I became their customer in 2007 upon moving to California. I’ve been with State Farm across the Country since the age of 16 (35 years).I sold my daughter’s car in February, so naturally I canceled the insurance.After repeated phone calls...my insurance wasn’t canceled, in fact they took another payment out in March. It’s been 3 months and Still No Refund. I do however get 2x weekly junk mail offering me insurance quotes.

I have dealt with Fred Harrell all my adult life State Farm insurance cover boats, trailers and vehicles....

Im not sure if its always been the same woman at the front desk but consistently whoever is there is awful. Our first meeting, she told me I specifically told her not to transfer all of my state farm policies. My husband had spoken to the office but I never had. She still tried to convince me that we had spoke and I asked her to split my policies between two state farm agents. We recently had an accident and the only helpful thing to come from this office is the phone number to claims. She wont let us talk to the agent and I dont know is her go to response. The agent may be ok but in 4 years Ive never been allowed to meet or speak with him.

Good service