members Service to make good on their drivers poor standards in detailed parking required by the City of North Little Rock and the Arkansas State Towing Associations Policies and Procedures.

A great company, prompt and a fair price for their service.

Called AAA for a tow at 1:30 AM, 50 minutes later someone calls and says itll be 25 minutes. After two hours its now 3:30 AM and I havent seen anyone so AAA resends the distress call, Routh picks it up and now its another hour to wait, but Routh has always shown up for me in the past. So basically Luckys towing completely wasted two hours for me very late at night in the cold. They are indeed lucky to still be in business with practices like this.

William and his crew are top notch!

Great people with great service! They are always there when you need them!

This is no good they dont answer after I set a schedule no good dont call them

Rude as hell

Very rude

Great service at 3am.

I wouldnt trust anyone but Luckys with my vehicle.

Nice people

Horrible never came had me wait an hour and 30 minutes before saying they couldnt come and I had to call them to get that information go elsewhere

Awesome service!!!!!