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Boudreau Jewelers & Gallery
2001 E Lohman Ave Suite 125, Las Cruces, NM 88001, United States
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Mo
Review №1

Hands down the best, most personal, down to earth customer service. I spoke with Steve, the actual owner, as to what I was looking for (small, quality, sparkly diamond studs) to wear one and give one to my daughter to match. After speaking to his diamond person, Steve suggested the most practical and economical choice rather than spending stupid money for something in excess for what I wanted. He came through in a timely manner and the studs are perfect!!!

Mr
Review №2

The staff here is amazing! I brought in my moms ring in order to make a custom one for myself. They quickly helped me pick out exactly what I wanted. I love my ring!!!!!! I’ll definitely be back in the future.

Ju
Review №3

Wow! What can I say!? Absolutely phenomenal customer service and owners that truly care about their customers. I didnt realize it was close to a holiday when I dropped in to have a diamond mounted in an engagement ring. It was a huge ask as I was planning on proposing the following Monday on my partners birthday. They pulled it off and the ring loos absolutely amazing! I cant say enough about the experience. This is the store and these are the people you want to work with for your special day! Thank you so much!!!

Al
Review №4

I am new to the area and am getting married in April of this year. My grandmother gifted me her wedding ring so I could wear it for the wedding. I came to Boudreau Jewelers to have it cleaned, sized, and checked to make sure it didnt have any loose stones. I just picked it up today and not only is it beautiful but fits PERFECTLY! They even offered to clean my engagement ring for free. Thank you for your friendly and professional service! I am happy to know I can use Boudreau Jewelers for any future jewelry needs.

Ro
Review №5

Excellent service, everyone has a wonderful attitude! I have been bringing in my watches to have the batteries changed and bracelets sized. I would not hesitate to buy anything else there!

su
Review №6

I have been shopping with and using Boudreau Jewelers services for the past several years. Steve and his team have helped me sort through estate jewelery as well create pieces for a sweet 16 celebration! I have always been treated with kind attention, given great information whether we are buying or selling a piece. We consider this our family jewelry store....

Et
Review №7

Great jeweler in a great town. If youre looking for high quality and unique jewelry this definitely is the spot. The team at this shop are also super knowledgeable and helpful. Thanks guys!

La
Review №8

Amazing people and service! They have such a variety and beautiful jewelry and other items! We bought my wedding band and my husbands wedding band from them and it was an amazing experience. Highly recommended!

De
Review №9

Sum of the Best , if not The Best Customer Service.. Mr. Boudreau and Staff deserve all The Respect one can give. Id give them 10stars.. They just earned all my Business.. The Placed is Juiced Up & Splashed Out!!! Da Juiced Kingz

Jo
Review №10

An absolutely fantastic jeweler! Steve and his team are spot on with customer service and excellent workmanship. I have been a patron for over 20 years (since Steve paved the way for excellence with Cutter Jewelers) and I believe Boudreaus to be a truly priceless community member and business. May this wonderful place thrive for 20 years more and beyond!

Ma
Review №11

My wife and I were new to las cruces and were looking for a locally owned jeweler. Steve is awesome! We asked him to help us create a wedding band to match an engagement ring and he did so until the band was just what my wife wanted. You won’t find another jeweler who’s as kind and charismatic as Steve Boudreau! Please go stop by his shop!

Da
Review №12

Steve was super helpful and was amazing to work with. I would recommend this place for anyone looking for custom made jewelry in a timely fashion. I went in with something in mind, talked it over, and gave a timeline. Without hesitation he told me it could be done, and sure enough it was. He was clear about the price and what they could do. I will not go to another jeweler as long as I live in the area. Please, go see this shop for all your needs.

Me
Review №13

This independent local store is amazing. If we could give ten stars we would. We recently bought our engagement and wedding band here. They have a beautiful selection and the staff is very knowledgeable. The owner Steve is a joy! He played with our 8-year old, offered our little dog water, and treated us like family. No big box chain store can touch a place like this.

Ro
Review №14

Very friendly and helpful people! I quickly found exactly what I was looking for. They also offer great service for fitment/adjustments as needed with quick turn around.

NM
Review №15

From the moment we walked in we were warmly welcomed by a very knowledgeable staff. They helped us pick out the perfect gift for our occasion, and we felt their genuine care for our need to make our celebration special. All services and products were prompt and top-notch! We highly recommend Boudreau Jewelers and look forward to their beautiful store in the future.

Me
Review №16

The entire team at Boudreau is as amazing as their quality and selection of fine jewelry. I was searching high and low for a special piece, and they found the PERFECT necklace for me! I’m so grateful for this awesome New Mexico gem (pun totally intended!)!

Ni
Review №17

My fiance went to Steve with some ideas and lots of excitement. They helped him come up with the perfect ring just for me. I have a one of a kind ring created just for me by Boudreaus Jewelers. I am absolutely in love with it.UpdateWe tied the knot...my complete set is amazing, I am absolutely in love with it. Thank you, thank you, thank you. SHOP LOCAL!

Th
Review №18

Steve is Great . Thanks for appraising our diamond...

Lu
Review №19

Over the years Boudreau Jewelers has been my go-to for purchases and repair work on my watches. The staff is incredibly knowledgeable and super friendly. Highly recommended!

Pi
Review №20

Steve and his staff are by far the most experienced and caring people in the business. I enjoy and look forward to anytime I get to go into the store. You are always greeted with a smile and a caring word. Whether it is to get a ring cleaned or inspected, browse the inventory or ask a simple question you are always treated with the utmost attentiveness. I suggest anyone looking for a jeweler to start and end your search with Boudreau Jewelers. You will not be disappointed and it will make the excitement of the event/celebration that much more special.

Mo
Review №21

I recently took a bracelet with a broken toggle and a ring that needed reshaping in to Boudreau. The ring was something I received from my mother ten years ago and that I wear every day. It has always been pretty dark-colored silver since I got it. When I picked up both pieces today, not only were both completely fixed, but they had cleaned my ring so thoroughly it was literally a shade of silver I had never seen before with this ring. It is so clean and beautiful. It really made my heart full to see something so sentimental to me shining so brilliantly. I highly recommend. To fix the toggle and reshape the ring, I only paid about $25.

Da
Review №22

I can strongly recommend the repair quality and service of Boudreau Jewelers and Gallery. We first met Steve and the great staff at Boudreau jewelers over 6 years ago when my fiance and I purchased our engagement and wedding rings there. We had so many questions and were intimated by other stores we went to. Steve was so great and wonderful to us - he has become our Jewelry Guru and we truly trust him and his store. Whenever I come in the store (or my now wife) it is like its yesterday - They ALWAYS remember you name, ask about family, etc. We have recommended several friends and they sing Boudreau jewelry praises. Trusted and honest, we will always go to and recommend his store. Bravo!

P
Review №23

I am extremely inexperienced when it comes to diamonds, and Steve and his staff at Boudreau Jewelers was extremely helpful during my first visit. He told me all about clarity ratings, colors, flourescence, everything I needed to know to get the best quality diamond. Together, we picked out a great diamond with which I was quite satisfied. I was given a date for pickup that was within my required time frame, and the ring was ready exactly on time, and it looked perfect.My fiance loves the ring, and I do too. It looks infinitely better than any of the rings I saw in other jewelry stores. And the service was great throughout the entire process. Good service and personal touch. I didnt feel like I was being taken for a ride. They will clean your ring every time you come in and they are very good at recommending things for guys who have no idea what is going on.I had a great experience with Boudreau Jewelers and Gallery and was able to get a great ring for my now fiance. Highly recommended!

Jo
Review №24

Ive had my grandmothers engagement ring for many years and many relationships. And finally found the one and only woman that ever wanted to give it to and deserved it. The ring, however, was not in any shape ready to be presented. Missing its main diamond worn down details and a loop sided shape. I was afraid that I had no idea what it would cost, or if it would be possible at all to bring it back to life. Steve at Boudreau Jewelers to the rescue!!! One review about this place said something like: “trusted, honest, dependable or something like that. And that what hooked me.I dropped it off with Steve and he gave me a very very reasonable price to have a new diamond set, the ring restored and fitted with my lovely girlfriend on pickup. I dropped it off Tuesday I think and was ready Friday but picked it up Saturday. Seeing it again for the first time my girlfriend opened the box I was stunned! I mean floored!

Ch
Review №25

Great service in Las Cruces and a locally owned shop! They gave we wonderful care and would recommend them to anyone looking for an honest answer.

br
Review №26

Steve and Patty, besides being cheerful and helpful they are extremely professional. Their service and commitment to customers is second to no one in Southern New Mexico/ Southwest Texas. I assure you they can respond to any and all of your fine Jewelry needs. I had one small reservation with an old pocket watch that was sent out for repair. Steve looked at it and said well thats why you brought it to this store. I will take care of it now and he did! I cannot say enough good things about these folks!

lu
Review №27

I absolutely love Boudreau Jewelers and Gallery!!!! Great customer service, friendly and have such a wonderful selection of fine jewelry. I just enjoy every visit and you will too!!!!!!!!!2/16/2021 Almost a year later after COVID, its great knowing my friends at Boudreau Jewelers are doing great. Took in a watch for a simple band exchange and as always great customer service and great conversation!! Thank you.

Al
Review №28

I get ALL of my jewelry and watch repair done here, but how I found them was; we got my wife’s engagement ring resized and appraised here and the process was a million times quicker than some of the other spots we looked into. When a stone became dislodged in her ring, they fixed in in a day for a ridiculously reasonable price. Every time we deal with them, theyre courteous, responsive and friendly. I was a little intimidated going into a jeweler but they make you feel comfortable right off the bat. Hat’s off to Steve and his staff

Ju
Review №29

Want to experience something different when shopping for jewelry? Stop wasting time and go see Mr. Boudreau or one of the ladies at Boudreau’s and you’ll be a front-runner. I’ve never been disappointed by their effort to please and quality of the merchandise, and frankly I’m kind of a picky person who’s very hard to please. I can truly feel confident recommending these fine people for your next purchase.

Be
Review №30

Second time coming in to get some adjustments done to my watches, everytime Im greeted with a smile and taken care of in a professional and timely manner. Will definitely be coming back to make some future purchases.

ma
Review №31

Steve and Boudreau Jewelers are all very talented, highly professional, very thorough and can do just about anything you need to be done. Ive brought him watches needing batteries, rings that need resizing, even jewelry that needed to be polished and he did an excellent job for each. He was able to polish a heavily tarnished necklace and make it look brand new, like the day I bought it. When I had my ring resized he also fixed the prongs on my stone to ensure it didnt come loose and get lost. I have visited other jewelry repair places before and he does an excellent job for a reasonable price, lower than other places I got quotes for. I always make a point when I travel through here to stop and see Steve, I wish we had a trusted jeweler like this where I currently live. I will gladly drive 4 hours out of my way to get things fixed right the first time. Trusted & Professional.

Ro
Review №32

I called Boudreauxs about four years ago and he said he was an authorized Rolex dealer. when I had my Rolex back it was not working, he said bring it in and hell fix it. I didnt trust him so I mailed it to Ben Bridge (who has done the service on my watch for the last 30 years) and they said were sorry to tell you but a lot of your original parts are missing from your watch. I went to file a small claims case against Boudreauxs and he was filing bankruptcy...... And by the way he has never been a Rolex authorized dealer.

An
Review №33

I was visiting Las Crucas and needed a jeweler for some repairs. I took a chance and visited Bouddreau Jewelers. From the minute i walked in everyone was wonderful and were so helpful. My three pieces of jewelry came back to me looking absolutely wonderful. Thank you for being so professional and helpful.

Ma
Review №34

Hmph took more than 3 rings in to get checked and see the worth(stamped gold 10k,14k,18)..was told they were scrap and Id get maybe a 100 bucks for all togethrr. They werent even tested just looked through with a microscope weighed all together. Went somewhere else and they tested only 2 rings and appraised me for 1500 for each. I knew they were real diamonds, doesnt matter if they were old, they just wanted to see which place would try and cheat me out of my jewelry. This one did. If you dont know what your doing then they see that as an opportunity.

Ki
Review №35

I took my husbands wedding ring which he has been wearing for 57 years to Boudreau Jewelers and Gallery to resize it. My husband could not go as he is unwell. Steve had the perfect fix for the ring. I slipped the ring on husbands finger when I got home and got the biggest smile. Thank you Steve.

Ka
Review №36

I took my vintage heirloom ring in to see if it needed repair, sizing etc...It did and I am so HAPPY and IMPRESSED with the work Boudreau did !!! EXCEPTIONAL AND LOVELY !!! THANK YOU...ALSO THE PRICES ON THEIR JEWELRY ARE VERY NICE...NOT TO MENTION THE DESIGNS ARE BEAUTIFUL AND WORKMANSHIP SUPERB !!!

La
Review №37

Many options. the gallery is perfect. We always buy our jewelry here.

Ja
Review №38

Awesome, fantastic staff and jewelry. Made me feel welcomed the moment I got there. Awesome staff and owner!!

we
Review №39

They go out of there way to accommodate you, best customer service I have ever had before and after the sale, and I love going in there! I would never go anywhere else!

Ma
Review №40

This place changed my life. I came in with an idea for something and he made it happen. Black diamond...bam!....Black gold....bam!!!.. It was spot on!!!

Gu
Review №41

Went in for a watch that had condensation inside and couldnt be happier with the experience. Very quick and fix my watch exactly as requested. Would recommend and will go back for my other jewelry needs.

St
Review №42

I researched jewelers in the Las Cruces area and settled on Boudreau. We went to have a ring resized and were treated so well that we decided to have an appraisal done on the rest of our jewelry. (The insurance company has been requesting one for awhile) We had to wait for a some time for Steve so decided to go to lunch and come back. When we did we all decided on what work would be done and the price on all of it. We received a call about a week later that advised us we could pick up our jewelry so we took the trip from Elephant Butte to Las Cruces and were disappointed to find out that only part of our work was completed and that was done incorrectly. But the happy ending to the story is that we made an appointment for the following week and Steve had made everything right. We are very happy with the work done as well as the service we received. Would highly recommend them if you are in need of a jeweler.

Ry
Review №43

Great place. Support local.

Ji
Review №44

Very happy with the purchase I made. She said yes!

Re
Review №45

I made my first purchase for myself at Boudreau Jewelers while at NMSU. Over the years, I have shopped at many other stores throughout the EL Paso/Las Cruces area, all over the country and the world. I’ve never really had a go to jeweler that I considered of any merit. Since then, I have made many subsequent purchases for myself and my wife. We have finally found a reputable and trustworthy Jeweler that we can call our jeweler.Why have I kept coming back? This is best summarized by the high level of class, pressure free professionalism, and wonderful customer service I have received. It’s no wonder this store in Las Cruces has been around forever.I can’t thank you enough for your recent help designing the ring and guiding me through the process. I had faith in your expertise from beginning to end. My mom was so touched we could use her mom’s diamonds.

Mi
Review №46

My experience Ive had with Boudreaus jewelry has been amazing. I needed a engagement ring for my wife and they were more than helpful. I was able to get the ring for a great price. My fiancé loved it and I cant wait until I get my wedding bands for my fiancé from them. Steve was very helpful in helping me select my ring for my fiancé. I recommend everyone come here that has that special someone in their life.

Ma
Review №47

Fantastic service.... great people.

Le
Review №48

Crooks!!! he tried to offer me $118.17 on a 20 gram 22k gold nugget....get real dude !!! I will never shop with you!!!

An
Review №49

Quality service and merchandise. What no one else has!!!

Ra
Review №50

Steve is a true professional I will always go there for all of my jewelry needs!

Da
Review №51

Professional & friendly!

Information
100 Photos
51 Comments
4.7 Rating
  • Address:2001 E Lohman Ave Suite 125, Las Cruces, NM 88001, United States
  • Site:http://boudreaujewelers.com/
  • Phone:+1 575-524-4300
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry engraver
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:9:30am–5pm
  • Tuesday:9:30am–5pm
  • Wednesday:9:30am–5pm
  • Thursday:9:30am–5pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pick-up:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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