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BR McGinty Plumbing, Heating & Air
500 S University Ave #305a, Little Rock, AR 72205, United States
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DE
Review №1

With absolute certainty, we will use their services again and recommend them to anyone that is in need of HVAC installation, repairs, or inspection! The moment we called the main office to request service, all the way to the completion of the project, all were professional, friendly, reliable, punctual, and just all-around great people! If there was an opportunity to give more than five stars, I would. You can’t go wrong with this company. I am a Realtor and I will be recommending them on a regular basis.

Ma
Review №2

Whole new system installed. Paul and Birgil came at the time they said. Replaced my 21 year old unit with very little down time on my cooling, which is good because today is supposed to be 98 degrees this afternoon. Heat index not included! Cleaned up after drilling the additional space for the new intake area.Most important made sure my dog didn’t get out. The best experience, would highly recommend this company and the two guys.

Re
Review №3

Very pleased with the service I received from BR Mcginty. Very professional from the beginning. Setting up an appointment was easy and they showed up the very next day. Awesome service technicians that have your best interest at heart. Work was performed in a timely manner and couldn’t be happier. Great peace of mind knowing I now have expert plumbing and HVAC service just a phone call away.

Mi
Review №4

Satisfied however paid a lot more than quoted. With Competitor I paid less and received a free filter.

De
Review №5

Great job thank you very much and when I get my shop sink, washer, dryer and greenhouse ready I would love to schedule you guys back to finish out awesome work!!!

Su
Review №6

6/23/21 - They came out to fix a major leak in our outside faucet that had caused a flood under our house. They also fixed another outside faucet and a bathroom faucet that was putting out just a trickle of water. Chris went above and beyond, including getting soaking wet going under the house - he did a great job and was super nice on top of that! 😊8/5/21 - today Russell came out to do a spring check-up on our AC - he was very professional and very friendly, despite our dogs barking at him!

Sa
Review №7

The BEST!! These guys were amazing. Very professional. Blew their competitors out of the water with their expertise during the initial quote. Installed a gas line, replaced cracked drain in 100 year old house we are renovating. Having them back to quote a full HVAC install. Recommend fully.

Ky
Review №8

According to the estimator on the phone when I tried to book them for a quote, “Mr McGinty won’t do work at apartment complexes.” Doesn’t make a bit of sense. It’s the SAME thing! One HVAC is out and these people have no reasonable excuse why they won’t even quote it. Go somewhere else.

Gr
Review №9

I have used BR McGinty for several projects including plumbing and AC maintenance. They are reasonably priced and do great work. I like that they send you a picture of your tech before they arrive so you know who to expect.

Sc
Review №10

Professional, prompt and knowledgeable. Will definitely use BR McGinty again! I highly recommend them!

Fr
Review №11

Sandy was my service technician and was not only the most professional, capable A/C guy Ive ever seen, Sandy was just a real nice guy.Id recommend BR McGinty to anyone. Their service was prompt, reasonably priced and efficient.But make sure you ask for Sandy!

Ca
Review №12

We do appreciate everything. Excited to be able to go from an electric stove to a gas.. thank you so much. Our plumber was excellent!!

Au
Review №13

Good service quick to make repairs and explained what needed to be done. Easy to work with.

Jo
Review №14

Spring tune-up on my AC units. Russell was a real pro, explained the results, and provided great tips for DIY maintenance between their visits. Would recommend B.R. McGinty services to anyone!

Sa
Review №15

I was so pleased a tech was able to come repair our AC on a Friday! I figured wed be out of luck till Monday. Russell fixed our problem quickly and was very friendly and professional.

Ed
Review №16

Always have fantastic service with McGinty, they are the only ones that I ever call for HVAC and plumbing needs. Highly recommend.

Ca
Review №17

I have used McGinty services for over 20 years and they have done excellent work in our home. I give them 5 stars in every area.CAROLYN JOHNSON

Co
Review №18

BEWARE! I hired them to fix an ac leak, and after paying them $2241.92 it still leaked and they wanted to do more warranty work. I sent them a certified letter telling them what I thought about that. They deserve a negative 5 in my opinion.

Am
Review №19

A/C unit went out and called BR Mcginty to access the situation. They came out same day and were very helpful while walking us through our options. Gave three different unit estimates, which I thought was super helpful. No in house financing,but they did recommend Arvest and two other options to assist in financing. I went with Arvest, which I found to be a smooth and easy process. Called in the morning to chose the unit and they were able to come out that same day and installed the unit. The entire process from start to finish was amazing. The unit looks great! They didnt leave any mess laying around the yard. It was as clean as if theyd never been there. Just top notch service! Will definitely be using them for the maintenance on the new unit. Thank you BR McGinty team!!!

Jo
Review №20

Friendly folks answered the phone, gave me a reasonable time to repair, filled me in on a cancelled appointment two days earlier than expected, send me a nice notice with a picture of the technician, repaired in less than an hour. They even sent me a follow up message. Well Done!!!

Ma
Review №21

It is so nice to be warm in my house again! Russell checked my system and discovered a burned out ignitor, showed me the defective part and what it should look like. Confirmed all systems working before leaving.Great customer service!

Ba
Review №22

Russell Moore came to repair my air conditioner. He was very professional and explained completely what the problem was and how they plan to fix it. I will definitely use BR McGinty again!!!!

Ma
Review №23

Sandy came over around 9:00 and within a short time has identified and corrected the problem. Very pleasant and efficient.

ra
Review №24

Water service replacement. Dissatisfied with attention to detail. Valve box wrong size. Hydrants loose. Very disappointed for price.

Ch
Review №25

They were timely, friendly and professional. Overall a fantastic experience!

Be
Review №26

I called BR McGinty on a Monday for an HVAC maintenance service and they came out the next day. They texted me a pic of the service man, which was comforting to me. The tech (Sandy), was friendly and professional. He got his work done quickly and cleaned up after himself when he was done! I will totally recommend them to my friends and family!

Fr
Review №27

Service person was polite, friendly, and efficient. We are very satisfied with the servicecGinty provides.

Jo
Review №28

Randy with McGinty Plumbing came out and gave us a quick estimate as well as some good advice. The guys were able to come out a day earlier than expected. We had a new hot water heater installed to replace a 20 year old tank and they added a gas line for our new gas kitchen cook top. Great guys who were quick and very professional. Can’t recommend highly enough.

La
Review №29

BR McGinty has been nothing but helpful and honest with me regarding my HVAC issues. They are quick to send out a technician and are patient in explaining their diagnosis and proposed solutions. When I have HVAC issues, I do not have to worry about sketchy or unfair service. They have my loyalty for the peace of mind!

Di
Review №30

Appreciate the prompt and professional service.

Er
Review №31

They came out and look at it and said everything was ok. But the service guy didnt no that it was a brand new unit.

La
Review №32

Very prompt service. Was able to get here in less that 24 hours. Resolved the problem fast. Both receptionist and workman were extremely nice. Customer Service A+++. Will definitely use them again for any HVAC needs!

Li
Review №33

Very professional and explained to us everything he was doing.

al
Review №34

Ran over hour late, supposed to be 1st, had to load truck. Called to make sure he was ok, and because was late, they said they would not charge for visit. Technician was very good and thorough. Wore mask entire time. Had picture of worker in advance.

Ma
Review №35

I had my main kitchen sink drain line leaking under a very tight crawl space. The first two plumbers that came over declined to do the work. One of them recommended McGinty and they did an excellent job! They are my new best friends! Ha!Several weeks later my water heater went kaput and they came and installed a new one. Solid work!!Ok now a few weeks after that I had crawl space cleaners here and they noticed a pipe leaking and I called them last minute to come repair so the other workers could get back at it. Came promptly the next morning and had it fixed quickly! Great company!

Ja
Review №36

It was pleasant. The service person wore his mask 😷 and was very thorough with the work he performed. I would recommend McGinty with heating / air needs.

Na
Review №37

They had a technician at my house within 2 hours of my call. He quickly found the problem and made the repair. He was very courteous, and the charge was reasonable. I have used B R McGinty for several years and they have always done a good job .

Jo
Review №38

We experienced a water leak w hot water tank in attic leaking to ceiling. In spite it being Sunday, Chris was able to repair and stop leak very quickly. I greatly appreciate BR willingness to send some out on a Sunday. Chris was professional and efficient in solving my issue. He even wore a mask inside my house. Shows great customer care and attention. I plan to use this company for all future plumbing, heat and air service related issues. Thanks

ra
Review №39

The repair man Chris was very polite and got the job done fast

De
Review №40

Had a low water pressure issue and the repair man was punctual and worked quickly on diagnosing and repairing the problem. Very professional. I will definitely use them again!

Da
Review №41

The technician fixed my problem quickly. The service was reasonably priced.

Je
Review №42

Quote for new AC was literally half the price of the other big company in central arkansas.

Wi
Review №43

B.R. McGinty were very professional, they showed up when they said they were coming, on time! Cleaned up after the job. Kept me informed the entire time. They changed out our HVAC unit in about 4 hours. Very informative with technology & showing how to operate unit. Very happy with our choice of service.

Am
Review №44

Plumber was quick to fix the leaky outdoor faucet. Very polite and arrived on time.

Du
Review №45

This team is always responsive and helpful. They are on time and really know their stuff.

Jo
Review №46

Quick and professional. Kept distance due to COVID. No complaints!

Ka
Review №47

I used their plumbing service. Chris is very professional and did a great job.

Kr
Review №48

We have used BR McGinty for years. The technicians are always knowledgeable and honest, and fees are reasonable. I would definitely recommend them.

Ti
Review №49

This was the second quote we got for this job (plumbing changes for bathroom and kitchen remodel, replace hot water heater, install gas line for gas grill) and the price was well below the first quote. The plumbers were on site the day after we approved the quote (we need this work finished so we can get flooring installed and Randy adjusted schedules so we could get this moving quickly). The plumbers (Chris and Matt) have been very professional, worked very quickly, and have listened when we had to make a couple changes/additions to the job. Also, Chris gave us the name of a bathroom fixture supplier so we could select and purchase fixtures for the new shower we are having installed. This is the second time I have used them and I would VERY HIGHLY recommend them for any plumbing/HVAC work you need done.

Ma
Review №50

Great service. Tech explained in detail the problem. Will definitely use them again!

Ma
Review №51

I don’t usually do surveys but this company deserves a shout out about the great work they did on my install, they were early to arrive, got right to work and were done long before they said they would. I personally inspected their work and was pleasantly surprised at their efficiency in completing the job. I would highly recommend BR McGinty for any AC & Heating installs

As
Review №52

Love BR McGinty! Always honest and knowledgeable.

Ge
Review №53

I appreciate getting a photo of the tech coming out ahead of time. Leaving my house as clean or cleaner than before they arrive is a huge bonus. Getting exactly what I requested done is a big deal. Rates are reasonable but the service aspect is top notch. I’m a repeat customer for a reason.

Da
Review №54

The technician was very kind and explained the issue very well. The experience over the phone was very pleasant as well. I would definitely recommend BR McGinty for your AC repairs!

Da
Review №55

Replaced hot water tank. Great communication every step of the way!

Wi
Review №56

Timely and informative. Still work in progess

Al
Review №57

Great people from stephanie, the boss/ dispatcher to the plumbers.Very safe and practiced social distancing.Very satisfied about everything!

Ca
Review №58

Always a pleasure to have BR McGinty do my annual heating inspection and maintenance. Very professional and friendly. I appreciate the technician wearing a facemask.

Je
Review №59

Repaired on demand hot water system. Fast and great job. Also very safe used mask. Appreciate their timely and well done job. Thanks.

To
Review №60

From the time of the initial consultation and estimates until the service technicians who installed my unit left. I thought that BJ McGinty had an excellent team of people. They were all very professional and easy to talk with. I would advise anyone who has heating and air issues to give them a call. They will be our choice from now on. Thanks for a job well done!

Ma
Review №61

Fast and efficient, we have a Fairly new house built in 2016 they came to fix what the builders left off of our unit/ducks did an excellent job. Would definitely recommend.

Je
Review №62

Very good service overall. When calling to setup an appointment, the folks I talked to were extremely friendly and worked with my schedule. Chris Cook came by to fix the plumbing problem in my home, alleviated the situation quickly, and answered any further questions I had. He informed of the issue he diagnosed before starting and kept me in the loop as he was completing the job. Excellent service! I will highly recommend them to others and will use again for myself.

Me
Review №63

Replaced hot water tank and they were quick and professional.

St
Review №64

They did a great job on my plumbing and come highly recommended.

Pa
Review №65

Repair broken water lineDid a great JOB! QUICKLY FIXED THE ISSUE

Va
Review №66

We had a new one room unit installed. Paul did a great job. I couldn’t be more pleased with their service. These guys know what they are doing. I highly recommend them.

Ma
Review №67

Very professional, but didnt really help me. First they didnt give me a window of when they would just up, BUT they did call me before hand to give me about a 30min window, and texted me a pic of the technician, which was nice.But he showed up and immediately told me they dont service the type of water heater I have, which I think as something that should have been discussed over the phone. He did stay and help me try to troubleshoot, but it was essentially just an expensive service call for nothing since they dont work (or warranty) on these types. Thats a simple question to ask on the initial phone call. But all that aside, very nice, professional and knowledgeable

Ma
Review №68

Individual was very nice, explained what he was doing every step of the way, and was respectful of my carpeting by removing his shoes when going in and out of the house (rainy outside).

Sh
Review №69

Service man Kevin showed up right on schedule. He was very knowledgeable and answered all of my questions. He took time to show me how to operate the new water heater, and explain parts. We’re happy with the customer service.

So
Review №70

Great bunch of guys that did the work! Very respectful and hard working. Got a complete system overhaul with heat, air, and all ductwork in about a day and a half.Very impressed with the time it took these guys.Ive done duct work in my past and I know what it demands: totally blown away.Thank you all for your hard work and what you do, please pass this praise onto them.Looking forward to a healthy relationship with McGinty.

M
Review №71

We replaced a water heater. Our serviceman, Kevin, was very through. We appreciate his knowledge in answering all of our questions. He also gave us some tips on other plumbing problems we were experiencing. I would recommend BR McGinty. We will use them in the future.

Ky
Review №72

AC is cooling nicely in the midst of the heat wave thanks to BR McGinty! Excellent response time. Professional service. The best in the business!

Sh
Review №73

I was pleased with the services provided by the McGinty tech today. He was polite and did a thorough inspection of my system. It was a routine maintenance inspection, no problems were found. Ive been a customer with McGinty for over 20 years and have always been pleased with the services they provided. I love the new text message feature theyve included informing you of when the tech is on the way and providing a picture so you will know who to expect. Keep up the great work!

St
Review №74

The service technician was excellent. Found the problem and had it fixed promptly. Very courteous and professional. Would recommend to everyone. Thanks guys.

Ca
Review №75

I appreciate Sandy the service tech. Always professional. I have had nothing but trouble with my unit downstairs ( 9 years) however, I went back with B R McGinty To replace my unit upstairs.

Th
Review №76

I have used BR McGinty for the last 35 years or so. They never let us down. They get to you as best as they possibly can. Nice guy that quickly installed a new water heater for us. Not only was he capable and efficient, but his personality is well suited to customer service.

Ch
Review №77

McGinty is a company that consistently delivers great service at a reasonable price. Their technicians, like Sandy and Kevin who have been here a few times, areboth professional and personable. Highly recommend McGinty!

Cl
Review №78

Excellent service all around. Chris is very thorough and knowledgeable.

Pa
Review №79

We had 2 other ac guys come out before McGinty, one of them came twice. We had some odd things going on with our air and the other people I think just didnt take the time to listen or to check out other things besides freon. The 2nd guy acted like we were paranoid or something on his 2nd trip out and we said we would take pics of freezing for proof. Sure enough got plenty of pics but decided on McGinty instead. We had heard about them on The Fish radio and just felt lead to them! Came the same day we called, listened to my husband tell what others had done and weird things still happening. Within 30 min replaced a small part, found a wire that was incorrectly attached by the 1st guy and all was well!! And for a very decent price!! I was happy like a kid at their birthday party!! Highly recommend BR McGinty!!

Fr
Review №80

They have serviced our HVAC for over 15 years. Great company with consistently high standards. Theyve never disappointed.

Bi
Review №81

I have been doing business with this company for a LONG time. They have always surpassed my expectations in any category you can name. The McGinty family and all of their staff are top notch!

De
Review №82

Work was done exactly the day and time scheduled. The crew worked quickly and replaced our old heater/air conditioner. The house was cleaned up by the crew couldn’t even tell they had been there except our home was nice and warm. Would use them again definitely!

Da
Review №83

Chris and Chris were professional and courteous. They replaced our water heater in a very short amount of time. The only issue was an old circuit breaker on my house wouldnt work when they were ready to turn the power back on. They called their electrician who came immediately and fixed the faulty breaker. Great job guys!

La
Review №84

I was completely happy with the plumber that took care of Mark’s plumbing problem. He was friendly, professional, and efficient. He is an asset to your company. Thank you!!

Mi
Review №85

This is the second time using BR McGinty. They have installed a complete heat and air system as well as a water heater. Both times the price was fair. The work was done on the schedule they gave us. The employees were professional. The work areas were cleaned. Weve had nothing but good experiences with BR Mcginty. Will gladly use them again. Highly recommend.

Re
Review №86

Place is awesome. Had a big issue with my home warranty sending someone out that didn’t do the job correctly. Tried to get it fixed and they wouldn’t send someone till the following Monday.Called B R and they said next day. They ended up calling me right back and had someone at my house within 30 min to fix the issue. Worth every penny I gave them. They also fixed the previous issues.Put your money with the right people. Customer service goes a long way and they were awesome.

Ab
Review №87

They were super fast! And the price was much more reasonable than others I had checked with for the job.

La
Review №88

Technician was right on time, was courteous and professional. Work was done in a timely manner. Area was left clean and orderly when the job was completed. New water heater and all new new fittings. I am very pleased with the job. Will call BR McGinty next time I need this type work done.

Do
Review №89

I’ve worked for BR McGinty for over 20 years. This company has amazing owners, and employees. They are a third generation company owned which means a lot! They truly care about their customers and work hard to leave everyone satisfied.

Do
Review №90

BR McGinty Plumbing, Heating, and Air Conditioning was prompt in regards to coming and identifying the issue with our air conditioning unit. Everything was completed quickly. The necessary precautions were made for safety.

Re
Review №91

Honest and great service

Pa
Review №92

We had to have our hot water heater replaced and they were very friendly, professional and thorough. Would highly recommend!

Gr
Review №93

Called and had an appointment for the next morning, did exactly what I wanted for a fair price.

Le
Review №94

We use B R McGinty for our service needs and annual maintenance. They are always professional and on time. I would highly recommend using this company. Friendly and professional staff.

Ja
Review №95

They did a great job! Replaced what was needed. Fair price. I would use them again.

Jo
Review №96

Kevin was up-front and honest and gave me all my options along with an estimate for each option prior to making a decision. I would recommend him and the McGinty team for any plumbing issue.

Je
Review №97

It was really good to get a real person when I first called to set up an appointment instead of having to talk to an answering machine and then having to wait for the call back. Elizabeth was great setting up the appointment! She sent me a picture of the employee that would be coming to the house to fix the plumbing leak. She called me when they were on the way.Kevin was the expert plumber that was sent to my house. Kevin was courteous, timely and very knowledgeable and professional. I will definitely use BR McGinty when I have other plumbing problems!

Pa
Review №98

We had our first visit with B R McGinty today and we were very impressed. The office personnel were very friendly as well as efficient. We were given a reminder the day before, about our air conditioner maintenance. Then this morning we received another update as well as a picture of the technician coming to our home. When the technician arrived he was very efficient as well as friendly. He was professional and seemed quite knowledgeable. We were quite pleased with the service we received today and plan to continue using their service.

Jo
Review №99

Our technician, Kamron, was absolutely amazing! From the very first phone conversation we had, he was pleasant and helpful. With a large plumbing leak in our front yard, we thought this was going to be an ordeal but it could not have gone any more smoothly. We have used them before and will continue to use them and wholeheartedly recommend them in the future!

Ca
Review №100

We had an emergency call out. From the first call to office and the process of getting someone out the service was great!! Kevin responded with enthusiasm, professional knowledge and top notch work. The job was completed within an hour. He was kind enough to give information for our home warranty company and also went above call of duty to test water pressure to the house.Consider us repeat customers

Information
20 Photos
100 Comments
4.9 Rating
  • Address:500 S University Ave #305a, Little Rock, AR 72205, United States
  • Site:https://www.brmcginty.com/
  • Phone:+1 501-847-6800
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • Metal fabricator
  • Plumber
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Offerings
  • Repair services:Yes
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