Order a product, exhale CO2 365 bag (two actually) that arrive leaking and damaged and they refused to refund or replace them. The two cost $92. Straight up just wasted my money. And their Amazon discription mentions their awesome customer service. Maybe they should get into comedy because thats a joke.

Spreetail says one of their mantras is to pursue challenges. They succeed in that they create challenges and shift them to customers or blame anyone and everyone but themselves.I initiated the APPROVED return of a 500 lb freight pallet over one month ago. Spreetail and its partners, specificall R+L Carriers, have taken turns blaming each other for the whole month. Ive gotten the run-around from Spreetail the worst though. At least 4 different reps shirked being owners by not being able to get this elevated correctly if at all.Spreetail cant even seem to correctly update an email field in their system. Email suffixes must be harder to code for than I recall.Meanwhile Ive got a 500 lb freight pallet that Ill help someone move to Austin, Omaha, or Lincoln.

Awful company! We bought a pool through them on Amazon. We put it together and only got 4 hours of use out of it before the ladder broke and was defective from the manufacturer. Sliced the pool liner. No patch fixes it. Contacted them when it first happened they offered us $60 for the inconvenience when it cost us over $2,000. Then they agreed to return our money and take the pool back and asked to call us to talk about it. We were leaving town where we had no service for 5 days and asked if it could be done when we got back. They then decided to no longer accept the return or help all because we couldnt talk on a phone for 5 days. This company only wants to take and keep your money. They dont care what happens after that or trying to make it right.

We purchased a BalanceFrom-Home-Gym-System from Spreetail through Amazon in January 2021. The price was $599. After almost a month we final received a package marked 3 of 5. We contacted Amazon and they said all product boxes were received. We told them that we only received box 3 of 5. They told us it was between us and the vendor. We started a return and sent the box back. Now after 5 months Amazon still shows Return Started. We contacted Spreetail and they said they do not accept returns. To date we have still not received a refund. Amazon said they don’t back all vendors. It depends on agreements made with the vendor. It appears we are just out $600. I will not buy high priced large items from Amazon again. Generally Amazon is great with returns but this was not a good experience.

Outstanding company! Fast service. Thanks so much for your help. Note: I very rarely give five stars.

I ordered the correct item they sent me the incorrect item. The item I ordered was a trampoline tent for a special week I had my grandchildren. I got some exercise item. Oh his company refused to send me the correct item until they received the wrong item back. By then my grandkids would be gone. They had MY MONEY which was twice the amount of the cost of the item they sent me. They ruined my plans and were jerks about it. If it would let me I would give this company negative stars. DO NOT ORDER FROM THEM!

Beware anything ‘Spreetail’!!!The initial page from which I ordered an item thru Spreetail clearly stated ‘Free Returns.’ I won’t purchase items that don’t have free returns. Who would??!! What if the item is damaged? This item came in a box that was crushed, old, and weathered as if it’s several years old. The items inside were plastic, so I was sort of confident they were intact. But I did not check the items as they were more expensive than the replacement item I ordered, and lesser quality!! But when I learned that Spreetail backtracked on their return policy, I contacted Amazon. This is nothing short of fraudulent business tactics and I hope Amazon ceases dealings with Spreetail. Buyers beware!!

Do not do business with this company. Bought a pool and a ladder through Amazon and within 5 weeks the price of the pool dropped $1500 and even though Amazon has approved a return this company would rather have me ship the pool back and order it at the lower price and cause a lot of hassle than do what’s right. Also the ladder I bought which was over $400 was so low quality we did return it within 30 days and when I checked they did not automatically give me a refund, I had to reach out to them and request it which is ridiculous. This company is price gouging and shady. Save yourself the hassle and buy directly from Amazon or a reputable company.

Not pleased with the lack of their customer service, ability to correctly fill an order and provide assistance if you purchased elsewhere and they fulfilled the order. Forget about contacting anyone in corporate or having the ability to fix it. They will hand you off back to the retailer.

I purchased a sand pump from spreetail for 349.99 on June 28th. And less than a month later I noticed it is now 274.99 and asked if they could honor the new price . And they said they could refund 50 $ and I replied with its a 75$ difference and now they wont honor either . I was referring 2 other people to them and now I will make sure that they order from someone else because they are dishonest. And they have blocked be from making a review on Amazon. This just confirms there dishonesty!!!

Inviting & informative website. Very well thought out user experience on any device.

We ordered a pool through Amazon on 5/10, told pool would be here by 5/26. Was told it was running late by Amazon. I reached out to Amazon to ask if we would be getting a pool or not and Spreetail said that HNU did not update the tracking number and they would contact them and find out pool. Lie! I contacted them today and was told that it didn’t ship. Offered refund or order something new. I called and asked why it shows the pool we ordered on Amazon and they just said sorry. I asked why we were told it shipped and then it didn’t? Was told it shipped but they don’t contact HNRY and it is lost and they only refund.

Bought a pool filter pump through Walmart through this company. The pump leaked at start up. All I got from them was multiple separate emails never addressing the problem. They repeatedly asked the same questions over and over again. They never addressed the issue and never provided a solution. I called Intex direct and spent over an hour working through the info that this company should have provided me as stated in their email. The lady at Intex was phenominal in her assistance. I will go out of my way to never purchase anything that this company sells. NEVER!

Spreetail carries a wide range of products (available online). The outside of the facility is clean and well managed. The employees coming out of the building at the end of the shift appeared to be in good spirits.

Beware when you order from Walmart if it is sold by Spreetail. Hard company to work with.

I buy a item through wish and this play offer me to receive the return no question ask , thanks

They will not talk to you about your problem they won’t To give you $100 voucher and I will not talk to you about your problem you’re having with them they will not even let you off the phone until they you give them all your private information they’re very rude I would never deal with them again

Purchased from this company some pool replacement filters through walmart.com sent me an email immediately with a direct customer service line seeing if I had any problems or issues contact me also received the pool filters a day early no problems with the company at all I gave them an A+ for my experience

Garbage customer service, product is late due to shipping over a week, they won’t even try and help at all.

Be careful of doing business with company I ordered a product it arrived damaged I followed the process they requested in order to prove the product was damaged and being disposed of in order to receive my money to this date I have not received my almost $1000 back from this company.

Best service my whole week in Colorado.

Awful customer service. Dont order if you know the product is coming from them. Youll never get it.

I have a supply background of 9 years. Keep apply for their supply management positions but keep getting declined. I dont think they actually look at your resume when you apply for any position.

A disappointment and failure, very misleading in communication.

Best place to progress your career. Prove yourself and move up. Opportunities are pretty endless.

Sent 2 emails to this company, over a week ago. No reply. Called them, and sat on hold 18 minutes before I gave up. Do not do business with these people. They do not provide ANY customer service.

Super cool company with a great atmosphere. Was confused at first because didnt understand why they sold under VM Innovations. Overall a wonderful experience

Stopped to see a friend Everyone was very nice ,a king if we needed anything. Made off with a few shirts

Fast paced, welcoming, and friendly people!

Wasted my time. I dont appreciate it.

Growing company with lots of opportunities. Believes in giving back to the community.

Great Place!

Nate is the man!