I bought 5 trees from Nellys Tree Co last year in July after my Daughters birthday. 3 Survived. We paid for installation and the installation was very quick. 1 tree died immediately, the 2nd to die we realized this spring did not produce leaves and yesterday we saw it was completely dead. One tree that immediately died was replaced by Nellys because I had the receipt in hand, but they said they wont do it again even if it dies, which it has. When they came to install the Italian Cypress that died, the installers were not kind and very irritated, the second tree to die was a $375 tree to match trees on our property. I called and got no answer, my husband went to the nursery and spoke with Carina and she said theyll do nothing for the $375 dead tree that they installed. I was trying to find out about their record keeping and ask if theyd be able to help us because of all of the trees that we purchased from them and she said they dont keep records. That everything goes to the attic and that she cant help without my receipt, she then quickly said Maam, I cant help you without a receipt and I have other customers.Buyer beware. Seems about half trees will surely die and they will only offer a year warranty if they installed it and YOU KEEP your receipts. Otherwise, your dead tree isnt their problem.

I had a tree installed in March 2021. We are so happy with the service that Joe and his crew. They came and planted my tree. Worked my landscape laid rocks and set a Boulder. All which was purchased at the retail location. If I ever have any questions I can easily call the in office service staff Mel or Karina and they are always happy to help and give instructions with questions or concerns that I have. If you want a great family owned business who take care of their customers go here. It was a great experience.

Good service and merchandise.

Great company. Everyone there is very nice, polite and knowledgeable in all types of trees. Best experience I’ve ever had with a nursery.

Found plants that were reasonable at the end of Spring. Planning on going back to search for a tree.

I went there to look for some hedges I am going to put up around the front of my house the young lady that helped me was very knowledgeable and since it was almost time to close she was very patient because I had a lot of questions I will definitely be going back there to get my Shrubbery and hedges and will recommend it to friends and family because they offer very competitive prices on their products

Great nursery with great prices and selection. Definitely recommend!

Great place and affordable plants and trees. Mel is great showing you around.

Has all of your landscaping wants & needs! Inexpensive. Polite customer service. Great location in Lancaster, Texas.. service rd. off 35.

Great prices Cant wait to see how the trees produce.

The plant died within two weeks. They would not replace told me I was not watering. I know I watered and with all the rain it still died.

My go to tree farm. Best prices in town.

This Nursery is EXCELLENT!! The staff is Very Knowledgeable about a variety of plants, and they take their time to explain to you how to take of your plants. Great company and personnel.

Great service and great prices

Knowledgeable and friendly customer service. Affordable prices on high quality trees. I’m a repeat customer and highly recommend them.Roger Jackson

First time buying a tree with little to no experience about selecting a good one, let alone maintaining it. Karina took great care of me and my family!! Very happy about my red oak, shes even coached me through care tips and troubleshooting things I was uncertain of weeks after the purchase.Exceptional customer service with nice selections. You should check it out!

Trees are go good.

Staff is knowledgeable, prices are great!!

Lots of options to choose from.

Its great to come back over and over to a restaurant thats been in the same place all my life. Good, dependable food and service!

These folks have been around a goo long while. I bought a 4.5 Red Oak and two Crape Myrtles in 2000. All Survived and are nice trees. I had them move one of the Crape Myrtles last year 2016. It and the Red Oak were too big for my front lawn.They are timely and priced competitively.

Amazing selection, quality, prices and service! Will be a frequent shopper!

Fantastic prices for great products and services!

My 1 year old Red Maples are doing great! You will however need stake the tree since they didnt. Wasnt a big deal for me though. Might be for some.3-19-18. Backyard Red Maples doing great! 2 years later, bought some more 65 gallon Red Maples to replace some 3 year old live oaks in the front yard that came with the house and man are they gorgeous. They did stake these. Unfortunately, they did hit the main water line running to my house through no fault of their own when staking one of the trees, can’t believe the builders ran the main line the way they did. But Nelly’s (Joe) made it right. They cleaned the site before they left as well. Would highly recommend this company!

Love it

Great prices!

Awesome customer service and prices!

I bought 2 Magnolia trees 10 months ago and following the care instructions they provided, my trees are doing and looking great!

Nice service great plants

Good selection of trees and shrubs

Nice

Very kind!

Excellent service