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Erik Brooks Allstate Insurance
1600 Normandy Ct STE 110, Lincoln, NE 68512, United States
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Comments
Ri
Review №1

Alex Coslor is the best insurance agent out there, bar none.

Ca
Review №2

I love doing business with Erik Brooks’ Allstate Insurance office! They have always been helpful and kind, in every situation. I’m a mess and have no business calling myself a grown up. They are endlessly easy going and informative about anything and everything that I’ve screwed up over the years that I’ve been with them. I started out working with Nick. He reminded me when I was late, called to check in with my insurance needs, and never acted annoyed. I wore him out so now I work with Sarah. She is always holding my hand through all sorts of adulting. Every experience that I’ve had with this office has been wonderful! They are patient, professional and knowledgeable. Thanks so much, you guys!

An
Review №3

Overall the process for filing a claim went very well. I had some issues submitting the damage photos and after a couple of phone calls was finally told that there was a known issue with that. It was recommended trying the virtual chat to submit the photos which was super quick and easy. I spent days trying to submit the photos prior to that and it was very frustrating.

Sh
Review №4

Very professional Group.They take My payment right out My checking account. Its worry ,hassle free.Good Company.

Jo
Review №5

Great insurance agency/ agent always helpful when I needed it.

Ra
Review №6

Erik and his team are great to work with! They always respond quickly if I have a question or need anything. Their rates are excellent!

Ti
Review №7

Company raised homeowners insurance by 67% in 1year and agent nor company gave advanced notice prior to charging premium to my credit card.

Tr
Review №8

Very helpful. Answeres all questions in a timely manner

Ch
Review №9

Signed up with home owners insurance with Steve via email. They sent our escrow account at the bank a bill for the year. They also sent a letter of cancellation at the same time as they will not insure temporary pools during the covid pandemic. While this is disappointing, I sent an email to Steve about leaving a negative review as I was flabbergasted when just a month later I recieve a collection letter from Credit Collections. I never heard anything back from Steve. I understand Allstate may not insure a property that has an inflatable pool, the fact that you were told to bill our escrow account at the bank, and you confirmed that this was common practice and would, not emailing me back about the collection letter sent a month after we signed up just makes me furious! Poor customer service!! Find a different agent to work with. This location is only interested obviously in hitting sales quotas and not doing their job properly! Now, this has left me with a negative mark on my credit report due to Steves lack of follow up billing our bank.

Er
Review №10

Would recommend for everyone! Have given me the lowest rates for over 6 years now!

m
Review №11

No matter the circumstance Eric Brooks Allstate is always there for us. We sincerely appreciate their responsiveness, knowledge and care. Definitely recommend! Thanks!

me
Review №12

Erik and Nick have both been extremely helpful. They were great when we had an accident and needed advice. I highly recommend this agency. Also the staff is extremely friendly!

aa
Review №13

Had accident in parking lot took care of it for me

jj
Review №14

Best insurance man ever saved a ton of money

ca
Review №15

I really enjoy working with Erik at Allstate. The staff in this office has excellent customer service! They always know me by name, and always willing to help with all my insurance needs!

Jo
Review №16

Wouldnt dream of going anywhere else for insurance. Great price and great service.

Bu
Review №17

Informative but not preachy. Professional but very friendly. They work hard for us and let us know when new discounts are available. Erik and Nick are the best agents we have ever had. Thanks guys!

Ka
Review №18

Your agency is very responsive to our needs and inquiries. We appreciate the prompt professionalism in handling our questions and would not hesitate to recommend your services. Thank you.

Je
Review №19

Erik and nick are both very manipulative towards females and treat them like they are below there establishment, they also lie about there actions in reguards to the mistreatment of the female gender. Erik is never in his office and leaves his unlicensed staff members in the office alone illegally to run operations for long periods of time. Both Erik and Nick have aggressive attitudes towards female gender and given time and opportunity there true colors show towards the female gender, in my personal opinion i do not like or trust Erik and Nick with any female interactions both as a customer or employee because Ive seen first had how they try to establish dominates over them and lie and manipulate towards females. I hope karma serves these two guys what the deserve.

Mi
Review №20

While going through a divorce, erik helped me establish my own policies and he was able to give me a policy with premiums i could live with.awesome agency and i recommend them highly...michaela wagie

Sh
Review №21

I called them when they was getting ready to close and he stayed long enough for me to go there and get insurance on my car

ri
Review №22

Nick is always happy to help, and gets things done

Ro
Review №23

The people are wonderful, very helpful and friendly.

Information
9 Photos
23 Comments
4.7 Rating
  • Address:1600 Normandy Ct STE 110, Lincoln, NE 68512, United States
  • Site:https://agents.allstate.com/erik-brooks-lincoln-ne.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 402-261-3959
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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