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CPR Cell Phone Repair Little Elm
2700 E Eldorado Pkwy Suite 408, Little Elm, TX 75068, United States
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Ma
Review №1

I am so glad to have found that store. The tech people are very knowledgeable and were able to fix my computer. I will also bring my broken cell to them. They helped and fixed what 4 other stores couldnt fix. I am very thankful and can recommend them highly. Reasonable priced, super friendly and professional. Will go there again and letting all my friends know.

Es
Review №2

Went in for a charging port issue & they were so helpful they cleaned it out for me. And was in & out about my day. I will be back for future repairs. Honest and great customer service

Va
Review №3

I went into this store with a charging issue on iPhone 11 The guy looked at it took it in the back and within a few minutes brought it back working perfectly . He could have easily made some pretended repair and charged me and I still would have left happy . An honest And knowledgeable person. Rare in this business. They Will get all my phone related business in the future.

T
Review №4

This place is top notch! Up front pricing and no gimmicks! I took my daughter’s iPad in today after she broke her headphone prong into the port. It took about 5 mins for them to fix it, after we had been trying everything the night before. NO CHARGE! This is the place for all of your repair needs!

Wi
Review №5

Went in today for a charging port repair on my iPhone X. The sales lady ended up just cleaning my charge port on the spot and it works great. Love doing business with honest places!

IS
Review №6

Thank you Sterling for helping me with my kiddos iPads. I enjoyed looking at the display in your store, it took me way back.

Dr
Review №7

So professional and fluid. Got my laptop up and running with speed no unnecessary fees. would definitely recommend

Al
Review №8

I walked in and was immediately greeted by Ivory. He was very kind and made sure to ask me how my day went. Super nice young man. Josh, lead tech, got my phone fixed fast and was very professional. I definitely recommend CPR in Little Elm for any of your Apple or Android repairs.

Ju
Review №9

Cracked the back glass on my iPhone XS Max - Apple charges almost $600 to fix 🥺 so I have these folks a shot - no disappointments. They did a beautiful job, and same day. Very friendly, too.

Sh
Review №10

I had to have my glass screen protector replaced as I dropped my phone. Since I had purchased the original protector there, they installed a new one for $10.00. That is a great price and it was replaced immediately. Such good service and a great price!

Gi
Review №11

Sterling helped me with unlocking my IPad and told me how to do it if it happens again. We have used them several times for help with our electronics. Always a great experience.

Pe
Review №12

I came in to get my charging port fixed on my Samsung. They look at and all it needed was a good cleaning. They took are of it and got me on my way in under 5min. Great job.

Jo
Review №13

If I could give this place 10 stars I would. They were super helpful, professional, nice and extremely well priced for an iPhone 11 screen replacement. It took less than 45 mins (I was there right as they opened) and the quality is great. Would recommend for sure

Ma
Review №14

I have had a couple of phones repaired at this store. Great service. Friendly staff. The end product exceeds expectations. The phone repair is prompt.

Ma
Review №15

Went here to replace my MacBook Pro laptop battery. I was quoted a very reasonable price for the job. Paid half, waited for the part to come in, dropped off the laptop after it came in and they had the new battery replaced in a few hours. Went back to pick it up and paid the other half. Very easy and smooth process. I would recommend them to anyone and would likely go back if I ever needed iPhone help. Thanks CPR Repair!!

Ga
Review №16

You will not be disappointed in the service you receive from CPR - amazing! The lady that helped me immediately diagnosed the issue my phone was having and had more than one suggestion for fixing it. The phone was repaired quickly. Very professional and these folks know what they are doing.

Da
Review №17

I went to CPR today b/c I had an issue with my cell phone. I spoke to Sterling, he was absolutely amazing. He fixed my issue in a heartbeat and gave me some tips how to keep my phone from being cluttered up with open apps. I would definitely recommend CPR for cell phone repair. Sterling is just awesome!!!

st
Review №18

Accurate analysis of problem and quick , accurate resolution.Got my iPhone back in like new working order.Highly recommended.

K.
Review №19

Quality customer service is hard to find these days... but Stacey and her staff, this morning was helpful, friendly, and understanding. I appreciate them for helping me out when it seems like I was at a dead end.I know everyones situation is different but girl CPR Little Elm a chance to help you. They took care of Mr and my laptop needs. 👏🏾👏🏾

To
Review №20

FIVE STARS!!! These guys were wonderful! I had my iPhone 11 Pro Max back replaced. And they went above and beyond to help me. I actually have already ordered the part to fix another broken phone we have in the family. Price was excellent! Thanks again!

Da
Review №21

I have used CPR Cell Phone Repair for two separate repairs on an Iphone 11 Pro. A cracked screen replacement and a water damage repair. On both occasions I received excellent services. The repairs were complete same day. Sterling was knowledgeable and helpful. He provided advices prior to both repairs and updates during the repairs of what they found and next steps. I would highly recommend this locations.

Br
Review №22

Super helpful staff. They were very quick to fix my phone that was having some water issues. Wont be going anywhere else for repairs in the future.

Da
Review №23

Great job best service!! I love this place

Ga
Review №24

Their service was amazing! They said they would get someone to look at it the next day and they called me a few hours later instead. They told me what was wrong, how much it would cost, and how much the cost of the same laptop was. When I decided not to fix it, they said there was no charge. They were also incredibly nice and kind.

To
Review №25

AMAZING TEAM...Josh has very high integrity and this team is honest.. As a military veteran I encourage all veterans to come to this store.. Not all stores with this company are the same pick the little elm store only...

Mi
Review №26

Staci and Jason very helpful! Service done in a timely manner. Work explained. Did not try to over sell! Very professional ! Would use again!

ir
Review №27

I came with phone which was unable to charge without any appointment but when entered the shop I loved it.Friendly and supportive staff and they sorted my issue within mins.Loving and highly recommend everyone.

Ol
Review №28

Sterling helped me today and he was very nice and responsive about my problem. My sound was not working on my phone and he was able to examine my phone quickly and fix the problem!

An
Review №29

I had an exceptional experience at the CPR Cell Phone Repair store in Little Elm. The person that assisted me was very attentive, knowledgeable, helpful. The glass on my Samsung S8+ was replaced, and within 20 minutes I was on my way. I must say, the service was outstanding, and I strongly recommend CPR Cell Phone Repair in Little Elm. Thank you!

Ba
Review №30

What a great team at this store!! I went in with an iPad charging problem. Not only did they fix it in minutes, they did not charge anything as it was small fix. I recommend to visit this store for your needs and you’ll get a great and honest service.

ph
Review №31

Customer service experience is perfect. After some initial mishaps, the employees took very good care of me. Will definitely recommend their service.

du
Review №32

Visited on a Saturday afternoon with a Crack on the back of my phone. Fixed on the spot at a reasonable price with hardly any wait time. Will definitely go back for any issues I may have in future

Ki
Review №33

I had new batteries put into 2 iphones. The service was fast, friendly, reasonable and responsive. Great experience. Thank you.

Ta
Review №34

I have had every member of the families phone fixed here, some numerous times. Very reasonable priced always fixed same day. Very professional and quality work preformed. My son jumped in the pool once with phone in his pocket CPR was able to fix that!! I recommend this business to anyone that has a need for their services!

An
Review №35

Excellent service, speedy and affordable repair. Highly recommend this local business as a great alternative to Geek or Apple store!

Br
Review №36

Wonderful experience. Sterling was super helpful and very knowdlegable and friendly. They fixed my daughter’s iPad in a few minutes. She damanged her charging port. I highly recommend them and will bring any device needing to be serviced back. I also enjoyed their display of older electronics.

Je
Review №37

They were able to get me in right before the holiday even though they were slammed. I appreciated the quick turn around and I was able to avoid being out of touch over the holiday. Friendly and helpful!

Sh
Review №38

They fixed my camera in less than an hour. I am beyond happy with their service! 🤗

Co
Review №39

My playstation four was having connection issues. I was given honest feedback about my issue. My problem couldnt be resolved . I was not charged . I offered to pay for time and effort but i was told no. Love their professional environment!

Ch
Review №40

They are honest and act with integrity. If they can’t fix something, they tell you. If they think it’s less expensive to go to the OEM, Apple in my case, they tell you. More importantly they work magic in fixing your devices!! Appreciate their help. We’ve been here three times and each time they were awesome and their staff couldn’t be nicer.

Sa
Review №41

I walked in with my iPhone which wasnt charging. I didnt have an appointment. The lady in the front took my phone to the back and within a few minutes I was leaving with my iPhone fixed--and at no charge even though I offered to pay! I will definitely use this CPR store every time I have an issue with my phone or computer.

Me
Review №42

I was concerned with an issue on my Mac, and took it in to have them look at it. It was quick and easy and they were extremely helpful! We now have another iPad going to have serviced there! Thank you!

Ra
Review №43

Employees were very fast and knowledgeable, fixed my phone with barely any wait time at all. highly recommend

ro
Review №44

Great service! Friendly staff. Fixed my minor issue for free.

Ro
Review №45

These guys rock-- the owner or manager was helping me, very nice and pleasant customer service. My iPhone XR had the tip of the lightning charger broke off and stuck in it- I couldnt fit my charger in- apparently this is somewhat of a common problem. She expeditiously took my device and fished out the little guard, Im back in business. Heres the cool part- she didnt charge me, even after I insisted. These guys are very reasonable and have helped me out before with iPhone fixes-- send them your biz!

De
Review №46

I had a positive experience dealing with the staff. Very informative

Ga
Review №47

Excellent customer service and fast efficient service.

Sa
Review №48

Very rarely found an honest business that would not charge any thing for their time.Battery was not charging. Tried a couple of charger with different cable. None of the combination worked.They figured, it was just the cable/charger and did not charge anything even when I insisted just because they spent time on my issue.

mi
Review №49

Awesome Quick Service

Pa
Review №50

Used CPR twice; very professional, courteous & fast both times!Highly recommend!

Wi
Review №51

Fixed my daughters cell phone in a quick time

Jo
Review №52

These guys were great. They took the time to explain in detail what was going on with my phone. They had the part I needed in stock and they replaced the part in less than hour. My phone is working great as if it never had the problem. If you have an out of warranty phone, I highly recommend that you give them a try. I will be recommending them to anyone I know in this area that needs emergency help like I did today. Thank you, CPR Cell Phone Repair!

Te
Review №53

Great business and staff, Stacey assisted me. Professional, informative, reasonable & extremely happy. I highly recommend.

An
Review №54

Quality work done in great time

Br
Review №55

Took an hour to fix cracked screen! Very professional and awesome prices !

Ro
Review №56

Hello, Im giving an honest review. I went to the store yesterday and this young lady named Stacy helped me. She was actually a breath of fresh air. She was knowledgeable about the phones, repairs and didnt pressure me to do anything. I made my own choice of phone and she had it up and running within minutes. Im grateful for people like you that have true customer service attitude. Thank you and God bless you.

La
Review №57

Received great service. Very professional. Highly recommended.

Ca
Review №58

Amazing and quick!

Me
Review №59

Fast repairing thank you

La
Review №60

This place rocks. I went in thinking I was going to have an expensive repair on the charging port of my iPhone but it just needed a good air blown cleaning. They didn’t charge me anything. They could have charged for a repair but didn’t. Definitely earned my business!

co
Review №61

My iPhone accidentally made its way into the pool for a brief stint. Got it out dried it off seemed to be ok. Then..... wouldn’t charge. Took it to CPR and they took it to the back room and fixed it in under 3 minutes. Not sure what magic they did but no problems since. Awesome service!

Ri
Review №62

CPR quickly fixed the charging port on my I Phone 7. They were very fast and knowledgeable. I highly recommend them for your I Phone repair needs!

Mi
Review №63

I have now used CPR for the repair of 2 of my family’s iPhones and have just purchased a refurbished iPhone out of their inventory. Every experience I have had has been fantastic. Their staff is very polite and super knowledgeable. Their repair and merchandise pricing is incredibly low and I have never been up-sold into additional repairs. CPR is one of those gems that everyone needs to have in their back pocket!

Jo
Review №64

Stacy has been helping me over two years with my phone issues. She always has others who seem to need her help, so I’m not by myself. Today she was even more impressive because she could have sold me a phone today. Instead she problemsolved my issues. Love her quality of service. You will too. Thanks!

Ta
Review №65

Very quick - repaired both phones on the spot and even waived the charge for one. I’ll be back!! 🙌🏽

Ro
Review №66

My neighbor referred me to CPR cell phone repair in Little Elm. They were glowing about how fast they changed their batteries and cleaned up the mess both phones were in. So, I drove up the 4 miles and left it there on Sat. Afternoon and the counter tech Zee said it would be a couple of hours. So I gave him my wife’s cell number to text when it was ready. Only took an hour.Compared to a Apple in The Willow Bend Mall in Sept/2018, I had to leave it there for 4 days! Apple has since closed that store location and AT&T doesn’t change batteries. CPR to my rescue. Thank you, I’m alive again.

Ma
Review №67

Always great abs quick service with no hassle pick up

An
Review №68

It turns out that the computer that I brought over to get fixed really could not be fixed to the quality that I needed for my son to be able to game. Let me say this: I know next to nothing about computers, hard drives, and RAM. They knew that, and still did not try to sell me something I didn’t need or wouldn’t be able to use (and they probably could have). I appreciate honesty and people treating me with integrity. I would absolutely bring something here to see if it could get fixed because they have proven themselves knowledgable and trustworthy to me.

Li
Review №69

Tiffany with CPR phone repair is extremely professional and helpful. I brought in an iPhone 7plus with a broken screen damaged in a hard fall. After diagnosing the exact problem Tiffany called me and explained in-depth the multiple problems the phone experienced in the fall. She clearly communicated my repair options, pros and cons, related repair prices, and outlook for phone with chosen repairs. I’m very happy with the service and results I received at this business. I’ll definitely return in the future.

Dr
Review №70

Best place to go for anything phone related! Top notch customer service and amazing quality work! Don’t go anywhere else to get your devices fixed!

Br
Review №71

Very knowledgeable about my product I was dropping off. Up front and honest about the parts and the process to replace my screen. Under promised and over delivered.

Je
Review №72

Had heard these people could do just about anything for a phone, so decided to try them. My phones ear speaker was very faint. Could hardly hear through it. Was going to buy a new phone, but instead took it to CPR. In less than a minute she had it working like new. Just blew it out with some compressed air. Didn’t charge me a thing, although I left her some lunch money. I will always use CPR for my phone repairs. For my phone repairs. And I think I almost spent 800 bucks on a new phone. Thank you CPR.

Ch
Review №73

Came in without a phone ..... Went home with my new iphone 11 pro max with only 50 bucks down payment. Great customer service. Will come again to buy my sisters phone. I 100% recommend to check it out.

Am
Review №74

Great and quick service with a comedian to boot

Ad
Review №75

I had a USB stick that would not read on my computer. The lady fixed it for me and transferred the info on another USB stick. She did it free of charge, too! Great customer service!!!

Je
Review №76

Super fast service on a Friday afternoon. Definitely recommend!

Lo
Review №77

Great work fixing my phone! Quality work and looked as good as new. The work was fast as well.

Jo
Review №78

Friendly and great service, did quick diagnostic of ipad 6th gen found problem and fixed quickly, definitely on repeat list if have phone or tablet problems in future.

Sh
Review №79

Ive been to CPR Cell Phone Repair in Little Elm several times w/ several phones. First of all they know what theyre doing. AND they never try to up-sell on products or services. I came in saying I probably want to upgrade this phone and was told you probably dont need to do that. Then I said well a new battery? and was told again PROBABLY not. I eventually bought a new charger and even that was NOT a hard sell. Ive had phones serviced by both the young lady who works there as well as Zee and they are remarkable. They were spot on about what the problem was. Honest as well as competent. I wont go anywhere else.

No
Review №80

I had a dead battery that was no longer able to charge my iPhone 6S Plus. I did not want to pay another grand for a phone so I set up an appointment with CPR. I brought it in and an hour later it was fixed. No problem. I cost under $100 which is way better than coughing up another grand for an upgrade. I’m not interested in doing that so CPR was a life saver for me.

Pa
Review №81

I went to store to get my daughters screen fix.... Broke due to fall....front facing camera broke in process. Was called and told about the issue went to store. The co-worker tried to explain the issue. LoL ,i guess the blank look on my face. He brought out a diorama and took the time to explain the issue. The patience and the details they took with their customers will have me recommending them to all my friends and family!❤

Er
Review №82

Took my wife’s iphone 8 which was having major battery drain issues and with one look (the screen had developed a white spot) could tell it was an expanding battery. For $80 they made it as good as new in an hour. Thanks !

Ca
Review №83

This place is awesome! We drove 2 hours to walk in and got 2 phones, air pods, screen protectors. This place went above and beyond my expectations. I highly recommend this place.

Ca
Review №84

They were very knowledgeable and fixed my phone quickly! Will definitely be back!

Ch
Review №85

I have done repairs here a few times. They are knowledgeable and let you know upfront what they are able or not able to do with no surprise charges.

Di
Review №86

I took my daughters phone in as a last resort, Sprint said we would have to buy another phone, but within 15 they had it repaired at a cost far less than a new phone! Great customer service! Thanks so much CPR!

Sh
Review №87

We were extremely impressed by the friendliness of the staff, the turn around time and quality of the work. We had taken our iPhone in to Apple to get the screen repaired and they told us they had to replace the phone and we should buy another one. We knew that the phone had no internal issues so we immediately left Apple and came to CPR to see what they could do. Not only were they able to fix the screen like new but we were set up with a case and screen protector all for the same price it would have costed to have Apple repair the screen. We will definitely recommend CPR and it will be our first stop if we have any other issues with our other phones.

Ja
Review №88

These guys are awesome! The first time I came in here with my laptop they got it working again, and it was a lot faster than before. Before they cleared anything or did anything to it the tech called me and went over all options that could be done. Today, I brought in my iPhone 8 Plus due to the phone not charging properly. I thought I needed a new charger port, but the guy at the front brought it in the back to try cleaning out the charging port and it worked! He even gave me tips on how to clean it, and told me if it happens again feel free to bring it back in. He could have easily told me that I needed a new charger port, and just cleaned it. Totally grateful for their honesty, and I will always recommend them!

ya
Review №89

They asked for the password to my phone when all i was doing was getting my screen repaired and it was kinda overpriced

re
Review №90

Stacy was very knowledgeable and assisted professionally with my iPhone X. They responded and repaired quickly, and was notified by text when phone was ready to be picked up on the same day. Only had the phone back same day, will update on the quality of repair and parts used

Da
Review №91

Prompt and friendly service! Needed a same day repair on my mother in-laws phone while she was in town visiting and these guys delivered. Had her phone back in a couple hours looking as good as new, even bought her a new case and got a screen protector while I was there. Replacement screens are guaranteed for life against defects and workmanship, you cant go wrong here. Thanks for the great service.

Na
Review №92

I originally went to CPR in Lewisville and wanted a closer location to my home. He kindly gave me the number and address to CPR in Little Elm. Stacy was very informative and professional. My phone was done on time and I love that there is a lifetime warranty on their work! Would highly recommend this place for all your cell phone needs:)

Re
Review №93

Overpriced. They quoted $350 to repair a phone screen.In response to your response, the phone is a S9 and I had my screen repaired at a different business the same day (over a month ago) for $56 tax included.

Wi
Review №94

Very friendly staff. They replaced my phone screen and added a tempered screen protector. Phone works perfectly now, and if I happen to drop my phone again they will replace the screen protector no charge!

Li
Review №95

Justin and Jason were fantastic! My son had the end of his charger break off in his phone; we took it in and they immediately said they would try to fix it but were rather confident they would bend the pins in the process, requiring a new charging port. They said it would be a couple of ours, gave me an estimate on the new port and we left. They called back about 45 min later to say they were able to fix it with no damage to the pins and it was charging fine. I was elated and my son was so relieved! And get this....there was no charge, nothing!? Customer service was A++++...such a rare experience in this fast paced world we live in. Thank you!

Ja
Review №96

USB port was loose, even after cleaning, but CPR was able to do a deep clean for me for no charge! quick and easy

Ro
Review №97

I had to wait a little while but they got the repair done perfectly and in the time frame they promised

Ro
Review №98

Trip to Tampa. Paired phone to car. Made calls fine except couldnt hear incoming calls. When i took it to at&t, they said it might speaker. Try cpr down the road. Looked at phone & said looks like an accessibilty issue. Found it in the settings. All of 10 mins & back in biz. Asked how much? They said give us a positive rating. They are fantastic!

Mi
Review №99

Jacob was very friendly and helpful and just advised me my phone port need to be cleaned. He cleaned it very quickly at no charge.

Au
Review №100

They were so helpful and nice. They fixed my phone quick and have an awesome mini history of electronic display with actual speak n spell and viewfinder etc.

Information
38 Photos
100 Comments
4.8 Rating
  • Address:2700 E Eldorado Pkwy Suite 408, Little Elm, TX 75068, United States
  • Site:https://www.cellphonerepair.com/little-elm-tx/
  • Phone:+1 469-362-4655
Categories
  • Computer repair service
  • Cell phone store
  • Electronics repair shop
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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